DMC Brokerage
(3)
(3)
I am a seasoned Payment Solutions Specialist with a focus on helping businesses reduce in-store and online transaction fees. With years of experience in the industry, I've developed a sharp eye for identifying inefficiencies in payment processing systems and crafting solutions that enable businesses to save money and increase their profits.
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3 customer reviews
Candace Rogers
Debra took the care and spent the time to address any and all of my requirements. She reviewed any concerns I had with my previous carrier and carried me through the transition seamlessly while saving me money! She’s always there to answer any questions or support me when any issue arises. Swiftly and efficiently. If she doesn’t have the answer immediately- she is certain to find it! 100% recommended getting even just a second opinion/view from Debra on your current operations. More...
Reply from DMC Brokerage
Thanks Candace! I am always here when you need me!
Brereton
I had the pleasure of working with Debra recently, and I can confidently say that she is a top-notch payment solutions specialist. Her expertise in the field is evident from the very first conversation, and she's always willing to go the extra mile to ensure her clients are satisfied. More...
Reply from DMC Brokerage
Thank you Brereton!
Delia popowich
I've been a customer with Debra cowenberge for just over 20yrs.she is always there to set me or handle all my point of sale needs. quickly gets back to me when I message her she's very professional friendly and I trust her totally. More...
Reply from DMC Brokerage
It's been my pleasure Delia!
What do you love most about your job?
I love being able to save business owners money on their transactions but more than that I love giving them white glove customer service / support and the tools they need to take their business to the next level. Canadian businesses are the backbone of our economy and business owners are very hard working people. If I can make things easier for them with technology and integrations that save them time and increase their profits, then it's a good day!
What inspired you to start your own business?
Entrepreneurial energy feeds my soul and I love supporting business owners in their goals. It is very gratifying.
Why should our clients choose you?
I have a Bachelor Degree in Applied Information Systems Technology and my IT brain knows what questions to ask to ensure the solution I provide is the best one for the way they do business. It is more than just rates, I know my rates are competitive, the solution and the support is paramount as well. I am very transparent in my communications with clients.
Can you provide your services online or remotely? If so, please add details.
Everything is digital now and can be done on a computer. From Zoom meetings, to eSignature applications, to email communications, everything can be done remotely. I am always available to serve my clients and customer support / tech support is also 24/7.
What changes have you made to keep your customers safe from Covid-19?
The nature of being remote keeps clients safe from Covid-19, proper PPE is also used for in person.
Point of Sale system
SmartER bundle for $127 a month that includes:
Hardware: Newland N910 WIFI terminal
Talech premium POS software:
Inventory Management
- Fixed and variable products with modifiers and exclusions
- Fixed and variable prices products
- Products w/variations
- Inventory tracking
- Bundles
- Sell items by weight *
- Supplier Tracking
- Barcode Label Printing *
- Inventory Alerts
- Purchase Orders
- Inventory log
- Stock Take
Employee Management
- Multi-Level User Access
- Clock-in and timesheets
- Multiple roles per employee
- Labour cost reporting
Orders & Payments
- Basic order management
- Basic Discounts
- Cash Drawer Management
- Automatic discounts
- Exchanges
- Store Credit
- BOGO discounts
Customer Management
- Track customer history
- Add customers to orders
- House accounts
Reports
- Basic
- Automated reports
- Insights
- Dashboard
- PMIX
- Timesheet & labour cost
- Services Summary
Additional Features
- Number of devices (unlimited)
- Number of products (unlimited)
- Multi-Store Support
- Gift cards (Physical and Digital cards)
- Loyalty
- Customer facing display *
- Online Ordering ( manages inventory in one area)
- External integrations
Support & Training
- 24/7 phone & email support
- Getting Started package (remote installation & training)
- Menu upload assistance
- The digital gift card program has email marketing capabilities making it very easy to push promotions to all of your clients.
- We can import all existing gift cards using a liability report from your current gift card program if you have one.
- An online Billing and Invoicing account is included.
- The Talech system can also be accessed on an iPad to update all your inventory.
Everything integrates together for less than you would pay monthly if sourcing separately, all the technology talks to each other and you only have 1 customer support line to call! We will help upload your products, set everything up for you as well as instruct you how to manage your inventory.
* There is also an ELO Station available that gives you a merchant facing screen and a customer facing one with an integrated pin pad for a small additional monthly charge.
QuickBooks Integration
I offer an integration called BillerGenie that syncs seamlessly with QuickBooks (Online or Desktop) so that as a QuickBooks user you simply have to save your invoices instead of send them and BillerGenie automatically takes over. Our gateway is attached to BillerGenie and all credit card payments go through the gateway saving you up to 30% off your fees compared to QuickBooks rates.
The basic BillerGenie plugin plan includes all the features you may need and more:
1. Integration to all versions of QB
2. Level 2 and 3 optimization
3. Tech fees (to accommodate and properly reconcile credit card surcharging)
4. Branded invoice creation (create a cover page for invoice and include instructions for eTransfer if you want)
5. Sending invoices via email
6. Payment collection on your Merchant Account
7. Reconciliation into QuickBooks
8. Autopay (recurring billing)
9. Bulk Pay
10. Stored cards
There is a more premium version of the BillerGenie system for those business owners that want to use it for all of their accounts receivable needs. You will have those features complimentary for the first 30 days to try them. It includes things such as dunning (reminders), customer portal, paper mail, late fee manager, automatic batch reconciliation, and payment scheduling.
Here is a brief video demo of BillerGenie:
https://us02web.zoom.us/rec/share/d_DOKkq02Ubj0kQMRvMAA2zjE4V6ad0-ZvK734StjTWWzZzukr8nmk15RN-SqpQp.PzoI-Q1XH8GitzsT
Jobber Integration
For those contractors who use Jobber to do estimates and have the estimates turn in to invoices that your customers click to pay, I can save you up to 30% off your processing fees. PLUS, the fees are only taken at the end of the month on your merchant statement, not off of every transaction as in Jobber, so reconciliation is so much easier! Your bookkeeper will love it!
Converge Billing & Invoicing
Converge Billing & Invoicing a great option for businesses who need a way to send an invoice for payment. It can also be used for sending quotes to your clients for their approval. Simply create the quote or invoice, send to your customer via email and from there they can access the quote or pay the invoice immediately. With Converge, you can send an unlimited number of quotes or invoices each month. The Converge Billing and Invoicing feature is a hosted solution, meaning there is no coding or integration required to get started. Everything you need to create, send or track a quote or invoice is built directly into Converge.
Other features:
- recurring payment options
- securely store payment information by adding tokenization to your Converge account to securely store card information on file.
- improves cash flow
- hosted solution, no coding or integration
