The Rent Shop Limited

We have had a great experience with The Rent Shop. Zelda has been professional, responsive, and easy to deal with throughout the entire process. Communication has always been clear, and any questions or concerns have been handled promptly.Their property management service has given us confidence that the property is being managed well, and we appreciate their attention to detail and excellent customer service. The property was also presented in a very clean and tidy condition, which made the move-in process much easier and more enjoyable.We would happily recommend The Rent Shop to anyone looking for a reliable and professional property management company.Thank you, Zelda and the team, for your excellent service. More...

Reviewed on Google Maps

We Recently Relocated From Saudi Arabia. I would like to say a Big Thank You to Leona Dinsdale who made the Hole renting process easy and seamless. We are very happy in our home in Howick thanks to Leona, from the initial Viewing to approval to move in. The experience was very positive, also now that we have moved in the continued support from her and the maintenance team working out the day to day issues has been very positive. More...

Reviewed on Google Maps

Leona! An absolute blessing in disguise..Outstanding service from start to finish! Great communication, professional, friendly, and genuinely down-to-earth. I had no problems at all Leona went above and beyond. Highly recommend! ⭐️🙌 More...

Reviewed on Google Maps

I have had an great experience with Leona from The Rent Shop - I was able to be in comms with her of my application status, the move-in process as well. Will definitely recommend others to use The Rent Shop (Manukau branch) for their next new home More...

Reviewed on Google Maps

This was our first time renting a house through The Rent Shop, and unfortunately, our experience was not good.When we first moved into the house, the rubbish bins were already full of garden waste and other rubbish. The kitchen bins were also very smelly and had not been cleaned properly, so we had to clean them ourselves.The mailbox was also full of old junk mail and had insects inside, which we had to clean out ourselves too.We also found a significant amount of hair trapped around the corners of the carpets and mats, which we had to clean ourselves.Even when renting just a room, you would normally expect the place to be clean and tidy when you move in. Unfortunately, our experience with this property was the opposite.Overall, we were disappointed with the condition of the house when we moved in. Based on our experience, we would not choose to rent through The Rent Shop again. More...

Reviewed on Google Maps

I’ve had a great experience with Rent Shop. Roshan and Ellen have helped me and my Partner list our Property and maintained excellent service throughout the Tenancy.

Reviewed on Google Maps

Zelda has been a lovely property manager. We’ve been tenants with her and she is prompt, friendly, flexible and very responsive. We’ve only had good experience with her. I would highly recommend them. More...

Reviewed on Google Maps

Robin Phang is hands-down the most responsive and helpful property manager. Communication is always prompt, issues are resolved fast, and everything is handled with total professionalism. Highly recommended!

Reviewed on Google Maps

Leona Dinsdale, has been amazing and very helpful with our move and relocating, and is a great property manager.Thank you Leona.

Reviewed on Google Maps

I'd like to highly thank and recommend Leona Dinsdale, she helped me and my little family settle down in our dream home so im forever great full, she's an excellent Property manager and very helpful.Thank you Leona.

Reviewed on Google Maps

Bridget Wood was an absolute rockstar to deal with as our property manager. She was approachable, professional & made our process of move in (and due to unfortunate personal circumstances) move out hassle free. We own property in the South Island and if she was there I'd welcome her and the team at The Rent Shop to look after it on my behalf.Thanks again Bridget! More...

Reviewed on Google Maps

We recently rented a house through Leona Dinsdale, and the experience has been excellent. Leona is amazing—professional, approachable, and incredibly responsive. She listens carefully, addresses any concerns promptly, and makes the whole rental process smooth and stress-free. She is genuinely a wonderful person to work with, and we truly appreciate all of her help. Highly recommended! More...

Reviewed on Google Maps

Reviewed on Google Maps

As a first-time renter, I was a little nervous about the whole process, but Leona made everything so much easier. She has been incredibly helpful, approachable, and responsive from day one, always taking the time to answer my questions and explain anything I wasn't sure about. Her professionalism, kindness, and support have made my first renting experience a really positive one. It's reassuring to know I can rely on someone who genuinely cares and is committed to helping tenants. I truly appreciate everything she's done and would highly recommend Leona to anyone looking for a property manager. More...

Reviewed on Google Maps

Leona has been amazing throughout my tenancy. Communication has always been quick and clear, and she's taken the time to explain everything whenever I've had questions. She's friendly, professional, and made moving into my new home a much smoother experience. Thank you so much for all your help—I really appreciate it!☺️ More...

Reviewed on Google Maps

Reviewed on Google Maps

We have had a fantastic experience with our property manager, Roshan Prabhakar, from the very beginning of our tenancy.Roshan has been professional, approachable, and incredibly responsive throughout the entire process. Whether it was answering our questions, keeping us updated, or arranging maintenance, he always communicated promptly and ensured everything was handled efficiently. His proactive approach and willingness to help made our experience smooth and stress free.Thank you, Roshan, for your professionalism, dedication, and outstanding support. We genuinely appreciate everything you have done and would highly recommend you and The Rent Shop to anyone looking for a reliable, trustworthy, and responsive property management team. More...

Reviewed on Google Maps

I loved my experience! Everything was so smooth and I love the home I have been grateful to have. I cannot thank Sahil Gaba enough for everything he has done for me and my family. Will recommend always.

Reviewed on Google Maps

We just like to say a huge thank you to Leona. She's been super efficient in dealing with our requests, especially arranging for the fire alarm batteries to be changed immediately. It's so reassuring to deal with Leona and The Rent Shop. More...

Reviewed on Google Maps

Wehave a wonderfull and smooth transactions thanks to sahil gaba the property manager who help us settle things smoothly and easy. ..he is professional to talked to and replies immediately for any concerns.... More...

Reviewed on Google Maps

Tenants apparently have no right to know how security issues arising from the property managers actions have been resolved,the property manager told each tenant something different regarding the same issueThe property manager seemed to have an issue with the tenants before the move in date refusing to answer questions or acknowledge their responses that answered their questions where the property manager would repeat the questionThere was no reliability in property inspections and where about half the inspections were skipped where tenants usually found put by receiving another inspection notice within the weekBeing forced to give at least 1 star is being generous

Reviewed on Google Maps

For first time tentants. We have a very good experince and helpful assistance from Sahil Gaba. From the very beginning, the viewing up to our moving into our new home. Very prompt responded whenever we tried to reach him. Person with good communicational and professional skills. It was a pleasure and priviledge working with him and we are so glad to continue on working alongside with him during our tenancy agreement. More...

Reviewed on Google Maps

Amazing professional and efficient experience from Sahil, he made sure everything was organised. Gave me all information I needed to know. Sahil was very kind and very thoughtful throughout every process. Thank you Sahil you are a great person to your work place. More...

Reviewed on Google Maps

It has been awesome having Roshan as my property agent the transition from Danielle to Roshan was great. Communication with dealing with any house inquiries, fixtures etc all were taken care of efficiently by Roshan. Very lovely person. Thank you again Roshan for being an awesome property manager. More...

Reviewed on Google Maps

Awesome service from the rent shop Manukau. In particular Jordan has been a pleasure to deal with, prompt communications and nothing ever too much trouble. Highly recommend.

Reviewed on Google Maps

Awesome service, great communications, never had any hassles. Leona is a great PM.

Reviewed on Google Maps

Leona Dinsdale has been our property manager for quite a while, she has proved well versed in her profession and capable to handle any property issues that may crop up in an amicable way. We do feel comfortable doing business with Leona and do hope and pray she stays with The Rent Shop much longer. Keep up the good work. More...

Reviewed on Google Maps

I would like to thank you 😊 Miss Leona Dinsdale for being kind to us , very appreciated you so much ❤️

Reviewed on Google Maps

I would like to thank Leona Dinsdale for her outstanding service. This morning, when we discovered that we had no hot water, she responded to my email very quickly and immediately arranged for this issue to be addressed as a priority. Leona was excellent at coordinating between the contractors and us, keeping us informed throughout the process and ensuring everything was handled efficiently. She is always professional, responsive and proactive whenever any problems/issues arise with our property. Thank you for your dedication and excellent support. Your prompt assistance is greatly appreciated. More...

Reviewed on Google Maps

Kia ora Emma, Wow this was such an easy process from application through to move in. Emma is amazing. Ensuring I was well informed, kept me updated on the process, communicated the detail with clarity. Thank you so much Emma for making this process so stress free. A beautiful Welcome Pack that made me feel so at home instantly. Love my little place too. An absolute pleasure x More...

Reviewed on Google Maps

We had an absolutely wonderful experience with Emily Britz as our property manager. From day one, she has been incredibly kind, approachable, and professional. She always goes above and beyond to ensure everything is taken care of promptly and smoothly.Communication was always seamless, and her supportive attitude made a massive difference to us as tenants. If you are looking for a property manager who genuinely cares, Emily is the absolute best.Thank you for everything, Emily! More...

Reviewed on Google Maps

Ellen and Zelda were the ones in charge of our property. They were very diligent in helping us find suitable tenants, and they had very high standards for both our home and the people who would eventually come to live there. Both professional and detailed, Ellen and Zelda provided an amazing service to us! More...

Reviewed on Google Maps

Emily at the Rent Shop has been our Letting Agent continuously for four years - right from start of us becoming landlords to the sale of the property this year. Emily always has been a pillar of support for us. She responds quickly in her friendly manner and we value her highly professional conduct. Emily found us the perfect responsible tenant who stayed all this time, delivered detailed property checks, always in great co-operation with the tenant, she organised all matters, e.g. healthy homes or maintenance where necessary and she was respectful and accommodating with our wishes and the needs of our tenant. All documentation and rent arrived on time. Emily was a fantastic facilitator between us and the tenant. If I ever become a landlord again, I will not hesitate to trust the Rent Shop with our property and I’ll hope Emily has availability! Thank you!! More...

Reviewed on Google Maps

Very good personal support from Bridget Wood & Michelle Meiring. Bridget has managed our rental property for around 9 years. She has made life easy for us by keeping in front of compliance & maintenance, and dealing efficiently with any issues that have arisen. She has managed major works like house painting & repairs after break ins, down to small plumbing repairs. They have a good team of tradies on their books. Bridget went the extra mile for us and we were happy to trust her & the team to deal with any issues, contacting us with quotes for works as required. Nothing was too much for the team & we highly recommend Bridget & the team. We are overseas and having the Rentshop team keeping an eye on our property was very reassuring. More...

Reviewed on Google Maps

Leona is an absolute Gem. Professional, prompt and a pleasure to deal with. Highly recommend to anyone who is after the best property manager!

Reviewed on Google Maps

Ellen and Zelda have been fantastic to deal with. Their expertise and professionalism really stood out, and I’m so glad I made the right decision choosing The Rent Shop to manage my rental. My house is very unique for the area it's in, and the level of care they showed throughout the entire process, along with their outstanding communication, made everything seamless and stress-free. I’m absolutely thrilled with the tenant Zelda has secured—it’s an even better outcome than I could have hoped for.A truly great team, and I look forward to continuing to work with them. Highly recommended! More...

Reviewed on Google Maps

I had a great experience working with Ellen. You were always responsive, professional, and easy to communicate with throughout the process. I really appreciated the excellent customer service and the effort you put into making everything smooth and stress-free. Highly recommend! More...

Reviewed on Google Maps

Our agent Roshan was always prompt with our requests for maintenance and other tenancy questions. Cheers!

Reviewed on Google Maps

Being a first time renter and moving out of home for the first time, Leona helped so much with amazing communication and just great advice + help. Amazing work Leona. Thank you!!

Reviewed on Google Maps

Leona Dinsdale has been amazing to work with as a property manager so far. Although we’ve only just started working together, her prompt communication and attentiveness have given me confidence that we’ll continue to build a successful and positive working relationship moving forward.

Reviewed on Google Maps

Working with Leona Dinsdale from the Manukau branch is always a pleasure. No request or query is too demanding and she is always available and ready to help. Trusting her to manage our property was the best decision for us! More...

Reviewed on Google Maps

Big thanks to Roshan Prabhakar for making my move-out process so easy and stress-free. Everything was handled smoothly with great communication and understanding throughout. I really appreciated how supportive and professional you were, and it’s clear you put 100% into your work. Also surprised how quickly you organised new tenants for the property. Thanks again mate, and I’ll definitely contact you again if I need help with renting in the future. More...

Reviewed on Google Maps

"Roshan from The Rent Shop is hands-down the best property manager I have ever worked with! His dedication, professionalism, and positive energy are unmatched. He handles absolutely everything flawlessly, giving us total peace of mind. He treats our property with the utmost care and treats everyone with incredible respect. If you want a stress-free experience, look no further than Roshan—he is an absolute superstar!" More...

Reviewed on Google Maps

My wife and I have had a great experience with Roshan. He has always been available whenever we have contacted him for anything.

Reviewed on Google Maps

Leona from The Rent Shop was amazing to deal with. She was friendly, helpful, and made the whole process from viewing to getting the tenancy really easy and stress-free. Highly recommend!

Reviewed on Google Maps