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W

Western Canadian Furnace Company Ltd.

Calgary

(50)

Reviews (50)

Leave a review
B
21 December 2019

When I called about booking a cleaning, I spoke with Ida who was very professional & sounded like she enjoyed what she was doing with enthusiasm. Chris & Jeremy came to do the cleaning & were very careful protecting the walls & cleaning up before they left. Very pleased with the service. I would give them a 5 out of 5 rating! More...

A
5 September 2019

I highly recommend Western Canadian Furnace! Everyone was great and easy to work with! Thank you

D
5 September 2019

They did a great job! They came on time, very professional and knowledgeable. I would definitely recommend them to my family and friends.

J
22 August 2019

Great company and great team. Service is great. I would highly recommend this company to anyone looking for a furnace installation.

A
20 August 2019

Very professional and understanding of my needs and wants. High attention to detail and very clean workmanship. Eric was very polite and courteous and Yuriy was there the entire way through from selling to install. I would highly recommend this company to anyone who is looking for any hvac or plumbing needs! More...

J
14 July 2019

Three Western Canadian Furnace Co. workers showed up, cleaned our furnace and ducts on three levels. They also cleaned the vacuflo. They worked quickly and efficiently. Awesome job! More...

S
12 July 2019

Yurey and Erec did great job installing our furnace eand water thank. Very professional, friendly.Did not leave any mess behind. Gat a good deal.We are very happy.Thank you More...

J
12 July 2019

They were polite and friendly and explained everything well about they work they had done. They had to move the appointment around a bit but they were always very polite and accommodating.

S
25 June 2019

On time, efficient, knowledgable.

B
12 April 2019

Efficient and courteous service. The technicians were on time and did a great job. I would recommend this company

P
12 March 2019

LOVE this company. They are professional, staff is friendly and they care about their customers. Had Brady and Nolan out to do our furnace and duct cleaning. They were honest, cleaned up after themselves and explained to us everything they were doing. Have been using this company for years and have never had an issue with them. Would recommend this company to anyone interested in using them. They train their staff well and the office staff is friendly and easy going! Great Job Western! More...

K
3 February 2019

Had an emergency service completed today. The service technician was impeccable! I found the technician to be very efficient and professional. The technician was most certainly the type of employee any company would want on their team. Kudos!!! More...

K
6 December 2018

The techs that came out were quick, professional, thorough, and friendly! highly recommended!

C
13 October 2018

Exceptional company. Very professional and knowledgeable. They were quick to come out, and come back, to diagnose the problem and get everything in shape. Shae, Zack and Uri were very polite and explained everything that was going on and how they were solving the problem. The people on the phone to book the appointments were also very attentive and professional, and the cost was very reasonable with no extra charges to come back as needed to make sure everything was perfect. Highly recommended in all regards. More...

P
12 August 2018

LOVE LOVE LOVE this company! Have nothing but amazing things to say. They are always the first company I call, they are always honest, efficient and effective in everything they do. My experience has always been fantastic, from making the appointment with the friendly team at the office to having their technicians in our home who are very good at their job. I will always recommend this company and will continue to use them for years to come. With the amount of services they offer I do not know why I would go anywhere else!! More...

R
12 August 2018

Steve & Tyler came to do the cleaning. They were right on time and walked me through what was going to occur. Upon inspection of the furnace Steve found cracked heat exchangers that were leaking CO and when questioned about scorch marks on the hot water tank explained that it has passed its expiration date. Although it was not heating season within a few hours I was called to book an appointment for the replacement two days later. I had Steve's price quote by the end of the next day. The replacement team (sorry I can't remember their names) was on time and stayed all day to complete the job. They were very polite and professional and even reinforced the back stairs they had been using when they noticed a step was loose. They walked us through how to work with the new equipment and the price was exactly what was quoted. Tyler then came about six weeks later to do a complimentary duct cleaning. He again was on time and was polite and professional. Everyone from the ladies on the phone booking the appointments to the workmen were polite, courteous and professional. I am looking forward to dealing with this company again next May when it will be time for the yearly inspection of the new furnace. GREAT JOB1!!!!! More...

C
17 July 2018

There people are always professional and courteous and they take the time to answer all your questions. I have dealt with them for years and wouldn't recommend anyone else.

M
20 April 2018

Thank you very much for the excellent work putting in our new furnace and hot water tank. Thank you for being so patient with me and all my questions. You people are awesome. It is so nice to have a good sleep at night, without waking up to a noisy furnace. Awesome customer service. See you next time. More...

E
21 February 2018

I just want to let you guys know how pleased we were with our service last week. Shae was so awesome, he made sure everything was safe, honored his original price quote despite having to spend more time once he got into things. Put us in a priority sequence when he saw the condition of our furnace - we felt like VIPs. Really nice to feel like we got value and a good person making our house warm and safe for our family. Seems like this type of service is rare in Calgary these days so a big THANK YOU! More...

S
16 January 2018

We got a new furnace from WCF in October 2017. The work was exceptional & fast.

S
16 January 2018

Had the guys come out and install an overhead heater in my garage. Very professional, fast, friendly and clean. Highly recommended.

K
16 January 2018

Guys were absolutely awesome had our furnace and hot water tank replaced.....would not use anyone else after seeing the job they did like night and day. ..thank you guys so much and I will gladly recommend you to anyone who needs work done !!!! More...

B
20 October 2017

Would not choose any other company to get the job done! Their team is efficient, professional and you can always count on them to complete any job, large or small! Competitive rates and friendly, family oriented staff ensures satisfaction at every encounter. More...

N
1 October 2017

Great establishment , impeccable customer service!

P
12 August 2017

We heard strange sounds coming from the furnace, which is a 2001 Carrier Weathermaker. We called Western Canadian Furnace as they had previously serviced the furnace. They arrived on time, the service guy was courteous and clean. The problem was identified and parts replaced. We are satisfied with the service and would recommend them to others. More...

P
12 August 2017

Our furnace was making vibrating sounds at increasingly regular intervals. The representative knew immediately what the problem was and fixed it. We had thought it was the humidifier in the past, so had that checked out about one month before. Because the cause was something different, we were not charged for a second service call. More...

D
12 August 2017

This company is local and friendly, they are clean and respectful. I have been using this company for over 6 years and have always trusted the advice from their technicians. I would highly recommend them for all furnace maintenance and upgrades. They have no hidden fees and always explain things in great detail if anything comes up. More...

C
12 August 2017

I have been using this company for over 5 years now not only for my home but my business. They are always prompt with service, professional and courteous. They explain everything they are doing and why and if they notice something that needs to be addressed you know right there and then. They have no hidden cost what the tell you is the price is the price. When I first moved into my house my gas bills were so high after they cam out and inspected my furnace they found work that needed to be completed. Once everything was done my gas bills decreased by half.

My neighbor is also now using this company and since using there services she has seen a decrease in her heating cost's. I had an emergency at my Mom's her furnace had gone down in - 27 weather she had called other company's gave her a two day window. She called and talked to me, I called Western and they were there that day. Unfortunately she needed to have her furnace replaced, but they gave her a great price and even helped explain the rebate she could get when the job was completed. After the install was done my Mom decided to call other company's just to see what they would have charged and the best price at the end of the day was Western. Western is always there to take care of there customers and they treat you like part of the family. I would highly recommend this company for all you furnace and pluming need's
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M
12 August 2016

They were fantastic! I had not had my ducts cleaned in years as I live in Toronto and I had rented out my house in Calgary and really wanted to have them done by someone that I trusted. The woman that I spoke with (Cathy?) was helpful, warm, informative and very professional on the phone. Matt called to let me know that he was on his way and from the moment they walked into my home they were polite, knowledgeable, helpful, efficient and friendly.
I would highly recommend them to anyone looking to have a good job done by some good guys.
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D
12 August 2016

Tyler and Tyler were thoughtful and professional. Told me exactly what they were doing Clean job

C
12 August 2016

Tyler & Tyler were very professional, courteous, knowledgeable and efficient. Our furnace, chimney and ducts were extremely dirty due to renovations. They still completed the job in less than an hour. We will be sure to use Western Furnace again! More...

D
12 August 2016

Tyler and Tyler were professional, courteous and very helpful. they were in and out in an hour and left the house tidy. I didn't know what to expect when I used a groupon for their service but I'm glad I did. They have lower cost extra vent rates and include a higher number (15). I will definitely be using them again in the future and highly recommend them to anyone. Great job guys and thanks for everything!! More...

C
12 August 2016

I would definitely use this company again.They arrived and gave me a quick walk-through of what they would be doing and gave me a full written quote before performing any work. The main technician did the normal up-selling that is expected, which worked in my case as I needed the Fresh Air Intake and Vacuflow cleaned anyway, I just didn't know they performed this task. They completed the work quickly and with minimal mess considering the work they were doing.Only thing against them was that they were 15 minutes late, but given that I live in Airdrie and they are in Calgary that is easy to overlook. They still finished before when they said they would so it still worked out. More...

C
28 October 2015

I had western furnace out to repair my furnace as it wasn't working just a light kept blinking some code at me , their technician came looked at my furnace n diagnosed I needed a control board as well he pointed out my carrier furnace had multiple cracks in the heat exchanger . . he gave me some prices on what it would cost for a new furnace as well as what it would cost to replace control board n exchanger .. after crunching the numbers I decided to purchase a new furnace ..they just installed it yesterday Lennox with a new humidifier the city is coming out tomorrow for final inspection everything looks great home is toasty warm guys were professional n polite will continue to be a customer of theirs for years. More...

A
27 October 2015

I was very happy with the service provided. The technicians were friendly, professional and answered all my questions. The work was done with care. I am so pleased I called them and would highly recommend them. I would certainly use the  Western Canadian Furnace in the future. More...

A
12 August 2015

We were very pleased with the service provided by Western Canadian Furnace when they installed our new Lennox 98% Efficiency furnace. They were on time, very efficient and we are very satisfied. More...

K
12 August 2015

Matt helped me out a lot when my furnace would not kick in. First cold snap of the year and his phone never stopped ringing. He walked me through how to fix the sensor over the phone without an after hours service call.
Now I can call in during regular business hours to set up a regular maintenance call.
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A
12 August 2015

This was the second time I had Matt come by to inspect my furnace and clean my ducts and air returns. He took apart my very old furnace for the inspection and gave me tips and recommendations on what to look for in a replacement. You can tell safety is a top priority for Matt. He also was very thorough in the cleaning and did a great job. Will call him again next time I need the service. Highly recommended. More...

C
12 August 2015

2nd time I've used this company i moved last year n decided to have western come back out n clean my new home .. again I am beyond pleased I had 2 technicians come 1 of them rob was the same technician from my first visit which he remembered he was just as friendly and thorough as the first time n even did all the extras at a great price for me . . thank you guys my home has way less dust n smells great with sanitizer see u in 2 years More...

W
12 August 2014

This company has the best customer services and skilled technicians in Calgary hands down! WCF has went above and beyond for our company like no other. We have done smaller projects $10,000 as well large projects $180,000 with Western Canadian Furnace. The office staff is more then accommodating and pleasant every time I have spoke with them. The operations manager / lead technician (Max) is one of the most talented, knowledgeable people I have ever had the opportunity to deal with. The quality of the work we received was and continues to be impeccable! I would not be stretching the truth by calling this company one of the finest in North America let alone Canada. The only complaint I have is, I wish we knew about Western Canadian Furnace years ago. I would like to personally thank the owner Bruce for everything he has done for our company!! More...

A
12 August 2014

I had western canadian furnace come out to clean my vents a few weeks ago originally i was set up for 1f15 vents but when they guys came out they advised me i had over 20 vents and bumped me up to a better price package saving me over $30 in extra vents the showed me everything they were going to clean made sure i had a good understanding of what was going to be done after the job was done and all vents and furnace was cleaned i was surprised by how little mess there was from dust flying around barely any visible and all my vents were completely cleaned out and my furnace looked new
i would definitely recommend this company to anyone i know looking to have furnace and vents cleaned the techs went above and beyond
thank you western Canadian furnace look forward to using you again in the future
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C
12 August 2013

My furnace stopped working. I called around and Western was able to send someone out sameday to fix it. Yuriy came and installed a new motor. He knew what was wrong and was able to explain it to me in laymans terms. Will be using them from now on and will recomend their service department. More...

C
12 August 2013

I had western canadian furnace come out n clean my furnace n vents this week they came early for appointment n called first to ask if it was ok they went over everything with me before they did the job how many vents I have n how much it would cost gave me a flyer informing me of their additional services they offer unlike other companies I find try way to hard to over sell u they were respective and not pushy at all i added a dryer vent which they cleaned very well n I already got my mother to call and set up an Apointment for her house with them will definetly be using them in future thank u western canadian furnace

V
12 August 2012

Thanks to the technicians Randal and Ram for the good service,they came on time and stay the whole hr.as they say it would lasts. I found them very professional and I happy that finally the furnace is clean. More...

G
12 August 2012

I had the guys from western at my house today, they did an amazing job, they were very good at explaining everything they were doing to me, and they left my house clean. Thanks to service guys at western:-) More...

C
12 August 2012

The two technicians were very punctual, showing up about five minutes before the scheduled appointment time.
They were friendly and professional, introducing themselves and then clearly explaining what they were going to be doing.
They went to work quickly and were very efficient. The technician that inspected/serviced the furnace brought to my attention two parts that were nearing the end of their life span - the flame sensor and the ignitor. He said that they may or may not last us through one more winter, but I wanted to be on the safe side and instructed him to replace both parts at their respective prices (about $120-130 for both parts combined).
They proceeded to clean out all the ducts in the house with their special truck vacuum and also cleaned out the chimney and gas fireplace.
All in all, they were punctual, efficient, reasonably priced, and professional. I will definitely be using them again in the future for my annual furnace/HVAC maintenance.
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D
12 August 2012

I want to thank Western Canadian Furnace for sending Randal and Saidu to do this fall clean up work with furnace and vents. They were very detailed in what they did, very discreet and extremely professional. Thumbs up to your team. And we will see you next year. SIncerely, Diane More...

B
12 August 2012

Randal and his partner were excellent representatives of your company. They were so knowledgeable and explained everything to the smallest detail. I feel very confident with their workmanship and credibilty. They not only cleaned the furnace, they cleaned the dryer duct, chimney, fireplace and even found the Thermal Coupler on my furnace was going to go at any time!! They did both my duaghteres and miy place and now more then ever i feel the maintencae is complete and whay is the MOST important to me is we are all safe!!! More...

C
12 August 2011

I am very impressed with the service I received. Lee and Steve were very professional as well as provide information which will save me money down the road. Thanks for the great service you have provided. More...

V
12 August 2011

Really good service, discuss hypo-allergenic concerns. Knowledgeable. Kind and on-time. Professional and was not nosey like other companies around the house. Did a good assessment and made sure all vents were accounted for before starting the job. More...