355 Burrard St, Vancouver, BC V6C 0B2, Canada
BOOK ONLINE WITH US AND GET 25% OFF PROMO CODE 'SAVE25'
VISIT https://brighterscleaning.com
Brighter Cleaning Services (BCS Cleaning) is a Vancouver based leading cleaning Business specialized in Commercial/ Office cleaning, Residential Cleaning,Exterior cleaning and Carpet shampooing.
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61 customer reviews
Raili Bornestig
House Cleaning
First time trying.. sitting waiting 30 minutes …. No one here yet. Have Appointment to go to..
hope someone will show up!
Deanna Pepin
House Cleaning
Happy with the cleaning. Move out cleaning at a flat fee was nice.
Juliette Repole
End of Tenancy Cleaning
They did a good job but they were over an hour late, which was inconvenient. Aside from that - great work, and good attention to detail.
Nav
House Cleaning
I am very unimpressed with both the lack of professionalism and miscommunication of this company. I strongly do not recommend using them.
I booked a clean for Sunday at 10am. At 10am the cleanser called and said he would be running a few hours late. Then at 1230pm he said he wouldn't be able to come in that day and would have to reschedule. They wasted 3 hours of my morning that day.
On Monday when they did arrive, they showed up 25 minutes late (without any prior notice). I was specific in my requests that it was go be mainly a kitchen and bathroom clean. I was surprised to see they sent two cleaners instead of one, which at no point they mentioned they would be doing. I also told the girls I did not want them entering the bedroom and den, which unfortunately they did. They cleaned for a total for 1h 10m and at which point they told me they were all done. When I went to send payment Patrick told me there is a minimum of 2 hours per cleaner and then charged me for four hours of total cleaning. The minimums were not brought up before or communicated at any point. They charged 4 hours for 2h20m of work. Had they communicated effectively I would have either asked for just one cleaner or utilized four hours of cleaning. They acknowledged their mistake, and "offered a refund". When I said to only return the portion of cleaning time that wasn't used. They said their minimum is $140 and they wouldn't. Absolute joke of a company and I wouldn't recommend. Avoid this company.
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Kas Guha
House Cleaning
Highly recommend this company. Patrick was very responsive. The quality of cleaning is excellent. Loved the crew, a weekend appointment was important for me and they kept that time frame!
Darsh
House Cleaning
Good job, they arrived on time. Sent a friendly staff who got the job done.
Shahnaz Melwani
House Cleaning
They ghosted on me . No message no response . Just didn’t show up . Very disappointed !!!!
Kiersten
House Cleaning
Brighter Cleaning Services do a great job, on budget, every time. Nathaly and Nancy work very hard and consistently leave our townhouse incredibly clean and tidy. So grateful!
Michelle Perini
House Cleaning
Very efficient process. Reasonable price. Great job. On time.
B Badesha
House Cleaning
Cleaners did a great job first month of cleaning only. Second month starting showing up late and not cleaning properly. When coached on how I’d like my place cleaned they didn’t take it too well and stopped showing up. Do not recommend if you have a relatively clean home as these cleaners do not want to deep clean. More...
Jaclyn Chan
House Cleaning
Patrick organized a cleaning time slot with me but sent a clean team that couldn’t bring enough supplies as they had to bus from one location to another. They arrived 20 mins late due to bus delays and then had to leave early to catch the bus to their next cleaning job that will take them 1.5 hours to get to. Cleaners were really kind but lacked experience, so sinks were not cleaned, faucets were not wiped etc. won’t be using this company again but I wish them luck. More...
Gino Matino
House Cleaning
Diego and Camila did a great job and were very pleasant to deal with. I would recommend them.
lydia zaurrini
Pressure Washing
Excellent! I am so pleased my back yard and my retaining wall squeeky clean!!!
Thank you so much
Roxsane Tiernan
House Cleaning
Alejandra did a great job of cleaning my home on Tuesday. She got into every nook and cranny I hope to have her come in June --maybe the 21st if we do not have other plans. Thank her for us.
James
House Cleaning
They responded on time and worked extra hours to finish the job. great people to work with, trusting and reasonable.
Lawrence Horobec
Carpet Cleaning
They were quite good but the carpet as drying came up stained or dirty again like usually happens when a carpet is cleaned. However, when I messaged them to see what they can do to fix this situation, they did not even bother to respond. Extremely rude. More...
Sukh Dhillon
House Cleaning
Very quick to respond, friendly and affordable services.
Gisele S
House Cleaning
Prompt service. Very personable and did an excellent thorough deep cleaning of our home. would hire them again . Thanks again. g
Erica Monteiro
Pressure Washing
Patrick and Dave did a great job cleaning my deck within the budgeted hours.
Francis Tofino
House Cleaning
Brighter Cleaning services sent 2 persons. They were on time, and did a wonderful job cleaning this tenanted place which was extraordinary dirty.
They were very professional and courteous.
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Ilsy
House Cleaning
They were fast to contact me and their prices are affordable. I only used them twice, but I’m happy with the person that came. I would recommend them.
Arvid Ziegler
House Cleaning
Clean and hard working, freindly yes I'll use them again.
Marlene
House Cleaning
Excellent work by the cleaner. Have doubts (not by anything the cleaner said) how well they treat their staff.
Marlene
House Cleaning
I like the cleaner but she probably isn't paid enough. I didn't ask just an assumption.
Reply from Brighter Cleaning Services
Hi There, we paid our cleaners $18-$25 thanks
Deepak Seth
House Cleaning
Excellent service they are on time and do a great job.
We are very pleased.
Alice
House Cleaning
cleaner did not arrive with all necessary equipment although I specifically told them I have no option or vacuum.
Reply from Brighter Cleaning Services
I am sorry about this. In the moment we realize our problem in communication, we discuss with the cleaner a compensation for her to clean the floors stains by hand. We did make sure to add hand-help mops to the supplies provided to the cleaners
Ashakumari
House Cleaning
Highly professional and honest people .
Andrea Sidor
House Cleaning
I'm very happy with Sergio and the BCS team! We have proceeded with biweekly cleanings for our 2 Bed + 2 Bath apartment and couldn't be happier.
Val mcintosh
House Cleaning
Pleasant girl and thorough cleaning
Sarah Hamilton
House Cleaning
Fast response and worked with my schedule- will post more after cleaning services delivered
Beatrice Fan
House Cleaning
the cleaning services were great and we are so happy to having this BCS and their maids
Angie Rees
Deep Cleaning Services
The cleaners were very friendly, professional and efficient. They went above and beyond what was expected.l
Amrit
House Cleaning
I found Bright Cleaning on Bark.. Their service was great and the staff is very friendly and attentive
Shelley Punko
House Cleaning
Gloria was friendly and is very good at her many tasks. I hope that she will be my regular cleaner. 10 outta 10.
Jasmine Rosling
House Cleaning
Everything was bright and shiny. Cleaner was polite and accommodating.
URSULA Jones
House Cleaning
Very disappointing, will never use them again!
Milna Frost
House Cleaning
Your staff is eager to help. Thank you.
Iwona gerlich
House Cleaning
The guy was great and did a really good job.
Henry Leung
End of Tenancy Cleaning
They came on time to clean the apartment according to my instructions and they completed their job promptly. After having the inspection of the owner and they came again to follow up some of the cleanings as per owner’s requests. I am satisfied with their services. More...
Helen Sturdy
House Cleaning
Hard working. I would hire them again
Annabelle
End of Tenancy Cleaning
Great communication, nice work, friendly & professional, one bedroom apartment done in 3 hours. Highly recommended!
Preet
House Cleaning
Very poor services. I had specifically informed the company owner what all I wanted cleaned. A couple showed up on the day of the cleaning service with minimal products. It felt like one rag was used and wiped all over the house without any cleaning products. This couple was actually further sub contracted out by this company so it went even them while cleaned my house. I had to have a back/forth with the owner multiple times in one day and dealt with him hanging up on me just so get a group of 3 men to clean the chandeliers - the biggest part of the work which had been previously pointed out. I would not recommend this company as my house did not look or smell clean after their services. More...
Ruchi Sharma
House Cleaning
I used the company service for shampooing the carpets of my home and also for move out cleaning. I communicated with Patrice mostly. He is approachable, understanding and awesome in his profession. I loved the timely service and will use in future too. More...
luke
End of Tenancy Cleaning
Brighter cleaning services were very prompt and responsive over text and phone when making an appointment. Patrick was courteous and helpful in the organization of the cleaning.
Our moving team over-ran, and there was some misunderstanding with the cleaner about moving the time later in the day (their cleaner said they could return 2 hours later but then said they had never said this). Patrick rearranged another cleaner on short notice in our available time window.
However, the cleaner that was sent didn't do a great job. I gave them a very clear and simple checklist to complete, which was not well recieved, and then not followed. The cleaner also left without notifying us and did not give us a chance to check anything. Light fixings were not cleaned, shelves in kitchen and bathroom were not cleaned, blinds were requested and not cleaned. We had to spend time doing this ourselves. Not what we expected for a paid service. Oven, microwave, hob, fridge and other apartment areas were cleaned satisfactorily.
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anicia louie
House Cleaning
They didn't show up. When I msgd then they said the team had a flat tire and they were trying to find a new team. Would they have even called me if I didn't reach out? No team was sent. Very inconvenient as I could have hired someone else. More...
Natalie Nicholls
House Cleaning
We used this company to clean our one bedroom apartment and it was a very mixed experience. Communication leading up seemed confusing and they messed up the agreed upon time and had to scramble to accommodate what was promised (they did work it out). Appliances were spotless yet other things we expected cleaned didn’t appear to be done. For example, toilet bowl wasn’t done, inside of the tub wasn’t done, bedroom had no dusting, a glass table was left uncleaned and super dusty and the place definitely didn’t feel professionally done. Given what a small space we have for $175 I was floored. I flagged the bathroom issues and they did offer to come back to fix it but then I kept finding other gaps and just ended up needing to clean them myself. This company really needs better communication around what it’s going to clean because it is not at all worth the money. I did flag this for them directly first but no partial refund was offered. More...
Sheila E.
House Cleaning
The cleaners were very professional and did a thorough job. I hope they will continue to be our cleaners.
Parul
House Cleaning
The cleaners arrived 35 minutes earlier than expected. For 30$ per hour cleaning fee and for 4.5 hours of cleaning for 3 bedroom home, they only cleaned the windows (and that too just few of those), the window sills were left dirty, puddles of water on the floor, overall pretty bad experience with them. Will not use again.
Maxwell MacLean
Deep Cleaning Services
Had this company do a move in clean for a rental property I manage. The tenants were thrilled at the quality of the clean.
I was able to book them on short notice and received an excellent price.
Will use again
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Ela Van
House Cleaning
The quality of cleaning was excellent and the price and time taken was very reasonable. The scheduled time was delayed but I was informed in advance. I would definitely employ this cleaner, M, again and recommend her to friends. More...
How long have you been in business?
BCS Cleaning have been in Business for 8 years now. Professionally performing Housekeeping, residential and office cleaning, After party cleaning, End of Tenancy Cleaning and Carpet cleaning
Do you bring your own equipment and supplies?
Yes We do bring our own equipment to make your home/ Office Shiny
What do you love most about your job?
BCS Cleaning professionals just love cleaning.
All our stuffs are passionate about cleaning and making people places breathable, free of germs and dust.
What inspired you to start your own business?
BCS Cleaning FOUNDERS understood that , because of this busy life , We want people to have more time to work for their business without worrying about the cleanliness of their home. So we got inspired to provide home/office care services.
Why should our clients choose you?
-Eco-Friendly products
-Great Customer Service
-Professional service
-Budget Friendly
-Flexibility in Scheduling/ Booking
-Results guaranteed
-Safety
Can you provide your services online or remotely? If so, please add details.
Our Services cannot be done remotely, however we are more than happy to provide advice to our clients remotely
What changes have you made to keep your customers safe from Covid-19?
- Frequent employees check on Covid19 Symptoms
-Mandatory mask
-Physical distancing
-Gloves at all time
-Follow PHO
Office Cleaning
Starting at $26.99 /hr for our Standard package is the most preferred by our clients .
With our current promotions clients can pay as low as $23.99/hr.
Check this link for more details about our packages and fees. https://www.brighterscleaning.com/services/officecommercial-cleaning
Book with BCS Cleaning now!
END OF TENANCY Cleaning , Until March 2024, Book Online, get 25% off, Promo "SAVE25"
Self-Estimate your service on our website , Book Online and get 25% off Promo Code "SAVE 25"
VISIT US AT
https://brighterscleaning.com/residential-home-cleaning/
For Residential Cleaning, we Offer
- Move-out /Move -in Cleaning or Pre-sale cleaning
Call us at 778 601 4500
Carpet/ Uphosltery Cleaning. Book Online Until March 2024 get 25%off , Promo "SAVE25"
Self-Estimate your Carpet service on our website , Book Online and get 25% off Promo Code "SAVE 25"
VISIT US AT
https://brighterscleaning.com/residential-home-cleaning/
we offer Carpet Shampooing/ Steaming/Extraction., Couch Cleaning
Call us at 778 601 4500
Exterior Cleaning
Exterior Washing (Pressure washing, Exterior Windows cleaning, Gutter Cleaning)
- $40/hr/Technician
In general we send 2 technicians
JUNK REMOVAL SERVICES. Same day service
SEND YOUR JUNK PICTURES OR VIDEOS VIA TEXT OR WHATSAPP AT 778 386 7442 FOR AN ESTIMATE
HOUSEKEEPING, Book online and get 25% Off Promo code " SAVE25"
Self-Estimate your service on our website , Book Online and get 25% off Promo Code "SAVE 25"
VISIT US AT
https://brighterscleaning.com/residential-home-cleaning/
For Residential Cleaning, we Offer
- Move-out /Move -in Cleaning, Pre-sale cleaning , Housekeeping and Deep Cleaning
Call us at 778 601 4500
Deep Cleaning/Sring Cleaning. Book Online and get 25% Off Promo code " SAVE25"
Self-Estimate your service on our website , Book Online and get 25% off Promo Code "SAVE 25"
VISIT US AT
https://brighterscleaning.com/residential-home-cleaning/
For Residential Cleaning, we Offer
- Move-out /Move -in Cleaning, Pre-sale cleaning , Housekeeping and Deep Cleaning
Call us at 778 601 4500
Pre-Sale & Post Sale Cleaning , Book online and Save 25%
Self-Estimate your service on our website , Book Online and get 25% off Promo Code "SAVE 25"
VISIT US AT
https://brighterscleaning.com/residential-home-cleaning/
For Residential Cleaning, we Offer
- Move-out /Move -in Cleaning, Pre-sale cleaning , Housekeeping and Deep Cleaning
Call us at 778 601 4500