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Backyard Getaways Inc. logo
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Backyard Getaways Inc.

Brampton

(123)
Backyard Getaways Inc. logo
B

Backyard Getaways Inc.

Brampton

(123)

Reviews (123)

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deannadental in Mississauga

4 August 2017

What can you say about a company that's very professional from the start. John and his team made this installation a pleasure during what I thought would be a stressful time. John was accurate with the quote and time frame. Told us everything to expect and was right on cue. Well done backyard getaway! I would recommend you to everone!! More...

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Mercede Manavi from Vaughan

4 August 2016

Last summer we hired Backyard Getaways for bulding a swimming pool and backyatd makeover. This company does exactly what they promise their customers. They finished our backyard within the expected budget and time frame. John, the owner, was honest and clear about everything from day 1(unlike many others in this business) Dan, our project manager, is very knowledgeable and extremely well mannered and cooperative. The men who worked at our place were very professional, friendly and extremely clean and neat at work. After every single work day, they washed and cleaned
the job site before they left. Our backyard looks fabulous and we are so happy with the result. We'll recommend this company %100 and will happily hire them again should we have any landscaping jobs.
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Andrew in Mississauga

4 August 2016

We hired the company to renovate our 40 + year old pool. The project included: vynle surface on a concrete pool, replace the old concrete around the pool with new plated concrete. We have used the new pool for a full season without any issue. We enjoy it very much. We deeply appreciate the great job done by your company. More...

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sandra p.

4 August 2015

Backyard Getaways has been a pleasure to deal with from the beginning. The crew always made a good effort to communicate with us about scheduling and about the details of our projects. We are currently enjoying the work in our yard even through the winter season. We had a few issues with our lighting system (bulbs burned out) but John was quick to send someone out so that we could enjoy our lights projected onto the winter snow. I would not hesitate to recommend this company. We will be hiring them come the spring to seal our new driveway and backyard project. More...

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Andy Toronto, Ontario

4 August 2015

We used BYG this summer for our pool project and I can’t say enough about how happy we are with the results. We were extremely impressed from start to finish with the personal care and attention provided by John, Dan, Aldo and the rest of the crew. They were all extremely professional, friendly, and a pleasure to deal with. The original estimate for completion was 4-6 weeks, and they completed the project in exactly 4 weeks from the first day they arrived on site to start the measurements and preparing for the excavation. The most comforting aspect about the whole project was the fact that the owner (John, and his father Aldo) was extremely hands on, and they personally performed a lot of the work themselves. All the work was performed with their own employees and nothing was contracted out (in some cases they contract the carpentry/fence work, although in our case they did the fence themselves as explained later), which allowed them to maintain control and deliver on the promised timeline. They were going to use the carpenter they typically contract out for the fence work, but because of delay in the city inspector site visit, his schedule didn’t match with our project, so Dan, Aldo and crew did the work themselves so that the completion of the project wouldn’t be delayed.Aldo was on site every day to ensure everything was done perfectly and on time. The attention to detail was incredible - for example, I witnessed Aldo and the crew laying and relaying the paver stones until they were satisfied with the grading and leveling to ensure it was perfect. Dan (in charge of the design) was on site almost every day as well and showed so much professionalism and expertise in providing design recommendations and also in ensuring everything met with city by-laws and explained every detail and presented all the pros and cons for decisions that needed to be made – e.g., placement of pool equipment, location of cabana pad, location of electrical and gas lines etc. John was on site for a lot of the days – from operating the heavy machinery to personally installing the pool liner to ensure proper fit. On the days they weren’t there, both John and Dan were always available by phone/email/text and would respond immediately if I had any questions. John or Dan would also email me with almost daily progress updates letting us know exactly what stage they were at in the project. At the end of the project, John came over one evening and personally gave me a tutorial on how to work the pool equipment, and on the pool water chemistry. When John left that evening, he offered to answer any questions I might have in the future, and even though it’s been several weeks since the project was completed, John continues to respond immediately to any questions I have.In the end they completed our project on time (exactly 4 weeks), on budget, and to the exact specifications we agreed to in our contract. They had us swimming and enjoying our pool/backyard just in time for what turned out to be the hottest week of the summer. I would highly recommend using BYG. Thanks John, Aldo, Dan and the crew for a stress-free, professional and pleasant experience, and for an amazing backyard that our family will enjoy for years to come.Andy (and family) More...

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Diego, Woodbridge from Brampton

4 August 2014

What can we say about a dedicated group of individuals, who not only made valuable recommendations during the initial stages of our project, designed, positioned, and built our in ground pool, cabana and landscaping to my satisfaction, but most important to that of my wife. Backyard Getaways started on the day they promised, and were completed prior to the 3 week time frame that John had noted during the tendering stage. The early completion was due to the time and co-ordination taken by Reg and his dedicated staff prior to, and during the construction of the pool.The pool looks amazing, our friends enjoy it regularly during the summer months and we strongly recommend that Backyard Getaway be given an opportunity to discuss their approach and views to anyone interested in having a pool constructed for them. More...

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FloMaggio Maggio from Woodbridge

4 August 2014

Backyard Getaways is very professional, courteous and pride themselves in customer satisfaction and quality workmanship.
They were always available to help with questions we had and addressed our changes along the way.
We highly recommend Backyard Getaways and would not hesitate to use them again in the future.
They provide quality work and are truly a pleasure to deal with.
We are so happy we decided to use Backyard Getaways!
They definitely stand out from the rest.
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Ray & Tammy from Bolton from Bolton

4 August 2014

I am writing this letter regarding Backyard Getaways who just recently built a pool for my home. I could not be happier with the quality of work done by this company. I had heard all of the horror stories regarding pool companies, and talked to several other contractors/pool builders, before deciding on going with Backyard Getaways.
My wife and I were sure we were going to use another company until we met John Petrocelli and saw the incredible results of his efforts. The night we signed the contract, we asked how long this process would take; we were told three - four weeks from dig.Four weeks later, once all landscape was completed our pool was filled and running. That is unheard of! Construction always takes longer than what is estimated—not ours—right on schedule! In our estimation, there is no comparison! Everything was done swiftly and accurately. Whatever I was told would happen, happened. There were no surprises.All who had a part of our construction were very friendly and seemed to care about leaving the construction area clean and orderly. If I ever had a question or concern, it was answered promptly. I never felt any sort of regret with hiring of Backyard Getaways in this entire process—always had great support and comfort knowing all would be done and done properly. I had a bit of anxiety thinking this pool construction would cause some grief with the neighbors, inconveniences, and the mess. But it turned out to be a great, clean, well organized project. Would I recommend them? Without a moment’s hesitation! Thank you! Thank you! Thank you! You are the best! A job well done.
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Mary from Brampton

4 August 2014

Bought a house this past summer with a fantastic gorgeous pool by Backyard Getaways. We of course chose them for our pool services. Very helpful and professional. So happy with the pool and this company. More...

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Sten Myrehaug from North York

4 August 2014

After dealing with two other companies, I was so happy to have Backyard Getaways become involved with my pool maintenance and safety cover installation. Customer service is their forte-- always reliable and professional. Daphne has been a pleasure to work with, and we will continue to work with this company in the future. More...

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FV, from Georgetown from Brampton

4 August 2014

We had Backyard Getaways install a safety cover on our pool a couple of years ago and have been getting their guys to open and close our pool ever since. We're very happy with the worry free service we receive. Thanks More...

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Ralph in Milton from Brampton

4 August 2014

We are very happy with our Backyard Getaways pool. We found the entire process to be very professional. All our questions were answered to satisfaction. The workers were friendly and polite, as well as hard working and extremely accommodating, and everything was finished on time as scheduled. We made a good choice in going with Backyard Getaways and would recommend them anytime. More...

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Ed from Brampton

4 August 2014

Backyard Getaway did an amazing job: a full swimming pool retrofit (steps, ladders, lining, filter/plumbing), a new patio, iron gating and extensive landscaping. They deliver superior quality work, and they ensure expectations set in the sales cycle are met or exceeded. More...

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Ross from Mississauga from Brampton

4 August 2014

It was a pleasure dealing with Backyard Getaways from the sale through to the completion of our pool. The design concept they came up with from our ideas was defiantly the best in the industry. The whole team was very professional and patient with any of our concerns or changes during the build. Not only is Backyard Getaways concerned in the quality of the finished product but also in the clients overall satisfaction and that's hard to find in any company these days. We would only recommend them for any backyard getaway one could dream up of. More...

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Steve and Josie in Milton

4 August 2014

Backyard Getaways was selected to build our pool in 2009 and it was an excellent decision as they were highly recommended by friends. The entire process was fun as we watched our backyard transform, and we could see that it is a company that cares about their customers. Their attention to detail and our satisfaction was their priority. 4 years later, we are thrilled to have made this investment and Backyard Getaways can still be counted on to answer questions and provide support when needed. Our backyard is the perfect getaway!!
Josie Budaci, Milton
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Dean from Brampton

4 August 2014

Backyard Getaway did an outstanding job building my pool and backyard escape. They constructed extensive landscaping, and a beautiful pool with all amenities (lining, filter/plumbing, steps etc..) There services during the construction and quality of care after the project is superior. They are always considerate of my needs and ensure that they deliver professional and exceptional service every time. Thank you for your hard work and dedication to my backyard getaway! More...

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Ed in Mississauga

4 August 2014

I decided on Backyard Getaways to build the pool, retaining wall and features last year.Overall a good experience, BYG did a good job throughout the project from design, addressing city issues to the final build. My experience with post build services, pool closing, opening and warranty services have been good too. Everyone is very professional, efficient, considerate and respectful.I recommend Backyard Getaway to anyone considering their services.Thank you to John, Regi and the Crew. More...

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Marco from Richmond Hill

4 August 2014

Backyard getaways were very responsive from beginning to end. In the initial discussions, design process, approval, and completion, their attention was always on quality work. Any questions we raised and discussed were always addressed professionally and presented multiple solutions with enough information to make the right decisions along the way.
John, Regi, and the entire crew always had our needs top of mind. We are so happy with the final product and look forward to many years with a great backyard retreat. I would recommend their work to anyone. Why 4 out of 5? I'm sure John and Regi would agree that they continually improve quality and service to no end.
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Angelo Papatheodorou from Mississauga

4 August 2014

We purchased our Backyard Getaway few years ago & John, Reggie and Daphne totally exceeded our expectations. They were completely professional and helped walk us through all the decisions. Since then, they've always been available for questions or support and at no extra cost which is quite rare from the other pool services and businesses. The service team is pleasant, on time & courteous. We couldn't be happier and would recommend Backyard Getaways to all those interested in putting a pool in. You'll be happy you did! More...

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Joe & Liberina, Woodbridge from Brampton

4 August 2014

John/Reggie,On behalf of my wife and I, I would like to thank you both very much for your work at my home this summer. The pool, planting, landscaping and cabana look great and we can't wait to enjoy them next year. I really appreciated your attention to detail and your crew's willingness to listen to my concerns and work with me and my wife to achieve the ultimate level of comfort.
I had lot's of other pool and landscape contractors around me on my street and I was very pleased to feel all along that your work was superior and the fact that my neighbours always gravitated to my property is a testament to your workmanship also. Having one contractor look after constructing the whole project was a great experience for us and your ability to do so was very appreciated.
I wish you and your brother and staff a wonderful upcoming holiday season and if any prospective customers need to come by the house and take a look then feel free to bring them over.
Thanks,
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BRENDA NAGEE from Brampton

4 August 2014

BYG installed our pool in 2008, and it was a fantastic experience. Since then we handle all maintenance, opening and closings with BYG. They are superior in customer service and knowledge. A great group to work with, so we decided to contact them once again for some minor landscaping we required this year. Another fantastic job done. We couldn't be happier. We recommend this company every chance we get! Thanks guys, see you in the Spring! More...

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Joehl in Mississauga

4 August 2014

I had backyard getaways build my pool 3 years ago and i couldn't be more happier, my family and extended family have taken full advantage of it. I love how my house was a gathering point on hot summer days. This year we moved, couldnt believe we were doing this after only putting a pool in not so long ago. but we moved to a house with a bigger pool. I had no doubt in my mind that i wanted the team at Backyard to help manage the new pool, the equipment was different and i was a bit worried about the maintenance and operation of new equipment. I asked Reggie to come out to my place in milton, and he did and inspected everything and said not to worry they will make sure i am up and running and next spring. the previous owners told me to go to there guys who did there pool but i choose to stay with backyard, i love how it is a family business, and when i go in there they all know my name. I always try recommend them to friends who are thinking about a pool. More...

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Anna from Vaughan

4 August 2013

We hired Backyard Getaways Inc to design and build our pool and backyard Landscaping and we couldn't have picked a better company to create our backyard Oasis.
From the initial sales meeting to the design meeting and to the final construction stage, they were all so professional to deal with. Hard working Team.
Anyone looking to have a quality and unique pool and backyard environment built really needs to call them! Exceptional work!
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Susan Carvalho from Brampton

4 August 2013

From our first interaction until the job was completed, our experience with Backyard Getaways was fantastic. This company is extremely professional and really cares about the customer's needs and how to make the customer happy. The backyard and pool is gorgeous. We are so happy with the outcome and would recommend Backyard Getaways to anyone considering a project like this one. More...

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Jimmy & Maria in Nobleton from Nobleton

4 August 2013

My husband Jimmy and I would like to thank Backyard Getaways and all the wonderful workers, and staff for letting us realize our dream of a backyard pool. They not only met our expectations but highly exceeded them. We couldn't ask for more courteous, respectful and efficient workers. Not only did the workers work diligently every day to finish the tasks in a amazingly short period of time, but the property was always left in an orderly manner after each shift.
We also want to thank the managers for their patience and understanding when we struggled with our choices. And for helping us gain confidence to ensure that the end result would be a masterpiece. In our view our pool is a work of art and we praise Backyard Getaways for their hard work. We undeniably refer Backyard Getaways to anyone looking for their 'dream' pool.
Sincerely,
Jimmy and Maria
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Lori from Oakville

4 August 2013

Backyard Getaways, John and Regi were AMAZING! Our concrete pool and spa are beautiful. The outdoor kitchen and cabana are stunning! Our backyard really is a GETAWAY! Friends and family cannot get over how beautiful our backyard looks :) We were very happy with the craftsmanship, detail and work. The staff was friendly, informative and accomodating. We could not be happier. We have been very pleased with the servicing and care of our pool. Thank you for a terrific job! More...

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Amanda King in Brampton

4 August 2013

As this is our 2nd project we already knew the high standard of quality & service you provide and yet you still exceeded our expectations with this much larger job - huge amount of stone work, huge customized pool with all the bells & whistles, and awesome hot tub! The final project turned out even better than what we envisioned and we so appreciate all of the creative suggestions that make it the stunning property that we have today! We love your crew - I have never seen such a talented group of people that work so hard and are a pleasure to deal with. I know on more than one occassion we heard "we`ll do it however you want" and "as long as you`re happy" coming from the members of the crew - we truly felt that they were taking the same pride of ownership as if it was their own home. We are very appreciative of how you coordinated everything so well for us - even when other people were causing delays you still managed to keep the project on schedule and on budget. We also appreciate being involved in as much as we wanted to - going to the stoneyard to pick what we liked, and having consults on the site often to ensure we were happy and to see if we wanted changes made. Our property has been custom designed and has been totally tailored to how we live and how we will get the most use and enjoyment for many years to come - it is amazing!You guys are the best in the business and worth every penny! Backyard Getaways will be always getting high praise and referrals from us. We look forward to having the whole gang over to enjoy the finished product next year! More...

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lleana and Frank in Maple from Brampton

4 August 2013

Thanks to the great work from the team at Backyard Getaways! We now have a truly amazing backyard getaway! The team was professional and knowledgeable from the sales and design, to the construction and pool chemical maintenance. The design phase was stress free, the construction work was well organized, with a lot of effort placed on the details that would make the final result exceptional. We were very pleased with our choice and would not hesitate to recommend this great company! Thanks again to the entire team at Backyard Getaways! More...

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Irina from King City from Toronto

4 August 2013

I found Backyard Getaways through the Homestars website. They were very punctual, accurate, tidy in their work and professional. I would recommend them to family and friends looking for service or a pool. More...

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mimmo from Aurora

4 August 2013

It was important for us to trust our pool and landscape company as this is a big project for us. After visiting another project built by backyard getaways and visiting there staff, it was an easy decision to make. The family owned business gives you quality material, good workmanship, and value. They have great ideas and the design catered to our needs while keeping our backyard into perspective. We are very pleased with the construction and cleanliness of their staff. More...

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mohamed kechrid from Oakville

4 August 2013

We moved recently to our new house in Oakville,ON and we needed to close and winterize the pool before the cold season.We contacted Ms Daphne Wheeler from Backyard Getaway and she gave all the help and support needed. The team were in time and very professional and when they left, the place was nice and clean. More...

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David Hurst from Toronto

4 August 2013

I began to use BYG a few years ago as a referral from a friend. They deserved it and I have referred other friends to their services.
My pool openings and closings are done by BYG. I could do it myself but their attention to detail and service level makes them the ideal choice.
I have had my liner changed by BYG and converted to a salt water system. The work was done on time with an excellent overview of what was required, how much it would cost and the benefits of the products I was chosing.
The best recommendation I can provide is largely due to their responsiveness. Few home renos / repairs go perfectly, however it is the ability of the service provider to take corrective action when required and make sure the homeowner is at ease.
A big thumbs up for the folks at BYG. They get my top service marks!DH
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J Houston from Brampton

4 August 2013

We had our pool installed by Backyard 4 years ago and were and are extremely happy with their fast and friendly service. We have had them open and close our pool every year and they always leave the yard clean and even provide helpful hints for use to keep all working properly during the summer season. Every time I drop off our water sample in the summer it is tested by Daphne and we are provided a detailed report and provide all information to keep our water safe and healthly for all to enjoy. By the way our pool is a salt water system and I would not get any other system it is very easy to maintain and we LOVE it. Keep up the GREAT work Backyard and we look forward to many years of your continued Customer Service and attention to details. More...

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Henri and Adrianna from Milton from Brampton

4 August 2013

Our family has enjoyed a Backyard Getaways’ pool for the past four summers and we continue to use Backyard Getaways’ services. We appreciate their professionalism and commitment . Their timelines are realistic and workmanship is second to none. Their transparent customer service is refreshing and I respect that when they don’t have an immediate answer to my question, they will get back with the best answer or solution. I would recommend Backyard Getaways to anyone who is looking to build a new pool or get reliable pool service. More...

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Sheila Boyd from Halton Hills

4 August 2013

My husband & I hired Backyard Getaways to restore & renovate a 30 year old pool and to install an expansive stone patio around the pool and house. We are very happy with the results, the pool & yard look amazing. Money well spent! From our initial contact with Backyard Getaways we have felt
comfortable & well informed by Reggie Petrocelli. From the start date to the finish, Reggie kept in contact with us and guided us thru the entire renovation. A great deal of attention was paid to details on the job and it shows in the completed project. The employees of this company are amazing and hardworking. I was always impressed by how much they accomplished every day. The foreman was well informed and helpful and so were each & every member of the crew. Backyard Getaways are complete professionals from the office to the job site and they are very knowledgeable in every aspect of pools or patios. I would definitely recommend this company. You will be happy with the results and impressed by the well-mannered, hardworking crew. It was great having a company that pays attention to the details so you don't have to.
I would hire this company in the future.
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Fauzia Ahmed from Mississauga

4 August 2013

I have always wanted an outdoor pool in my backyard but was worried about maintenance, this company showed me and made me feel really comfortable about it!! I am so happy I chose this!

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Kevin from Brampton

4 August 2013

Simply Put - Thanks Daphne for your Excellent Customer Service every time we come to the store to get pool supplies or call if we have any questions! Also the crews that come to open and close the pool are Professional and Efficient always. More...

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Sean Kethees in Brampton

4 August 2013

Thanks to the great work from John, Regi and the team at Backyard Getaways! We now have a truly amazing backyard. The team was professional and knowledgeable from the sales and design, to the construction of Patio, walkways and porch. The design phase was stress free, the construction work was well organized, with a lot of effort placed on the details that would make the final result exceptional. We were very pleased with our choice and would not hesitate to recommend this great company! Thank you, More...

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Paul from Oakville

4 August 2013

Thanks to Regi and his team who did a fantastic job on my yard. A total facelift of an existing pool with a new deck and patio. Friends and neighbors are stunned when they see the change.
I have never dealt with a contractor that was so accommodating and easy to get in touch with as Regi. Any phone call or email was responded to within an hour, any issue was resolved within a day. Minor changes were handled immediately with no "that's not in the contract" or "that will be extra". They do their job and they do it very well.
Thanks Guys. I will definitely use Backyard Getaways for any future projects.
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Laurie Fraser from Brampton

4 August 2013

We were looking to replace our existing rock garden with a retaining wall and replace some existing concrete around the pool. One of the major issues was getting equipment in the area to remove the debris. BYG suggested they could do it manually thereby no damage to the property with equipment. From the quoting process to the completion of the project we met with professional, personable and knowledgeable people. Regi was great to work with. He was easily accessible and always responded in a timely manner. The contractors had a tough job removing the concrete, bringing in the materials during some of the hottest days in the summer. They were polite, easy to talk and discuss ideas with. At the end of each day they would clean up and ensure we were happy. The end result was exactly what we were hoping for and more with no revisions to cost or time. We have recommended BYG to neighbours and friends with confidence that they too will be pleased with working with BYG. Thanks guys.. More...

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Lee & Stephanie from Caledon

4 August 2013

Got our pool put in several years ago and were left impressed with every aspect of the process. We’d recommend Backyard Getaways to anyone wishing to have a pool installed.

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marry from Richmond Hill

4 August 2013

Simply Put - Thanks Daphne for your Excellent Customer Service every time we come to the store to get pool supplies or call if we have any questions! Also the crews that come to open and close the pool are Professional and Efficient always. More...

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GeeDee from Brampton

4 August 2013

Backyard Getaways provided excellent service and great follow-up. We were so please that we ended up purchasing our solar blanket from them as well. Thanks Regi and Chris for battle the floods of 2013 to get the job done. More...

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Donna and Dan, Georgetown, Ontario from Brampton

4 August 2013

My husband and I were referred to Backyard Getaways by a neighbor who had their pool and deck renovated. We saw how happy our neighbors were with their backyard and automatically thought, we need to use Backyard Getaways for our reno as well.
We had an idea of how we wanted our pool and patio renovated. Regi provided us with some ideas, we wrote up the contract and we set a start date.
The transformation was amazing. One friend said "wow...this looks like it is right out of a magazine."
From start to finish Regi was with us all the way. He was available for questions and concerns, to ensuring we were happy with the job that was being done.
Sean and his crew did an awesome job with the patio and pool deck. Our yard was transformed to an oasis. As the job was being done we had so many compliments from family, friends and neighbors. Everyone including ourselves could not wait for the job to be completed just to see the end result of the hard work put into the project. As expected everyone is amazed at the end result and love the backyard transformation.
Customer Service is #1 with Backyard Getaways. Regi ensured we were 110% satisfied when the job was completed. He requested a walk around and a "need to address list " when the job was completed. All the items on our list were addressed and fixed without any questions asked.
Daphne was most helpful in answering all our questions regarding the chemicals needed to have our pool swimable over this long weekend.Thank you back yard getaways for a job well done.
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Lynn from Brampton from Brampton

4 August 2013

I have never received anything but excellent service and advice from all the staff at Backyard Getaways! They are always helpful and quick to take care of any questions or concerns I have regarding my pool.

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From Thornhill

4 August 2013

We live in Thornhill and changing our pool service to Backyard Getaways was the best decision we made. Daphne in the office keeps us up-to-date on our service schedule, gets our pool opened and shut on our our time frame and is always there to offer advice or help. Reg is incredibly knowledgeable and is always willing to spend the time speaking to us about our pool needs. We are looking forward to a complete backyard reno next year - we have begun the process with Backyard Getaways and are enjoying this design phase. We wouldn't hesitate to recommend their services. More...

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Tasos- Aurora

4 August 2013

Hi, my review is slight different then you may be expecting. A few months ago I contacted John at backyard getaways to get a quote for a pool. It didn't take long to see that John was very knowledgeable, experienced, honest and courteous. Both my wife and I quickly knew that this was the company we wanted to give us our dream pool and backyard. We interviewed two other companies but the customer service and care we received just in the very initial process from John at backyard getaways, made our decision very easy. So we started the design process and that's when Dan entered the picture, I can't say enough about him, he came to the house to measure up the space gave us some great ideas, he listened closely to what we were wanting and Our vision and he came up with an amazing backyard getaway pool design. He came up with such a unique design for the shape our backyard it really impressed us. We tweaked a few things early on, he did an outstanding job to design everything keeping in mind of all our requests and thoughts, even with some very annoying restrictions from the city in regards to a ten feet easement. We were mislead several times by the city in regards to what we could do with the ten foot easement so we designed all the drawings and plans based on their input and got denied all our proposed alterations. Dan was amazing, he was so help during this time contacting the city, developer etc... Trying to get answers, directions, make changes, follow All the city's requests only to be denied again. They did everything they could to help but our dream of a pool was crushed by the city. I would recommend this company to anyone, as I told them they would be the only pool company I would ever have install my pool if an other opportunity were to come up and I move somewhere else. This company is top notch when it comes to design, knowledge and customer service. Not once did they try and cut corners when it came to the design, even when things were looking like we weren't going to get the approval from the city, they never pressured us to make some sacrifices or omit important ideas we wanted with our design just to get the Job done and make their money. They were very understanding that without the city's approval for some basic requests that we wouldn't be comfortable proceeding because we would've had to sacrifice some important things to the design my wife and I had in visioned and we weren't willing to do that. Sorry for the long winded review but I thought it could be very helpful for others searching for the right pool contractor to see how this company treats their customers and potential customers even when a pool construction doesn't proceed due to city restrictions. More...

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Linda Filippelli from Pefferlaw

4 August 2013

We are a campground located in Pefferlaw with over 200 campsites. One of the park’s primary attractions is a large concrete pool that required new tiles, coping and painting repairs. We contacted many pool companies to come up to Pefferlaw and give us a quote and were disappointed with the lack of companies willing to make the trip. We contacted Backyard Getaways and John was more than willing to come up to Pefferlaw to give us a quote on the repair. The presales support from John was exceptional; he responded in a timely and courteous manner and answered all of our questions regarding the work to be done. John sent us informative emails that took us step-by-step through the necessary repairs in order for us to inform our membership of the entire process. He showed great patience and understanding when things had to be put on hold when membership approval was required. The crew on site led by Dave, were extremely polite and knowledgeable, they took great pride in their work and as a campsite owned and operated by the members these fellows faced a constant bombardment of questions.The overall experience was absolutely outstanding and it was a pleasure to work with everyone at Backyard Getaways, we would not hesitate to recommend them to anyone as they made this entire repair headache free. What a team!Linda
President of Green Acres Campers Group
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Sheila Boyd from Halton Hills

4 August 2013

I just wanted to thank you for all your help & support this year. It was nice to have you taking care of details and always being available for any questions I had. I really appreciate your help. All of the Backyard Getaways employees deserve to be recognized for being part of this fantastic company. My pool was closed quickly & efficiently, so I’m glad that’s done. Take care and hope you get to have a little quiet time at work soon. More...

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DH & DC from Mississauga from Brampton

4 August 2013

After much research my husband and I hired Backyard Getaways to install our pool this past summer. We are thrilled with the results.Backyard Getaways were very considerate of our needs and worked with us every step of the way - conception, design, installation, landscaping and maintenance. They were on time and on budget. The team was friendly and very respectful of the environment - preservation of our existing trees and gardens was very important to us.The finished product exceeded our expectations. We now have our dream backyard oasis. I highly recommend Backyard Getaways and would not hesitate to use them again in the future. Quality workmanship and nice guys as well. More...

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Joe Kovacic from Mississauga

4 August 2013

A company worth investing in when installing pools as quality is #1. Quality workmanship and you wont be disappointed. Any problems or questions, their friend staff is always there to help even afterwards for pool maintenance. My pool is always crystal clear, thanks to Daphane who helps make sure my water is always balanced. John and Regi are a class act and you wont be disappointed. More...

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Nancy from Mississauga

4 August 2013

As fall is just around the corner, we wanted to let you know how much we enjoy our fabulous pool. Thanks to you and your crew, we were able to make the most of the hot Ontario summer.
We are so happy with your work that we would like to explore what great landscaping ideas you can come up with for the front yard. Now that the backyard is done, the front yard is looking a little shabby J We are thinking of revamping the existing front steps (they are sinking) and walkway and extending the walkway toward the city sidewalk, using the same stone as the backyard.
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D. Kechrid from Oakville

4 August 2013

The staff at backyard getaways are willing and able to help. Just this summer, when I was fighting a nasty algae problem, I was on the phone with Daphne multiple times a week. She were kind enough to walk me through the cleaning process, emailing me relevant tips and videos along the way. The entire staff are always straightforward, knowledgeable, and cost-conscious. I highly recommend Backyard Getaways. More...

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Michael from Woodbridge

4 August 2013

A few years back, the crew at backyard getaways did a great job in renovating the pool and deck and we were very very satisfied and happy with the results. The pool looked brand new again. Since then we have been using Backyard getaways to close our pool exclusively. We have a lock in cover, I could not remember where I put the snaps. No problem the guys were able to find some in the there truck and close the pool. Great service, professional service, That is why I will continue to use Backyard Getaways for all my backyard needs. More...

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Peggy from Brampton

4 August 2013

Very professional and courteous, always there to meet any issues or needs. Daphne took the time to review pool process and recommend the best way to maintain beautiful water, I'm a pro now! Thanks again guys, your AWESOME !!!!! More...

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Tim Williams in Georgetown

4 August 2012

My wife and I were extremely thourough when we investigated companies who could realize the vision we had for our backyard. Bar none, Backyard Getaways was the perfect choice. From start to finish both John and Regi were consultative, patient, diligent in adhering to their schedule, and most importantly delivered the promised value for which we paid. Thank you Backyard Getaways! More...

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Andre Zilli in Oakville

4 August 2012

Utmost professionalism. Family owned business who care about their clients. Utmost professionalism from quote, design and build. John, Reg and their dad are terrific people and their crew (not subs) showed up every day. Questions always answered in timely manner and we were consulted every step of the way. Their work is terrific, customer service outstanding and would highly recommend their services to prospective pool purchasers. In this day and age it's refreshing to know people still care and take pride in the work they do. More...

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Bob in Mississauga

4 August 2012

We had other companies quote on the project, however the staff at Backyard Getaways were most professional and helpful in the design and budgeting of the overall project. As with any project this size, inevitably some things will go wrong, however our concerns were either taken care of immediately or within a couple of days. We were kept informed of the progress of our project as we had a specific completion date. We were extremely happy with the outcome and as a result we are now working with them on another project. More...

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Imran Vance in Concord

4 August 2012

I ended up buying a house with a swimming pool in the back yard. I was very hesitant at first about the swimming pool but I decided to call up Backyard Getaway Inc. and they dropped by and told me how easy it was to manage my pool. I decided on giving it a shot as my kids were begging me that we should keep it and Backyard Getaway has made my life easy helping us manage it. More...

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Mark & Linda in Brampton

4 August 2012

Our decision to select BYG to create our Backyard Getaway was not only the best decision, but an easy one. 3 other homeowners in our subdivision used BYG, and all 3 had very positive experiences and results. A fourth homeowner that we contacted told us that they “wished we had used a company like BYG”. We also met with 2 other contractors, but they couldn’t give us the same level of comfort and confidence that BYG could. With some guidance from us, BYG’s designer hit a home run on the first draft of the pool and landscaping design. The digital 3D rendering was a nice touch which allowed us to really visualize what the final product would look like, and it’s amazing how close the plan and actual are. BYG Sales took good care of us by working with us to meet our budget constraints, navigating through the permit process and selecting the materials. The construction team was prompt, professional, courteous and very patient in answering our endless questions. The actual construction took slightly longer than planned, but that was a direct result of their flexibility in accommodating our last minute design changes on the fly, their attention to detail and philosophy of doing it right the first time. Our neighbours really appreciated how thoroughly they cleaned up the job site and street every night before going home. Family, friends and neighbours all agree, the end result is beautiful and impressive. However, ensuring our satisfaction and happiness didn’t end there – after sales service has also been a positive experience and maintenance is minimal. We’ve only had the pool for one season, but already the enjoyment and memories are priceless (especially with the kids!). BYG has truly met our expectations in all facets of the project and we will continue to recommend them to anyone looking to create their own Backyard Getaway. More...

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Azeem & Rehana in Brampton

4 August 2012

Thanks to Backyard Getaways, we now have our very own private oasis to enjoy with our children, family and friends. The team at Backyard Getaways are a group of professional, hard-working, dedicated individuals who are eager to please and worked day after day to ensure a timely yet pristine end result. Their passion and devotion to reproduce my vision into something tangible was remarkable. This began with the process of meeting with us in the preliminary stages to produce a computed visual concept of the finished project. It is still striking to me how accurate the visual concept is to the real thing now that a comparison can be made. John and Regi are knowledgeable and experienced individuals who were able to guide us in making decisions when we felt unsure or overwhelmed with the possibilities available to us. The team made certain to work in a discreet manner in an effort to avoid disturbing the neighbours. Gestures like washing our neighbours driveways and sweeping the road after a day of work were certainly appreciated by everyone on the street. The strive and aim for perfection was also noted by us on several occasions where we would observe the team fussing about the trivial things i.e., positioning of trees and rocks in an effort to make it look right for the customer. Overall, we have no regrets about our decision of hiring Backyard Getaways and would highly recommend them to anyone interested in turning their backyard space into a private getaway. More...

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Barbara Colavecchia in Brampton

4 August 2012

We chose Backyard Getaways three years ago to build our family pool and have not regretted our decision for one moment! John was honest with us from the onset in selling us our pool and Reg and the team were professional and courteous in the build. We are thrilled with the final product and have had three wonderful summers enjoying our beautiful backyard oasis.
The best part of choosing Backyard Getaways is the continued service their customers receive. Any questions or problems we have had in the maintenance of our pool have been dealt with promptly and efficiently. We continue to feel confident in our relationship with Backyard Getaways and are happy to recommend them to any one thinking of taking the plunge!
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Carrie Luc in Mississauga

4 August 2012

After carefully considering several local pool companies in our area, my husband & I chose Backyard Getaways this past summer to build our “dream backyard”. Our decision ultimately came down to the outstanding reviews here on Homestars & their diligence with us to achieve a higher-quality product at a price that beat out the competition. John was amazingly patient as we tinkered with quote details repeatedly. He ultimately won our vote with his professionalism, patience & ability to meet our budget.

When it came to construction, Regi too was absolutely incredible. He took the time to truly assess the pros & cons of exact pool placement (in order to save our beloved lilac bush! LOL!), in addition to verbally checking in throughout the entire construction process. We absolutely LOVED watching the pool take shape daily (as did our two young boys – who now LOVE anything to do with CONSTRUCTION!) & so enjoyed meeting all of the amazing staff. Despite minor hiccups that are bound to come up with construction projects, we are so incredibly happy with the final product. We are so pleased with the service we’ve received from Backyard Getaways – we LOVE that they’re a family owned & operated company. It’s a completely different feel – you can tell their goal isn’t to be the largest pool company, but rather the BEST! (Which they are!)Now, as we wait for the snow to fall, my family & I dream of warm, sunny & refreshing days to be had pool-side in our glorious backyard oasis. :DFrom our family to yours, a HUGE thank you to John, Regi, Aldo, Robert, Sean, Andrew, Boris, Victor, Daphne, Olivana, and anybody else we may have missed! Keep up the OUTSTANDING work guys! See you in the Spring! :DA Thousand Thanks, Chris, Carrie, Gavin & Will
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M.C. in Mississauga

4 August 2012

We've had our Backyard Getaway pool for almost 2 years now. We checked out a number of pool builders (Pioneer, Prestage, Jamieson) before we were referred to Backyard Getaways. We've been so happy with their work and follow-up. We were moving into a new house where we wanted to install a pool but we hadn't made our final decision on design. What we decided to do was to still put down a deposit so our build would be scheduled in and they could start as soon as we took possession of the house. I would recommend that if you are serious, you should probably do this since they now have a long wait list. They were slightly behind getting started back they worked so hard and diligently once they started. We've had a couple of minor issues since the completion (pool lights functioning, pipe leak, landscaping) but it's not really a concern because they are so responsive. We hear back immediately and they are out the same or next day to remedy the situation. They are so professional and their customer service is unbeatable. They take their work and customers very seriously. More...

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Bob Morrow in Brampton

4 August 2012

Shelley & I would like to express our appreciation for the amazing job that Backyard Getaways did on the transformation of our front and back yards. As you promised in the beginning, you started on time, finished on time and most importantly on budget. No surprises. From the excavation in the beginning through the final clean-up, all of your team (Aldo, Boris, Robert, James, Manuel and the rest of the guys) were professional, polite and very detail oriented. When we wanted minor changes to the plan there was never an issue and you and your team worked to accommodate them. Any time there was a problem, you were there to fix it, no questions asked. The results speak for them themselves. Every time we have someone over, they marvel at the quality of the work and how beautiful everything looks. The design, the colours, the wall, the new steps, the liner and the concrete came together just as we had hoped. We truly believe we now have our backyard getaway and look forward to using it as often as we can.

Thanks again to all the wonderful people at Backyard Getaways that worked on our project.
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LM, Toronto

4 August 2012

The team at Backyard Getaways did an excellent job building our in ground
pool and completing the landscaping . Everything ran smoothly from the
initial planning meetings to putting the final touches on things. Regi and
his team took the time and care needed to ensure that all of the details
were taken care of. I would recommend Backyard Getaways to anyone
considering putting in an in ground pool.
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Daniella from Toronto

4 August 2012

We did a lot of research before going forward with Backyard Getaways and they have only proven to be above the rest. Regi and John went above and beyond to please us and made every effort to ensure we were satisfied. At the end of the day we put our trust in you, and you came through without any doubt. From the start of this project, your crew has been absolutely amazing and take pride in what they do because it shows in their work. We are extremely pleased with how our backyard has been transformed, and we know we will enjoy it for years to come. Make the right decision and go with Backyard Getaways... More...

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Patrizia Miele from Brampton

4 August 2012

Thanks to Backyard Getaways, we now have our very own private oasis to enjoy with our children, family and friends. The decision was huge and we are glad we did our research. The team at Backyard Getaways are amazing, hard-working, dedicated individuals who are eager to please and worked day after day to ensure they meet our goals and deadlines. Their passion and devotion to reproduce our vision into something tangible was remarkable. This began with the process of meeting with us in the preliminary stages to produce a computed visual concept of the finished project. It is still striking to me how accurate the visual concept is to the real thing now that a comparison can be made. John and Regi are knowledgeable and experienced individuals who were able to guide us in making decisions when we felt unsure or overwhelmed with the possibilities available to us.
As promised the pool was up and running May long weekend, we couldn't have had a better summer and thanks to an amazing team we thank you all for your hard work. I would highly recommend them to anyone interested in turning their backyard into a private getaway.
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Nancy from Burlington from Mississaugh

4 August 2012

We hired Backyard Getaways Inc to do some backyard renovation and fencing at our home. They did a wonderful job. My husband and I were completely happy with the work and with the level of service from the staff. Very impressed with the way the workers kept the area clean and tidy daily. I would recommend Backyard Getaways Inc to anyone! More...

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kathy b.

4 August 2012

I am truly impressed by Backyard Getaways Inc. Love you guys. From the sales/office staff to the hard working construction crew. You did a wonderful job. Our family and friends enjoyed such a wonderful summer in our pool! I have no problem referring family and friends who want a pool to you any day! Keep up the great work! More...

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Becky Penrice from Brampton

4 August 2012

My husband and I met with a number of landscape and pool companies, before we were fortunate enough to come across the BackYard Getaways team. We had a beautiful backyard and pool that was needing something to take it to the next level. The level of professionalism was clear from our first meeting with the landscape designer (Dan) through the planning process and of course the execution. James (the supervisor on the job) had an exceptional work ethic and paid attention to the details. The outcome was amazing! We love our new landscaping, firepit and how crystal clear our pool is with all the new equipment. Thanks to Regi and his team of professionals, we will be using BackYard Getaways for the front of our house next year!Becky & Grant Penrice
Georgetown, Ontario
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Pat O'Brien from Brampton

4 August 2012

After interviewing numerous landscaping companies we decided on Backyard Getaways as they had done a beautiful pool for friends of ours. Regi was very patient with the selection of the materials and the exact way we envisioned the outcome. The day to day crew was the same crew (James, Mario, and Carlo) which was important to us as we got to know them over the three weeks and could easily communicate any issues or changes as the job progressed. Our project was in an area that couldn't accommodate heavy equipment so everything was done by hand so I was again very impressed with the hard working and punctual crew. The job was completed on time and we were more than satisfied with the final outcome. We spend most of our time outside and I wouldn't hesitate in the least to highly recommend Regi and Backyard Getaways for any outdoor landscaping or pool project. More...

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Bill in Mississauga

4 August 2011

Excellent work done by Backyard Getaways transforming our yard from a regular backyard to a beautiful oasis. Very professional, from our first meeting with Regi, until the project was completed. All the workers were great, polite and respectful and did a great job. Best of all, it was done on time, give or take a couple of days. This is not the norm from what I have been told about pool installations. We spend most of our time in the yard now, and couldn't be happier. I would recommend Backyard Getaways to anyone and everyone. More...

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Joe Kovacic in Mississauga

4 August 2011

There are no words that can explain the processionalism, the quality of the workmanship, the punctuality and the price I received from this company. We are enjoying the first year of our pool and were absolutely pleased with Backyard Getaways. John and Regi are amazing people to work with and all my problems and concerns were quickly rectified. Daphane`s help with the chemicals afterwards continued their great service. I would not hestitate to recommend Backyard Getaways for any of your pool needs. Great Job John, Regi and Daphane!! Your in a class of your own. More...

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ROBERT in Oakville

4 August 2011

Exceptionally pleased with the work! Great workmanship, friendly service and very personable workers.Always open to suggestions, and very helpful and patient when we were somewhat undecided. Would recommend them highly.Robert

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A & K in Georgetown

4 August 2011

Having read previous reviews on Homestars--Backyard Getaways was the company that stood out to replace our pool liner and equipment. Dealing with Regi from Backyard Getaways has been a very pleasant experience. He was great to deal with and very professional from the beginning to end of work that was done. He answered all our questions, was patient with decisions and thoroughly explained the process that would take place before, during and after completion of the project. We are extremely pleased with the new liner and installation work provided from all service technicians. Regi followed through to make sure the project was done to our satisfaction. He dealt with any minor concerns we had in a timely manner. Thanks Daphne for your help with the chemical analysis. Thanks to everyone at Backyard Getaways for the great work! More...

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michael c in Brampton

4 August 2011

We are extremly happy with the entire process. the pool and landscaping look better than the drawings that we did when john did the planning. Reggi and his crew were extremly accomodating and did a unbeilevable job in changing our drab backyard into a place that my whole family just want to stay and swim. We now do have a backyard getaway that we love. thanks More...

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Catherine and Warren in Etobicoke

4 August 2011

We have been extremely pleased with our service from Backyard Getwaways. Through our beginning consultation with John, to the construction, overseen by Reggi, and all of our follow-up mantenance with Daphne we have received nothing but superb support. John helped us with permit issues during his holidays and spent numerous hours trying to figure out solutions to problems that would have halted the process completely. Regi responds immediately to all questions no matter how repetitive or silly. Daphne's expertise allows our pool to run problem free. Thanks to BYG staff our family has a beautiful pool with an awesome concrete deck. Our family has enjoyed two spectacular summers in a pool that was designed to meet our needs and requirements. Getting a pool? Hire them!! More...

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Len in Richmondhill

4 August 2011

We are very happy with the entire Backyard Getaways Inc experience. Backyard Getaways built our pool, spa and concrete decking a few years back and we are very pleased with the end result. We have them open, close and service our pool too. The staff and crew are always very accommodating. More...

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A.T. in Brampton

4 August 2011

We are very pleased with the quality of work that was done in regards to the installation of our pool and landscaping.
Not only was the workmanship top quality, I was also impressed by the overall professionalism and courtesy of staff. I would not hesitate to recommend Backyard Getaways at any time.
Thanks again for the top-notch service!
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Paul in North York

4 August 2011

You guys are very professional! From the initial presentation to the on-time start date, the overall experience exceeded my expectations. I would highly recommend you to friends and family that are looking for a quality built pool. More...

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Lou from Newmarket

4 August 2011

Everything from the initial call and meeting was excellent. Through proper planning and design, you were able to create the exact backyard we have always dreamed of. Once construction started, your crew was on schedule, courteous and respectful towards mine and all of my neighbors properties. There was some unavoidable damage to the side walk and driveway, however, it is to be expected when you are doing such a large construction project.
Throughout construction we were well informed of daily progress and the finished product was beautiful! Although your price was higher than some of the other quotes, we believe we got what we paid for. We could have had our pool built for less, but we wanted the job done right and finished on time, and backyard getaways did not let us down.
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Susan and Paul in Mississauga

4 August 2011

Overall the experience was excellent. The process was clear, the work was done efficiently and with minimal disruption (The neighbors were very appreciative of the clean up!!) The crew was extremely organized and made the entire pool construction process simple. More...

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Adriana in Woodbridge

4 August 2011

There was a steady stream of communication before and during construction. I felt connected and informed from the onset right through to the end of the construction process. The construction crew was amazing. They showed up when they said they were going to. Their craftsmanship is exceptional-professionals all around. Professional sales. Professional construction crew. My father-in-law and father were very impressed with the quality of work - kudo's because they find fault in everyone's construction work! More...

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Joanne in Bolton

4 August 2011

I was extremely pleased with Backyard Getaways through start to finish of the pool and concrete project. I would highly recommend your services to anyone who would have an interest!

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Larry

4 August 2011

We were very happy how the project turned out. All in all, it was a success and we now spend quite a bit of time in the back. We would definitely contract Backyard Getaways again if we ever move and had to put one in again. We wholeheartedly endorse Backyard Getaways as a premier swimming pool installer. Our neighbors and family members are all very impressed with the timeliness and efficiency of the crew. The job ran with efficient execution and they kept the premises and site tidy and secure. More...

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Margaret & Scott in Brampton

4 August 2011

Thank you so much for making the installation of our pool a positive experience. The pool was installed on schedule and everything went very smoothly. The week you worked was exceptionally hot and you still worked diligently. We have recommended Backyard Getaways to anyone that has asked. Thank you and I look forward to our future relationship with pool maintenance and service. More...

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Joehl in Mississauga

4 August 2011

Hi John and Regi,Everything is going perfectly! Your guys and especially your dad have all been great, They're probably thinking this is the easiest job yet because I am never around except in the morning to watch them. I wish I could be there more so I could offer your guys more to drink etc. All I could do is coffees and timbits, but I've got to work. Its been busy which is good, because I have to pay for the pool (LOL). I understand my neighbor doesn't want to do anything to his concrete walkway, which is ok, because he told me that they want to do stone work later. I do ask that when we do finally put everything back together that my neighbor be satisfied with the way his side was completed. I saw that your guys cleaned up his concrete walk way and it looks pretty intact from the way it started but I only looked at it in the night time. I am going to try and come by your office tomorrow with a check for 14k for the next installment. Also I talked to your dad this morning about j-bolts for the concrete pad for the cabana. I will see him tomorrow morning to give him the bolts. my brotherinlaw who is building the cabana with me next year would like them set when the concrete is poured.Thanks again. I can hardly wait and I am so tempted to get the temp of the pool bearable for just one dip before closing (LOL).Thanks Joehl. More...

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Rick in Brampton

4 August 2011

I was truly impressed by the entire team that installed the pool. Not only were they very good at what they do, I found them helpful, patient, and always willing to listen, and that spanned to the entire group of employees that worked on our project. Whoever is responsible for the hiring at Backyard Getaways should be commended. They have done a superior job, and have assembled an excellent group of dedicated and skilled people. Well done! More...

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Catherine and Warren in Etobicoke

4 August 2011

We were very happy with our experience. Despite obstacles thrown at us by the city we always felt that John was on top of things and 'fighting' for us. The pool that was constructed is exactly what we in-visioned. Both John and Regi were prompt in returning phone calls and answering questions. Daphne was also helpful when we needed the survey plans.
We will never hesitate to give a recommendation. Thanks and we will enjoy the fruits of your labor for many, many years to come.
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Julie in Mississauga

4 August 2011

Just wanted to thank you for everything. Your guys were professional and really cared about their work. Above all we are extremely pleased with our backyard...love it...love it! Everybody who sees it can't believe the design and how it maximizes the space. You can use us for a reference anytime!. More...

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James and Mary in Brampton

4 August 2011

We were very pleased with your work. You were all very accommodating. We were pleased with the construction crew and pleased with everything you offered. It was a pleasure working with you. More...

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Tim in Brampton

4 August 2011

I was very impressed by the fact that 4-6 people could show up at 7am every morning and know exactly what they had to do without wasting time. My pool was delivered on time as promised. Continue what you are doing! More...

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Aggie Makrillias in Brampton, Ontario

4 August 2011

You explained the entire pool building process every step of the way. I was very pleased with the whole experience you guys all delivered. Awesome staff from top to bottom.

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Angelo and Liza in Brampton

4 August 2011

John, Regi and the Backyard Getaways team, you guys did a wonderful job. The pool looks great, we are extremely happy. We have enjoyed quite a bit of time in our backyard. Thank you again for the wonderful job you've done! More...

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Helen and Andy

4 August 2011

Every one there was very nice, they did an amazing job...they all loved my coffee!
I honestly can't think of anything that I would say you did bad, the whole process was great. You have a great company and I have already referred you to my friends that are looking to get a pool. Don't change a thing! More...

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Joe

4 August 2011

When we went shopping for a pool company to build our pool we looked at all the bigger pool companies. None of them gave us the same feeling and respect as we got from BYG.
I was so impressed with the fact that when I called with any questions, I would get a quick response and answer. John went with me to the City of Mississauga to iron out a dispute we had at no additional cost when he did not have to. A special thanks goes out to Regi for taking the time and holding our hand through this large project. Your Staff are very professional and experts in their fields and who could every forget your Dad Aldo who became “Papa Aldo” to our daughter and two sons. The amount of knowledge and experience he has is very impressive. Your commitment to customer service goes well beyond any company I have ever dealt with.
I was very impressed with the quality of work that was done. We are so delighted to have made the right choice of picking your company to build our Backyard Oasis.
Thanks again and continued success!
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Andrew in Mississauga

4 August 2011

How John presented the company, that's what sold me. It was fantastic work in every aspect. From John selling the product to Aldo and his crew digging the hole and Regi making sure everything went on schedule.

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Julie and Chris in Toronto

4 August 2011

Backyard Getaways Inc respected and followed their time lines with everything.
I have no complaints. We were very pleased and have already recommended you to others looking for a pool.

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Jackie and Gerry in Brampton

4 August 2011

We really enjoyed the whole experience. You were very punctual and friendly and tidy. You were always ready to answer any questions. We raved to all our friends about your work. We had no complaints! If we were to move we would definitely call you again to install a pool for us. Do you drive to Mildmay? More...

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Steve and Anna in Mississauga

4 August 2011

Words can not describe the total satisfaction and excitement that we feel. From day one until completion, you made putting in a pool and the entire process easy and enjoyable.
Your attention to detail on customer satisfaction is first class. Not only did you build us a quality pool, you ensured that we understood the process and made recommendation along the way-this put us at ease through out the entire process.
If any potential pool owners are interested in getting a pool, they should look no further than your company. You are a first class organization that "over delivers on customers expectations".
Thanks for making my family extremely happy! Your company truly builds "vacations that last a life-time"!!
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Jim in Mississauga

4 August 2011

John, it was a pleasure to deal with yourself and your employees in the company. From start to finish the project was painless and the results are overwhelming and quite enjoyable to my family. It was hard to believe that in two and one half weeks we came from a huge hole in the ground to a blue lined wonder!
Special notes of congratulations out to "Reg" and his hard working crew members, which make your company so outstanding.
I would not hesitate to recommend your company to friends and neighbors.
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Edna in Mississauga

4 August 2011

I just wanted to thank you for the wonderful work you did around our house. We are pleased with the way the pool, decking, cabana and driveway have turned out, and are looking forward to many years of enjoyment.
Your crew was extremely courteous and professional. They explained the process step by step and were more than willing to answer any questions we had.
It was a pleasure doing business with you and we look forward to a continuing association.
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Kathy in Georgetown

4 August 2011

Overall, we found our experience with Backyard Getaways and with everyone on staff to be excellent. From the initial visit to the quote of the pool, every step along the way and right up to the finishing touches, the customer service was awesome. We are thrilled with the finished product and Backyard Getaways did everything they said they would do. In particular, I found the customer service from Backyard Getaways to be excellent and very much appreciated. Backyard Getaways was recommended to us by a neighbor that was extremely happy with her results and we will be recommending your company to anyone that we know that is interested in installing a pool. More...

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Louis and Lucy in Brampton

4 August 2011

Thank you for a job well done! It is so nice to know that in this day and age there is still a company not only with great work ethics but a company you can have trust in. Starting with Aldo the great artist who's canvas is the earth, to Reg who keeps you well informed and everything running smoothly and lets not forget all the great workman in between.
We are enjoying our beautiful pool with our family and friends, and it has brought us great comfort and joy.
So once again thank you for a stress free job well done...I will whole heartily recommend your company to anyone interested in owning a pool.
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Giovanna in Maple

4 August 2011

Backyard Getaways has Excellent quality work and excellent communications with all employees. Extremely friendly and well mannered staff and very hard workers. All staff members did there best to help us out and ultimately made us happy. Thanks so much guys! More...

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Nancy in Etobicoke

4 August 2011

From the initial sales meeting with John, to working with Regi and the entire construction team, we had a great experience. We felt that we worked together to get the pool we wanted and appreciated the suggestions, pointing out and addressing aspects we didn't consider. We also appreciated that they were flexible in terms of meeting times since both of us work and have kids in numerous activities. The quality of work and project management was excellent. Everyone was friendly, patient and responsive in answering questions, and followed up on any outstanding items. To be honest, as were getting close to completion we knew were going to miss having them around.
We would definitely recommend Backyard Getaways to anyone who asks.
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Sean in Thornhill

4 August 2011

You had great pricing and flexibility. At the end of the day, Backyard Getaways was able to give us more for our budget dollars. You, yourself John, had been very professional and pleasant to deal with which gave both Amy and I the comfort level we were looking for. The pool design drawings and subsequent changes were done quickly and the lines of communication had been wide open throughout the process. More...

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Larry and Angie in Brampton

4 August 2011

Our pool is wonderful and the stamped concrete is gorgeous. What a wonderful experience we had getting our pool with Backyard Getaways. The entire experience was just so professional and exactly what we wanted in a pool company. I would recommend Backyard Getaways to everyone who is looking for a pool company. They are great people and the workmanship actually speaks for itself!!! Nothing like "One stop shopping." Pool, concrete, shed and fence. More...

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Jennifer in Milton

4 August 2011

Backyard Getaways is a professional and experienced company in swimming pool installation and maintenance. They were very helpful in choosing our design and extremely accommodating with the installation. They are a family owned business where customer service is their number one priority. Anytime we had a concern they responded and came to repair within 2-3 business days. Great people and Backyard Getaways would come highly recommended! More...

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Vince and Antoinetta in Woodbridge

4 August 2011

We would like to once again thank you Regi and your wonderful staff for making our backyard a paradise. Since we have very busy lifestyles our backyard has become our vacation place for us and for our friends and family. You have transformed our backyard into a beautiful place for relaxation and happiness. We are so happy that you and your staff have done such a wonderful job and we will never forget that. More...

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Tony and Tina in Richmondhill

4 August 2011

We just want to Thank everyone at Backyard Getaways for turning our backyard vision into reality.
 
Our first experience was with John who took time out of his weekend to come and visit with us and see what our wants were.  We felt very comfortable with him and decided to sign on.  From that moment forward we knew we had made the right decision in the company we chose.  They actually started a week ahead of schedule and finished the project exactly the date promised.
 
From Aldo and Roberto who did the digging, Regi in charge of our project and Boris who ran everything on site  all went very smoothly.  The guys who work with Backyard Getaways were the friendliest and most courteous bunch of guys we have seen on a site.  Every night before they left they made sure everything was safe and tidy as possible.
 
John , you promised us we would be the envy of our neighborhood and I would like to tell you that Yes We Are!
 
Again, Thank You and your Team for all your dedication and hard work.  We are truly happy with our backyard oasis!
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Bill in Mississauga

4 August 2011

I am very pleased with the work Backyard Getaways did in my yard this year.  Regi was a pleasure to deal with, and the guys who did the work were great.  The work was basically done on time and that is not usually the case with pool installations.  The work was started late in the year, so there are a few things to finish up next spring, but that was my choice.  Thanks to Backyard Getaways for transforming our yard into an oasis. More...

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Alvin in Oakville

4 August 2011

I read the reviews here before and after having our pool and landscaping installed by Backyard Getaways and I agree that the workmanship and quality was sound, and the customer service is really good too! Backyard Getaways does a great job at making this a very smooth and worry free end to end process, plus going beyond what was expected. Besides recommending them to friends and family, if I had to do another pool for myself I would go with the Backyard Getaway team again for sure! Thanks again John, Regi, Aldo, Rob and everyone else. I can’t stop looking out my patio window, enjoying the view! More...

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Robert & Crystal-Brampton, ON

4 August 2011

From beginning to end, everything was a wonderful experience. John had come to our home late one evening (as it was the only suitable time for us). He was very patient and understanding as to what it was that we were looking for. He gave us his opinions and also listened to ours. Aldo (dad) was such a delight to see in the mornings as he was there bright and early digging out the hole along with Rob and his crew. Rob was very knowledable and helpful with his suggestions for the exact layout of the pool. Rob made things "easy" and we thank him very much for that. Once the hole for the pool was dud and the shape had been put in place, my family went on our annual camping trip (a tradition we skipped last summer as we didn't want to leave our backyard) and had all of our confidence in Regi. Backyard always checked in with us to make sure we were happy and things were going the way we wanted. Being gone for the week, Regi made sure things stayed on track and if absolutly nessacary, he contacted us. I love the job they did with our rock wall at the back of the pool, it turned out even better than I thought. The shape of our concrete/gardens is wonderful. If I could change one thing it would be that I had done it sooner!Thank you so much for our little bit of paradiseRobert, Crystal, Rachelle, & AlyssaOh Ya-Sorry Daphne, you were wonderful too! More...

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SeaBass in Brampton

4 August 2010

This has been a wonderful experience for Trisha and I. and looking back at everything we are glad that we made the decision that we made. Everything from Aldo and the gang to Regi and his crew was perfect. I’ll be honest, going back 5 weeks and seeing Aldo on that little excavator made us nervous. We never though the dig would end but now we are in this wonderful pool and everything is great. Decorative concrete also did an absolutely stunning job. Took a little longer than I expected but the finish is beautiful. There is not one person that walks by that does not stop and comment.I wish they could see the backyard !! Thank you again More...

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Amanda King in Brampton

4 August 2010

We had Backyard Getaways install our Inground Saltwater pool and do Decorative Concrete work for us. I had interviewed several companies before booking anyone, and from the moment I met John, the search was over! He kept our appointment on time, he offered suggestions, made recommendations, and was very upfront about costs. Then his brother Regi, took over on the job site and had a fantastic crew of guys there everyday. They kept our project on budget and earlier than scheduled - a bet you don't hear that everyday!Our finished product is awesome, from the custom saltwater pool, to the iron safety fence, cabana and almost 1500 square feet of beautiful decorative concrete! These guys care about what they do and who they do work for. I have since recommended Backyard Getaways to everyone I can, and several have now had the pleasure of working with this company. We are moving again soon, and can't wait to have Backyard Getaways create our new beautiful backyard at the new house!Bottom line is, you will not get a more fair and accurate quote, a more professional crew of guys, and a higher quality of customer service - before, during and after the project is done! Don't waste your time with these other companies - just call the best - Backyard Getaways.Amanda & George King More...

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Ronster1970

4 August 2010

We had the group at Backyard Getaways redo our backyard and add a pool ... very pleased with the quality of the work, they did exactly what we wanted. Did take alittle longer then we had thought, but we also had alot of rain which slows things done. Group was very friendly and very responsive. We choose Backyard Getaways after getting a number of quotes from big name pool installers, we choose them as they where the only ones who listened to us and did it the way we wanted. Would highly recommend to anyone.Thanks ... Ron and Maria Giles. More...

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B in Brampton

4 August 2010

Dear John, Regi, Aldo and the whole team:Alstan and I would like to thank everyone at Backyard Getaways for making our dream come true. Our dream was not as simple as we thought. It was obstructed by a very large and menacing slope and drainage gulley. All of the qualified companies we contacted for quotes and advice, took a look, smiled, and retreated just as quickly as they came. It was “we can’t do this”, “you can’t put a pool there”, or “you’ll have to put the pool 4ft from the house and avoid the gulley and slope” or face the wrath of a huge price tag and a long drawn out process with the City. Along came John from Backyard Getaways. We told him what we wanted, and he took a look, paused and then turned to us, smiled and said “We can do this”. From that moment, I knew we were dealing with the right people. From start to finish, John and the team listened to what we wanted, drew up a plan all the while staying within a rather modest budget for the task at hand. From the initial drawings, to final plans and quotes, everything was handled with complete professionalism, and in a timely manner. Every aspect of the construction was completed with care and quality workmanship. The crews would even stay a half hour every night to ensure our driveway and street, were completely clear of any dirt, stone or other debris. We couldn’t believe that the guys, who had just worked 10 or more hours in the blazing heat, would take the time to smile, say hello, and still clean up!!! One of the crew even took the time to thank our daughter for a picture she drew him, taped it up in his dump truck and drove around with it the entire time so she could see it everyday! Who does that nowadays? Once the pool and landscape was complete, we received precise instructions of running the pool, and what type of things we would need to maintain our salt water bliss. Anytime we have a question, they are just a phone call away, and always willing to help.We recommend Backyard Getaways to anyone looking to fulfill their dreams. No matter how big or small, they will find a way to make it possible. This company delivers, and we wouldn’t change one moment of our experience.Thank you to everyone at Backyard Getaways, your hard work is what made our dreams possible. More...

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Laurie in Etobicoke

4 August 2010

Backyard Getaways installed a pool for us. They were able to accommodate our schedule which was driven by the progress of the house we were building at the same time. They worked well with our contractor. We were very impressed with the precision of the excavation. The entire experience was positive. We have already recommended them to a number of people and will continue to do so. We continue to use them for supplies and water analysis. It is rare to find such a dedicated group. More...

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T in Brampton

4 August 2010

From beginning to end the crew at BYG was fantastic. John spent as much time as was required to get the details just right. He made the suggestion to do stairs around the spa and sink it for more privacy. We never would have thought of that and it looks amazing. Regi took over from John once the project got underway and Aldo was on site every day to make sure things were being done according to his standards. Regi was nothing but professional in handling my million and one questions and emails. Daphne took her time and explained the importance of keeping your pool balanced and made it simple enough for a newbie to understand.Came in right around budget (we made some modifications/upgrades after signing).I actually think Backyard Getaways exceeded my expectations in most areas of this pool build and will be recommending them to my friends who are getting ready to take the "plunge." More...

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Julie

4 August 2010

We hired Backyard Getaways to install flagstone on our upper terrace, covered rear porch, front and side entrances and we are thrilled with how it all turned out. From the start, John and Regi were extremely helpful and gave us great advice. We compared other companies and decided to go with Backyard Getaways because we found them to be very professional and offered competitive pricing. They were fair and honest and the work was done on time and on budget. The installation and workmanship was excellent and we were very pleased overall. Thank you Backyard Getaways for your care in making our plans a reality! More...

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Jeff in North York

4 August 2010

Backyard Getaways installed out pool with an opening in the spring of 2006. The construction was efficient and the employess always courteous. Here we are in 2010 and in the fall of last year, I contacted John inquiring about what could be done with a crack that had appeared in the top edge of the pool steps. Being too late in the season to do anything with it, he promised to help me out this season and help me out he did. He contacted the pool manufacturer who in turn dispatched a company specializing in this type of repair. The repair was made at no cost to me and the steps again look like new. Not easy to find a contractor in any line of work who will readily back up thir work 4 years down the road!!
Excellent work John and BYG.
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