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Hotel X Toronto

Liberty Village

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4.5/5

27 customer reviews

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25 November 2019

My husband and I stayed here for a friends wedding.  Hotel was very nice and modern. The pool area is very tiny in the winter (as majority of it is outdoors). I tried the steam room in the fitness facility but it was extremely loud so it was not relaxing and I left after a few minutes. The room itself was very nice. Bed and pillows were very comfortable. For the price I would probably stay somewhere that was closer to the downtown core. The hotel is not near anything worth sightseeing/visiting other than if you are going to the exhibition or a concert at Budweiser stage. Also breakfast is not included and neither is parking. But we were there for a wedding so it was very convenient. More...

Reviewed on Yelp

16 November 2019

Hotel X is arguably the best hotel we've ever stayed at. I mean...the urban resort concept is phenomenal and the customer service at Hotel X was even better! We loved it and our kids were very content with just spending our vacay days taking in the wonderful amenities in the hotel instead of exploring the amazing city of Toronto for the 1st time. This hotel is huge and a real treat for families with kids. We got the family room package where we had a one bedroom suite that connected to a 2 queen room. The rooms are beautiful and the bathrooms are luxurious and very clean. We had an amazing view of Lake Ontario from the 7th floor. This hotel offers tons of cool amenities, but some of our faves include the gym facilities with ping pong tables, basketball courts, teen room with video games, and tennis courts; we also enjoyed a family movie night in the theater to watch the movie Elf with popcorn and bottled water. I haven't fully described everything that makes this hotel so fantastic, but I am a proud hotel snob and I probably won't consider staying at another hotel when we return to Toronto. Hotel X has our hearts! More...

Reviewed on Yelp

21 October 2019

I loved this hotel.  It was a beautiful hotel.  When I was doing research, I was worried that it was too far away from all the attractions, but it wasn't.  In a way, where it was located made it even easier to get to everything because you are not in the middle of all the areas that are plagued by heavy traffic.  Everyone was helpful and got an A++ in customer service.  They must have an extensive training program because everyone was flawless in how they treated the guests.  Our room was beautiful and had the best view of the lake and skyline.  I never slept so well away from home, and I had to turn on my alarm to get up.The bathroom was like a spa retreat.  I took a shower and then soaked in the bath with bath salts they provide.  The only thing was there was no fan or my son and I couldn't figure out how to turn it on.  When we checked out, we still were going to explore the city.  They held our luggage for us.  When we returned, they took us to the airport.  I will be staying at Hotel X any time I visit Toronto. More...

Reviewed on Yelp

16 September 2019

Lovely hotel with a gorgeous rooftop! When we arrived, our room had a mediocre view and since it was our first visit to Toronto we were not pleased. I called down to the front desk who were helpful in getting us an upgraded room for an additional charge. Our corner suite was beautiful, the view, the decor, and everything was great. The bed was comfortable, there was a nice size bathroom and shower, and plenty of space for just two of us. The amenities in this hotel are very nice, although the pool was very crowded and it took about an hour or two for me to wait for someone to get up and get a spot in the sun. The 10x fitness club is state of the art with tennis courts, racquet ball, and more! My only issue is how much the tennis costs. We played tennis twice and it was a pretty hefty charge considering we never say anyone else use the courts. As a hotel guest, I think it should be complimentary, or noted on their website better. The rooftop bar is great and has incredible views of both the city and water. The only negative thing for me was that this hotel is far from the downtown area of the city. As a first time visitor, most of the things we wanted to do (a visit to the CN tower, aquarium, distillery district, st Lawrence market, etc.) were a 30 minute walk away. They did have an option to reserve a house car with a chauffeur, which was a great amenity that we took advantage of around dinner time each night... just make sure you reserve the car far in advance as it books up! More...

Reviewed on Yelp

10 September 2019

I am in love with this hotel and am so glad my friend and I found it for our stay in Toronto. Bonus points for being right by the CNE which we hadn't heard of, being from the States, but enjoyed regardless! Probably due to the fair, we could not access the self-park garage and had to choose valet but they only made us pay the self-park garage price and we got "in and out" privileges. Upon check in, I was holding a couple of bags (which I had told the bell hops I didn't need to go on the cart, all my own fault) and dropped my umbrella. Before I could even bend over to pick it up, a bell hop appeared to retrieve it for me. Check-in was easy and quick. The view from our room was gorgeous and they even supplied the Saved By the Bell cast photo we had jokingly requested upon making our reservations  The beds and pillows were super comfortable and the window had a black out screen to allow you to sleep in. Everyone we spoke with was courteous and helpful. The lobby is truly stunning. The pool opens early at 6am and we were able to check out the sunrise from a high rise view the morning of our departure when we went for a swim. Upon leaving, our bell hop gave us a tip to check out a Niagara On The Lakes on our way to Niagara Falls and we were not disappointed. Excellent hotel and staff. More...

Reviewed on Yelp

19 August 2019

Upgraded our stay to include the welcome reception with snacks and unlimited drinks, breakfast, late checkout (2pm) and turndown service which was well worth it. Hotel is beautiful and in a convenient location. Complimentary shuttle to union station was an added bonus. The beds were so comfortable with beautiful linens. Can't wait to return! More...

Reviewed on Yelp

18 August 2019

We stayed here for two days for my late birthday trip! Everything about this hotel was amazing from the service to the decor to the rooms, views, and amenities. You would be crazy to not have loved it here! There was only one hiccup and it was when we first checked in, we tried paying with someone else's credit card who wasn't there but it was figured out within 5 minutes when they emailed a form for them to fill out. The concierge- Stephen was so amazing and so helpful. I want to give him 5 stars! I wish we could have stayed longer. Everything was truly amazing. Thank You!!! More...

Reviewed on Yelp

11 July 2019

Concierge and bell hops are on top of every detail! Staff take pride in taking good care of their guests. Have patience at roof top bar. Drinks were worth the wait!

Reviewed on Yelp

8 July 2019

I had a mixed experience here over the weekend, but in the end I cannot ignore what Hotel X is just because of one error (albeit a large one and their feeble attempt to make up for it). Hotel X, owned by the banquet hall and entertainment/catering mega conglomerate company ByPeterAndPauls.com, who basically runs the show in everything special and corporate events in the Toronto and GTA. Owner of some of the most opulent and top shelf establishments around, so it follows that X would be nothing short of amazing seeing as it was being built from the ground up.It's meant for weddings and big corporate business, the little person need not apply, you're a second class citizen and it's made pretty apparent -  except for maybe paying the Falcon Skybar a visit, that's worth a visit. It's costly to stay but not as much as fellow boutiques in the city, has a great (read: the best) views of any hotel in Toronto.Our group made dinner reservations at Falcon 4-5 weeks in advance and upon our arrival day (a day which had motivated 4 of our group to book over night here) we were told that they had lost/had no record of our dinner reso for 9 people, and were basically unwilling to do anything about it since they were now booked with big groups. This isn't out problem but they made it - their consolation offering was to allow us to bypass the line up if we came in for drinks late at night. Despite all this with our group mostly staying here we did meet up before the failed dinner for drinks at Falcon and it really is an exception patio up there with picturesque panoramic views of the skyline and waterfront - truly exceptional. The cocktails were listed as pricey but when we got hte bill the prices were 1/4 of what was posted - awesome. Suffice it to say we were happy before we left for dinner out of the hotel. Post dinner we did return on the basis of the line bypass promise - which we learned was unnecessary, it was busy but we basically walked in, so the apology perk was pointless.I'd like to score them lower but aside from the way they handled the mess up the drinks were well done, the views and facility were tops, and it gave us an excuse to get the guys together. More...

Reviewed on Yelp

5 June 2019

This hotel is the place where you can dream of every possible thing and guess what everything relatable you could get it and they will make it happen. Also not to forget they have one of the best patio/bars with a great view.. when I say great - it's worth more than reading this, I would advise to go and feel it. When they say library collection hotels - they mean it.. you will find books at every nook and not just the look but also you could comfortably sit and read whatever books you would want to. And they got tennis courts and the best and biggest of all the  gyms you could think of. More...

Reviewed on Yelp

28 April 2019

I was swept away for a birthday staycation last week, and I found myself at Hotel X. Funnily, only a few blocks from my house. It was mostly eXcellent. I have a three year old, so I spent a lot of time in their indoor/outdoor roof pool. It has stunning sunset views, and is warm enough to handle the outside portion on a cold April night. This being said, it's not a hot pool, and it will really shine in the summer. The rooms are decent, and I highly recommend paying a bit extra for a corner suite. Either floor to ceiling lake views or floor to ceiling city views, can't go wrong. The in-house snacks were delicious. Not a huge menu, but everything we tasted was delicious. Their desserts were especially beloved by my crew. My issues with the hotel are as follows:+I'm visibly pregnant and I was checking in the same time as a bunch of people in suits who got a lot of help, where as I handled my own luggage. No one offered to help me at all. I presume the staff assumed the business people tip better, they'd be wrong+A bit of a tacky, wannabe influencer crowd taking selfies at every turn. I'm all about pictures of beautiful things (srsly I'm the worst, I take pics of everything), but put away your duck face and actually enjoy the views+If you're not in town for a conference nearby it's a bit of a weird area to explore Toronto on foot, as Torontonians actually do More...

Reviewed on Yelp

5 March 2019

I had a wedding reception at the Perch inside Hotel X in Feb. The event was fabulous! The hotel staff is very courteous and attentive to details. Sara Giles Wedding coordinator was a god send!!! So helpful and easy to work with. The view from the Perch was breathtaking!Also the food was delicious :)My guests had an amazing time. I highly recommend anyone to check out this new fabulous hotel and all the beautiful views it offers.Overall 5 Stars !! More...

Reviewed on Yelp

4 March 2019

My friends had their wedding ceremony on the 28th floor with one of the best views to downtown of Toronto. It's a brand new hotel with very modern atmosphere and friendly stuff!

Reviewed on Yelp

5 January 2019

Hotel X is pure greatness and this will be my hotel of choice whenever I come back to Toronto. I absolutely love this modern style hotel, this place is a true gem. Please go look at the pool pictures, one of the best pools that I've ever come across. I really loved it here and wish I had  another day or two during my visit as Toronto is such an amazing city. Come check it out and explore! More...

Reviewed on Yelp

15 December 2018

Great new hotel. This hotel has only been open 9 months and you can tell. Very clean and modern. Great staff and close to the waterfront. Ask for a high floor. The views are fantastic. More...

Reviewed on Yelp

9 December 2018

We had our Christmas/Holiday Party here at the Hotel X last night and it was outstanding. The hotel ballroom was beautiful and the food excellent. A veal chop perfectly cooked and tender isn't easy when you are serving a group of 170. The rooms are also very nice and spacious with a spectacular view of downtown Toronto. I would highly recommend it for an event or if you are just visiting the city for a vacation. More...

Reviewed on Yelp

7 December 2018

Blown away by this property! I'm honestly surprised it's categorized as a 4 star as I received 5 star service all across the board. From turn down service to housekeeping removing the salt off of the bottom of my suitcase/wheels that I picked up on the tarmac after landing.. extremely impressed and can't wait to return! More...

Reviewed on Yelp

7 December 2018

Quite rooms with fabulous views and a spot-on staff earn a lot of points in a hotel review.  Even for  the money, the hotel over-delivered in ambiance and vibe.  A 5th star for me would have required slightly more comfortable beds and a vaguely larger room, though no doubt these elements are already available at their higher price points.  It's the spot nevertheless of a chic scene, wonderfully devoid of prevention. More...

Reviewed on Yelp

5 November 2018

From Los angeles. Accidentally Came on soft opening with wife. We stayed at 10th floor, corner room. View is nice. Room is decent size with couch. Dined at their lobby restaurant for a quick bite. Room is great, food is great, service is excellent. Definitely recommend this hotel. More...

Reviewed on Yelp

29 October 2018

Incredible service, beautiful views, incredible service, impressive fitness area, incredible service, wonderful rooms, incredible service, good food and yes, the service was incredible!

Reviewed on Yelp

28 October 2018

If you're ever in Toronto and you just need to get away, Hotel X ("hotel ten") is the place to go.Hotel X is located away from the center of the city sporting a modern, fresh scene with a view of the lake and Billie Bishop Airport on one side, and the complete city skyline on the other. The suite is spacious, and the service impeccable. This is really all to make up for one little challenge in being away from the bustling liveliness of the city - it's away from the bustling liveliness of the city. Hotel X makes up for it though - they have a free car service that will pick you up from Union Station and Billie Bishop to check you in. Thereafter, the car service will drop you off ANYWHERE within a 5 kilometer radius; you can Uber back to the hotel at the end of the day. There's something to be said about being driven around to your destination. What better entrance to a party could you get when rollin in on a black BMW X3. Impress the people, tell your friends. Talk with guest services to set up arrangements. The Fitness center is LARGE. Tennis courts, and a full gym are freely accessible for guests. I walked in, and I was immediately disappointed in my own gym in New York.The rooftop pool is heated and perfect for people watching, reading a book, even doing a little plane-spotting. Very instagrammable, but most of all, the staff are incredibly friendly, and the atmosphere is relaxing. Hotel X also has a challenge of having 1 restaurant, a lobby bar, and a rooftop bar. Not much selection, but hopefully as the time goes on, a more diverse selection will come about. When checking out, the car service will drop you off at Union Station, where you can catch the Express to YYZ. While not without its challenges, this hotel will be on my list of places to go the next time I'm in Toronto. More...

Reviewed on Yelp

23 September 2018

Very luxurious accommodations, but this hotel is a bit of a distance from most of the major tourist attractions and popular area, so plan on doing a lot of walking or taking a cab or car share rides - If you are staying here for a conference nearby, then this place is perfect. Amazing lake views from the lakeside rooms, but the traffic noise from Lake Shore Blvd made it a bit hard to sleep. The atmosphere is really modern and open with lots of beautiful hard surfaces and plenty of natural light. The staff here is really awesome, because they went far and beyond to make sure our stay was pleasant. Great amenities, including a complimentary car service that will drop you off in town within a certain radius of the hotel and they can also pick you up from Billy Bishop Airport (need to reserve in advance). We would definitely stay here again if we had to, but would probably consider staying somewhere else first. The only reasons stopping me from giving them a 5-star review is: 1 - The noise levels in the bars due to all of the hard surfaces and openness; 2 - The fact that we could not get a place to sit inside any of the upstairs bars without making a reservation, and; 3 - The traffic noise from the Boulevard coming into our room. More...

Reviewed on Yelp

16 September 2018

We were in the area, so last minute we decided to check out Hotel X because it's one of our options for a wedding venue. Sonam went above and beyond what was expected of him. There was no one available to show us the event rooms, but instead of telling us to come another day, he ended up giving us a tour himself. From helping us with parking to our tour he was very friendly and knowledgeable. To Sonam, if you ever read this, thank you for your help and hope to see you again.To Sonam's manager, give that man a promotion! More...

Reviewed on Yelp

10 September 2018

Lovely hotel but absolutely empty. They have a great bar upstairs with a south view that again is not advertised anywhere. I wish they advertised more because it's like a ghost town there. Nice place otherwise More...

Reviewed on Yelp

15 August 2018

Went here for a company event. The lower restaurant was dead but the food was really good but overpriced for the location in my opinion. The rooftop bar is what makes the place though. Worth going for a cocktail. More...

Reviewed on Yelp

30 July 2018

What an awesome stay! The view of city and bay was beautiful. Staff is 100% dedicated to guests.  Bar on the roof with great tasting menu. Roof top pool is very relaxing with drinks and food. Walking distance to Budweiser stage, soccer stadium and beer festival, and anything going on at the Enercare Center.Courtesy car to take you downtown. Very relaxing stay. More...

Reviewed on Yelp

12 July 2018

Review time kids!Well, here I am trying to think of a way to describe why a place with the hotel moniker deserves a 5 star review. I'll give it my best! Let's start with the facility. Every,and I mean every finish is just about perfect. I have a 25 plus year building trade background, and the level of attention to detail here is astonishing! On to the service. Where do I start? From the valets that make sure you are about to experience something special to the front desk who make it a point to remember your preference to be called by your first name. The staff here unequivocally make your time here special! More...

Reviewed on Yelp