Lethbridge
20 customer reviews
Jim Mitchell
Best bank I have ever dealt with in my 73 years. I was with RBC for 23 years and moved to another town, was mistreated horribly in the new branch. We switched to ATB and it took them no time at all to straighten out the mess created by RBC and we have never had better experience with any bank. It has been 7 years now and never a problem. More...
Reviewed on Facebook
Laurie Evans
Everything with ATB has been wonderful since we joined the family way back some 37 years ago. In fact, my husband was employed with ATB for some 39 years. The staff are knowledgable and friendly and really try to do what is BEST for the customer. Great place! More...
Reviewed on Facebook
Peter Robertson
I have to say that the staff are on top of everything i had 2 different managers and 1 account rep call all willing to help me with in a day they where very helpful and resolved my issue that I had so big shout out to Kelly, Ryan and Justine great job! Keep up the good work your not just a bank your our friends too! More...
Reviewed on Facebook
Curtis Tyndall
Just switched over to ATB from another bank. So far I have had nothing but excellent service in-person and on the phone. Very fast response through email and when I called in. Very friendly. Never got this kind of service with RBC, TD and Scotia. More...
Reviewed on Facebook
Ramona Russell
How ATB Financial really does help people, ATB really cares!!
Reviewed on Facebook
Gener Mercado Robiños
excellent customer service
Reviewed on Facebook
Ange Holt-Mackenzie
they are always available when I need them...
Reviewed on Facebook
Whitney Haynes
Always had great customer service
Reviewed on Facebook
David L Bauer
Their wonderful and a as local of a bank as you can get!
Reviewed on Facebook
Suman DG
I have been customer of ATB since 2018 and so far received Great customer service. They are way better than these monster bank. Thank you ATB and will continue supporting Alberta. More...
Reviewed on Facebook
Bryn Podolchuk
Thank you ATB for everything a great price for banking only 3.44 for a account great customer service and feel much richer with you guys was with rbc but felt like I was being hassled and peer pressured in a corner paying 15. 95 a month now the future looks richer thank you keep Alberta strong and free More...
Reviewed on Facebook
Linda Munroe
ATB offers products and insurance other financial institutions do not. The people that work in our branch in Slave Lake have always been very professional and helpful.
Reviewed on Facebook
Paige Skrypichayko
Absolutely excellent experience at ATB. I would like to thank Shaylee and Sam from the Twohills/Myrnam branches for the amazing service. Would definitely recommend ATB to anyone that has been having trouble at their current branch! More...
Reviewed on Facebook
Dilawer Khan
Great institution overall!
Reviewed on Facebook
Jody Villemaire
ATB has saved my life more than once. These guys bend over backwards to keep me afloat. I could never express the gratitude I have for them. For 20 years, they have been there to bring me the “everything just might be okay” tears. Love you guys so much. Thank you. More...
Reviewed on Facebook
Heath Rice
I am extremely pleased with everyone at ATB Without them , I wouldn’t have my home and vehicles, I wouldn’t have my shop or my business. I am very grateful to be banking with the Best Financial Institutions Alberta has to offer. I recently had an unfortunate incident and had to have emergency surgery. I was in the hospital for a month and a half and not able to work 3 months after . I obviously got behind and stressed out with the amounting bills ect . ATB had my back and the people i talked with to explain my situation were more concerned with me and my well being than anything else . Im amazed by the treatment and humbled and will always be an ATB Customer. Thank you to everyone at ATB and ATB master card , your all amazing. Heath Rice More...
Reviewed on Facebook
Yvonne Denomey
We always always listen to Albertans
Reviewed on Facebook
Aleksandra Buruma
I would like to say thank you to ATB for the way they handled the 12 payment situation. I am not a client with ATB but they definitely treated me like one. They tried to help anyway they could. I’m super grateful, I completely understand that mistakes happen and I am thankful that they admitted their mistake and helped. Honestly I would consider switching to them. More...
Reviewed on Facebook
Meena Kumar
Very prompt service. ATB cares whether or not you are their customer. Always willing to help.
Reviewed on Facebook
Shauna Thompson
I just received a call from a lovely lady named Nicole from ATB Financial. She called to tell me they noticed I was paying more banking fees than I should be paying and wanted to go through it with and find a way to help me reduce those fees. She made it simple and easy and it didn’t involve changing how I use my accounts, she just needed to change the type of account... no direct debits needed to change, no account numbers needed to change. All that changed is my fees will now be a tenth of what they were. I would like to point out, she reached out to me, I had not complained to anyone at ATB. I am very pleasantly surprised!! I have never had a bank call to tell me “let’s find a way to help you pay less fees” Thank you!! More...
Reviewed on Facebook