Aspire Property Management has the happiest customers in NZ - just check out our Google reviews; 4.9/5 with over 400 reviews. We manage over 1,000 residential and commercial properties in Auckland, Hamilton and Tauranga. We offer no lock-in contract, no fees added to maintenance bills, low fees, and the best service in NZ!
483 customer reviews
Ganesh S K
Reviewed on Google Maps
Joyce Chi
I moved my property over from another property management company to Aspire in November last year, and I’ve been very happy with the experience so far. One of my biggest concerns was finding a new tenant during the Christmas period. However, the team handled everything really well. Even over the Christmas and holiday period, there was always someone looking after my property. They continued arranging viewings, following up with prospective tenants and keeping me regularly updated throughout the process. I never felt like things were put on hold just because it was the holiday season.I’m also really impressed by how they use AI and technology to improve their service and communication. Everything is efficient, transparent and easy to follow. The team is friendly, responsive and professional, and communication has always been excellent.Most importantly, they found me a new tenant very quickly, which I really appreciated. As a landlord, I feel that my property is in good hands and I would definitely recommend this team to other property owners. More...
Reviewed on Google Maps
Vaishu B
We have a positive experience from day 1 with Aspire Property management. The way they handle issues and immediate actions they take are really wonderful. Communication was clear, and any questions or concerns were handled promptly. I really appreciated their support and efficient service. I would definitely recommend them to anyone looking for reliable property management services. Especially Bryony Key - Property Manager she is amazing very professional, responsive and helpful throughout the process.🙂 More...
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Maria
15 months with Aspire Property Management was 15 months too long.I engaged a property manager to remove the stress of managing a rental — instead, I often felt I was managing the property manager while also living with the consequences of poor tenant selection. I live directly above my two-bedroom rental in a 1902 home, with only the original timber floorboards separating the two dwellings. I was very clear that quiet, considerate tenants were essential, particularly as I was studying at the University of Auckland.I was overseas with very limited internet access when Aspire selected the tenants, so I trusted them to honour those requirements and use their professional judgement. Instead, I spent the following 15 months living with the consequences of my requirements being largely ignored.The result was 15 months of:• An unemployed mechanic who was home much of the day, with frequent visitors and constant coming and going, day and night• The smoke alarm regularly going off day and night…• Extremely loud modified cars being revved outside my bedroom at all hours• Repeated car break-ins and theft of vehicle parts in the immediate neighbourhood during the tenancy; these stopped after the tenants left and, to my knowledge, have not occurred since• Parties and repeated door slamming, day and night• Unanswered emails and concerns requiring repeated follow-up• An additional person staying at the property, receiving mail/parcels there and sleeping in the lounge, with my concerns ultimately unresolved by Aspire.The impact went far beyond the normal frustrations of renting out a property. I never knew whether I would get a decent night’s sleep or be able to work, study productively, or sit online exams in my own home. It became so disruptive and stressful that I withdrew mid-semester from my Graduate Diploma at the University of Auckland and had to apply for special leave.As soon as the tenants gave notice, I interviewed five other property management companies and changed agencies.The contrast has been extraordinary. I now have a wonderful, considerate tenant and property managers who listen, respond promptly and proactively manage issues — at only a fraction of the cost. My home is peaceful again and my daily life has changed enormously for the better.The saddest part is realising how unnecessary those 15 months of stress were.Based on my experience, I cannot recommend Aspire Property Management. Sadly, if zero stars were an option, that would more accurately reflect my 15 months with them. More...
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Courtney Tremlett
Bryony was an exceptional property manager - always so professional, responsive, efficient and a lovely person to deal with!
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Maree Stewart
With Aspire we experienced professional management of our rental property. Tenants were excellent in caring for the property and aspire were prudent in monitoring all aspects of this tenancy.
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Jemaine Clement
Overrated. Cheap ✅ get what you pay for. If you have older houses, watch their maintenance ability and decision making. Administration is ordinary, statements, maintenance tracking and disclosure of all aspects. Sound but lacking easy to read and find information. More...
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soe win
Aspire Property Management team is really helpful and prompt support , Especially Magggie and Joy.
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Hannah Wetzel
My partner and I had Sonia Retter as our Aspire Property Manager and she was an absolute delight. She was always prompt to respond and easy to communicate with - alongside being genuinely kind and compassionate in her responses. Sonia was super helpful in lodging any maintenance issues and made sure we were well taken care of. I would 100% recommend her as a property manager :) More...
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Adriane Bulhões
Georgia has been incredibly responsive and helpful throughout the entire process, from our very first house viewing right through to now. She made sure to find a viewing time that worked for me, and she was patient and thorough answering every question I had along the way. I really appreciated her support and would highly recommend her to anyone looking for a place. More...
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Jake Buhler
Very helpful in directing the steps in renting here in Auckland! Bryony is super friendly and very personable.
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Carrie Gallagher
I’ve been dealing with Anastasia at Aspire, and she has been fantastic. She helped negotiate an ideal extension to my rental contract and has been incredibly helpful throughout the process, always responding promptly. I would definitely recommend Aspire and Anastasia. Thanks again for all your help! More...
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Sally Kang
We have had a wonderful experience with Aspire Property Management. From the very beginning, Briana made us feel welcomed and supported with her professionalism, kindness, and excellent communication. Since then, Georgia has continued to provide the same high level of service. She has been friendly, responsive, and very helpful whenever we have had questions or maintenance requests.We truly appreciate both Briana and Georgia, as well as the entire Aspire team, for making our experience as tenants so smooth and positive.Thank you for your ongoing support and excellent service. We highly recommend Aspire Property Management. More...
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Jack Cao
A special thank you to our property manager: Bryony, who has been absolutely amazing. Her communication was exceptional, she kept us informed every step of the way, responded incredibly quickly to every question or request, and consistently went above and beyond our expectations. What impressed us most was how Bryony recently managed a very tight tenant turnover that fell over the weekend. Despite the challenging timeline, she coordinated everything efficiently and ensured the property was ready without any unnecessary delays. Her dedication, responsiveness, and attention to detail gave us complete confidence that our property was in excellent hands.We highly recommend Aspire Property Management to anyone looking for a reliable and professional property management company, and we especially recommend Bryony for her outstanding service. Thank you for making what could have been a stressful process so smooth and hassle free! More...
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Amy Sleeper
The team at Aspire have been fantastic to work with from day one. Bryony has been incredibly helpful not just with standard day to day management, but when the roof had a leak which caused damage to the inside of the house, she managed everything for me. As I am overseas for the time being, it is wonderful to be able to not have to worry as my property is in great hands. More...
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Melissa Zieleman
Good experience with Bryony, she is very responsive which is appreciated knowing how many properties she manages.
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Garth Adams
Freindly and approachable from the start. I drove by to have a look at the location and there happened to be a viewing. Bryony invited me in despite me not havving registered. Communication was excellent during the next few steps and sorted any other issues we had. We also had a call to arrange transfer of our untilities, etc.The rest is history. We are happy in this new space. More...
Reviewed on Google Maps
Hengxuan Cao
I’ve had a great experience with Georgia and Aspire Property Management. Georgia has always been professional, responsive, and helpful whenever I’ve had any questions or maintenance requests. Communication has been clear and prompt, and she has made the whole tenancy process smooth and stress-free. I really appreciate her support and would happily recommend Georgia and Aspire to anyone looking for a reliable property manager. More...
Reviewed on Google Maps
Sienna Templeton
We had a fantastic experience working with Bryony from Aspire Property. She was professional, friendly, and incredibly efficient throughout the entire process. Communication was excellent, and she made everything feel straightforward and stress-free. We really appreciated her warm, approachable manner and would highly recommend her. Thank you! More...
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Merlin X
Excellent service from start to finish. The team was professional, communication was prompt and efficient, and the pricing was clear and transparent. I would highly recommend them. Thanks Zoe and Jordan. More...
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Long Lui
Great service and very responsive team. A special thank you to Georgia Winnie for being so helpful and thoughtful. Really appreciate your professionalism and excellent customer service. Highly recommended!
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Stephanie J
Aspire Property Management was fantastic! Bryony got me into a house quickly, and the whole process was smooth and stress-free. Great communication and excellent service. Highly recommend! More...
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vanesha waters
I would like to take this opportunity to express my sincere appreciation toTim Bryant, Sonia Retter and the entire team at Aspire Property Management for the exceptional service and support I have received over the past six years as a tenant. Tim & Sonia have been professional, approachable, and genuinely caring, and responded promptly whenever I have needed assistance. There willingness to help have made a real difference and have made renting through Aspire Property Management a positive experience.Over the past six years, I have always felt valued as a tenant. It is reassuring to know that any concerns or questions are handled efficiently and with genuine care.The professionalism and dedication shown by Tim & Sonia and the Aspire Property Management team have not gone unnoticed, and I am truly grateful for everything they have done.Good property management can make a significant difference to a tenant's experience, and I feel fortunate to have been supported by a team that consistently demonstrates integrity, respect, and excellent customer service.Please pass on my appreciation toSonia Retter Tim Bryant & the rest of the team at Aspire property management.Ngā mihi Nui kia koutouVanesha Waters More...
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Gary Coulam
A very profound thank you to Byrony for her excellent support and understanding. Highly recommended.
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Darshana Mendis
Best place to live with families.So beautiful house and excellent service by Aspire property.
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Nathan Jones
Very easy and happy people to deal with. Absolutely no issue or complaints on my end.
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Vijay Adhithyan Mohan
Our agent, Bryony was amazing ever since we moved in. The issues we raised if at all any were attended quickly and resolved :)
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w m
Anastasia was a pleasure to deal with.
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Enah Durakovic
My property manager is Georgia from Aspire property Management. She is by far the best property manager I’ve ever had! She’s always friendly, professional, and quick to help with anything we need. Her communication is excellent, and she genuinely cares about her tenants. I would 1000% recommend Georgia to anyone looking for an amazing property manager. Thank you for making renting such a great experience! More...
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Sharuru
We've been having absolutely happy experiences with Aspire and Sonia ever since we rented the current house.Sonia's professionalism is superb with clear communication and prompt response whenever the issue arises in a house and be fixed almost immediately. Aspire is the best agency in my rental history and most of all,all the staff are very good people including maintenance guys and builders! I can guarantee with confidence that you can count on Aspire and Sonia! More...
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Sue Calvert
I have had a really positive experience with Aspire from the outset. My property manager Georgia has gone above and beyond for me in some tricky circumstances and made everything stress free. Couldn’t recommend them or her more highly. More...
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ghazaleh tavakoli
We had a wonderful experience working with Bryony. She was incredibly kind, friendly, and professional throughout the entire process. As we had just arrived in New Zealand, we were unfamiliar with the rental process, but she was always patient, helpful, and happy to answer all of our questions.She made everything smooth and stress-free, kept us informed every step of the way, and was always quick to respond. We truly appreciate all of her support and would highly recommend her to anyone looking for a property manager.Thank you so much, Bryony, for making our first renting experience in New Zealand such a positive one! More...
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Danika Dwyer
Bryony has been fantastic at managing our property. She is conscientious, efficient and has excellent communication. I highly recommend Byrony and Aspire.
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Dr Christian Thoma
We have been tenants of Aspire Property for a little over two years and enjoyed friendly professional service throughout. Repairs and maintenance have been handled quickly by their contractors, and the agents we have had have all been great to deal with.
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Ruby Saini
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Darshani Udaya Kumari
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DE Stevens
Highly recommend Chris who is my manager for several properties. Quick to reply to issues or requests. Landlord focused
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Natasha Clark
Great property management company. We are well pleased thus far. We find Bryony so lovely and approachable. It’s all been fantastic so far.
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Stevie Davis-Tana
Jordan Brown at Aspire was our property manager as she was so amazing. We've had a few property managers over our time as renters and she was hands down the best. Super easy to communicate with, friendly, understanding, and very professional. We were very lucky to have her! More...
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Margaret Freeman
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Etana Bryce
As a tenant, Sonia was a wonderful property manager to deal with, she was swift to adress any issues and was always kind.Highly recommend 👌
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Warwick Blow
Bryony Key is a great asset to Aspire. She has excellent communication and does exactly what she says with efficiency. Would highly recommend her to anyone seeking a property manager.
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Kathleen Lucy Frances Jordan
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Arulvilee Verma
Bryony has been very helpful and professional throughout our experience. Bryony also effective in handling any issues and always works to resolve them promptly. We really appreciate her excellent service and support. More...
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Emily Andrell
Great rental company to deal with! The process was smooth from the start. Our property manager is Bryony, Communication is excellent, Bryony is friendly and helpful. highly recommend their services, Aspire property management More...
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Rachel Devereux
We've been very happy to have Bryony Key as the property manager for our townhouse in Auckland. Living outside of Auckland, it's reassuring to know our property is in such capable hands. She has made the entire experience stress-free and hassle-free. Thank you, Bryony, for your excellent service! More...
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Yogesh Verma
Very quick to attend to respond to issues
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Sam Lane
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Mark Rennie
Very professional and great communication from property manager
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Sahil Kang
Sam and his team have been great with renting out my properties. I have also referred him to my friends and family.
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What do you love most about your job?
We love helping landlords enjoy owning a rental property - sometimes it can be very stressful - we make it stress-free!
What inspired you to start your own business?
Our MD Mike Atkinson worked overseas in property management, and when he returned to NZ he saw a gap in the market for a business that actually cared about landlords AND tenants. He created a tech-focussed approach to property management that allows each property manager to have more time for client communication and care.
Why should our clients choose you?
We are reliable, honest and friendly. We care about our customers. We don't sell real estate - we are property management experts. And we don't lock you into a long contract - we want you to stay with us because you love us, not because you have to!
Can you provide your services online or remotely? If so, please add details.
We work with many overseas clients, so yes, we can work remotely with landlords, but we work face-to-face with tenants and conduct in-person property inspections and viewings.
Residential Property Management
We service Auckland, Bay of Plenty and the Waikato. No lock-in contract, no fees added to maintenance bills, low management fee
Commercial Property Management
We take care of all types of commercial properties; industrial, offices, retail, hospitality, medical centres, and more!