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10 customer reviews
Excellent service and very professional from beginning to end.
Thank you, 5 Star Roofing and Warren and his team for on time, friendly, and professional work.
Service par excellence. From the moment the deposit was paid until completion the communication and work carried out was most professional. The company certainly lives up to its name. More...
Prompt and professional service. Advises you on the best and most sufficient way to fix your roof. Thank you so much for excellent service and quick reaponse.
Lindy De Winnaar
Thank you for your quick response, and excellent service. Would recommend your company any day.
Thank you for going that extra mile!
Absolutely poor service and business ethics. Requested a quote on my roof and the employee fell through. Stefan refused to pay for or repair the damage caused and has since ignored my calls and mails. I have reported them to the master builders association so any accreditation they provide will be invalid for insurance purposes More...
Reply from 5 Star Roofing & Waterproofing (Pty) Ltd
Good day Mr Yusaf Desai I can not believe the review you have left my company as we are a professional company and allways go out our extra mile to help our Customers. You have posted a photo of when your roof was open why not after we have repaired it same day Yes we did come and do a Quotation on your roof and did not know that your roof was rotten as what it is. I did not refuse to fix your roof at all where my gentleman fell through the roof we fixed it the same day. What I did not agree with was that you wanted to claim from your insurance company but your roof was clearly not maintained at all. And yes I do understand that you just bought the property and you did not know the status of your roof. What I also did not agree with is for you to ask me to pay your excess for your insurance of R5000.00 and to fix a small peice of ceiling wouldn't cost that much at all. I have also not ignored any of your calls or what's app messages I am just refusing to pay your excess for your property. On my paperwork you would have seen that there is details of my insurance company and you could have phoned them
Firstly thanks to stefan for making time on short notice to come out and do the quotation. Then thanks for his team he sent out to come and do the job.
There were some challenges with the weather in the 1st week, but during the 2 week time was made up and completed the job. The team worked well together and left my property neat and tidy. I will recomend 5 star Roofing & waterproofing for you who wants good quality work done.
Gavin Abroue More...
I was impressed by their punctuality and quick feedback with a quote. Their followup and negotiation regarding iniating the work on my roof accommodated for my availability too. Highly professional and efficient. Were adaptable to suggestions and always available on site or telephonic to allay or clarify any reservations or concerns. Very neat job and were able to work with minimum disturbances in terms of noise etc . We appreciated this greatly as we have young children around. Definitely happy with completion of cleaning, painting and repair of my roof. Would without doubt recommend them to all family, friends and strangers too. More...
Professional,reliable and very friendly staff .roof neatly done,very happy with the service given.
Very professional ,very neat work and very friendly staff