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Sun Peaks Grand Hotel

Chase

(6)
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Reviews (6)

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4.5/5

6 customer reviews

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1 March 2022

5th time been here obviously 2 years ago last time pre Covid Not sure what’s happened ! I know there is still an impact with Covid doesn’t mean room cleaning standards - in fact more important! Arrived last Wednesday after a 25 hr journey so very tired , noticed the next morning the headboard and side lamps thick with dust - I wrote my name in it it was so bad. Reported it very nicely -accepting stuff happens , Friday nada , Saturday went to reception again , was offered cleaning late afternoon- not happening as need to shower etc after skiing Booked room service for Sunday after 9 am, back at 2.45 no cleaning done 😤. NOT acceptable Finally monday room dusted Super UNHAPPY with this The reception staff kept apologising totally unacceptable cleaning should be better than ever Wi More...

Reviewed on Facebook

8 February 2022

wonderful and perfect location, the staff unbelievable friendly and helpful. especially Imanat Randhawa front office manger and Manuel from the Canary Islands excellent person so friendly. highly recommend your stay. 👍👏

Reviewed on Facebook

17 January 2022

just went to book a room and the price has jumped $100 plus since last year, checked many dates including mid week and they are asking over 300 per night I have stayed here for many years past and it has always been close to 200 per night.

Reviewed on Facebook

3 October 2021

décoration et chambre spacieuse

Reviewed on Facebook

13 June 2021

Food and service was great. Very disappointed in the rest rooms not at all accessible for someone with any mobility challenges. Had to go to another venue in the square with one of our party. For that reason will not be coming back. Why is it that every province requires handicap accessible rest rooms except BC? More...

Reviewed on Facebook

25 March 2021

Sun Peaks is an absolutely incredible resort and the Grand Hotel is right at the centre of it all. As wedding photographers, we value the clean, spacious rooms with an abundance of natural light, the dreamy ceremony locations, countless stunning photo backdrops and the large indoor reception space that leaves room for your own creativity if you choose. The management and staff are extremely attentive, friendly and eager to help wherever they can; their goal is to make couple's dreams come true, which is very clear! It is always such a pleasure to visit Sun Peaks, not only for business but also as a place to relax, explore and enjoy! More...

Reviewed on Facebook