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ADVANCE Appliance Ltd

Edmonton, AB

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About

Established with a commitment to excellence, ADVANCE Appliance Ltd. is a leading provider of comprehensive appliance solutions. Specializing in appliance repairs, installations, and regular maintenance, we cater to a diverse customer base with varied needs.

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1 hire on Bark
3 hour response time

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Reviews (3)

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5/5

3 customer reviews

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25 March 2024

Excellent, friendly and highly skilled crew members, making my overall experience exceptional!

22 January 2024

I recently had the pleasure of engaging ADVANCE Appliance Ltd. for a fridge repair, and I am beyond impressed with their service.


From the initial contact to the final touch-up, everything was handled with utmost professionalism. The customer service team was responsive and quickly arranged a convenient appointment time. They were courteous and showed genuine interest in understanding my problem.


The technician arrived right on schedule, which I greatly appreciated. They were well-equipped and clearly very knowledgeable. What stood out to me was their ability to explain the issue in layman's terms, making sure I understood what went wrong with my fridge and how they planned to fix it.


The actual repair was done efficiently and effectively. Within no time, my fridge was back to its optimal functioning, saving me the cost and hassle of a replacement. The technician also gave me some valuable tips on maintaining the efficiency of the fridge, which I found extremely helpful.


After the job was completed, the workspace was left clean and tidy, a testament to their attention to detail and respect for my property.


Post-service, I received a follow-up call from the company to ensure everything was in order and that I was satisfied with the service. This level of care and dedication to customer satisfaction is rare to find these days.


In terms of cost, I found their rates to be very reasonable, especially considering the high-quality service provided.


To sum up my experience, ADVANCE Appliance Ltd. delivered an excellent fridge repair service that exceeded my expectations. Their expertise, professionalism, and commitment to customer satisfaction are commendable. I would highly recommend them to anyone in need of appliance repairs.
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22 January 2024

I am delighted to share my recent experience with ADVANCE Appliance Ltd., which was nothing short of excellent. Their professional approach, combined with their commitment to customer satisfaction, has truly set a high bar in the appliance service industry.


From the very first interaction, their customer service team left a positive impression. They were friendly, patient, and took the time to understand my appliance issue. Promptly scheduling a service appointment, they demonstrated a clear respect for my time.
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Q&As

The moment that brings me the greatest joy in this business is witnessing the successful repair of an appliance and seeing the happiness it brings to our customers. There's something incredibly fulfilling about restoring a piece of equipment that plays a vital role in someone's daily life. Appliances aren't just machines; for many, they are integral parts of their households and routines, entwined with memories and moments.

When I see a customer's relief and satisfaction as their appliance hums back to life, it reminds me why I started this journey. It's not merely about the technical triumph of fixing a complex piece of machinery. It's about the impact on a person's life, the convenience restored, and the stress alleviated. Whether it's a refrigerator that cools family meals, a washer that cleans clothes for the next day, or an oven that bakes holiday treats, these appliances hold more value than their functional purpose—they are part of the fabric of our customers' lives.

This connection between our work and the daily lives of our clients is what drives my passion. Knowing that we can bring not just relief but genuine happiness by reconnecting people with their essential household tools is incredibly rewarding. It's a reminder that in repairing appliances, we're not just fixing machines—we're supporting families, individuals, and communities in small but meaningful ways.

I embarked on the journey of starting an appliance repair business driven by a deep-rooted passion for fixing and repairing things. This enthusiasm wasn't just about the mechanical or technical challenge; it was also about a broader vision. A vision to contribute positively to our environment - to save Mother Nature - by extending the life of appliances and reducing waste. Each repaired appliance is one less item in the landfill, one more step towards a sustainable future.

Moreover, my commitment extends beyond environmental conservation. It's about serving our clients, ensuring they receive the best and most reliable service possible. In a world where the ease of replacement often overshadows the value of repair, I wanted to offer an alternative. An alternative that not only saves resources but also provides a cost-effective solution for our customers.

This business is a manifestation of these ideals. Every appliance we fix, every service we provide, is a testament to our dedication. It's about making a difference - whether it's bringing a beloved family oven back to life, saving a small business from the cost of buying new equipment, or simply offering peace of mind to our clients knowing their needs are in capable hands.

In essence, this venture is more than just a repair service. It's a mission to make a positive impact on the world, one appliance at a time.

Choosing ADVANCE Appliance Ltd. for your appliance needs comes with a myriad of benefits:


Expertise: Our team is composed of factory-certified professionals who are well-versed in servicing a wide variety of major appliance brands. This ensures that the service you receive is backed by comprehensive knowledge and skill.

Quality Service: We are committed to delivering top-notch services, from diagnosing the issue accurately to executing effective repairs or installations. Our goal is to ensure that your appliances are running smoothly.

Customer-Focused Approach: At ADVANCE Appliance Ltd., we prioritize our customers' satisfaction. We take the time to understand your needs, provide clear communication throughout the process, and offer follow-up services to ensure you're completely satisfied.

Competitive Pricing: We strive to provide our high-quality services at competitive prices. We believe in offering value for money, combining affordable rates with superior service.

Reliability: We understand how vital appliances are in your everyday life. That's why we ensure prompt and efficient services, minimizing any disruption to your routine.

Professionalism: From the moment you contact us to the completion of the service, you can expect professionalism at every step. Our technicians respect your home, leave their workspace clean, and adhere to the highest standards of conduct.

Comprehensive Solutions: Whether it's repair, installation, or regular maintenance, we offer a full range of services to cater to all your appliance needs.


In short, choosing ADVANCE Appliance Ltd. means choosing peace of mind, knowing that your appliances are in the hands of trusted experts.

One of the primary reasons appliance service cannot be provided online is due to the necessity of physically testing the appliance to accurately diagnose the issue. Unlike software or digital services where diagnostics and solutions can often be administered remotely, appliance repair requires a hands-on approach to effectively identify and resolve problems.


Each appliance has its unique set of components, functionalities, and potential issues that can arise from regular use. To accurately determine the cause of a malfunction, a technician needs to interact directly with the appliance, using specific tools and tests that are not possible to conduct via an online platform. These tests may include checking electrical currents, inspecting physical damage, testing mechanical components, and more, all of which are essential steps in the diagnostic process.


Furthermore, physical inspection allows technicians to assess wear and tear, misuse, or any external factors that might not be apparent through a description or over a video call. It ensures that the diagnosis is comprehensive and that all potential contributing factors to the appliance's malfunction are considered.


In summary, the need for physical testing to verify a diagnosis is a fundamental reason why appliance service cannot be effectively provided online. This hands-on approach ensures accuracy, efficiency, and ultimately, customer satisfaction by addressing and resolving the root cause of the issue.

To enhance the safety and well-being of both our customers and technicians during service appointments, we have implemented several important changes in response to health concerns. Recognizing the significance of maintaining a safe environment, we have taken proactive steps to adapt our service protocols accordingly.

One of the key measures we have introduced is ensuring that all our technicians are vaccinated. By doing so, we aim to reduce the risk of transmission and provide peace of mind to our clients, knowing that they are interacting with individuals who have taken steps to protect against health risks.

Additionally, we have adopted a flexible approach regarding the wearing of masks. Our technicians are instructed to wear masks during service visits when requested by our customers. We understand that each client's comfort level and health situation may vary, and we wish to accommodate their preferences to the best of our ability.

Furthermore, in cases where we are informed that a client is immune-compromised, our technicians will take extra precautions. This includes wearing masks and additional protective gear to ensure the utmost safety for the client. We recognize the importance of adapting our practices to cater to the health needs of our customers, especially those who are at a higher risk.

These changes reflect our commitment to prioritizing the health and safety of our community. At our core, we believe in providing not only exceptional appliance service but also in conducting our operations in a manner that respects and protects the well-being of our customers and employees.

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