Wolverine Property Management Limited
8 Spring Street, St. Jacobs, ON, Canada
(5)
8 Spring Street, St. Jacobs, ON, Canada
(5)
A Partnership that brings ‘Peace of Mind’
Issues from Property Maintenance all the way to Tenant Management do NOT have to EQUAL Owner PAIN.
Once we are managing your property, we will lessen your burden of both work and worry. Your Property Needs will be handled. ​This is not just a statement, "This is our promise to you".
5 customer reviews
Jeremy
If you just need somebody to find you short-term tenants and collect rent, they might be OK - as owners and managers of student housing, that's their specialty. Their own student residences take precedence over paying owners/clients. Financial statements are cryptic at best - they assume the team talked to you about the items on the statements, but that is rare. That is just one aspect of their terrible communications with owners. If you have any sort of maintenance or property issue, need painting between tenants or anything like that, good luck. They will pay their preferred contractors with your money to maintain their relationship with those contractors regardless of how poor or incomplete the job is, and then charge you a transaction fee on top of that. Use at your own risk. More...
Frank Goldstein
Robert and Mike have taken care of my property in Kitchener, Ontario while we reside in Toronto, for many years. Robert and his team have taken the worries out of managing this property and have been extremely responsible on all fronts. Recommended!
Doug
We have used Wolverine P.M. for 4 years and as a result, we haven't had to deal with any issues. They handle all interaction with the tenants and resolve all problems. If a tenant leaves, they find another tenant on auto-pilot. We just receive the net rent automatically deposited in our account each month. In my mind, things have changed from "having a property" to "having an income stream" (and without the hassles). It was a great decision to have Wolverine manage the property. More...
Dean
Wolverine property management streamlined my rental property experience for me. While working full time and managing my property seems easy they made the process very efficient for me and my tenant.
Reply from Wolverine Property Management Limited
Thanks Dean
Andre Koehler
Although we have had some problematic tenants, Doug and Rob have been there to take our calls, and keep us apprised of the situation. Communication was good from them to us letting us know what is going on, and what we can expect. Have enjoyed working with them. They currently manage 4 properties for us. More...
Reply from Wolverine Property Management Limited
Thank you, we appreciate your kind words.
Why should our clients choose you?
We are an honest, hard-working team. We work for Owners, but realize that happy tenants are good for a property and the owners.
Can you provide your services online or remotely? If so, please add details.
We are totally cloud-based and operate with the latest in information technology.
What changes have you made to keep your customers safe from Covid-19?
We practice all appropriate Covid-19 protocols both in property care and in tenant / prospective tenant care.
Administrative Services
Oversight on behalf of the Property Owner
Management of Locks, Keys, Codes, Fobs
Oversite of Alarm & Surveillance systems
Annually analyze and recommend rent increases
Give oversight to Sub-Leasing as required
Rent Administration
Collect payments monthly
Keep an up to date ledger of each rental unit
Issue year-end rent receipts
Manage late rent payments
Online Tenant Portal
Maintain accurate unit information
Deal with tenant questions re online payments
Monthly Reporting to the Owner
Revenues Collected by property/tenant
Expenses by property
Emergency Services 24/7/365
Operate 24 hours per day, every day
Receive emergency information
Build a plan
See that plan is implemented in a timely manner
Going to site for an emergency
Accounts Payable
Receive and approve invoices
Pay invoices on behalf of the property owner, which
are reimbursement from rents collected monthly
Vendor Contract Management
Negotiate, engage and advise for services
Outdoor maintenance supervision
Oversee pest control as needed
Oversee cleaning when needed
Attend site for Quotations/inspections/instruction as needed
Tenant Liaison Services
Dealing with tenant issues as required
Deal with requested repair services
Help tenants figure things out
Inspection Services
Exterior inspections (start & end of lease)
Interior inspections (start & end of lease)
A written inspection report in Owners Portal
Initial Property Inspection
Co-ordinating Annual Safety Equipment Inspection
Preventative Property Maintenance
Replace furnace filters as/if required
Replace lightbulbs as needed
Smoke/C0 - annual battery replacment (NOT inspection)
Spring (inside) Inspection Report
Fall (Outside) Inspection Report
Legal Services (we are NOT paralegals)
Lease Violations - initially working with tenant
Working with a hired Paralegal to prep case for Tribunal
Eviction / Legal issue coordination with Paralegal
Create documentation to Issue eviction notices
Serving eviction notices to tenants
Appear at the tribunal as required
Attend with Sherriff &/or locksmith to repossess unit
Promotion of the Properties
Create / Organise unit details/media for marketing vacancies
Syndicate to our many marketing partners upcoming vacancies as they are communicated to us in order to reduce unit vacant time
Rental of the units/Lease Administration
Showing vacant units
Applicant screening
The lease agreement provided & modified to the property
Lease preparation
Tenant Lease signing and collection of back ground details on Tenants
Guarantor signing and collection of background details on Guarantor
Collection-first & last month's rent prior to occupancy
Verification of tenant insurance prior to occupancy
Tenant Retention services & Lease Renewals
New rental rates developed as allowed
Tenant renewal negotiation
Lease renewal preparation
Arrangement / Collection of future rent payments
Tenant Move In Services
Inspection of the unit with the condition documented prior to moving in
Provide tenant with any appropriate information about the unit
Provide tenant with safety information
Provide tenant with unit keys/fobs/codes as required
Tenant Move Out Services
Inspection of the unit prior to and upon move out
Collect keys, etc. from tenant
Reset lock codes if appropriate
Bill tenant for deficiencies as required
Collect payments for these deficiencies
