7675 Edmonds St, Burnaby, BC V3N 1B7, Canada
Commercial and residential cleaning
Detail cleaning
Waxing and Stripping floor
Carpet Shampoo/steam cleaning
Post construction cleaning
Restaurants, pubs, etc.
11 customer reviews
cristof
Great service all around. Highly recommend!
lindia
Super friendly service and an excellent job done. I will be re booking.
cyara
Super friendly service and an excellent job done. I will be re booking.
mark
Really good communication, very professional and friendly, good value for money, they did a fantastic job and worked very efficiently. Really pleased and I highly recommend. More...
Caroline
Hired a general cleaning service for 10am on Wednesday morning. Their cleaners were an hour late, left the door open behind them (we own two indoor cats who had to be locked in the bedroom as a result of this), and would have left the garbage they cleared from our house stranded in the yard had my wife not had a panic attack.
They then demanded an additional $100 to take the garbage away with them.
Their employees do good work, but for the hassle and unprofessional behavior we dealt with today, I would never use their service again or recommend them to anyone else.
More...
Chris
After coming an hour late, 2 cleaners came to clean my small basement suite, not a big job and can clean myself under an hour but wanted to get a thorough spring cleaning done so was gonna let professionals do it.
Big mistake, the photos I am leaving are AFTER they finished cleaning, so not sure what they actually cleaned in the house. Looks like the washroom and floor was a bit cleaned so there is that, but I myself could have done a better job and done the entire house that 2 cleaners from this service didn't do, was not happy with the service and honestly would usually just let it slide but if it's done this badly I had to leave a negative review in case other people need cleaning an try this service.
Now I will need to hire an entirely new service to get the cleaning done properly. Not very happy with this at all, unprofessional and late and basically didn't clean my place so will cost more time and money, I would leave negative stars if I could.
**edit
I really wanted to be cool about this and think maybe this was just a one off mistake from the company and not indicative of the quality of the general company but after contacting them they offered no support and even after seeing the pictures they insist the job was done. They have now call spammed my phone 8-10 times and they have also threatened to send people over tomorrow so it is a little unsettling, will need to contact the Better Business Bureau for this and proper authorities on this if needed.
Long story short, even after the photo and review here they are insisting that service was completed properly so I would not recommend using this service, this has not only cost me stress and time of trying to get this cleaning done on time for plans on the weekend but all the stress of this is just not worth it.
*** further update
I was actually trying to be kind and respect the cleaners time, even if they did not clean well and the washroom was partially cleaned and messy, I offered to pay the cleaning fee for the washroom which took them 2 cleaners to clean for some reason but now they are threatening to send people over tomorrow, so... very odd way for a company to behave. Not professional. Will keep updated on case as it unfolds and if police was needed.
Just wanted to spring clean my house professionally but this company, definitely not worth the headache and stress.
More...
Marie
I have had my home cleaned twice by Dinah Cleaning Services. They did a great job both times! Easy to book, very professional and thorough cleaning. Staff were friendly, easy to communicate with and worked hard to do a good job. thanks! More...
Tsega
Good job,they responded quickly to move out cleaning and the work was excellent for areasonable price thank you,
Jason Lee
They did a great job. My new tenants were very impressed with the cleaning and with the fresh smell for the carpets. Decent price too
Tracey
End of Tenancy Cleaning
I was thrilled with the service that Dinah Cleaning provided! The apartment looked beautiful, and was cleaner than when I first moved in. Many thanks to Mussie and Abdel for a fantastic job. More...
John
Excellent job. Very friendly. Accommodating. Looking forward to hire them again whenever the need arises.
Reply from DINAH CLEANING SERVICES LTD
Thank you,
How long have you been in business?
I have been in business for over 10 years and I have a great experience when it comes to cleaning
Do you bring your own equipment and supplies?
Yes we bring all our equipment and supplies and they are environmental friendly
What do you love most about your job?
We love bringing full satisfaction to our customers by offering exquisite services and very competitive prices
What inspired you to start your own business?
helping fellow business and individuals reach their full potential
Why should our clients choose you?
we provide the highest cleaning standards and promise a 1000% satisfaction guaranteed
What changes have you made to keep your customers safe from Covid-19?
we instructed all our workers to maintain physical distancing, all our staff is fully vaccinated, face masks at all time and we always have disinfecting cleaning materials with us
Commercial and Residential cleaning
Floor stripping and waxing
Post-construction cleaning
Carpet Shampoo/Steam cleaning
Detail/Deep cleaning