Dust And Shine Cleaning Agency
(43)
(43)
Call us at 226.781.3993
Welcome to Dust And Shine – Your Trusted Partner for Pristine Homes
At Dust And Shine, we specialize in offering top-tier residential cleaning services in London and Hamilton, Ontario, and the surrounding areas. Our team is dedicated to providing a range of high-quality cleaning solutions tailored to your specific needs.
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43 customer reviews
Sakib Mulla
Dust and Shine handled my move-out clean and it was flawless. Thanks to their hard work, I got my full deposit back!
Dustin Nguyen
Hired for move out clean. Good
Abel Matthew
Always on time and consistently excellent. Dust and Shine makes my home sparkle every time!
Arnel
I'm thrilled with the thorough and professional clean Dust and Shine delivered. My condo has never looked better!
Sandra
Amazing cleaners. Amazing service!
Miren
High quality service, spotless cleaning and exceeded my expectations in terms of customer service. We’ve used them on multiple occasions and they've always been consistent in addition to being flexible with scheduling.
Pam
House Cleaning
Dust and Shine cleaners did a great job. The did a thorough cleaning job and every thing was done well. I would recommend this company
Vivian
House Cleaning
Matt and Kamal were amazingly professional. They paid attention to detail and the house was sparkling clean. I am super impressed and look forward to our next clean!
Amy Bell
Professional service and so very easy to book! Love booking online and the range of time options.
Linda
House Cleaning
Hollywas very pleasant and efficient. Great job!
Dan Frantin
Did an awesome job!I have had others in the past that I would never have back, but this couple cleaned like I would do it if I could. Congrats on having such good people. More...
Amy
House Cleaning
Booking an appointment is smooth and easy. They are able to work well within many schedules. They are quick and thorough when at my place cleaning and are super mindful of my pet as well. Really appreciate the quality of the clean. More...
Field And Flock Farms
They have done a great job getting everything done in a timely manner. They have been over to clean my house several times now and I would call them in the future every single time. Would definitely recommend
Jocelyn P
Service was great and the job was well done! I would use this company again and would recommend it to anyone looking for a professional cleaning service.
Pam
Dust and Shine cleaners did a great job. The did a thorough cleaning job and every thing was done well. I would recommend this company
Michal Khrutski
Very professional, super easy to book and friendly stuff
Reviewed on Facebook
Michal Khrutski
Very professional, super easy to book and friendly stuff
Reviewed on Facebook
Connie Gamble
Amazing service! Highly recommend
Reviewed on Facebook
Uday Sudhakar
Very efficient and thorough cleaning, never knew what the original floor colour was until now 5/5
Reviewed on Facebook
Connie Gamble
Amazing service! Highly recommend
Reviewed on Facebook
Uday Sudhakar
Very efficient and thorough cleaning, never knew what the original floor colour was until now 5/5
Reviewed on Facebook
Eric
Bryan was very responsive and provided quick support. We have a challenging house to clean and the team did a great job!
Barry hoefling
House Cleaning
They missed a few things and the bathroom, and kitchen floors are still dirty
Reply from Dust And Shine Cleaning Agency
Dear Barry, We are deeply sorry to hear about the unpleasant experience you had with our cleaning services. Your feedback is highly appreciated, and we view it as an opportunity to make improvements in our services to enhance customer satisfaction. At Dust and Shine Cleaning Agency, we have a satisfaction-guaranteed policy, and we take it seriously. We assure you that we strive to deliver top-notch services, and your experience does not reflect our standard of service. We would like to make things right for you. Kindly contact me directly at bryan@dustandshine.ca to discuss how we can resolve this situation to your satisfaction. Rest assured that your satisfaction is our top priority, and we are committed to providing you with the service you expect from us. Thank you for bringing this matter to our attention, and we look forward to resolving this issue for you. Best Regards, Bryan
Sandra
We are certain you will be just as pleased with Dust and Shine's exceptional staff and service as we are. Their cleaners are professional, warm, and accommodating and take pride in caring for your home. Plus, you have the added convenience of being able to reschedule your booking on their website. With their natural, nontoxic products, there is no need to fret over your furry friend getting in the way. We wholeheartedly recommend this amazing service to our family, friends, and anyone looking for a quality, reliable cleaning experience. More...
Reply from Dust And Shine Cleaning Agency
Hi Sandra, We're absolutely thrilled to hear such kind words about our team and service! We pride ourselves on offering a convenient, reliable, and quality cleaning experience and we're glad to hear that you found this to be the case. Thank you for taking the time to leave us this wonderful review and for recommending us to your family and friends - it truly means a lot to our team at Dust and Shine Cleaning Agency! Warm Regards, Bryan
Shannon
Love everything about this company. I was more than impressed by their work. My mother surprised me with this gift. When I returned home from a week away. It was such a nice surprise. That I have now hired them on a monthly basis. Wouldn’t trust anyone else. Highly recommended! More...
Matt
House Cleaning
We are new to London and really needed help cleaning the house on a regular basis. Dust And Shine has been great. Flexible, great communication. Thorough job and great with the dogs (who may be adding to the mess!) More...
Nicole
Matt and Kamal did a great job I am super impressed
Catherine
House Cleaning
My husband said they did a great job. I appreciate their efforts!
Cathie
Gail Tenaglia
House Cleaning
Dust and shine we’re on time worked very efficiently . The girls did all that I asked . They also work very quietly .
Gail Tenaglia
House Cleaning
Dust and shine . They arrived on time , completed work in a timely , quiet manor. The girls were polite and completed the assigned tasks . I will use them again .
Caron
House Cleaning
5 stars did a great job cleaning the place
Wendy
House Cleaning
Matt and Kamal did a fabulous job. I'm very very happy.
Micheal
House Cleaning
Matt and Kamal did a terrific job. They worked very efficiently and were very polite. Thankyou.
Marlyn Palmer
I have had five different cleaning services over the last ten years, but this service is BY FAR the most thorough, responsible, and very well-run. I am hesitant to do this report for fear that others will scoop the preferential times. I hate to let the secret out. If I could afford to have them twice a week, I would do it in a heartbeat! More...
Lily Boarer
House Cleaning
Efficient,reliable +they do everything that they say they are going to do with detail+customer service is second to none. I will and have recommended this excellent company to my colleagues and friends .Treat yourself and give this company a call you won’t regret it. More...
Andrew Mitchell
Amazing! Did a better job then I ever could have
David Esposto
Left my home spotless. I have tried numerous cleaning services and Dust and Shine has exceed expectations. Matt and Kamal were very professional and friendly. Excellent customer service and booking online was very simple More...
Adina Kline
Hired Dust and Shine to clean my student house, and they did a great job! Great prices and very friendly cleaners. Online booking made it very easy. Definitely going to recommend them to my friends More...
Caron Becker
House Cleaning
Matt and Kamal were great. They did an awesome job, went above and beyond. Will definitely recommend your services. Thanks again.
Lily Boarer
House Cleaning
Matt and Kamal did such a great job on my apartment (believe me it was a challenge)with their first time cleaning that I would have gave them 10 stars if I could. I have recommended them to my friends and family because I know they won’t be disappointed.I have had other cleaning companies and Dust and Shine beat them all in efficiency,understanding,detailed cleaning and work ethics.Thanks Matt and Kamal,you are the best and I’m looking forward to seeing you both in 2 weeks!!!! More...
Erika
Do yourself a favour, hire Dust and Shine and you will love them as much as we do! Cleaners are very professional, friendly, flexible and care about your home. They create an account for you on their website that allows you to reschedule booking and it is so convenient! The products used are all natural and nontoxic so I don’t have to worry about my kitty getting in the way. I have recommend Dust and Shine to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and service as I have been. More...
Thierry Joulin
House Cleaning
Team listened carefully, worked really hard and were very pleasant to deal with. Thank you!
Joyce
These cleaners are wonderful. They did a fabulous job cleaning the whole house from top to bottom.
How long have you been in business?
Dust And Shine has been offering exceptional residential cleaning services since 2022. All of our cleaners bring a minimum of 5 years of residential cleaning experience, ensuring expert care and efficiency in every home we serve. Our focus on quality, combined with our team’s extensive experience, allows us to meet and exceed our clients’ expectations in London and Hamilton. Our commitment to excellence, transparency, and customer satisfaction continues to drive our growth and success.
Do you bring your own equipment and supplies?
Yes, we bring our own equipment and supplies. We've got everything covered from eco-friendly cleaning products to high-efficiency tools. This way, we ensure a consistent, high-quality clean with products and equipment that are both effective and safe for your home and the environment. It's all part of making the service as convenient and hassle-free for our clients as possible.
What do you love most about your job?
What I love most about my job is the direct impact it has on improving our clients' daily lives. There’s something deeply rewarding about turning a space into a clean, organized, and peaceful environment where people can relax and feel comfortable. It's not just about cleaning; it's about creating positive changes and seeing the immediate results of our work. Plus, getting to engage with different people, understanding their needs, and then delivering exactly what they're looking for is incredibly fulfilling. It’s about building trust and relationships within the community, one clean home at a time.
What inspired you to start your own business?
Starting Dust And Shine was all about making a tangible difference in people's lives. Seeing the immediate impact of transforming a space from cluttered and dusty to sparkling clean was truly satisfying. Plus, there was a real need for reliable, high-quality cleaning services in London and Hamilton—ones that prioritize customer satisfaction and operate with transparency and integrity. The idea of building a business that could deliver that, offer employment opportunities, and contribute positively to our community was incredibly motivating. It’s about creating something that not only serves a practical need but also upholds values of trust, excellence, and care.
Why should our clients choose you?
Clients should choose Dust And Shine for a few standout reasons. First, we're all about transparency and flat-rate pricing—no surprises, just clarity. Our team is thoroughly trained, ensuring top-notch quality with every clean. We're insured, adding an extra layer of trust and security for our clients. Plus, we really listen and adapt our services based on feedback, constantly aiming to meet and exceed expectations. Lastly, we're locally owned and deeply committed to the London and Hamilton communities. Choosing us means getting not just a clean space but a personalized, dependable service every time.
Can you provide your services online or remotely? If so, please add details.
While the core of Dust And Shine's service—residential cleaning—requires our team to be physically present, we've streamlined certain aspects to be accessible online for added convenience. Clients can book appointments, manage their cleaning schedules, and make payments through our online platform. We also offer virtual consultations for clients who prefer discussing their cleaning needs and receiving quotes remotely before scheduling their service. This blend of in-person excellence and online accessibility ensures a seamless, user-friendly experience from start to finish.
Deep Cleaning
The Deep Cleaning Package is our most thorough cleaning service. The main difference between the Deep Cleaning and our other packages is the amount of time and detail we spend cleaning what we refer to as vertical surfaces. This includes baseboards, window blinds, exterior of cabinets/ drawers, light fixtures and doors.
Regular Clean
Our touch up maintenance service is a standard cleaning to keep your home feeling clean and fresh year round. It is only available to customers who are booked on a reoccurring weekly or bi-weekly basis.
Move In/Out
Our Empty Home Move In/ Out Cleaning Package is perfect for anyone who is moving locations. We will leave the home feeling brand new. We clean all reachable vertical surfaces along with the inside of cabinets and drawers. Our goal is to make sure you can receive that security deposit in the scenario that you are renting.
