I must admit after reading some of the reviews I was hesitant to bring my bike for a repair and tune-up at this shop. But Tim was not rude at all, in fact quite pleasant and Giant Vaudreuil did a great job fixing a repair that was poorly done somewhere else and checking over my folding bicycle last year. This year when I was having trouble with my bike I brought it by and Tim did not charge me for straightening it out. He gave me great advice and showed me what was going on. I felt supported and I had a great time chatting with him. I don't know why this shop gets bad reviews. I have never had a bad experience at Giant Vaudreuil and I recommend them highly. More...
I’m 47 years old and I never write reviews. But after reading some of the negative comments targeting Tim and his store, I felt compelled to make an exception. I’m probably one of the most demanding and annoying customers there is. Yet, in order to help me resolve my problems, Tim has always gone above and beyond of what a normal person would consider reasonable. He has never treated me with anything but the utmost respect! The same goes for all of his employees. So for all of you considering to visit his store, rest assured that you won’t experience anything short of an A1 service and when leaving, you'll have a big smile on your face. And for all of you haters out there, do yourself a huge favor and go get some professional help! More...
Un gros MERCI à Tim, pour avoir respecté le prix qui avait été fixé par téléphone , pour la livraison du vélo à la date promise et pour sa courtoisie. Merci beaucoup à Alex pour avoir pris le temps d'installer la membrane protectrice sur mon superbe Giant Lafree E+ 2 Vert, même si on etait samedi en après-midi et qu'il y a de l'achalandage et pour terminer un beau merci aussi à Brenda pour ses bons conseils pour l'achat des accessoires. Une très agréable expérience chez Giant Vaudreuil. More...
I went to Buy a new bike. I really Like the brand i met with Tim and his service was excellent from start to finish. he took the time to explain all the details about the bikes I was looking at (very knowledgeable) he went above and beyond so that I was satisfied, even after the sale when I encountered a problem he was able to fix everything for me to make sure I was happy. It was great experience, good people, and great products recommend 100%. Personally being in Sales, service is important to me and I never write reviews but I was so satisfied with the service I felt the need to write a positive one. A1 guys keep up the good work. More...
Je suis entré à la boutique pour une crevaison et une mise au point, ils ont réparé le tout pour le lendemain. Après avoir fait du vélo dans la journée j'ai remarqué un petit pépin avec mon dérailleur, je suis retourné et ils ont cherché et trouvé un autre problème avec ma chaine et on tout recalibré, Tim et son technicien sont restés après la fermeture pour me permettre de repartir avec mon vélo et ils ne m'ont rien chargé pour la main d'oeuvre puisque j'avais fait la mise au point chez eux. Super patients et sympathiques! Merci! More...
Best tune- up I have ever had. My bike works like brand new. The owner is very patient explaining exactly what my bike needs to be running correctly. Very satisfied and I highly reccommend. More...
Ils ont bien réparé mon vélo
Great choices, high quality gear, friendly staff.
Very good Giant bicycles dealer. Highly recommend.
A great store & bike repair shop. Bought a Revolt 2 there and took my son's bike I today for a little TLC
Professional service and great staff who repaired my sons road bike quickly and properly after having another shop botch the job. Thanks again Tim and William!
The staff is very friendly and knowledgeable, they'll go to great lengths in order to ensure the right bike is chosen and fitted correctly.
Great bikes and service
Beautiful boutique with top quality products. Staff is very pleasant and helpful as well as mechanically savvy. Whether you are looking to buy a bike or repair one, this is your one stop bicycle shop.
Great Service! The new owner really knows his stuff, very knowledgeable about bicycle fiiting and accessories. I have had my bike repaired by them and they did a great job, very thorough. I highly recommend this store for great service! More...
I borrowed a demo bike for the weekend from this store. The staff is seriously educated on their products and the industry itself. They gave me many pointers that helped me accomplish a 130km ride in the defi pierre lavoie that allowed me to finish the race. Definately would recommend this store to anyone looking for a trustworthy and educated staff to take care of you and guide you through the sport of cycling.Thank you GIant VAudreuil for the great service. Can't wait to buy my first bike from you guys. More...
Although there is another Giant dealer closer to me I go the extra distance to do business with this store. Great service always and a very friendly staff.
Un excellent service, un personnel compétent et de superbes produits est tout ce que vous trouverez à Giant Vaudreuil.
Great bike shop with excellent service!! Mountain, Commute, or Kids bikes, Giant Vaudreuil has always answered my needs. Store manager Luke Kitzanuk and head mechanic Phil Lemaistre know bikes and are always willing to help me with my needs. I've been super pleased with their "above and beyond" service and highly recommend Giant Vaudreuil. More...