Artus Group

Artus Group safety and security personnel provide a safe presence ensuring the safety and security of property, staff, customers and the public, creating a safe work, visitor or public environment. ​​​

Safety and security personnel provide a presence to detect, identify, assess and deter any security or safety risks or concerns. Personnel understand the importance of communication and interaction while carrying out duties. The ability to engage with staff, visitors or the public provides a safe feeling, presence and assurance.

Safety and security personnel can provide 24/7 security coverage or be present to detect, identify and deter. This includes - providing personnel at entry points to sites for staff, visitor or vehicle access, conducting site patrols securing and protecting onsite assets as building or property sites.

Personal Protection requires the ability to plan, adapt and make informed decisions when required. This may involve studying the client’s daily schedule, considering possible threats to client safety, planning security details in advance, or preventing the client from harm or embarrassment.

Confidential personal protection services adapted to a client’s needs and in conjunction with a risk management plan can provide a safer environment for all.

Artus Group offers a wide range of security consultancy services. If you require security advice or looking for recommendations in relation to implementing or improving security requirements, Artus Group can assist clients with specific security consultancy services to suit their requirements.

Security consultancy services we offer:

Security advice or recommendations, implementing new or improved security measures or requirements
The creation and implementation of standard operating policies and procedures (SOP) for any business or purpose
Creation of Alcohol management plans (AMP)
Loss prevention policy and procedures
Within the security industry Artus Group can offer assistance and advise in areas as:

Recruitment
Client relationships
Onsite training and staff development
Creation of site specific standard operating procedures (SOP)
Site management

Artus Groups contingent of investigators have over 15 years' experience in all facets of the investigation industry and have served in the New Zealand Police. We engage in traditional and emerging forms of investigative solutions that are specific to the role and client requirements.

With confidentiality in mind Artus Group will ensure clients receive a high level of professionalism including a consultation with our team to clarify the purpose, process and outcome.

Services we offer:

Background checks/employment screening: The process of gaining information about an employee, candidate, or other persons of interest personal, educational, and their criminal background
Service of documents: Handling of all legal documents nationally, locating, affidavits of service and providing debt collection services
Surveillance: is the practice of monitoring and observing a person, a physical location or a vehicle and documenting those observations.

Artus Group provides corporate concierge services for clients comprising a skill set of customer service skills, reception-based skills and security knowledge.

Clients receive highly professional concierge personnel with knowledge and understanding of the culture and work environment of the client. We tailor our concierge services to fit the concierge role and client needs including training and support structures. The client will receive knowledge comprising of:

Specialised concierge personnel to suite the role and environment
Personnel focused on delivering customer service
Concierge personnel versed in phone and first point of contact etiquette
Personnel having knowledge and understanding of the use of computer operating programmes, CCTV, BMS and access control systems
Knowledge of site-based health & safety policies and procedures
Specialised concierge personnel who suit the role ,duties and work environment.

Artus Group has created specific security services and roles to suit the hotel accommodation sector. We have made it our business to make hotel guests feel welcome, safe, and secure. Our safety and security personnel understand the importance of engaging and interacting with guests or visitors to ensure they receive additional support in relation to assistance or guidance in relation to a hotel environment.

We seek to make certain that each guest or visitor has a safe, enjoyable and overwhelmingly positive experience whether it be their stay, hosting or attending a conference or an event.