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Pest Detective

North Vancouver

(133)
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Reviews (133)

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5/5

133 customer reviews

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9 October 2019

We had an enclosed wasp nest in our front porch roof which we tried unsuccessfully to eradicate using drilled holes and 4 commercial products. ($40) The wife insisted on keeping me alive and hired North Shore Pest Detectives to do the job. RAIMUND arrived the next day and went to work, wearing a bee outfit and ladders etc. Initial treatment lessened the activity, but they still persisted. We called after 3 days and arranged for another visit, under the guarantee. This time he brought a poison fogging machine and no more wasps! $140 well spent-problem solved. I was impressed by Raimund's professional approach and encouraging attitude. I would highly recommend him and the company for safely dealing with pest problems. ***** * ****** * ********** ***** ********** *** ** **** More...

Reviewed on Better Business Bureau

25 September 2019

Very Professional and very affordable always do a stellar Job best in town

Reviewed on Facebook

18 September 2019

Such an honest company. Adrian came out today and told me the reality of having post powder beetles emerge from my wood. They emerge. They leave. End of story. They did not try to sell me a "close the barn door after the horse escapes" remedy for hundreds of dollars. If anyone is looking for a company you can trust, I recommend Pest Dectective. More...

Reviewed on Facebook

18 August 2019

I would definitely recommend this

Reviewed on Facebook

28 April 2019

Daryl & Lucas rescued me and my son. We had a horrible smell of dead thing in our home and couldn't use our furnace. They located a dead rat in the wall in my garage, removed it and the spoiled insulation. Cleaned all of the droppings, and bleached the area. They were both very professional and did a fabulous job. I was surprised at how low the cost was! Daryl & Lucas, you are our heroes!!!!! More...

Reviewed on Home Stars

28 October 2018

Pest Detective is always thorough and the technician was very good with explaining to my teenage sons what work was being completed

Reviewed on Home Stars

28 October 2018

The professionalism of the technician sent in was amazing! He did such a thorough job, and took the time to explain to me what he was going to do and why. I have brought Pest Detective in again for ant control as well and their thoroughness and cleanliness is outstanding. (plus i haven't seen any ants since!) I will definitely be using them in the future and will recommend them. More...

Reviewed on Home Stars

28 October 2018

I have tried several pest control companies. Both well known ones and obscure ones and in each case I found them expensive and non effectual.
I was desperate (arachnophobia is no joke) and thought to try Pest Dectective as friends on Bowen Island swear by them. Thank God there is a branch in Surrey and Langley. Ken S. came out and after talking to my husband and I, he understood the severity of my phobia and went above and beyond in spraying and bombing my house. He then got rid of the terrible ant problem outside. He also helped our neighbours with their wasp in the attic problem. He also set up my house exterior spray program and looked after our mouse and rodent on-going control. When we moved to Langley I begged Ken to come and set up the same program in our new house. I am so happy and peaceful in our house thanks to him and Pest Dectective. Ken - you ROCK!!
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Reviewed on Home Stars

28 October 2018

We have used this company several years for ant spraying and have been satisfied with their service. However, this year the technician made unprofessional comments about having to come again to do a touch up spray. The technician's attitude only changed when we showed her where the ants were that she had missed spraying the first time around. Up until then, she was implying that we only called them back for a touch up when it wasn't necessary. Although this exchange was unpleasant, I will still recommend this company but not the technician that we had. More...

Reviewed on Home Stars

28 October 2018

Hired them for a wasp nest removal and everything went well. Diego was efficient and helpful over the phone. Andrew showed up to do the actual extermination and did so competently while demonstrating a pleasant and professional manner. Having chatted to Andrew as he was finishing up, my father later told me that he much preferred him to whomever it was we've called in the past, so this company is now our first choice. More...

Reviewed on Home Stars

28 October 2018

Thanks Jason and the Team at Pest Detective for a Great Job. Detected the 2 Entry POints and successfully trapped the squirrels in a professional and humane manner over a period of 1 week. No Returns. All Clear. Everyone was really helpful.
Thanks, Tony..
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Reviewed on Home Stars

31 August 2018

Oh my! Chris and Emil came to our rescue today! We were traveling up HWY 97 in our 37 ft motorhome almost entering Canada and a bat started flying all over the cab of our coach! I immediately googled for help. PD came up and Chris came to our rescue! We had the bat trapped in our back bathroom so we could travel to Emil in Westbank. Within minutes Emil had the bat captured live! Whew! Thank you Chris and Emil. You are the best! More...

Reviewed on Facebook

30 August 2018

Chris and Emil came to our rescue today! We had a bat in our motorhome. I did a Google search for someone to help us. Chris at pest detective came up on the search and when I called him he came to our rescue. He arranged for us to travel about 2 hours (the bat was locked in our rear bathroom) and meet up with the Emil in a WalmartParking lot. Within minutes Emil  had the bat captured alive.  thank you Chris and Emil you are the best. More...

Reviewed on Yelp

1 February 2018

Thank you Pest Detective for putting up the bird spikes to deter the woodpecker that was pecking on the metal cap of my VERY high chimney. Your service was professional and friendly! More...

Reviewed on Facebook

24 January 2018

I was very impressed with the Pest Detective as a company, the technician was very friendly and professional. We were staying up at our friends trailer at Nkmip campground when we realized there was a rodent problem as well as spiders, he called and they came to solve both problems quickly. I would highly recommend this company to anyone having pest control issues. More...

Reviewed on Yelp

22 December 2017

Our commuter here at skway longhouse in Chilliwack are very pleased with services received by James from your company. We are grateful to see visually that our problem being resolved. Thank you James at pest detective! Hope you have a very merry Xmas. From Chrystal H***** and Skway longhouse committee. We rate a number 5 More...

Reviewed on Better Business Bureau

28 October 2017

My experience with Pests Decetive was top notch. Right from the get go the work was second to none. The pest detective employee was quick to solve my problem. Within a matter of minutes he had already located the problem area and began to clear it. It's been two years since the work was done and I'm happy to say our wasp problem is gone!I would recommend them to anyone! More...

Reviewed on Home Stars

28 October 2017

Since the Pest Detective started taking care our property our house is very livable. Before that time our deck, kitchen and hallways looked like an insect lab experiment gone wrong. They were everywhere.

Reviewed on Home Stars

28 October 2017

I was delightfully surprised by the excellent service we received by Pest Detective. Our fellow was very knowledgeable, effective, on time and friendly. Completely satisfied, there was no need to call him back for follow up.
I would highly recommend Pest Detective for your pest control needs.
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Reviewed on Home Stars

8 September 2017

This company is outstanding in customer service. Put in request for a hornet/wasp problem and they were here next day. Price very reasonable. Although Howard could not stir up the hornets at this time he applied treatment. He assured me if I continue to have problems to give them a call. More...

Reviewed on Better Business Bureau

14 June 2017

We have used Pest Detective for many years now and have always found them to be friendly, knowledgeable and accommodating. Breakaway Bays Management

Reviewed on Facebook

22 May 2017

Technicians always polite, they arrive on time and their treatments are effective.

Reviewed on Facebook

2 May 2017

We have used pest detective for a year or so now!! Wow what a huge difference!!! Laurel our pest lady rocks!! She's very eager at keeping our critters at bay and under control! ! She hunts out the sources and squashes their habitats!! Very professional. Greatly recommend!! More...

Reviewed on Facebook

19 April 2017

We have used Pest Detective for more than five years now, to keep rats and mice under control at both our residence and some rental properties we own. They do a good jobs and are always polite and helpful. Last year they removed a family of skunks from one property, and the skunks did not return. We have also had their help with carpenter ants in the past. This spring we have been invaded by small black ants: a pest detective operative has treated the house and I'm confident we won't be troubled further More...

Reviewed on Facebook

15 March 2017

They answered the phone on a Sunday and came out with 2 days. The actual service was quick and professional.

Reviewed on Facebook

23 November 2016

I had an issue with mice in my garbage outside – this company has been absolutely stellar! Their employee John, was professional, very informative, and as beautiful a man as I have ever seen. I'm thankful that I don't have mice inside, but I am almost sad that I don't have a continuing issue because he won't be able to come back anymore! Thank you so much pest detective! More...

Reviewed on Facebook

28 October 2016

Qualified respectful technicians. Very mindful of my children and pets when suggesting options and respectful of my home.

Reviewed on Home Stars

28 October 2016

Pest Detective responded promptly when we called. They provided timely service. They were very courteous and knowledgeable.

Reviewed on Home Stars

28 October 2016

perfect and so carefully about the residence. the price really good for big house around 7,000sq for bugs includes spiders.

Reviewed on Home Stars

28 October 2016

Pest detective has been very thorough in their visits to us, both for the monthly checkups that we have and for special jobs (like plugging up holes in the walls where vermin have chewed through). All of the staff that we have met have been very professional and friendly. We have been very happy with their service over the years! More...

Reviewed on Home Stars

28 October 2016

Rob was very professional and removed the wasps nest quickly and efficently. He knows what he's dealing with! And he arrived early too.

Reviewed on Home Stars

28 October 2016

WELL AS WE ALL NO WE DONT LIKE MICE , MY SERVICE MAN WAS VERY VERY HELP FULL ,HE WAS ON TOP OF MY PROBLEM NOW WE JUST HAVE TO CATCH THAT LITTLE MOUSE . THANK -YOU SO MUCH

Reviewed on Home Stars

28 October 2016

This isn't the first time we have used Pest Detective to help us with our problems. They are knowledgeable, courteous, and prompt.
We have/had an infestation of carpenter ants, Doug and his team came out and diligently went to the task of eliminating them from the cracks and crevices of our house. We also had a couple of other services performed concurrently to prevent creatures from building nests in our roof.
On the initial consult Doug also pointed out other problem areas that we ourselves could fix to help keep our home critter free.
All and all a great experience and exceptional service!
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Reviewed on Home Stars

28 October 2016

We had a significant ant infestation around our house in 2011. North Shore Pest Detective did the initial treatment and came back on warranty a few months later to finish the job. We have been pretty much ant-free since and it seems like a no brainer to keep a yearly maintenance visit. Very pleased with the work. Easy to schedule and work with. More...

Reviewed on Home Stars

28 October 2016

The guy was very polite and professional. Told what I needed and left him to it. This is the second or third year we have used this company and have been very happy.

Reviewed on Home Stars

28 October 2016

We were very impressed by this company. Our service man arrived early, ready to go and was incredibly knowledgable. He was very clear on the treatment plan and how to discourage the pest from returning. Without a doubt we would use them again (though hopefully we don't have to) More...

Reviewed on Home Stars

28 October 2016

Sprayed for spyders at our summer place in Osoyoos. Pest detective provided professional and print service.

Reviewed on Home Stars

28 October 2016

Wasps in the siding of house. Came back 3 times until all wasps are gone. Am satisfied w the job. Lovely polite technicians.

Reviewed on Home Stars

28 October 2016

Renovated cabin had problem with Deer mice in Attic and crawl space. Doug (technician) was knowledgable and clarley explained whta type of rodent was there and plan to rid them. Bait plan was put in place and stopped activity in attic. working on crawl space now with follow-up visit. More...

Reviewed on Home Stars

28 October 2016

We have used the service for several years for racoons (3 homes), flickers (1 home), carpenter ants (1 home with 3 years warranty protection) and rats (ongoing). The service has been prompt, professional, courteous, expert and successful. We wouldn't hesitate to strongly recommend Pest Detective for the services they provide. More...

Reviewed on Home Stars

28 October 2016

Job involved setting trap with bait, spray along baseboards and also spray along bottom edge of exterior walls plus close opening for rodents to enter storage room with mesh wire and foam spray

Reviewed on Home Stars

28 October 2016

Took care of the problem quickly and were able to give us suggestions on what to do in the future. Honest, reliable. Gave several options on an approach to take.

Reviewed on Home Stars

28 October 2016

The employee laid traps in the most likely areas of pest traffic. The employee was friendly, professional, and seemingly knowledgeable. However, it is too early to properly comment on the company's work because we don't know how successful they will be. More...

Reviewed on Home Stars

28 October 2016

I was very impressed with Jonah. He was very thorough. He explained the job and details. He had a very fine manner about him. A very nice young man.

Reviewed on Home Stars

28 October 2016

We had a horrible rat problem last year just before Christmas and Howard saved us! We called and booked for him to come again when the weather got cold and we had light activity. He really knows his stuff and has been a godsend. We will be regulars from now on thanks to Howard! More...

Reviewed on Home Stars

28 October 2016

These guys are very professional and courteous. They do a thorough job and are a pleasure to have on site. They are kind, friendly people and clearly care about what they do. It's great to have such awesome customer service on the North Shore.
Our technicians; Doug and Scott were especially great to deal with.
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Reviewed on Home Stars

28 October 2016

We have had great service from Doug at Pest Detective since switching over from another company. Doug is courteous, knowledgeable, and a pleasure to work with. The treatment Doug has used has been very effective. I would definitely recommend Pest Detective to others. More...

Reviewed on Home Stars

28 October 2016

My husband left our garage door open one night in the cold weather and a rat decided to wander into our home and take up residence in the wall. I am deathly afraid of rodents, to the point that I nearly had to move to a hotel. I called several Pest Removal businesses and they all told me they were booked into the following week. I was beside myself and contacted North Shore Pest Detectives. They could hear the shear terror in my voice and went out of their way to get me someone in a timely fashion. Jonah came to our home two days later. He was a delightful young man who was so reassuring and knowledgeable about our rat problem. He spent time answering my endless questions and really made me feel like the problem would be sorted out quickly. He was professional and took pride in his job. Thankfully the rat was removed and I can now enjoy my home again. Big THANKS to Jonah!!! More...

Reviewed on Home Stars

28 October 2016

We have used the Pest Dectectives on several occasions over the years and have referred family and friends as well. Recently they came to our home to treat for silver fish (have done squirrels and wasps in the past) and also did a follow up visit. Their service was prompt, professional and above expectations. More...

Reviewed on Home Stars

28 October 2016

Pest detective came and sprayed for silverfish in my house. The technician was courteous and efficient in all his work. He answered all my questions and was very professional. I would definitely recommend them ! More...

Reviewed on Home Stars