City Home Comfort offers quality service 24 hours a day, 365 days a year, with fully trained, certified, licensed, and insured technicians for all residential and commercial applications.
You, like our customers, will grow to trust and rely on our friendly staff's experience and professional approach.
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30 customer reviews
Lou AP
I recently had the pleasure of working with City Home Comfort for the installation of a new Heat Pump and Furnace, and I couldn't be more satisfied with the experience. From the start, Shawn, the Senior Project Manager, was exceptionally helpful and accommodating. He provided me with all the necessary information to make an informed decision about the right HVAC system for my home. His expertise and patience made the selection process much smoother. After conducting thorough research and comparing various HVAC dealers, I chose City Home Comfort based on their reasonable pricing and positive reviews. When it came time for the installation, Chris S. and his assistant Luca arrived on schedule and worked efficiently. They completed the installation in just two days without any hiccups, which was impressive. It’s been about two weeks since the installation, and I’m pleased to report that the HVAC system is performing as expected. The entire process, from the initial consultation to the final setup, was handled with professionalism and care. I highly recommend City Home Comfort to anyone in need of HVAC system replacement or servicing. Their team has proven to be both reliable and skilled, making them a top choice for HVAC needs. More...
Reviewed on Facebook
Lou AP
I recently had the pleasure of working with City Home Comfort for the installation of a new Heat Pump and Furnace, and I couldn't be more satisfied with the experience. From the start, Shawn, the Senior Project Manager, was exceptionally helpful and accommodating. He provided me with all the necessary information to make an informed decision about the right HVAC system for my home. His expertise and patience made the selection process much smoother. After conducting thorough research and comparing various HVAC dealers, I chose City Home Comfort based on their reasonable pricing and positive reviews. When it came time for the installation, Chris S. and his assistant Luca arrived on schedule and worked efficiently. They completed the installation in just two days without any hiccups, which was impressive. It’s been about two weeks since the installation, and I’m pleased to report that the HVAC system is performing as expected. The entire process, from the initial consultation to the final setup, was handled with professionalism and care. I highly recommend City Home Comfort to anyone in need of HVAC system replacement or servicing. Their team has proven to be both reliable and skilled, making them a top choice for HVAC needs. More...
Reviewed on Facebook
Dennis Bockus
I had a new furnace and heat pump installed. Responses were quick when I asked for advice and estimates. Installation was done efficiently and on schedule. Happy with the result.
Reviewed on Facebook
Dennis Bockus
I had a new furnace and heat pump installed. Responses were quick when I asked for advice and estimates. Installation was done efficiently and on schedule. Happy with the result.
Reviewed on Facebook
Michelle Schubert-Kourounis
City Home Comfort came to the rescue when our AC stopped working. There were here in 24 hours, diagnosed and fixed the problem on the spot! Fast communication via phone, text and email. Our old furnace will need to be replaced soon and you can bet they are the ones we’ll call. More...
Reviewed on Facebook
Michelle Schubert-Kourounis
City Home Comfort came to the rescue when our AC stopped working. There were here in 24 hours, diagnosed and fixed the problem on the spot! Fast communication via phone, text and email. Our old furnace will need to be replaced soon and you can bet they are the ones we’ll call. More...
Reviewed on Facebook
Craig Dean
Friendly helpful appointment booking staff.Technician showed up on time, did the job efficiently and was polite and courteous at all times. 5 star rating!
Reviewed on Facebook
Craig Dean
Friendly helpful appointment booking staff.Technician showed up on time, did the job efficiently and was polite and courteous at all times. 5 star rating!
Reviewed on Facebook
Kirsten Posehn
Prompt, professional, reliable, courteous... been dealing with them for years. hugely recommend.
Reviewed on Facebook
Kirsten Posehn
Prompt, professional, reliable, courteous... been dealing with them for years. hugely recommend.
Reviewed on Facebook
Rose Stewart
Sean and his team at City Home Comfort made our switch from an oil furnace to gas furnace much easier than I had expected. Service installers were also very pleasant and easy to work with and cleaned up any mess that was left. I would highly recommend this company. More...
Reviewed on Facebook
Mark Burke
CHC did furnace/boiler installation in November 2023, which was excellent. Any calls we have had for service have been promptly and very efficiently handled. 😃
Reviewed on Facebook
Ann Fetherston
They provided a timely reminder for annual service and booking an appointment was easy. A reminder about the appointment followed on the eve of the visit. The technician was prompt, and conducted a clean job with advice for future work being needed. This was followed up by a written estimate of the cost. Very satisfied overall. More...
Reviewed on Facebook
Ann Fetherston
They provided a timely reminder for annual service and booking an appointment was easy. A reminder about the appointment followed on the eve of the visit. The technician was prompt, and conducted a clean job with advice for future work being needed. This was followed up by a written estimate of the cost. Very satisfied overall. More...
Reviewed on Facebook
David Opeyemi
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Reviewed on Facebook
Janice Domingo
DO NOT USE THIS COMPANY!! After getting CHC to replace our furnace in March we decided to use them again for our AC on July 15th, 2021…. a very costly mistake. Property Damage: 1. In replacing our AC unit one of the technicians damaged a pipe in our furnace room and caused a leak then knowingly hid it from us. We had to discover it on our own and put a bucket to prevent further damage. 2. The technician put “tin tape” on all the basement vents covering not only the vent but erroneously covering the ceiling as well and damaging it. CHC said they would provide the paint to repair this. When they came to take a paint chip they pulled off a chunk of the ceiling as well. Now we not only need paint but dry wall repair as well. Unprofessional: 1. Bait and Switch: We were told we could get a same day repair for our AC unit but we also inquired about replacing it. We decided on the repair but then somehow the part that was available for the same day repair just moments before could no longer be provided same day. 2. Chris (who identified himself as one of the owners/partners) sold us an AC unit almost double the size of the unit we had assuring us of improved performance in cooling the top floor. We specifically asked if we would be able to see an improvement in the cooling given the duct work. Without hesitation he said yes. After the new unit was installed we saw NO difference in the performance/cooling of the top floor. When we called Chris back to make him aware he said he was aware this would happen. He defined ‘improved performance’ of an AC unit as saving a few pennies on your monthly bill!!! He was so eager for the +$5000 sale that he just said anything to get us to buy and completely misled us. 3. CHC agreed to fix the property damage and provide a solution for the top floor free of charge by Tuesday July 20th. We are now at August 3rd and not only have they not resolved the issues but Chris will not return our calls/send our calls to voicemail. The head office/call centre person has also been unable to get Chris or any of the other partners to call us back and resolve the issue. 4. Finally, after the install they left our basement in a complete mess. Black oil on our new floors, black fingerprints all over our bathroom wall, toilet and sink and black fingerprints all over the ceiling. We had to spend about an hour scrubbing everything to clean up after them. We cannot emphasize enough, DO NOT go with this company. More...
Reviewed on Facebook
Viktoria Barcsanics
This company seemed good till my elderly parents got taken advantage of but charging $800 + to see if they can ‘fix’ their 15 year old A/C Unit and then they turn around and tell them it’s not working and they need to purchase a new unit for over $5K? They are not returning our messages, phone calls and I’ve been dealing with a decent resolution for my elderly parents since late May! #cityhomecomforttoronto More...
Reviewed on Facebook
Carlos Fraile
They are all very professional and very pleasant to deal with. They manage to install a furnace the same day by just everyone in their team to go above and beyond. You cannot go wrong with them.
Reviewed on Facebook
Janice Pottruff Vandall
professional and knowledgeable, arrive on time, rates are reasonable, just a good experience!
Reviewed on Facebook
Norman Di Pasquale
They had a tech come same day, who fixed my AC problem on the spot and on budget! Also advised me on how to avoid the problem in the future. Super impressed, and nice and cool! ❄️ More...
Reviewed on Facebook
Robert Hatcher
AC system replaced. Excellent customer service and very quick response to all our questions. Best price and equipment options out of the many companies we considered. Install team was on time, very friendly and great with our kids, and did one of the most professional installs on any work we have had done at our house. Neat, tidy, and no short cuts. AC is working awesome!! Would highly recommend and will definitely use as a go to company for future home equipment needs!!! A++++ More...
Reviewed on Facebook
Maureen Bell
Show up when they said they would. Very prompt and helpful when I had an emergency situation that needed to be addressed in a matter of hours.
Reviewed on Facebook
Ann Martens
Fair price, showed up when they said they would, worked hard to complete the job and cleaned up after. Furnace is working great!
Reviewed on Facebook
Zac Kaye
they were prompt, did a great job in installing a new furnace, were punctual and left the area around the furnace clean.Excellent service.
Reviewed on Facebook
Chris Wooff
We had a tankless water heater and new furnace installed in 2019. Excellent service for installation. Very happy so far!
Reviewed on Facebook
Roberto Navarro
Prompt,efficient who have serviced us for many years.
Reviewed on Facebook
Jet Tse
Great service. Our install Terry added extra touches to the completed install clean looking.
Reviewed on Facebook
Tammi Upshaw
Prompt, efficient service for all your heating needs!
Reviewed on Facebook
Tammi Upshaw
Prompt, efficient service for all your heating needs!
Reviewed on Facebook
Phil John
Excellent Service! I would Recommend City Home Comfort to anyone looking for heating & cooling services.
Reviewed on Facebook
What do you love most about your job?
We love to provide the highest quality solutions to our clients with the most competitive pricing. A big part of our company is providing you with transparent information to make a knowledgeable decision.
Why should our clients choose you?
City Home Comfort is a family owned and operated HVAC contractor thats been providing honest heating and cooling services since 1981.
We want our story to continue with the goal of offering the kind of service and support we would want for our own family. These values are at the core of our business. Being handed down from generation to generation.
Can you provide your services online or remotely? If so, please add details.
You can get a safe, efficient, and easy price list virtually. Simply by providing a few pictures of your existing equipment and we will deliver it through email.
What changes have you made to keep your customers safe from Covid-19?
City Home Comfort is fully operational as an essential service during this unprecedented time. Our scheduled services are resuming as usual.
Our team has implemented Enhanced Technician Protocols and Safety Measures during all installations, maintenance and repairs. Full P.P.E. (N-95 Mask, eye protection, and gloves) is required to remain on during the entire visit to your home or business.
OUR TECHNICIANS HAVE BEEN:
Wearing and replacing disposable protective equipment at every appointment.
Actively participating in social distancing.
Taking extra care in sanitizing tools and equipment after every job. Wiping down all parts, and areas touched, such as thermostats.
Monitoring their temperatures every morning before leaving home.
Following and staying up to date with all Ontario Health Regulations regarding safety procedures.
We will continue to monitor local guidelines and procedures. We check in every morning with our in field employees and verify they are not showing symptoms before they head in to work. All office staff has been limited to at home work to help limit the spread of COVID-19.
Furnace Installation, Repair, and Maintenance
With decades of experience with virtually every brand available, you can be confident our team will guide you to get the best option for your home. Specializing in installation and repair of high efficiency furnaces.
Air Conditioner Installation, Repair, and Maintenance
We provide your home the cooling system it needs with 40 years of experience. Are you thinking of getting a new Central Air Conditioner? Contact us to get pricing on many different options.
High Efficiency Combi Boiler Installation, Repair, and Maintenance
Expert boiler installation with the top models from Veissmann, NTI, and Rinnai. 24 hour repair services for all makes and models of central heating systems.
Tank and Tankless Water Heater Installations, Repair, and Maintenance
If you are looking to upgrade your water heater to a brand new system we can help. Reach out to get a price today.
