Harper Digital Ltd

Great experience working with Samuel. Professional, efficient, and delivered exactly what was needed. Would happily work with him again.

Reviewed on Google Maps

I highly recommend you have a chat with Samuel Lindsay for your online marketing. Keeping up to date with AI and various other opportunities is best outsourced to the experts. I've found Samuel to be knowledgeable and friendly and he'll help you decide the best plan for your business. More...

Reviewed on Google Maps

Working with Harper Digital has been fantastic. Caitlyn is super helpful, explains everything clearly, and regularly checks in to make sure we’re happy and getting results. She’s proactive in identifying what’s not working and adjusts the plan to improve performance, which we really value. We saw an increase in entries for our events, have a much better understanding of our marketing, and it’s saved us a lot of time and stress.Highly recommend. More...

Reviewed on Google Maps

Sam and the team are outstanding when it comes to informing their clients on the ins and outs of optimising your business presence online. Highly recommend.

Reviewed on Google Maps

I’ve been lucky enough to get to know Samuel at Harper Digital over the past 6 months. He’s very knowledgeable, always willing to help, and a great guy to deal with.

Reviewed on Google Maps

I highly recommend Harper digital, particularly, Samuel who set everything up so well for me. Well worth getting in touch with these guys..

Reviewed on Google Maps

Carla and the team were fantastic to work with. They did an incredible job getting the Blog the Globe website live and the end result exceeded my expectations. Throughout the process Carla answered all my questions with patience and professionalism, which made the whole experience smooth and enjoyable.I’m thrilled with the final website and really appreciate all the work that went into it. More...

Reviewed on Google Maps

Kaleb and Sally at Harper have been amazing to deal with, Kaleb onboarded us as a client nearly 2 years ago with a sharp pricing model and a fresh take on how they could deliver value. I liked the way they conducted the offer, and took the time to understand not just our advertising but also our business, and given the multi channels of Harper digital being Website development, Hosting, and Digital marketing they could do all that we needed. They don't try to sell more services at all costs but support a wider business and marketing strategy.Sally our account manager whilst we didn't start with her as our account manager, we immediately noticed the impact that she had when coming on to look after our account. Sally takes the time to understand the bigger picture and how they can best support the outcomes we want to achieve. Since being with Harper we have doubled the number of Locations that we have, and we also have had significant growth in our digital interactions and online conversions.We have absolute trust in Harper digital and in particular with Sally and Kaleb. Now, with a lot of business growth decisions we consult very early with the team, as to get the valued input from them and the insights they provide. They are a trusted partner to our business and will continue to be as we grow. The monthly pulse meetings are valuable, and they show that they are more than just a commodity service.Thank you! More...

Reviewed on Google Maps

My experience with Harper Digital – a word of caution for other business owners I don’t usually leave reviews like this, but I feel a responsibility to share my experience so other business owners can make informed decisions. From onboarding, I was very clear that timing was critical — this was my busiest and most important month of the year. Despite those discussions, my account manager went on leave, campaigns were delayed, and I was never provided access to the performance dashboard I was repeatedly told had already been sent to me. When I raised concerns, I was told emails had been sent that clearly hadn’t. Responsibility was deflected rather than owned. Feedback for ads had been provided weeks earlier, yet delays were blamed on me. Despite supplying brand guidelines (and later having to create additional documents due to repeated misunderstandings), the brand still wasn’t properly understood or executed. The most damaging part was being effectively abandoned during a peak trading period, which coincided with a noticeable drop in bookings. Instead of accountability, the response was evasive. Matters escalated to directors, yet no one at that level dealt with my concerns directly. I was pushed toward a settlement discussion that included a gag clause — something I did not sign — which spoke volumes. I ultimately had to bring in an external marketing consultant just to manage the situation, adding unnecessary cost and stress. A full refund was eventually issued, which in my view only happened because the failures were undeniable. My recommendation: If you’re considering Harper Digital, ensure expectations, access, accountability, and continuity are contractually crystal clear — especially around reporting access, campaign timelines, and who is responsible when things go wrong. Even the response to this review, if provided, will likely demonstrate the same avoidance of ownership that defined my experience. This isn’t written out of malice — it’s written out of responsibility to other business owners who don’t have time for excuses when results and trust matter. More...

Reviewed on Facebook

I engaged Harper Digital to manage Google Ads, conversion tracking, & performance reporting for my award-winning charter boat business, which operates in a highly seasonal, peak-critical environment. The urgency of launching campaigns quickly for my most important trading month was explicitly discussed during onboarding.The first red flags appeared when I attempted to establish basic fundamentals: who was actually managing my account, why no dashboard login details had been issued, and why campaigns had not yet gone live despite the agreed urgency.Despite urgency my assigned account manager went on holiday during that peak month. No dashboard access had been provided. Campaigns had not started. When I queried this, a director stated that login details had already been sent (which they hadn’t) & that delays were due to outstanding feedback from me — (previously provided). An attempt to shift the responsibility off them & on to me.When dashboard login access was eventually provided, the reporting failure became immediately obvious. The dashboard reported over 8,000 “conversions.”For context, in our strongest month we would normally see approximately 30-40 bookings.The data was wildly inaccurate and completely unusable for evaluating performance or ROI, despite assurances that reporting would be accurate and decision-ready.At that point I engaged an independent Consulting Marketing Manager at my own expense purely to introduce urgent oversight and attempt to stabilise the engagement.I requested director level meeting to introduce my hired manager and address the issues. My requests for the meeting were repeatedly deflected by the director suggesting there was no need for my manager to take part. She also suggested harper digital directors not required and insisted on her sales rep attending instead. This was inappropriate given the nature of the issues and my requests for leadership intervention / accountability.As matters continued to deteriorate, I escalated repeatedly to the Managing Director, copying him into emails requesting his involvement. His responses were out-of-office replies with no return dates. With the situation worsening and commercial impact to our business mounting, I ultimately had to message him directly to advise that an email requiring his intervention was waiting in his inbox.Only then did he call.That call marked the collapse of professional leadership. I was treated as a nuisance for seeking director involvement. I was repeatedly told that “everything was in hand,” yet no explanation could be given as to what actions had been taken or how issues were being resolved. When pressed for clarity, the conversation escalated, voices were raised, and he stated he was already looking for an exit strategy rather than addressing the failures. The call ended without resolution or accountability.Following this, instead of the desired remediation, I was diverted away from the Managing Director and again pushed toward the sales team, this time to negotiate a settlement. The settlement offer contained a gag order, which I saw as an attempt to manage reputation rather than address the issues.During the period Harper Digital managed our marketing, performance declined and bookings dropped during our busiest trading window. I incurred additional costs simply to manage Harper Digital and contain the damage.Ultimately they pulled out of the service agreement realising their failures. A full refund was issued. I did not sign the gag order (they did). I was well within my rights for a refund as they grossly failed to meet their own service agreement terms and conditions, and deliver what they stated in their proposal.This review is shared so other business owners — particularly those operating in high-stakes or time-critical environments — can make an informed decision. Based on my experience, I would not trust this company, or its directors, with the responsibility of managing marketing where accuracy, critical timing, truth, transparency, ownership, professionalism or leadership matter. More...

Reviewed on Google Maps

Harper Digital have an amazing Team that come in on the daily to support another local business. They are always there to help if we have any issues and always offer free advice. We are grateful to have them as neighbours :)) More...

Reviewed on Google Maps

We have worked alongside Harper Digital on multiple projects and consistently found them professional, experienced, and well structured in their approach. Their briefs are clear, expectations are well managed, and communication is timely and considered. They bring strong strategic thinking to each engagement and work collaboratively with delivery partners to ensure projects stay on track and clients are well supported. More...

Reviewed on Google Maps

We have worked with Harper Digital for a number of years and they not only built an awesome website for us, but have managed our Google and online advertising to maximise our returns. We’ve had a great experience working with the team at Harper as they are super proactive and always seem to know exactly where to spend our advertising money for the best payback. Their expertise and strategic approach have made a real difference to our business and the results have been fantastic, with genuine leads that have converted into profitable sales. Have not worked with a better team and highly recommend Harper Digital to anyone looking for experts in digital marketing. Thanks Matt and the team !! More...

Reviewed on Google Maps

We are a roofing company with approx 20 employees and recently completed a review of our SEO marketing. We went to market to find the best partner for our needs. After interviewing several companies, we chose Harper Digital due to their professionalism and the exceptional support they provided throughout the process.We highly recommend Harper Digital — and especially Thomas — for the outstanding work he delivered, which has produced results well beyond our expectations. More...

Reviewed on Google Maps

We’ve been looking to strengthen our digital performance for some time, and partnering with Harper Digital has been a game-changer. Working with Thomas, Juliette, and Sally has been an absolute breeze — nothing is ever too hard, and their turnaround times are seriously impressive.They recently delivered a brand-new website for us, and it’s already outperforming our old site in every way. The team brings innovation, energy, and forward-thinking ideas to every interaction.Harper Digital is an exciting, results-driven company, and we’re thrilled to have them supporting our digital growth. More...

Reviewed on Google Maps

Harper Digital have been an absolute game changer for our business. After working with multiple companies over the years and seeing little to no improvement, partnering with Thomas, Terry, and Caleb has been a breath of fresh air. Their expertise in Google Ads has finally delivered the results we’d been hoping for, and their support throughout the process has been exceptional.They have also assisted us with two website builds, both of which were seamless, professional and perfectly aligned with our brand. The team is proactive, knowledgeable, and genuinely committed to helping us grow.Highly recommend Harper Digital, such an outstanding team delivering outstanding results. More...

Reviewed on Google Maps

Met with Kaleb from Harper Digital and was really impressed with how clearly he explained the opportunities for our business and the best timing to begin. Great experience would happily suggest Harper Digital to anyone. More...

Reviewed on Google Maps

We recently switched to Harper for managing our Google Ads for Go Pest, and I’ve been extremely impressed with their efficiency, communication, and expertise. I’m working with Sally, who is absolutely lovely and excellent at what she does. Thanks, team! More...

Reviewed on Google Maps

Thomas is awesome, just saying! Harper Digital is the rare agency that actually delivers: clear plan, clean reporting, zero fluff, and results that show up in bookings and bank accounts. Keep doing great job

Reviewed on Google Maps

⭐️⭐️⭐️⭐️⭐️We’ve had the pleasure of meeting Thomas Standfield from Harper Digital, and I’m genuinely impressed. He’s smart, thoughtful, and gets things done with a calm, professional energy. You can tell he really knows his stuff, and he has a way of making complex things feel simple.If you ever have the chance to work with Thomas or Harper Digital, you’ll be in excellent hands. A truly standout professional! More...

Reviewed on Google Maps

Harper Digital are a great team to work with. A sit down with Thomas simplifies the marketing which is great!

Reviewed on Google Maps

Thomas was amazing to deal with he guided us through every step of the way.!

Reviewed on Google Maps

We couldn’t recommend Thomas and his team enough!

Reviewed on Google Maps

Great service provided by Tom, Georgia and Kidd. The website was ready in less than two weeks and the result was above and beyond all expectations. Highly recommend.

Reviewed on Google Maps

We have really enjoyed working with Chris from Harper Digital. Together, we've developed a clear and effective strategy that’s already delivering encouraging results for our business. Chris brings insight, creativity, and a collaborative spirit that makes the process both productive and enjoyable. We're excited about the momentum we've built and look forward to continuing this partnership. More...

Reviewed on Google Maps

Thomas was amazing to work with! Thank you

Reviewed on Google Maps

I have used Harper Digital's services in 2 different organisations and have always had a very positive experience. In the first organisation, the decision was made to move the funding from the sales team into digital advertising as the results were so positive. In the second organisation, we have seen unprecedented levels of enquiry for new work and the business is the busiest it has ever been in 30 years of operation. Keeping up with the digital space is a full-time job and when you're a marketing generalist, it is so beneficial to have specialists like Harper providing support and advice. Nick Nel has been a very responsive, reliable and pleasant Strategist to work with. More...

Reviewed on Google Maps

We switched over to Harper digital in 2024 and they made the process so easy and seamless. Since then they have done an amazing job at keeping us up to date and informed all the time. You never feel like just a number to them! Would recommend them to anyone More...

Reviewed on Google Maps

I have been working with Nick from Harpers for approximately 1 year. I find Nick to be very knowledgeable and a great communicator and to top it off a good guy

Reviewed on Google Maps

We have partnered with Harper for 3 years...this has included 3 website builds, lots of performance marketing and a lot of great wins. We have found this to be an excellent partnership - Harper are willing to let us bring our expertise to the areas we excel in and bring theirs to help bolster our wide marketing initiatives. More...

Reviewed on Google Maps

If Google Ads were an Olympic sport, Nick Nel @ Harper Digital would not only take the gold — he’d set records that future generations would struggle to comprehend. A strategist of rare calibre, Nick transforms the often-daunting digital battlefield into something that feels seamless, effortless, and oddly enjoyable.Working with Nick isn’t merely “outsourcing digital marketing.” It’s enrolling in a masterclass where clicks turn into customers, and customers turn into loyalists. To put it simply: when Nick Nel touches your campaign, magic happens.Do yourself a favour. Call them. Then watch your business rise. More...

Reviewed on Google Maps

Exceptional work! We’ve worked with many agencies in the past and struggled to find one that truly understands our needs. Harper’s team is extremely professional, intelligent, and highly experienced in digital marketing . I would strongly recommend them to anyone looking for a reliable partner to manage their digital marketing needs. More...

Reviewed on Google Maps

Fantastic Results with Harper Digital!Harper Digital has been a game-changer for our advertising in just four months.From our first consultation through to developing a strong strategy, everything has been smooth and professional. Their team truly gets our business.Our monthly catch-ups are incredibly helpful. They're always ready to discuss performance and make smart adjustments, keeping our campaigns on track and delivering great results.Thanks to Harper Digital, our advertising is performing exceptionally well. We highly recommend them if you're looking for an effective and reliable advertising partner! More...

Reviewed on Google Maps

Have maintained a high level of professionalism and excellent communication from the point of engagement. Would highly recommend this company.

Reviewed on Google Maps

Working with Thomas from Harper has been a great experience. He is fast, effective and outlines the clear path forward so that expectations are set from the get-go.

Reviewed on Google Maps

I called to Harper Digital, spoke with Thomas. Altough i couldnt afford to pay their fee, he frankly advised me to someone else who deals with small businesses. i called them, spoke with Tom. He helped me so much. Gave me very important point which i did and immediately after, few more bookings started to come my way. I certainly recommend both Harper Digital and Tom from Trigger Digital. Victor More...

Reviewed on Google Maps

I worked with Harper for over two years, so I gained a fairly good understanding of how they operate. Things started off well, and there were times where I was happy with how the campaigns were running. In the first year, it was discovered that we had been undercharged over several months which added up to several thousand dollars. I had a call from the Director and in just a couple of minutes, we came to an arrangement and had it resolved.What I found so disappointing was that recently when the shoe was on the other foot (Harper had overcharged us), there was push-back, delays, blame shifting and I constantly felt minimized.Harper charge a premium fee, so I expect their team to be proactively managing our account. But there were significant mistakes including our social media ads being switched off for over 30 days, as well as our Google budgets dropping by 30% for three months, leading to overcharging of their variable fee. Both of these issues were picked up by me, rather than the company we pay to ensure things are working correctly.I had already been a customer of Harper's for 2 years, and stuck with them through 3 account managers, I gave Harper every opportunity to put things right, and I wanted to resolve it and stay on, but they continued to delay and I lost patience. In the end I was offered a one month credit which was too little too late and irrelevant as I had already decided to leave.I'm still ready to take your call to get this resolved fairly and things will be forgiven. More...

Reviewed on Google Maps

I used to do all our business Google Adwords myself, but our decision to put our marketing campaign through Harper Digital has been invaluable to our business. Anine has really listened to our needs in a complex and competitive industry, putting together SEO and marketing strategies to maximize our reach. More...

Reviewed on Google Maps

The results Harper has achieved on my ads campaigns are absolutely disgusting they have cost our company thousands in lost advertising budget we have been with our current advertising company for over a year and Harpers ads could not come preform as well as their worst ads they could not even out preform the social boosts I do from my cellphone I highly recommend doing it yourself or going to a real agency

Reviewed on Facebook

A great and knowledgable team! I use their services and would recommend anyone looking to get an EXCELLENT digital marketing campaigns to do the same!

Great service and advice. Highly recommended.

Nothing but great things to say about the Harper Digital Team, Thomas, Karishma, Caitlyn, Matt and more.... >> thank you for efforts everything is working seemlessly, look forward to continuing the partnership, Darryl

Burnt once twice shy is how I approached Harper after having poor experiences with other digital marketing companies. From the outset they never made outrageous promises, they did however lay a clear path with measurable results and over the last several years we have achieved goals, tested new strategies and reworked those that were not performing. Overall a superb company to partner with! More...