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R

R & B Plumbing & Heating Ltd.

West Vancouver

(60)
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Reviews (60)

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5/5

60 customer reviews

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5 December 2019

I had an HRV and new furnace installed by R&B recently. I was very impressed with the prompt replies, professional approach, clear communication, quality work and friendly staff. Great work R&B!

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12 November 2019

will did a good job thanks

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12 November 2019

Eric was awesome...He was very professional..kept a great attitude and was proficient in his work. Great job Eric and thank you so much!

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12 November 2019

I recent had my annual heating system check carried out by R & B Plumbing and Heating for my residence and was totally satisfied (again) with this firm's expeditious and knowledgeable service. Scott arrived, as scheduled, and did a very thorough job...and then walked me through the his entire process. -complete with a diagnostic print-out of the operating performance of my heating system... patiently answering all my questions.I have nothing but the highest regard for Scott's conscientious work. More...

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26 October 2019

The plumber that cut the holes in my drywall did such nice neat work that the drywaller fron Doctor Drywall said I saved money because he does not need to resize them.

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26 October 2019

Would recommend R&B. Very quick in getting back to me , friendly effectient service, thanks Sally. Mac ran into a small problem and quickly came up with a solution. AAA++++

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13 October 2019

Great friendly service... highly recommend them! We've used them for years and are always happy with their work.

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14 August 2019

R&B are honest and worked to make it right.Bit of a long backstory but overall I had a positive experience with R&B plumbing who installed our ecobee4 smart thermostat. Another company had given up on the install and it took a senior tech Malcolm to come in (after 2 visits by someone else) to fix the wiring at our heating system. Malcolm was professional, worked quickly and advocated to ensure that we only had to pay for his time. Overall making a challenging process have a good ending. I'd recommend them and would give 4.5 stars if I could. More...

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22 July 2019

Had a toilet leak in a condo on a weekend. They came on an emergency basis promptly and handled everything in a professional and friendly manner. Gave excellent advice and Sam offered to continue to give advice as I selected a new toilet. Great people, excellent service. More...

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29 June 2019

Hired R B Plumbing first time for a tough and unusual job on a boat .They sent Kyle who stayed the course and toughed it out with a great can do and will do attitude. Very happy and they will hear from me again. More...

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29 May 2019

Recommended.

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29 May 2019

Good service - a pump had failed that affected our hot water system. It was replaced promptly and efficiently at a reasonable cost.

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29 May 2019

I would definitely use this company again !Arrived on time and work was efficientand Sam explained problems well Very happy with my new plumbing fixtures and work done Laurie

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29 April 2019

I was extremely pleased and satisfied with the service I received. The technician was efficient, knowledgeable and very respectful of our home. After he left, aside from the fact that our furnace was working very efficiently, it was as if he hadn't been there at all. He had cleaned up and left the furnace area spotless. Thank you R&B, and I will certainly be recommending you to my family and friends. More...

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29 April 2019

Great company, great people. I have had four positive experiences with R&B fixing plumbing issues in my shop. Their people are friendly and honest and they do a good job!

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29 April 2019

R&B supplied our current furnace and, most recently, installed a new water heater at our home. We also use the company for annual maintenance. We have been very satisfied with the service we have received and have no hesitation in recommending R&B. More...

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29 March 2019

I had both a furnace technician and a plumber come in and I would highly recommend R&B Plumbing. Their techs were are knowledgeable about some of my tricky plumbing problems and gave great advice on my furnace and water heater. Clean, punctual, polite and informative. More...

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29 March 2019

Very impressed and pleased with R & B. Jess and Scott were great to deal with, the quoted price was the price, and they readily accommodated my request to start Scott's workday even earlier to fit my schedule. (I do hope I'm getting the names right!) Would definitely recommend. More...

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28 February 2019

Great service. I had not problem this them fixing my gas fireplace.

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29 December 2018

We only recommend and promote ONE plumbing company. R & B Plumbing. They have been reliable, friendly and professional in all their dealings with us. Will continue to recommend and use them for the foreseeable future. - WestVanReno More...

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29 August 2018

First time using R & B. I had them install a gas BBQ outlet on our partio. They were able to meet my short timeline, arrived on time, did the job quickly and neatly. I would recommend them to anyone needing gas fitting. More...

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29 August 2018

We received prompt and professional service. Our plumber, Mark, went out of his way to make sure all was working perfectly. He went beyond and above what was expected. I would not hesitate to recommend R&B and they are now our go to call for any plumbing issues. More...

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29 August 2018

Yay, we got our hot water back ;D ...excellent and fast service! THANKS

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29 August 2018

SCOTT was very punctual and helpful in repairing our furnace. I would highly recommend this company. Jackie

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29 August 2018

We have used R&B to install our hot water tank and to service our heater. They are prompt, efficient, professional and clean with their work. They have always provided good work and clearly outline their costs. We're happy with our latest experience in servicing our heater and improving its efficiency. More...

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29 August 2018

R & B Plumbing did a good job on our kitchen upgrade. We were able to set a schedule for the work and they stuck to that schedule. The boys arrived with everything they needed to get the job done and cleaned up after themselves. Great work, thanks. More...

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29 July 2018

R&B Plumbing & Heating is a first class business. I have had occasion to need R&B's services to help my mom with a leaking pipe. The technician was professional and efficient and did a great job!! The service and staff at R&B Plumbing and heating are wonderful. More...

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29 July 2018

I appreciated that the technician arrived on time and came to actually fix the problem and not just have a quick look and reschedule a repair date. The service was professional, thorough and effective. Thank you getting our boiler ready for the season. More...

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29 July 2018

Excellent service. Arrived on time and had boiler problem diagnosed and repaired quickly. Shoes off on entry and work area cleaned up on exit.

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29 July 2018

We noticed a small drip from the roof of our unfinished basement. R and B were able to schedule an appointment within 2 days. Adam arrived 15 minutes ahead of schedule and quickly diagnosed a leak from the toilet above, taking care to check that it was just the seal and not the pipes. He took extra care to use a double seal and fixed the wobble with shims to hopefully prevent problems in the future. A simple problem, but a job well done. More...

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29 July 2018

I found the service provided by R&B Plumbing and Heating to be very good. The work was done efficiently and at the scheduled time. Courteous and professional, I would recommend them for plumbing work. More...

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29 July 2018

Was quite pleased with R and B plumbing's service. Was sched. to have a service in a week or so, but due to a cancellation, Adam showed up today. He diagnosed our problem and was honest and professional as to what our choices were. He did a repair under our sink - worked quickly and fixed the problem. SH, North Vancouver More...

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29 July 2018

The plumbers came on time and were very hardworking, and everything now works very well, we trust this company. They are very professional and send plumbers very quickly. Their plumbers are very good plumbers. Thank you so much! More...

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29 July 2018

Great service -- very pompt, courteous and knowledgeable. We have had several plumbing issues and they have dealt with all of them successfully. Thank you!!

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29 July 2018

Got back from vacation late last night to find no heat in the house. We called R&B today (X-Mas Eve) for help. We got a call back in no time, Scott came out and fixed the issue within a couple of hours. We highly recommend R&B, thank you Scott for your prompt and professional service with a smile. More...

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29 July 2018

R&B stand behind their workmanship. They did a job at my place. There was still an issue after the first visit. They had to come back twice. No questions asked. No extra charges. They made sure the job was done right. Definitely recommend them. More...

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29 July 2018

This is a great reliable plumbing company. The ladies in the office are great over the phone in assisting you.The plumber we had was excellent in helping us with our issues. Very professional. If we require a plumber again we will be calling R&B. More...

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29 July 2018

Had R&B in today to fix a leaking toilet and perform routing HRV and water tank maintenance. Great service! Their technician was professional and did a great job. I will call them again without a doubt! More...

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29 July 2018

Great customer service, both on the phone and in person , thanks Hooman, great service and information *****

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29 July 2018

Today I called for a plumber to come and inspect our furnace to see it there was a problem with the heating or water. Hooman, our technician, was quick and efficient in both checking our furnace and water heater, as well as showing us a few ins and outs of general home matienance . We've had one of the companies employees look at our washing machine a few years back, and we were just as satisfied with their work then as we were today. I would highly recommend this company for a good, efficient fix on your home plumbing or appliances. They work fast, show up when they're called, and they are as professional as they are polite. Thanks Hooman and everyone at R & B Plumbing! More...

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29 July 2018

Fast, friendly and professional. Adam did a great job and we will be sure to use R & B Plumbing again.

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29 July 2018

Adam was knowledgeable, quick and friendly. Would definitely recommend R&B

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29 July 2018

We have used R & B Plumbing's services at least 3 times and each time we have been completely satisfied. We recently had a water heater replaced - from ordering to installation they (office staff & plumber) were completely professional and kept us informed of the estimated installation time/date. When we had issues with our tub & faucet, Adam quickly fixed our issue the same day. Fast, friendly, professional service. More...

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29 July 2018

I had a toilet leakage, called the R & B plumbing and they were able to schedule right away. The problem fixed, Adam is the man!

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29 July 2018

R&B have consistently done great work for us, at fair prices, from replacing a furnace and a water heater to today's job, when Will dealt with a horrendously clogged bathroom sink. We recommend R&B highly. Alec and Karen Sharp More...

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29 July 2017

They always do excellent work on my jobsites.R&B is awesome!

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29 July 2017

Was happy with all of the service people. Friendly, accommodating and helpful.

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29 July 2017

I had an emergency toilet clog at my salon and Andy came within the time mentioned, was friendly and had great customer service. He did the job that he was asked to do and I also had him take a look at a clogged sink which he also cleared. Prices were reasonable. Will use again for my emergency plumbing needs! Thank you! More...

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29 July 2016

I've had a few disapppointing experiences with other plumbers in the past so was concerned when I had to hire another one this time. From the receptionist to the technician, R&B inspires confidence that the job will be done correctly and effectively. The receptionist went out of her way to work around my schedule and the technician delivered top quality and efficient service. I will call R&B again without hesitation. More...

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29 July 2016

I am always very pleased to have R & B Plumbing & Heating service my high-efficiency furnace every year. The technicians are always on time, very courteous and very professional. They take the time to carefully explain everything in a way that I can understand, and their workmanship is always top notch. But the company’s professionalism doesn’t end there – you get the same level of service and support from all of the office staff too. They always treat me like I want to be treated: like a well-respected customer who is important to them. Thank you R & B. More...

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