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UNO Property Management

Uno Property Management Ltd Normanby Road, Mount Eden, Auckland

(42)
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About

At Uno Property, we believe we are a great company. Sure, we pride ourselves on being driven to achieve success, but we’re also a company of genuine, committed people who know that success is a two-way street. You win we win, you lose we lose.

18 hour response time

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Reviews (42)

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4.5/5

42 customer reviews

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14 June 2025

I am highly satisfied with Uno property management

Reviewed on Google Maps

29 May 2025

I’ve had a fantastic experience renting through Uno Property Management. Amber, my property manager, has been absolutely wonderful to deal with. From the very start, she was friendly, professional, and quick to respond to any questions or concerns I had.Any maintenance issues were sorted promptly, and communication was always clear and respectful. It really makes a difference when your property manager is approachable and genuinely cares — and Amber certainly does.Thanks to Amber and the Uno team, my tenancy has been smooth and stress-free. I’d highly recommend them to anyone looking for a well-managed rental property. More...

Reviewed on Google Maps

27 May 2025

Communication is top notch, Issues around the home being completed in a timely manner, Always polite and approchable person, Service is fast and effient. Sharon is a great Property Manager and always trys to help in every way, She communicates really well and trys her best on anything you ask for. So far so good... I very happy with her service... More...

Reviewed on Google Maps

27 May 2025

My experience with UNO property has been splendid so far, things get fixed right away and efficiently and there's a great understanding between tenant and property manager!

Reviewed on Google Maps

22 May 2025

Nice and helpful. Very quick response. Great people.

Reviewed on Google Maps

15 May 2025

Amber Who is My property manager for the last few years has been a absolute pleasure to deal with regarding any needs or problems. Very understanding and compassionate with any problems that occur and I must say crystal has been great aswell with phone contact More...

Reviewed on Google Maps

15 April 2025

Very good service, very good experience

Reviewed on Google Maps

12 April 2025

I have been in this property almost more than one and a half year now. The property management has been responsive/helpful/professional and approachable. All Maintenace problems are easily solved by the property management. This property is well maintained. Overall, I would highly recommend this property to anyone. More...

Reviewed on Google Maps

11 April 2025

DO NOT USE! VERY VERY VERY BAD SERVICE, I HAD MANY BAD EXPERIENCES WITH THESE GUYS, MARCUS IN PARTICULAR! LAZY PROPERTY MANAGER, READING OTHER PEOPLES REVIEWS & YES! THATS EXACTLY WHAT THEY ARE, THEY MAKE THE TENANTS DO THEIR JOB FOR THEM, THEY DO NOT CARE ABOUT TENANTS. HAD MANY PROBLEMS WITH HOUSE, IT WAS IGNORED OVER & OVER. RIP OFF RENTALS, AND THEY NEGLECT THEIR JOB & TENANTS. I DO NOT RECOMMEND!And their response: absolutely shocking, same excuses "oh we take these matters very seriously" then see someones review from 4 weeks ago saying complaining about the same thing! Nevermind telling false lies. Uno Property are obviously money hungry. Dont care aboit Tenants what so ever. Keep your replies to yourself bro More...

Reviewed on Google Maps

10 April 2025

I’ve had a really great experience with Uno Property. Every time something in the house needed repair or attention, our property manager responded promptly and always provided helpful options right away. They were proactive in contacting the landlord and arranging service companies to get things sorted quickly. Their support made living here worry-free. Highly recommend their professional and caring service! More...

Reviewed on Google Maps

9 April 2025

I had a great experience with UNO Property Management! My property manager, Jonty Epskamp, was so helpful and supportive throughout the entire process. Thanks to him, I was able to get my first rental house in New Zealand without any hassle. The whole team is very coordinating and easy to deal with. They made everything smooth and stress-free. I highly recommend UNO Property Management! More...

Reviewed on Google Maps

7 April 2025

Amber is an extraordinary agent, from accommodating private house viewings at times that were suitable for working professionals to preparing the electronic agreements for signing, Uno Property has made the transition so easy and straightforward.Thank you for the warm welcome!

Reviewed on Google Maps

28 March 2025

UNO PROPERTY MANAGEMENT does the best ~ they always give me the fully support, timely update and complete filing ~ I never need to worry anything about the tenants or the rents~ wonderful service and amazing team! !!

Reviewed on Google Maps

26 March 2025

David is an excellent tenant manager and makes our tenancy at our address a breeze. Great communication and any maintenance issues are resolved promptly.

Reviewed on Google Maps

12 March 2025

It is a real shame to hear Uno is inflexible on their terms as Uno came so close to meeting our needs, it's back to the drawing board on finding a PM company that is willing work with clients to meet the individual needs of their landlords instead of a very legalistic cookie cutter approach. BTW Q: Landlords is their $99+GST cost to do a one second push of the button on the smoke alarm with a stick to check it still works while doing an inspection quite normal? IDK it seems quite excessive to me? BTW That's an hourly rate of $359,400/ hr to push that button! Need to be more flexible on T&Cs instead of their current "My Way or the Highway" standard operating procedures ATM. 1 star as you can not even post a review with choosing no stars. More...

Reviewed on Google Maps

11 March 2025

Happy with the service so far. They do all the necessary tasks for me to ensure smooth transition between tenants

Reviewed on Google Maps

7 March 2025

We rented property at Aura Apartments!It was great experience and nice place to live with Great view.Our property manager Sharon, was professional and very kind person to deal with.Once again thank you 😊

Reviewed on Google Maps

2 March 2025

We moved into a brand new place and our tenancy manager Sharon kept us informed every step of the way with everything we needed to know. Absolutely lovely people to deal with and Sharon made it so easy. Would recommend Uno Property The service was easy and straight forward. The communication was excellent. Would love to rent through your company in the future More...

Reviewed on Google Maps

20 February 2025

I've lived in a few rentals and worked with different Property Managers, but as a tenant, I have only good things to say about Uno. My Property Manager, Amber, clearly explained everything from the house viewing to the documents and processes, making it all seamless and straightforward. She has always been approachable, responsive, and fair in her feedback, making my experience with Uno truly enjoyable. More...

Reviewed on Google Maps

19 February 2025

I have had a great experience with Uno Property Management. Their team is professional, responsible, and truly dedicated to providing excellent service. They handle property management efficiently and with great attention to detail, ensuring everything runs smoothly. As a landlord, I feel confident and stress-free knowing that my property is in good hands. I highly recommend Uno Property to anyone looking for a trustworthy and reliable property management company. More...

Reviewed on Google Maps

18 February 2025

Reviewed on Google Maps

14 February 2025

David has been amazing. He aways replies quick with the information I was looking for. Great service.

Reviewed on Google Maps

11 February 2025

Uno Property management Ltd is quite efficient in solving issues and always ready to help. They respond very fast and is very professional in thier approach as well. Highly recommended them.

Reviewed on Google Maps

9 February 2025

They do amazing jobs from the getting the right tenants and work in the best interest for the landlords. Strongly recommend for Fab works that they do!

Reviewed on Google Maps

4 February 2025

Our agent has been great to deal with. Great communication and helpful if there is any issue at the property that needs attention.Personable and professional agency

Reviewed on Google Maps

22 January 2025

Very good systems in place to log repairs and communicate with our landlord. Propertyme is quite useful once I got the hang of it and I am able to just put anything on there, if I need something done. Also, Sharon Lu is a great landlord - always responds quickly, very friendly and is always happy to help.Thanks Uno Property :) More...

Reviewed on Google Maps

21 January 2025

Great management, they always get back to me about any issues I have, a breeze to deal with

Reviewed on Google Maps

20 January 2025

Reviewed on Google Maps

16 January 2025

our experience with uno property is amazing, especicialy our agent amber chen doing extra miles and who is very accomodationg to us during our 3 years stay . UNO property management truly recommended More...

Reviewed on Google Maps

31 December 2024

Great team and experience!

Reviewed on Google Maps

2 December 2024

I have had an excellent experience with Uno Property Management. Moving from Wellington to Auckland was a big transition to my family, but thanks to their efficient and friendly team, the entire process was smooth and hassle free. From day one, the property manager (Marcus Wong) was incredibly easy to communicate with and they ensured that everything was handled seamlessly.Their customer service is top-notch- always responsive, professional and attentive to my needs. This is my 2nd year renting with them and I’ve been consistently impressed with their commitment to providing high level service. Highly recommend!!!! More...

Reviewed on Google Maps

2 December 2024

With the professional advices from Sharon, she is a lovely young lady, very reliable, hardworking. She always does an extra to sort our problems, We are lucky to have her as our properties manager. We are very satisfied with her service and certainly will recommend more friends to Uno. More...

Reviewed on Google Maps

29 November 2024

I do find it bizarre the staff pictures you have on your website all have cartoon headshots, I'm just curious as to why this is?.

Reviewed on Google Maps

24 November 2024

I've had an excellent experience with Uno Property Management Ltd! Their team is incredibly professional and responsive. Maintenance requests are handled promptly, and they always reply to emails quickly, making communication smooth and stress-free. I'm genuinely happy with their services and the way they manage everything with care and efficiency. Highly recommend them to anyone looking for reliable property management! More...

Reviewed on Google Maps

20 November 2024

Wow ,what an awesome team they have, shout out to Jonty and Amber, thanks again Steve Logan

Reviewed on Google Maps

15 November 2024

I've been working with Uno for over a year, and they've made property ownership stress-free. They handle everything from tenant selection to maintenance with professionalism and efficiency. Also their communication is excellent they always inform me of any issues and offer practical solutions. I highly recommend Uno Property to any landlord looking for a reliable property management partner. More...

Reviewed on Google Maps

14 November 2024

The easiest and best agent to work with ... sure am going to miss you

Reviewed on Google Maps

14 November 2024

Prompt action taken

Reviewed on Google Maps

9 August 2024

Always great communication from our tenancy manager. Easy to use website and very professional. ✅

Reviewed on Google Maps

4 July 2024

Their Service Is Amazing And They Are Very Professional.Would definitely Recommend.

Reviewed on Google Maps

1 July 2024

I have had the pleasure of working with Amber Chen from Uno Property Management for the past 4+ months, I must say that I am thoroughly impressed with their professionalism, attention to detail, and dedication to ensuring that all aspects of property management are handled efficiently. Amber has consistently gone above and beyond to address any concerns or issues that have arisen with the property. Their communication skills are excellent, and they always keep me informed about any developments or maintenance issues promptly.Moreover, Amber has shown a great deal of expertise in handling tenant relations, ensuring that both tenants and property owners are satisfied with the services provided. Their proactive approach to problem-solving and their ability to find solutions quickly have made my experience as a property owner much smoother and stress-free.I highly recommend Amber Chen from Uno Property Management to anyone in need of professional property management services. Their dedication, knowledge, and commitment to excellence make them a valuable asset to any property owner.ThanksSimranjeet Singh More...

Reviewed on Google Maps

21 June 2024

We’re been look after, no drama at all for every request , thank you

Reviewed on Google Maps