ICare is an HVAC company comprised of industry veterans with a customer-focused culture that drives us to continuously improve and do the utmost for our customers. We always ask and listen so that we know best about your furnace and AC needs.
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40 customer reviews
Monica Ng
I had the heat pump installed back in Dec, 23. I just got the full rebate cheque today on July 17, 24. I'd like to thank ICARE home comfort for the professional service rendering right from the sale to installation. They didn't use any high pressure sale tactic. Explained to me well regarding the rebate program. The installation is clean, organized, timely, and respectful of my home. More...
Yj H.
AC wasn't working at all, found a private guy trying to repair it over 2 weeks, we found Icare on yelp, call their office and Jason came over to do a complete inspection. He give us the option to repair or replace, we decided to replace, since AC is over 20 years old, We chose to replace new AC Lennox series 2 Ton, The installation team was also on time and installation are very professionally done the same day, We've also get a great deal installing water softener for our home. More...
Reviewed on Yelp
Gu L.
iCare came to our house and installed a new air conditioner unit. They did an amazing job. It took approximately like 3 hours. Once the job is finished, the technician took some time to teach us how to use the new thermostat. I highly recommend it to everyone. More...
Reviewed on Yelp
Andrew K.
Last night, my air conditioner suddenly broke down, which really caught me off guard. Fortunately, I called icare, and their response time was truly impressive. Early this morning, the icare technician arrived at my home on time and began the installation work.Throughout the entire process, the icare technician demonstrated a high level of professionalism and efficiency. Not only were they quick, but they also meticulously checked every component of the air conditioner to ensure nothing was overlooked. During the installation, the technician patiently answered my questions about using and maintaining the air conditioner, showing great professionalism and patience.It's worth mentioning that the service attitude of icare was excellent. The technicians were very careful to keep the work area clean and thoroughly cleaned up after the job was done. This kind of attentive service attitude left me very satisfied.Overall, icare's quick response time, high level of professionalism, and excellent service attitude have earned my trust and appreciation. If I have any air conditioning issues in the future, icare will definitely be my first choice, and I will recommend them to my friends. Thank you, icare, for providing such a high-quality service experience! More...
Reviewed on Yelp
Richard B.
I was recommended by a friend to seek services from ICare Home Comfort. Before contacting them, I checked out their customer reviews on Google and HomeStars and was impressed with the positive feedback. I then called the company and spoke with a sales representative named Tom. He was extremely patient and provided me with a lot of valuable information about heating and cooling systems. Based on his advice, I decided to have a Lennox furnace and a Bladex air conditioner installed by them. After the installation, the performance of both the furnace and air conditioner has been excellent. I am very satisfied with their service. If any friends need HVAC services, I will definitely recommend ICare Home Comfort More...
Reviewed on Yelp
Ruoheng C.
Icare rencently installed a AC for me. They offer great service and reasonable price. Highly Recommended
Reviewed on Yelp
Eason
After having attic insulation installed by their team, I am thoroughly impressed with their professionalism and efficiency. The entire process was seamless, from the initial consultation to the final installation. Not only did they complete the job in a timely manner, but the results have been outstanding. I've noticed a significant improvement in both the temperature consistency and energy efficiency of my home. I highly recommend their services to anyone looking to upgrade their insulation." More...
Reviewed on Yelp
南
If anything, I hate the word "duct", because I would get spammed about them almost 3-4 times a day. However, I care home comfort and his team changed my mind. He came in, did the work, explained everything to me, and left. My home feels a lot better than before, especially because it was full of construction debris.I would highly recommend I Care Home Comfort Duct Cleaning !Thanks! More...
Reviewed on Yelp
Aoi S.
I had them install a new AC unit, and it's been running smoothly. Great job,highly recommended!
Reviewed on Yelp
Andy H.
Great company, professional installation. My Ac stopped working, contact icare home comfort, they was kind, explained all the details to me, share their experiences, we purchased and installed Lennox Elite 3. 5Ton air conditioner, the price is reasonable. Installed in same day! Highly recommended. More...
Reviewed on Yelp
Gary C.
They replaced my ac to heat pump and helped me to follow up the government rebate until I received the cheque. Not only before sales are good, their after sales services are good too.
Reviewed on Yelp
Sophia X.
have a great experience with ICare Home Comfort Inc, AC broke down last month, call ICare and Jason showed up in 30 minutes, Since my unit is pretty old, we end up going with a new AC, his team came in to replace it next morning, the install went great and very professional.
Reviewed on Yelp
Joseph A.
Andy was excellent. After purchasing a heat pump and furnace, he helped us resolve the temperature gap issue in our house. Big thanks to his suggestions and professional installation. More...
Reviewed on Yelp
Chen Y.
Icare just installed new AC for me since my old AC was not working,they come to my house very quick like half hour right after the phone call,also the installation went very well,the technicians were patient and nice,now my AC works very well. Very nice!
Reviewed on Yelp
Raymond X.
Good service,fair price and professional. Sales is patient,Technician is professional. One of the best choices
Reviewed on Yelp
Christina
For anyone seeking unparalleled expertise and service in ductwork or HVAC services in general, I highly recommend ICare Home Comfort. Their team's professionalism, attention to detail, and commitment to customer satisfaction make them the ideal choice for any home renovation or improvement project. Trust ICare Home Comfort to deliver exceptional results that exceed your expectations. More...
Leo
2 weeks ago my water tank was leaking from bottom, I’ve call ICare home comfort, Jason come over to check out the situation, base on our family needs, we choose to upgrade to Tankless water heater. Overall is great service and communication throughout the entire process. Happy with the install and we do recommend ICare home comfort for your home upgrade. More...
Jack
They installed Mitsubishi 1 to 1 ductless heat pump for my office, the workmanship is excellent and the ac is running great, I will recommend to my friends and family.
lou bee
If anything, I hate the word "duct", because I would get spammed about them almost 3-4 times a day. However, I care home comfort and his team changed my mind.
He came in, did the work, explained everything to me, and left. My home feels a lot better than before, especially because it was full of construction debris.
I would highly recommend I Care Home Comfort Duct Cleaning !
Thanks!
More...
Garrett
After having attic insulation installed by their team, I am thoroughly impressed with their professionalism and efficiency. The entire process was seamless, from the initial consultation to the final installation. Not only did they complete the job in a timely manner, but the results have been outstanding. I've noticed a significant improvement in both the temperature consistency and energy efficiency of my home. I highly recommend their services to anyone looking to upgrade their insulation." More...
Mike
This is the second house where I had Icare team install a Rinnai boiler. Nice people who seem to like what they are doing. The installer took his time to make sure the in-floor heating is working properly and that I know how to use it. Highly recommended! More...
Jojo
I recently had a fantastic experience with iCare Home Comfort for the installation of a new furnace and air conditioner. Tom was exceptional throughout the entire process. He was knowledgeable, patient, and always available to answer any questions I had, making sure I understood all my options. The installation team was professional and efficient, completing the job on time and with great attention to detail. The new furnace and air conditioner are working perfectly, significantly improving the comfort of my home. I highly recommend iCare Home Comfort for their outstanding service and top-quality products. Thank you, Tom, for your excellent customer service and support! More...
Zhuang Liu
I had Icare installed Gree heatpump for my house last year, it has been always worked quietly and efficiently, and the technicians were nice and patient, very professional, strongly recommend :)
Gordon Jones
I extend my sincere gratitude to Andy and his team for their exceptional service. With Andy's expert advice, I upgraded to a 2-stage heating furnace and a 16 SEER high-efficiency air conditioner. This upgrade has flawlessly resolved the temperature disparity issues in my home. I will undoubtedly recommend their services to my colleagues and friends. More...
Ann Durman
The communication was very professional and the response time was very fast.We tired to calling several HVAC repair companies and ICare seemed to be the only one that cared about our emergency and they handled it very quickly. They recommended a new hot water tank that would be perfect for our home.Definitely would recommend their service! More...
Patel
I recently had an issue with my commercial rooftop unit, and iCare Home Comfort came to the rescue. Jason responded immediately and was at my location in no time. His prompt and professional service was impressive and greatly appreciated. Jason provided excellent customer service and ensured that the problem was diagnosed and resolved quickly. The new rooftop unit installation was smooth and efficient, and it's working perfectly now. I highly recommend iCare Home Comfort for their exceptional service and rapid response. More...
Mohammed Ahmed
My house's furnace started leaking gas, and I received a red tag from Enercare. I contacted iCare Home Comfort, and they managed to resolve the issue within a day. Their efficiency was remarkable. They replaced the furnace and also installed a new humidifier. I am thoroughly impressed and want to commend them for their excellent service. More...
Sheik Singh
ICare home comfort installed my furnace last week. The whole project was followed up very well from planning to installation. I will recommend to my friends and colleagues. More...
Kumar
I recently had a fantastic experience with iCare Home Comfort for the installation of an air handler and Lennox air conditioner. Matthew was extremely professional and knowledgeable, making the entire process smooth and stress-free. He patiently answered all my questions and provided valuable advice on the best products for my home. The installation was handled by Omer, who did an outstanding job. He was punctual, efficient, and meticulous in his work, ensuring everything was set up perfectly. The new system works flawlessly, and I couldn't be happier with the results. I highly recommend iCare Home Comfort for their exceptional service and top-quality products. Thank you, Matthew and Omer, for making this a great experience! More...
Andrew Brown
I recently had an excellent experience with icare home comfort for the installation of a BladeX heat pump, Lennox furnace, and a tankless water heater. Sales Manager Gary was incredibly helpful and knowledgeable, guiding me through the entire process and ensuring I understood all my options. The installation team, led by Jason, was professional and efficient. They completed the work on time and left the site clean and tidy. The products themselves are top-notch and have significantly improved the comfort of my home. I highly recommend icare home comfort for their outstanding service and high-quality products. Thank you, Gary and Jason, for a job well done! More...
Jack Wang
ICare installed my kinghome heat pump last serveral months and the have professional installation team and patient salesperson. The unit is working well so far and just received the rebate recently and high recommend their service More...
Andy Wong
I hired ICARE HOME COMFORT to install an air conditioner at my home last week, . The installation team displayed exceptional professionalism, and the salesperson was extremely patient and thorough. I highly recommend their services.
Hoang Huynh
Air Conditioning Installation
Jason from the company was very helpful and accommodating
Na Li
Many thanks to John for taking the time to fully explain that It was necessary to replace my 22 year old AC. He explained the entire process to me by giving me the best options. These gentlemen were friendly, knowledgeable and experienced in helping me through this time. My new unit was installed the next day by technicians who arrived early that morning who were also friendly, knowledgeable and experienced More...
Reply from Icare Home Comfort Inc
Hi! Thank you very much for your review! Hope we will have the chance to provide service to you in the future.
Jessica w
John got the heat pump install for me cus there is no space for the ductwork system in my store. John and his team did a great job. Highly recommended
Reply from Icare Home Comfort Inc
Hi! We are happy to hear that you are satisfied with our service. Thank you very much for your recommendation!
Logan james
I had a great experience with Icare. From their administration to the service and installation everything was done professionally and my home was left clean. I've had the furnace now for 1 month and it's great. Looking forward to summer with a new ac! More...
Reply from Icare Home Comfort Inc
Thank you! We are happy to know you enjoy our service!
Gengxi Huang
Moved into new home, found out that the water was yellow and smelled. I called iCare Home Comfort to see if they have any solutions, cause last year they had my furnace and AC replaced and had the job done fast and neatly while charging reasonably. John introduced me a carbon filter that removes the yellow and smell, and a water softener that makes the water tastes better. After installation, omg the coffee and tea I brew at home just go on another level. Love it! More...
Reply from Icare Home Comfort Inc
Thank you for your review. We are appreciated that you feel satisfied with our work. Hope you enjoy our appliances! Looking forward to serving you with other home-related work.
Thomas.
Icare home comfort did Very professional work with new furnace. Highly recommend
Reply from Icare Home Comfort Inc
Thank you for your review. We are appreciated for Choosing Icare Home, we hope you will have a nice day.
Ray
This is my second time to use their service, my furnace was old and lots of the problem. they recommend me to replace it and the job done the next days. really very very professional !! I am strongly recommend this company to everyone. More...
Reply from Icare Home Comfort Inc
It's cheerful to hear you have a wonderful experience with us. We will keep going on our best level of home service constantly!
sherry
Awesome job! Great service!Easy to book, very professional , got a condition report, good communication sending alerts before coming, and easy to pay. Highly recommend.
What do you love most about your job?
In a non-interference model, fulfill one-stop installation in the previous stage, free of maintenance and worry in the later stage
What inspired you to start your own business?
Professional customer research, reasonable maintenance and installation decision-making, and meticulous and accurate installations ensure that customers will not need the door-to-door service of the HVAC company in 10 years after the installation of new heaters and air-conditioners.
Accurate diagnosis, scientific installation, honest operation, and one-stop installation in the previous stage can effectively reduce the cost of service in the later stage and thus minimize troubles for both parties. Kindness to others and adaptation to laws of nature enable us to achieve non-interference and a win-win situation.
Why should our clients choose you?
1.Certified Ontario HVAC company
2.Technical Standards & Safety Authority (TSSA)
3.Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) Membership
4. 5-Star Google Reviews, HomeStars 9,9
5.Workplace Safety and Insurance Board (WSIB)
6.Five Million Liability Insurance
Can you provide your services online or remotely? If so, please add details.
Free estimate onsite
Free consultant by phone call or email
What changes have you made to keep your customers safe from Covid-19?
1. Practicing hand hygiene and respiratory etiquette in workplace
2. Cleaning and disinfecting workstations and other surfaces and objects in workplace
3. Wearing a mask or personal protective equipment as required while at work
Furnace, Air Conditioner, Heat Pump, Water tank, Tankless Water Heater, Attic Insulation, Water Softener, RO Drinking System, Boiler, Duct Cleaning, Unit Heater, Air Handler, Fireplace, Floor Heating, Mini Splits, Carbon Filter, Ultraviolet Disinfection System, Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Make-Up Air Units, Packaged Systems (Rooftop Units)