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Union Bank Inn - OFFICIAL HOTEL WEBSITE

Edmonton

(1121)
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Reviews (1121)

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4.5/5

1121 customer reviews

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1 January 2020

First time at Madison’s Grill for their special NYE six course dinner and can I just say this restaurant deserves a thousand stars out of five. Servers and hosts were so polite, accommodating and warm, and our waitress was so bubbly and kind it just made the night all the more special. The restaurant is small but it isn’t cramped at all- in fact, it’s quite roomy but the ambiance is cozy and so inviting. And the food is something else. The NYE dinner was delicious and wonderful it’s hard for me to even express how good it was in comprehensible English. So many creative, vibrant, unique and well thought out dishes with many different textures and flavours that compliment each other so well. We will definitely be back, this is such a classy place! 2020’s off to a great start- if this night is an indication of what’s to come in the next decade, I can hardly wait! More...

Reviewed on Opentable

29 December 2019

We had a wonderful dinner here, the service was outstanding, the entrees, wine and dessert were delectable! We will be back for sure!! Thanks for a beautiful night!

Reviewed on Opentable

24 December 2019

Celebrating our Christmas wedding anniversary at Madison’s was a great experience. We may turn this into a tradition.

Reviewed on Opentable

23 December 2019

We came for a one night stay for our anniversary. The room was spacious, clean and they have wine and cheese waiting for you. Small added touches are lovely. Bed very comfy.We are at the restaurant for supper. We had the hen and seafood pasta. Both were delicious. Cute place. We had breakfast there as well. Salmon eggs Benny exceeded my standards. All the people we talked to were great. They helped us find parking too. Very busy downtown due to Christmas parties. Would stay here again. More...

Reviewed on Google Maps

22 December 2019

Excellent food and staff! We had an outstanding experience.

Reviewed on Opentable

21 December 2019

Good food and service. Would go again.

Reviewed on Opentable

21 December 2019

Service once again was second to none. The Christmas menu was delicious with the favorite being the eggnog cheesecake. We look forward to continuing our birthday tradition with an overnight at the Union Bank Inn and supper & breakfast and the Madison Grill. What puts the service over the top is the ability to have your dessert and left over wine delivered directly to you room in the Union Bank Inn. More...

Reviewed on Opentable

19 December 2019

Nice rooms!

Reviewed on Google Maps

19 December 2019

If you get the chance to stay in this quaint hotel make sure that you book a room on the heritage side. We were blown away with how beautiful the room was, how comfortable the bed was and how wonderful the staff were. The person working the front desk welcomed us and took his time on instructing us on some of the fundamentals of this hotel. He also made a wonderful suggest for breakfast the following morning. Thank you for being one of a kind and making our stay perfect. More...

Reviewed on Google Maps

16 December 2019

Lovely lunch with a colleague I hadn’t seen in a while.

Reviewed on Opentable

15 December 2019

Our 2nd time back and it did not disappoint. The food was outstanding, service a little slow due to 2 large tables but not enough that it was an issue. My husband had the set 3 course Christmas Dinner and he was in heaven. I had the gnocchi, trout and croissant bread pudding. Unbelievably good, kudos to the chef and the staff.Can't wait to go back. More...

Reviewed on Opentable

12 December 2019

I have stayed at this hotel on every trip to Edmonton. On my most recent visit, I was greeted by Nikola D. who is, in my regard, one of the most professional front desk clerk I have ever met. He was honest, helpful, attentive and not in a rush. He made my stay at the hotel very special. Nikola is to be commended on superior performance.||||As usual, the room was impeccably clean. I was fortunate to get a room in the Heritage section. My room faced Jasper which is a tad noisy but I appreciated having two large windows and plenty of daylight.||||The bathrobes are a wonderful amenity and the wine and cheese platter at 4h30 (approx.) is just perfect and oh so timely. The gas fireplace with its built in timer is great during the colder months (which is typically when I visit).||||The breakfast which is included is taken in the beautiful dining room on the main floor. There is a good array pf choices and the food is good (but not great - it was a tad better once upon a time. The servers are fast and very efficient.||||The rooms are very soundproof. Never once did I hear noise from another room and I know that hotel was full when I was there.||||The location of the hotel is perfect is your business is in the downtown core. It is close to buses and the Light Rail Transit (both underground and the new one above ground currently under construction). ||||Fabulous restaurants nearby including Tres Canarles (Mexican) and Ruth’s Chris (American Steakhouse chain).||||A short walking distance to the Edmonton City Centre (Mall) and the Citadel Theatre (I saw a production of A Christmas Carol).||||Skyshuttle can drop you off at this hotel and pick you up for the return trip to the airport (18.$ one way). They are reliable and on time. Compare with the set rate taxis from the airport to downtown at 55$.||||Stayed five nights and loved every minute of it. More...

Reviewed on Google Maps

12 December 2019

Loved it! Its been a while and very glad i gave it another try.

Reviewed on Opentable

7 December 2019

Awesome food and incredible atmosphere. Thank you for a great evening!

Reviewed on Opentable

5 December 2019

It was a little gem in the big down town. Very quiet, delisious breakfast & very clean.

Reviewed on Google Maps

5 December 2019

We had intended to have the Christmas lunch but realized that it would be too much for us. So we each ordered salmon cakes and gingerbread for dessert. It was fantastic, and the service was impeccable. The young man serving us was very attentive, without being intrusive. Please thank him for doing such a good job. More...

Reviewed on Opentable

30 November 2019

We had brunch on Saturday. Our waitress was exceptional: Knowledgeable, friendly, and patient. Food was very good, and the classical type music that was playing complemented the lovely Christmas decorations.

Reviewed on Opentable

29 November 2019

Great historic venue Many new memories here

Reviewed on Facebook

28 November 2019

The room, staff, restaurant, and ambiance are all really nice, but downtown Edmonton is getting a little rough for the average person who is coming back to the hotel in the evening. Not to scare anyone away, but it is a little daunting at times when they are yelling at each other or at you and bothering you to give them stuff or buy drugs More...

Reviewed on Google Maps

26 November 2019

We loved our King room and the wine and cheese touch was such a treat! Wonderful breakfast and great location, couldn’t be happier with our stay.

Reviewed on Google Maps

26 November 2019

One of the few great restaurants left in the city centerWill be back again soon

Reviewed on Opentable

24 November 2019

Lovely elegant environment. Intimate setting, excellent service. Would highly recommend

Reviewed on Opentable

19 November 2019

We loved our King room and the wine and cheese touch was such a treat! Wonderful breakfast and great location, couldn’t be happier with our stay.

Reviewed on Google Maps

17 November 2019

Todd was fantastic in how he paced our meal. Very enjoyable evening with great food!

Reviewed on Opentable

17 November 2019

First time there, food was great (salmon cakes for starter, ribeye for entree and lemon cheesecake for dessert) Server was knowledgeable about the menu, and wine list, and also very personable. Will definitely be back!

Reviewed on Opentable

16 November 2019

Loved it as always. Great waiter taking Care of us.

Reviewed on Opentable

12 November 2019

Room was cosy and warm. Had a elegant feel to it and fireplace was a nice touch to give the room a warmth. Bed was a little soft but still nice. Shower was good with lots of warm water. Bathroom was actually very spacious. Staff is friendly and helpful. Free breakfast included in the main floor restaurant. Had the eggs Benedict and were very yummy. Would stay again. Price for room was fair. Had the queen sized bed. More...

Reviewed on Google Maps

10 November 2019

We love this restaurant, it’s a go to! The service is always 5 star, super attentive staff who also make you feel comfortable and at home. The food is always amazing and there is great variety on the menu so everyone is sure to find something they will love. If you love food, make sure you give yourself extra time so you can try the chef’s menu with wine pairings, you won’t regret it! Can’t say enough good things, we absolutely love this place. More...

Reviewed on Opentable

5 November 2019

As always, lunch at Madison's Grill was awesome. Great environment and fantastic food! Will be back for sure.

Reviewed on Opentable

2 November 2019

our server and the manager were fabulous.. They made our Birthday evening..

Reviewed on Opentable

26 October 2019

Excellent

Reviewed on Google Maps

24 October 2019

Our server was fabulous. Made our whole visit!

Reviewed on Opentable

20 October 2019

We really enjoyed our dinner at Madison Grill. The atmosphere was lovely with flowers and candles on the table. My main course was outstanding (pork chop) but my family decided on the turkey option and it was a bit dry for their taste. Waiting staff was excellent and we enjoyed their attention to details. More...

Reviewed on Opentable

20 October 2019

We ate here while staying in the hotel for our honeymoon - it was amazing! The food was incredible! We had the Boar and Steak and it was the perfect portion and so tasty! Our waiter Todd was so nice and chatted with us for awhile about the restaurant and was so kind. Shout out to Greeta too who was so sweet! Definitely recommend.Also had breakfast in the morning and it was delicious! More...

Reviewed on Opentable

19 October 2019

Thank you for the great food and wine

Reviewed on Opentable

17 October 2019

The atmosphere was delightful and the service was impeccable. Todd our server was very professional and friendly. Suggested delicious cocktails. The food was fantastic, love the 6 course menu and the chef offered us a special desert which truly was a work of art !! Would go back and recommend it for a romantic night out More...

Reviewed on Opentable

17 October 2019

We quite enjoyed our stay, great staff great restaurant.

Reviewed on Facebook

10 October 2019

Very quiet night, our anniversary, kitchen made a congrats chocolate platter for us

Reviewed on Opentable

10 October 2019

My husband and I loved this place. Can’t wait to go back. And the room service/guest services were amazing. Thank you!!

Reviewed on Facebook

9 October 2019

No one was in the restaurant which made it peaceful. Was a wonderful date with my girlfriend

Reviewed on Opentable

8 October 2019

Yes - Madison's is a wonderful venue for an elegant night out.

Reviewed on Opentable

2 October 2019

If you wish to convey a sense of class to an important fare or business meal, you won’t be disappointed!

Reviewed on Opentable

26 September 2019

Complimentary breakfast, wine and cheese in the room, unique heritage rooms... great ambiance.

Reviewed on Google Maps

26 September 2019

Wine and cheese in the room was nice and the breakfast in the morning was excellent. Thank you.

Reviewed on Google Maps

26 September 2019

We always enjoy our stay here. The rooms are unique, beautifully decorated and clean. The staff at the front desk and in Madisons Grill are attentive, friendly and helpful and the brunch was amazing as usual!

Reviewed on Google Maps

26 September 2019

Nice place, clean and friendly staff. I highly recommend it

Reviewed on Google Maps

26 September 2019

Mit dem Airport-Shuttle sind wir in etwa 30 Minuten direkt zu dem Hotel gekommen. Die Begrüßung am Empfang war sehr freundlich und hilfsbereit. Das Zimmer war groß, sauber und nett eingerichtet. Mir war die Klimaanlage etwas zu kalt und zu stürmig. Typisch Nordamerika eben. Meine Nachfrage nach einem Zimmer, in dem die Anlage abgeschaltet werden konnte wurde bei der aktuellen Belegung für diese Nacht negativ beschieden. Das Frühstück gab es im Restaurant des Hauses a la carte. Sehr lecker und ist im Zimmerpreis pauschal enthalten.||Nach ein paar Tagen haben wir auf dem Rückweg unserer Reise wieder in diesem Hotel eingecheckt. Man hat sich an mein Klimaanlagenproblem erinnert und uns "als Entschuldigung" ein Upgrade in die Präsidentensuite angeboten. Das ist mal ein super Service! Wo gibt es so etwas schon noch? Ich konnte in diesem Zimmer dann die Anlage abschalten und habe traumhaft geschlafen! Top Hotel-Management! More...

Reviewed on Google Maps

26 September 2019

Every time we stay-cation at Union Bank it is so wonderful. I cant recommend this lovely place enough. Treat yourself, well worth it and an amazing breakfast included!

Reviewed on Google Maps

26 September 2019

Great location, great free breakfast, good service. Cant complain

Reviewed on Google Maps

26 September 2019

Excellent location downtown. Staff were very friendly and service oriented. Restaurant and staff were very friendly always with a smile to greet you

Reviewed on Google Maps

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