The Rent Shop is a family owned business, so we understand that at the core of our business is our people.
Our team are the best the industry has to offer, with regular training our team are constantly up to date on the latest legislation and understand the importance of making both our tenant and landlord clients feel valued.
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520 customer reviews
Nestor Niaga
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Lineni Taufahema
As a first-time renter, I was a little nervous about the whole process, but Leona made everything so much easier. She has been incredibly helpful, approachable, and responsive from day one, always taking the time to answer my questions and explain anything I wasn't sure about. Her professionalism, kindness, and support have made my first renting experience a really positive one. It's reassuring to know I can rely on someone who genuinely cares and is committed to helping tenants. I truly appreciate everything she's done and would highly recommend Leona to anyone looking for a property manager. More...
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Mya Hetaraka
Leona has been amazing throughout my tenancy. Communication has always been quick and clear, and she's taken the time to explain everything whenever I've had questions. She's friendly, professional, and made moving into my new home a much smoother experience. Thank you so much for all your help—I really appreciate it!☺️ More...
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Roberta Roi
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Sinurani Samal
We have had a fantastic experience with our property manager, Roshan Prabhakar, from the very beginning of our tenancy.Roshan has been professional, approachable, and incredibly responsive throughout the entire process. Whether it was answering our questions, keeping us updated, or arranging maintenance, he always communicated promptly and ensured everything was handled efficiently. His proactive approach and willingness to help made our experience smooth and stress free.Thank you, Roshan, for your professionalism, dedication, and outstanding support. We genuinely appreciate everything you have done and would highly recommend you and The Rent Shop to anyone looking for a reliable, trustworthy, and responsive property management team. More...
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Taniko Grey
I loved my experience! Everything was so smooth and I love the home I have been grateful to have. I cannot thank Sahil Gaba enough for everything he has done for me and my family. Will recommend always.
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Liesl Vermaak
We just like to say a huge thank you to Leona. She's been super efficient in dealing with our requests, especially arranging for the fire alarm batteries to be changed immediately. It's so reassuring to deal with Leona and The Rent Shop. More...
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memes arts and so on entertainment
Wehave a wonderfull and smooth transactions thanks to sahil gaba the property manager who help us settle things smoothly and easy. ..he is professional to talked to and replies immediately for any concerns.... More...
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Teos Elhart
Tenants apparently have no right to know how security issues arising from the property managers actions have been resolved,the property manager told each tenant something different regarding the same issueThe property manager seemed to have an issue with the tenants before the move in date refusing to answer questions or acknowledge their responses that answered their questions where the property manager would repeat the questionThere was no reliability in property inspections and where about half the inspections were skipped where tenants usually found put by receiving another inspection notice within the weekBeing forced to give at least 1 star is being generous
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Julilly Ah hao
For first time tentants. We have a very good experince and helpful assistance from Sahil Gaba. From the very beginning, the viewing up to our moving into our new home. Very prompt responded whenever we tried to reach him. Person with good communicational and professional skills. It was a pleasure and priviledge working with him and we are so glad to continue on working alongside with him during our tenancy agreement. More...
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Kamisa Phillip
Amazing professional and efficient experience from Sahil, he made sure everything was organised. Gave me all information I needed to know. Sahil was very kind and very thoughtful throughout every process. Thank you Sahil you are a great person to your work place. More...
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Ami Amii
It has been awesome having Roshan as my property agent the transition from Danielle to Roshan was great. Communication with dealing with any house inquiries, fixtures etc all were taken care of efficiently by Roshan. Very lovely person. Thank you again Roshan for being an awesome property manager. More...
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Clarke Hill
Awesome service from the rent shop Manukau. In particular Jordan has been a pleasure to deal with, prompt communications and nothing ever too much trouble. Highly recommend.
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Mathew Coleman
Awesome service, great communications, never had any hassles. Leona is a great PM.
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David Banya
Leona Dinsdale has been our property manager for quite a while, she has proved well versed in her profession and capable to handle any property issues that may crop up in an amicable way. We do feel comfortable doing business with Leona and do hope and pray she stays with The Rent Shop much longer. Keep up the good work. More...
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DANILO BALBOA
I would like to thank you 😊 Miss Leona Dinsdale for being kind to us , very appreciated you so much ❤️
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mary sefilino
I would like to thank Leona Dinsdale for her outstanding service. This morning, when we discovered that we had no hot water, she responded to my email very quickly and immediately arranged for this issue to be addressed as a priority. Leona was excellent at coordinating between the contractors and us, keeping us informed throughout the process and ensuring everything was handled efficiently. She is always professional, responsive and proactive whenever any problems/issues arise with our property. Thank you for your dedication and excellent support. Your prompt assistance is greatly appreciated. More...
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Bernice Thompson
Kia ora Emma, Wow this was such an easy process from application through to move in. Emma is amazing. Ensuring I was well informed, kept me updated on the process, communicated the detail with clarity. Thank you so much Emma for making this process so stress free. A beautiful Welcome Pack that made me feel so at home instantly. Love my little place too. An absolute pleasure x More...
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Hafidz Nordin
We had an absolutely wonderful experience with Emily Britz as our property manager. From day one, she has been incredibly kind, approachable, and professional. She always goes above and beyond to ensure everything is taken care of promptly and smoothly.Communication was always seamless, and her supportive attitude made a massive difference to us as tenants. If you are looking for a property manager who genuinely cares, Emily is the absolute best.Thank you for everything, Emily! More...
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Art Vargas
Ellen and Zelda were the ones in charge of our property. They were very diligent in helping us find suitable tenants, and they had very high standards for both our home and the people who would eventually come to live there. Both professional and detailed, Ellen and Zelda provided an amazing service to us! More...
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M Burdett
Emily at the Rent Shop has been our Letting Agent continuously for four years - right from start of us becoming landlords to the sale of the property this year. Emily always has been a pillar of support for us. She responds quickly in her friendly manner and we value her highly professional conduct. Emily found us the perfect responsible tenant who stayed all this time, delivered detailed property checks, always in great co-operation with the tenant, she organised all matters, e.g. healthy homes or maintenance where necessary and she was respectful and accommodating with our wishes and the needs of our tenant. All documentation and rent arrived on time. Emily was a fantastic facilitator between us and the tenant. If I ever become a landlord again, I will not hesitate to trust the Rent Shop with our property and I’ll hope Emily has availability! Thank you!! More...
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Wayne Whitaker
Very good personal support from Bridget Wood & Michelle Meiring. Bridget has managed our rental property for around 9 years. She has made life easy for us by keeping in front of compliance & maintenance, and dealing efficiently with any issues that have arisen. She has managed major works like house painting & repairs after break ins, down to small plumbing repairs. They have a good team of tradies on their books. Bridget went the extra mile for us and we were happy to trust her & the team to deal with any issues, contacting us with quotes for works as required. Nothing was too much for the team & we highly recommend Bridget & the team. We are overseas and having the Rentshop team keeping an eye on our property was very reassuring. More...
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Courtney Moore
Leona is an absolute Gem. Professional, prompt and a pleasure to deal with. Highly recommend to anyone who is after the best property manager!
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Johnny
Ellen and Zelda have been fantastic to deal with. Their expertise and professionalism really stood out, and I’m so glad I made the right decision choosing The Rent Shop to manage my rental. My house is very unique for the area it's in, and the level of care they showed throughout the entire process, along with their outstanding communication, made everything seamless and stress-free. I’m absolutely thrilled with the tenant Zelda has secured—it’s an even better outcome than I could have hoped for.A truly great team, and I look forward to continuing to work with them. Highly recommended! More...
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Roohi Sachdeva
I had a great experience working with Ellen. You were always responsive, professional, and easy to communicate with throughout the process. I really appreciated the excellent customer service and the effort you put into making everything smooth and stress-free. Highly recommend! More...
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Patrick Bertoldo
Our agent Roshan was always prompt with our requests for maintenance and other tenancy questions. Cheers!
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Faith Antonio
Being a first time renter and moving out of home for the first time, Leona helped so much with amazing communication and just great advice + help. Amazing work Leona. Thank you!!
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Evan Clinning
Leona Dinsdale has been amazing to work with as a property manager so far. Although we’ve only just started working together, her prompt communication and attentiveness have given me confidence that we’ll continue to build a successful and positive working relationship moving forward.
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karen sankar
Working with Leona Dinsdale from the Manukau branch is always a pleasure. No request or query is too demanding and she is always available and ready to help. Trusting her to manage our property was the best decision for us! More...
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Gopi Sarpanch
Big thanks to Roshan Prabhakar for making my move-out process so easy and stress-free. Everything was handled smoothly with great communication and understanding throughout. I really appreciated how supportive and professional you were, and it’s clear you put 100% into your work. Also surprised how quickly you organised new tenants for the property. Thanks again mate, and I’ll definitely contact you again if I need help with renting in the future. More...
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RADHE K TANTHANAPALLY
"Roshan from The Rent Shop is hands-down the best property manager I have ever worked with! His dedication, professionalism, and positive energy are unmatched. He handles absolutely everything flawlessly, giving us total peace of mind. He treats our property with the utmost care and treats everyone with incredible respect. If you want a stress-free experience, look no further than Roshan—he is an absolute superstar!" More...
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Jay Vora
My wife and I have had a great experience with Roshan. He has always been available whenever we have contacted him for anything.
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BigBack Reviews
Leona from The Rent Shop was amazing to deal with. She was friendly, helpful, and made the whole process from viewing to getting the tenancy really easy and stress-free. Highly recommend!
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Tess Nicholson
I had the best experience with Jess Ridge looking at a property. I have looked at dozens and there are some poor agents out there. However Jess was excellent, great service, great information, she knew all about the property and could answer all queries. Since taking up the property with her, I have continued to receive excellent service. I would highly recommend her to any prospective owner looking for someone to manage the renting of their property. tess More...
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Tere Gibbons
When we viewed the property we instantly loved the home had all the ticks we were looking for felt warm and inviting & comfortable for us & we got it. The neighbors welcome us with a friendly smile & they are quiet but enjoy conversating with them.To our Property Manager Leona Dinsdale from Manukau Rentshop shes amazing woman beautiful soul & always got a smile on her face & always on point,Leona thank you for helping us get into this beautiful home couldn't thank you enough More...
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Jennica M
We recently relocated to Auckland and had the pleasure of working with Emily Britz.From the very first interaction, Emily was incredibly friendly, professional, and welcoming. She made what can often be a stressful process feel easy and enjoyable.🌸Emily was always quick to respond and communicated excellently throughout. She patiently walked us through the entire renting process, keeping us informed every step of the way.Her regular check-in phone calls were thoughtful and reassuring, especially as we were new to the city. Thanks to her support, everything went so smoothly.Emily genuinely made us feel welcome in Auckland, and we couldn’t have asked for a better introduction to our new home. We highly recommend her to anyone looking for a reliable, caring, and responsive property manager.Thank you, Emily! 😊 More...
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Laura Beattie
Ellen and Emma have been fantastic to deal with and have made the whole process of renting our house super easy. They were always there to answer our many questions very quickly.
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MrsTofaga Su’a
Leona is a fantastic property manager! She is efficient, helpful, and always professional. We really appreciate her hard work and how easy she makes everything for us.😊
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Monica Park
I am currently customerI have phoned Alex(CEO)N Emma property managerThis afternoonNot answered backI waited all dayMy tanent not paid water bill Last 6monthsBut they not concern it I have enquiry many timesBasicallyTheir commission taken already. I was calculated allNear $ 1000 end of April.Very disappointedCan not recommend More...
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Nicky Lee
Had a great experience dealing with this company. They were professional, friendly, and very helpful throughout the process, with clear communication and prompt responses to all our questions. Although our circumstances changed and we didn’t end up proceeding, we really appreciated their support and would happily recommend their services. More...
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Jordan Reid
Our property manager, Jess, has been amazing since we first moved in about a year and a half ago. She always communicates well, is quick to remedy any issues with the house and is incredibly easy to deal with. It's been very refreshing to have such a nice experience after having not so great experiences in the past with certain other property management companies. More...
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Satin Alexandra
Leona is an absolute dream! She is so helpful with anything Ive needed and always happy to help, best agent ever. I’ve had the best experience with the rent shop definitely recommend
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Jake Lamb
Sahil Gaba was our property manager for the second half of our lease and he was great. Very attentive to our needs, and great with communication. We really appreciated his help.
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Leka Iosefa
Emily is lovely to work with and she has been a big blessing for me and my family so grateful for her service 😊
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Mandeep Singh
I had a great experience dealing with Roshan Prabhakar at Rent Shop. He was professional, responsive, and very helpful throughout the entire process. He made everything smooth and stress-free, and I really appreciated his support. Highly recommend his service to anyone looking for a reliable property manager. More...
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Warren
Emily was absolutely brilliant to work with on getting a rental, the team is extremely professional and made this process a breeze , would highly recommend them
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Mina Seumanu
Thank you for always get back to me when I need help.Keep up the good work Emily
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Rahber Deedat
Jess is an exceptional professional with a fantastic attitude. She is always approachable… consistently responsive and goes above and beyond to provide support whenever needed.Thank you so much Jess!!
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Sivaifale Vitale
Thank you for your great service Roshan Prabhakar. Very professional, easy to work with and always responsive.
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Dhanush Rao
We had a great experience working with Agnes Asini from The Rent Shop while securing our rental property. From the very beginning, Agnes was professional, responsive, and incredibly helpful throughout the entire process. She made everything smooth and stress-free, keeping us well-informed at every step and promptly addressing any questions or concerns we had. Her friendly and approachable nature made a big difference, especially during what can often be a hectic time when moving homes.We truly appreciate her support and dedication in helping us secure our new place. We would highly recommend Agnes to anyone looking for a reliable and efficient property manager.Thank you again, Agnes, for your excellent service! More...
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Why should our clients choose you?
As a family owned business, everyone on our team from leadership through to front desk takes a genuine interest in delivering the very best experience for property owners and tenants alike.
Our property managers are backed by our team of administrators, mentors and relief staff - so you can be assured that your property and your tenants will be taken care of, even if your property manager goes on annual leave.
Experience - Our core focus is on Property Management - we only manage properties, we don't sell them, so over the last 18 years we've refined systems and processes and will continue to do so.
Our Property Managers are some of the best in the industry. - Our reviews and testimonials back this up.
Property Management
Letting
Lawn and Garden care