201-648 Herald Street, Victoria, BC
JONESco Real Estate Inc is an independent family-owned company founded by Helen Jones in 1987. She was joined in 2006 by her son and business partner Roger Jones. Over the years, more real estate associates have joined the firm, and the area served has expanded from Greater Victoria (including Sooke and Sidney) to other parts of Vancouver Island.
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What do you love most about your job?
The best part of our work is the strong relationships that we have created with our clients, service providers and tenants!
What inspired you to start your own business?
We know what we are doing. We wanted to build something that was our own, on a foundation of great relationships and a high level of customer service.
Why should our clients choose you?
Managing rental real estate takes time. We thoroughly inspect all of our units 3 times a year, our managing partners are always available, and our division is set up to deal with time-intensive incidents properly. Insuring that we are are always available for whatever comes up, as well as working proactively to minimize potential issues, are some of our greatest strengths.
In addition, we are priced very competitively. We bring over 20 years of experience, and we take the time to develop strong, mutually beneficial relationships with our tenants. We believe that no one can beat our level of service, expertise and price!
Can you provide your services online or remotely? If so, please add details.
Much of our work, like sending out statements and communicating with clients, trades and tenants, is done online. However, a large part of our job includes visiting your property, rolling up our sleeves and getting the job done right.
Marketing your unit on our website and through other media sources
Showing the property to prospective tenants
Screening tenants and managing the tenancy agreements
Conducting both move-in and move-out inspections and ensuring that the costs of any damage beyond normal wear-and-tear are recovered from the tenant’s security deposit
Collecting rents and arrears
Monitoring rental rates and implementing increases when tenant turnover occurs and on the anniversary of residency, when justified by rental market conditions
Dealing with tenant disputes, including arbitration if necessary
Overseeing daily operations
Obtaining quotes and supervising workmanship on necessary repairs
Inspecting your property at least three times per year
Preparing and sending a monthly statement to you by the 15th of the following month
Forwarding the net revenues for the property by the 25th of each month