The Rent Shop is a family owned business, so we understand that at the core of our business is our people.
Our team are the best the industry has to offer, with regular training our team are constantly up to date on the latest legislation and understand the importance of making both our tenant and landlord clients feel valued.
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482 customer reviews
Monica Park
I am currently customerI have phoned Alex(CEO)N Emma property managerThis afternoonNot answered backI waited all dayMy tanent not paid water bill Last 6monthsBut they not concern it I have enquiry many timesBasicallyTheir commission taken already. I was calculated allNear $ 1000 end of April.Very disappointedCan not recommend More...
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Nicky Lee
Had a great experience dealing with this company. They were professional, friendly, and very helpful throughout the process, with clear communication and prompt responses to all our questions. Although our circumstances changed and we didn’t end up proceeding, we really appreciated their support and would happily recommend their services. More...
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Jordan Reid
Our property manager, Jess, has been amazing since we first moved in about a year and a half ago. She always communicates well, is quick to remedy any issues with the house and is incredibly easy to deal with. It's been very refreshing to have such a nice experience after having not so great experiences in the past with certain other property management companies. More...
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Satin Alexandra
Leona is an absolute dream! She is so helpful with anything Ive needed and always happy to help, best agent ever. I’ve had the best experience with the rent shop definitely recommend
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Jake Lamb
Sahil Gaba was our property manager for the second half of our lease and he was great. Very attentive to our needs, and great with communication. We really appreciated his help.
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Leka Iosefa
Emily is lovely to work with and she has been a big blessing for me and my family so grateful for her service 😊
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Mandeep Singh
I had a great experience dealing with Roshan Prabhakar at Rent Shop. He was professional, responsive, and very helpful throughout the entire process. He made everything smooth and stress-free, and I really appreciated his support. Highly recommend his service to anyone looking for a reliable property manager. More...
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Warren
Emily was absolutely brilliant to work with on getting a rental, the team is extremely professional and made this process a breeze , would highly recommend them
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Mina Seumanu
Thank you for always get back to me when I need help.Keep up the good work Emily
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Rahber Deedat
Jess is an exceptional professional with a fantastic attitude. She is always approachable… consistently responsive and goes above and beyond to provide support whenever needed.Thank you so much Jess!!
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Sivaifale Vitale
Thank you for your great service Roshan Prabhakar. Very professional, easy to work with and always responsive.
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Dhanush Rao
We had a great experience working with Agnes Asini from The Rent Shop while securing our rental property. From the very beginning, Agnes was professional, responsive, and incredibly helpful throughout the entire process. She made everything smooth and stress-free, keeping us well-informed at every step and promptly addressing any questions or concerns we had. Her friendly and approachable nature made a big difference, especially during what can often be a hectic time when moving homes.We truly appreciate her support and dedication in helping us secure our new place. We would highly recommend Agnes to anyone looking for a reliable and efficient property manager.Thank you again, Agnes, for your excellent service! More...
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Col 683
The power went out at our rental property in Hillpark Manurewa this morning (Easter Monday) at 5am due a blown 63A fuse on the main board. Our tenant followed all 'The Rent Shop' instructions when these types of emergencies arise but could not get a hold of anyone there. To organise an electrician to fix the problem. They had no other options but to call us at 10.32am. We had no luck with getting anyone from Wells Electrical, who installed the new meter last August to remedy. Best we could do was lodge a ticket with Michelle at the Call Centre and request an urgent call back. No one from their team called back. Thankfully, our resourceful tenant managed to find an Electrician and power was restored, late this afternoon. 'The Rent Shop' may need to review their process because it doesn't work?. More...
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Jasbir Kaberwal
My experience renting the property was very good. Sahil was very helpful and supported me throughout the process of finding a home that matched my preferences. I highly recommend his services.
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Ajay saini
We had a great experience with Agnes Asini and Paul Chiu from The Rent Shop. They made the tenancy and moving-in process very smooth and stress-free. Thank you both for your support—highly appreciated! 😊 More...
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Janine Caindoy
We had a great experience working with Sahil Gaba. He was very helpful, professional, and easy to communicate with throughout the whole rental process. He explained everything clearly and made things smooth and stress-free for us.Sahil was quick to respond to our questions and very supportive from the viewing all the way to moving in. We really appreciate his help and would highly recommend him to anyone looking to rent a home. More...
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Chahlee Browne
Many thanks to the fast efficient professional support and service we received throughout the application and placement process into our new residence. Agnes Asini you are very much appreciated and we are so grateful to be working alongside The Rent Shop Manukau.Nga mihinuiChahlee Browne141a Russell Road Manurewa More...
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swastika devi
“I have had a very positive experience with our property manager Mr sahil of rent shop manukau. They are professional, responsive, and always helpful. Any maintenance issues are dealt with quickly, and communication is clear and efficient. They make renting stress-free and ensure everything is well managed. I would highly recommend them to anyone.” More...
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julius yanez
I recommend The Rent Shop for your rental needs. Their property managers are very professional and responsive even during weekends or after hours. They have an online app service to report any defect which I think is cool for tracking the reports that you send them More...
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Peter Collins
great service great staff get the job done well
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Noue Fao
The service was friendly, professional, and very helpful from start to finish. Roshan made the whole process simple and stress-free, answering all my questions and making sure everything was clear before I rented the item. What stood out the most was Roshan’s customer service. He was reliable, honest, and genuinely cared about making sure I was satisfied. I would definitely recommend Roshan’s rent shop to anyone looking for a trustworthy and convenient rental service. More...
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Nathan Munro
Great communication with rep and great transparency with the online portal
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ningsheng wang
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Nicholas-Ray Xie
I've been with the rent shop for nearly 2 years and I recently got a new property manager for the apartment I am renting. Roshan has to be the most responsive and helpful property manager I've had yet. Would really recommend (:
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Lia Saulala
Agnes Asini was absolutely amazing to work with! She made the whole process of securing a property smooth and stress-free. She was professional, responsive, and always happy to answer our questions. We truly appreciated her support and would highly recommend her to anyone looking for a great property manager. More...
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Chyanne
Agnes is great to deal with! She is not our property manager but she has assisted while our property manager is on leave. She is responsive and very professional. A great help!
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Taylor Chongnee
Roshan has been an exceptional property manager. Professional, responsive, and consistently helpful throughout our tenancy. We’ve genuinely appreciated the support and service we’ve received during our time in the rental. Our experience with The Rent Shop has been outstanding, and we couldn’t be happier with the level of care and communication provided. More...
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Mamu Rere
I’ve had an excellent experience with property manager Agnes Asini. She is professional, responsive, and a pleasure to work and communicate with. She made renting stress-free and ensured everything ran smoothly. I highly recommend her to anyone looking for a dependable and trustworthy property manager. More...
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Dr Kiran S J
I had a fantastic experience with Agnes Asini. From the very first apartment viewing, she was very professional, friendly and incredibly helpful. Communication throughout the whole process was excellent - Agnes was always quick to respond to my emails and phone calls and answered all my questions clearly. When we had a few unexpected issues during move-in, Agnes responded to messages promptly (even during weekends) and made sure everything was sorted quickly and efficiently. Agnes is honestly the best property manager I have dealt with, especially when it comes to communication and responsiveness. I truly appreciate her professionalism and dedication, and I would highly recommend her to anyone looking for a smooth and positive rental experience. More...
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Michael Gonzalez
We’ve had an outstanding experience working with our property manager - Robin throughout the tenant onboarding process and beyond. From the very beginning, Robin and his team have been proactive, professional, and incredibly thorough in ensuring everything was handled smoothly and efficiently.What truly stood out was the level of care and strategic advice provided — not just around securing the right tenants, but also guidance on property condition, presentation, and long-term rental positioning. Their insights have given us real confidence in the sustainability and future outlook of our investment.Communication has been clear, timely, and transparent at every stage. It’s rare to find someone who combines strong attention to detail with a genuine interest in helping clients make smart, long-term decisions.We’re very grateful for the support and wouldn’t hesitate to recommend their services to any property owner looking for a knowledgeable and trustworthy professional. More...
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Faraz Khan
Emily has been a gem of a person to deal with ever since she has taken over , super happy with how things have gone . Looking forward to many more years
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Nancy Vakalahi
Roshan was exceptionally attentive, calm, and patient throughout our experience. He treated us with great kindness and ensured everything went smoothly. His professionalism was evident at every step, and he made the entire process straightforward and easy to follow. We truly had a wonderful experience working with him.Lani & Nancy Vakalahi. More...
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Waqa & Milika Taukei
We were incredibly impressed with Emily Britz from The Rent Shop Manukau. She was respectful, patient, and extremely responsive, making our family’s move completely seamless and stress-free. Nothing was ever too big or too small, and she ensured we understood every step.We highly recommend Emily to both landlords and tenants, truly one of the most helpful professionals we’ve come across. More...
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CODE ELECTRICALS
Best of best service. Couldn’t ask for more. Emily was amazing. Super girl. When we spoke we felt like we know her from ages. Positive vibes only. Very clear about everything. Best part is she listened which most realtors dont in my experience. She was really good and fast. She even worked late hours. Did everything in one day. We wish her well . I wish we found her sooner for our own property as well. Will definitely recommend her and work with her in future. She is top. We really appreciate her and her hard work. More...
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Norah-Jane
Thank you Emily Britz for your excellent service, everything was smooth from start to finish. Everything was clear, she understood our circumstances and was able to help us with everything and we were able to secure a rental within the same week. Communication was exceptional I highly recommend her. We are very pleased you went above and beyond for us thank you :) More...
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Mary Wallace
Bridget Wood was absolutely fantastic to work with during this process. As new renters to the country, she went above and beyond answering our questions (which were probably more than average! ) and was very responsive with all communication. My husband and I went into the Rental Shop office on numerous occasions and every staff member we encountered was equally wonderful. Would recommend working with Bridget for your rental needs. More...
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Raelene Tokona
Have been renting with rent shop for a while now and they are fantastic people and always helpful with any information regarding looking for other properties should you decide to move into a smaller property at some stage recommend highly.
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Rad!
Agnes was a pleasure to deal with and helped me secure my new place asap. These guys are super friendly, professional, and onto it. They get you sussed out in no time :) More...
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Cangotron
Very happy with the service, professionalism and even the prompt responses we experienced with the property manager, Agnes Asini. Thank you, much appreciated
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Rupinder Nijjer
Agnes was professional, supportive and always quick to respond to any questions I had throughout the process.she help us to find house very fast. Thanks for your service
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JK TN
Agnes Asini was amazing. Warm, approachable, informative and very helpful. Its been awhile since we were last in this space and she made the transition so smooth, quick to the chase and hassle-free for us. Only have compliments from my family and I. Thank you Agnes, wishing you all the best! More...
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Diane Gillard
Agnes from The Rent Shop Manukau rented my property for me. Agnes responded promptly and worked diligently. She gave me good advice and the property had new tenants within a short period. Highly recommend.
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Diana Nya
Agnes Asini i appreciate her professionalism and would highly recommend them
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Nivethitha Kannan
I’m so happy with the service provided by my property manager, Agnes Asini. She was incredibly helpful throughout the entire process—from viewing the property right through to moving in. I made a few requests along the way, including changes to my move-in date and even help with sorting out power after moving in (poor me, always needing help 😅), and she handled everything so patiently and efficiently. Agnes was very responsive, even over the weekend, which I truly appreciated. Thank you so much, Agnes, for making the whole experience smooth and stress-free! More...
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Tony Cats
Very easy to deal.with and straight forward.
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Jodie Foreman
We would like to Acknowledge the amazing work Zelda from the rent shop does. She is personable,professional, reliable, and very responsive. Maintenance requests are handled quickly & efficiently. We even got a goodie bag when we signed the lease :) She does a great job & it is always my pleasure to see her on any of our inspections for a little chat. We would highly recommend the rent shop especially Zelda to anyone looking for a dependable and knowledgeable property manager. More...
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Gareth
As a renter I dread when I decide to move house here in NZ. This is the first time I am dealing with a real estate company that is so professional and make a real effort to make it so easy. Ronel Theunissen was our property manager and she was absolutely fantastic!!! Her mannerism and professionalism was unexpected and so welcoming. We even got a gift bag with goodies when we moved in :) Thank you Ronel/The Rent Shop and keep up the good work!!! More...
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Viena Tafa
We went to view a house under this property management and had such a positive experience. Our landlord, Agnes, was really kind, welcoming and easy to talk to which made the whole viewing more relaxed. The house was lovely and very affordable compared to other properties we had seen. I would definitely recommend this organisation to anyone who is looking for more affordable places with a genuine caring landlord. Thank you Agnes Asini for all your help, we appreciate it. More...
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Amanda Gill
Agnes rented my property quickly and well. She is reliable and gets back to answers to any queries. Agnes, is pleasant, positive and effective.
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Why should our clients choose you?
As a family owned business, everyone on our team from leadership through to front desk takes a genuine interest in delivering the very best experience for property owners and tenants alike.
Our property managers are backed by our team of administrators, mentors and relief staff - so you can be assured that your property and your tenants will be taken care of, even if your property manager goes on annual leave.
Experience - Our core focus is on Property Management - we only manage properties, we don't sell them, so over the last 18 years we've refined systems and processes and will continue to do so.
Our Property Managers are some of the best in the industry. - Our reviews and testimonials back this up.
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