Restorative Wellness Counselling & Coaching Inc.

Very easy to schedule, payment options are available, and the staff is very knowledgeable

Hana was very comfortable immediately to talk to and I felt
at ease . It wasn't difficult to open up to her at all & I look forward to
speaking with her again.

Carrie and I immediately felt like Hanna was a perfect fit. We are looking forward to proceeding with this journey togethef

I DO NOT RECOMMEND RESTORATIVE WELLNESS COUNSELLING & COACHING TO ANYONE. I matched with Restorative Wellness through Bark and was originally matched with someone from their team I enjoyed. We had 2 good sessions and I was looking forward to the 3rd. From the start, I had issues with response time from her. The therapist took awhile to get back to me, when booking my 2nd session. I contacted Restorative and had them reach out to her to get us in contact because I was unable to. Then when booking my 3rd session, the therapist told me she was away but we could book for when she was back. I agreed, and then proceeded to not hear from her for over a month. I contacted Restorative again and they again had her contact me. Once she contacted me, i was hesitate to continue but because the previous sessions were positive, I thought I'd give it another go. I then again, did not hear from her for 5 days. I called Restorative again, this time not to rebook, but more so to make the company aware this was happening. The owner took the time to reach out to me afterwards, and offer me a session with her. I was again hesitant but appreciated her reaching out so took her up on it. I then waited online for 5 minutes past our appointment time. I know 5 minutes isn't a long time, but based on the previous lack of communication I'd had, I expected my time be respected more, and the session request to be respected. I did not receive a "I'm running late" notice. I called Restorative and left a voicemail, and funny enough the owner phoned me back immediately. She then lied and said there must be an issue with the connection, because I've been on the call! No she wasn't. There was no issue with connection. I told her I'm uninterested in proceeding. I took my lunch break at work for the session, and I feel like this company has had more then enough tries to redeem themselves. Even better, she has phoned me twice since, and left me a voicemail acknowledging her wrongs. So the first time, it was a connection issue, and now she acknowledges, it's just poor time management. Considering what these companies are made for, and what therapists are here to do, not acknowledging someone asking for help is just so unacceptable. A month long with no communication after requesting it? I was not bothered by her being away, I was bothered that she offered to book me in for after, and not do so for over a month. Who knows how long I would've been ignored had I not done something about it. When the owner contacted me the first time to apologize for the original therapists faults, she acknowledged, that asking for help and seeking a therapist is hard and it's brave, and no one asking for assistance should go unnoticed. Yet, she's allowed someone working under her company, and herself to do so. It is not about "free sessions", she has offered me money off, and it's not important here, it does not fix anything. I just wanted a company and someone to take me seriously, and to be helpful and heard. This should not be so discouraging. Absolutely discouraging. This was my first experience with Therapy, and they've made it so negative. I'm truly disheartened by the experience. I am not afraid of asking for help, or holding people accountable, but I can't imagine someone who was fearful of this having to advocate for themselves to a Therapist and a Counselling company..... Scary to think about, truly. I do not recommend Restorative Wellness Counselling & Coaching to anyone seeking help. More...

Very welcoming first session, a warm and comforting presence allowing me to feel vulnerable and safe to open up.

They are easy to deal with. The therapist showed compassion and emphaty.

I am very happy with Restorative Wellness and their service and availability after 2 video calls with one of their therapist who already gave me some tools to work on my mental health.

I only met once with the social worker but she was very nice. I'm looking forward to working more with her and resolving my issues

I have only had one appointment but, so far, very good. Very happy with the experience and looking forward to my next appointment.

This was my first interaction with Restorative. The counselor I was connected with created a calm environment, and she interacted to the requirements that I requested. It was a judgment free session, and when I asked for her opinions on any of the topics she gave honest responses. I felt like I was an individual not a character used in a study manual. The session was very successful More...

Heard from my daughter and she had a very positive experience! Sh has booked another appointment!

They’re excellent they definitely put my care first and they’re absolutely amazing

They were quite caring and offered different options for selecting someone to talk and work with and, followed up with me when I just couldn’t get to it. It helped me move forward with my needs and finding a great Counsellor. More...

It was a positive experience
Dug up some old memories and I will continue through in

They were quick to match me with a therapist that met my needs. Really felt it was a good match

I found Gurlean very easy to talk to and confide in. I am very happy I found Restorative Wellness online.

I had a very good session I will be coming back. Hana is a wonderful person who I think will help through this journey. Thank you

I just had a meet and greet but I feel confident that the counselor and I will be compatible

I had a wonderful session with Patricia, she is truly patient and makes me feel comfortable sharing my issues with her, she wants us to come up with good life coping tools and I am looking forward to our next session.

I find that the counselling is very helpful and easy going. I find Kate to be compassionate and understanding I look forward to meeting with her again.

Prompt help, caring approach with relevant feedback.

I’m working with Hanna, she is direct, compassionate, as well as insightful.
I look forward to making some strides in my emotional wellbeing.

Excellent service. Wonderful Therapist. Looking forward to my next session and eventually experiencing healing.

Hana is a great counseler! She can get the point right away and give a valuable suggestion.

Good really enjoyable to talk to

My first appointment was great, Hana is a wonderful councellor. I felt comfortable talking to her

My time with RWC was EXTREMELY helpful. HK was knowledgeable and supportive. Her positive and engaging responses to my life situation walked me to a place of renewed personal responsibility and ultimately opened doors to increased healing and growth.

Reatorative Wellness was super responsive, I needed help fast and was Googling everything. The coordinator (who is awesome also! !) contacted me with within 5 minutes, and I had a consult call set up within a day. More...

Excellent service! They were there when I needed them

Easy and fast to find someone to talk with

I have been looking for mental health for 2 years since my husband of 34 years just told me that he was done. I waited 6 months with Alberta healthcare to get a counselor, that lasted about 6 months and I haven’t had anyone since. I really need to heal from the many years of mental and other abuse. I hope to get the help after using this app. I got a call within minutes after answering the questions. More...

the experience and process to date has been easy. the therapist I was matched with was easy to talk. Although early in the process, I believe it will prove helpful in overcoming/managing my challenge.

helpful ,understand my issues. easy to communicate with me and resolve my problems.

good easy to access at a reasonable price

I have had only one session, it went well and at this point I will continue.

Friendly and very helpful. Fast working and covers everything. Fits u with people u feel comfortable with

Very helpful and fast . I appriciate it

My counsellor is excellent and I’m so glad I chose your company.

Very fast,efficient, and effective

This was a complete Godsend to me!
Thank you Hana ! 💕😇❤️
Only 4 stars cause I just started and poor Hana has a mess like me on her hands

I had an excellent session this morning

Amazing!!!! I received a call 10 mins after filling out questionnaire. They put me in contact with an amazing therapist. The next day I was in her office.

The counsellor was very understanding. Easy to speak with. I felt good after our session.

They contacted me within 5 mins of me filling out what I needed! Was able to get a therapist next day

I was somewhat confused about the layout, as to who was the counsellor and who the patient. I think I got it sorted out. jmk