Kelly's Home Care is a non medical home care company, that provides in home care services to the elderly, as well as injured or physically disabled adults. Our services include all assisted activities of daily living, showering/bathing, grooming/dressing, incontinence care, palliative care, light housekeeping, light meal preparation, bedside care, and companionship.
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15 customer reviews
Jim
Home & Domiciliary Care
I am writing to express my gratitude for the exceptional care provided by Kelly and her team of caregivers. They have gone above and beyond in looking after our parents.
Their compassion, support, and experience in managing the challenges associated with dementia and Parkinson's have been invaluable to our family. We appreciate their constant communication and updates, as well as their collaborative and personalized approach in developing the most suitable care plan for my parents.
We are grateful for everything Kelly, Cyrille, Maria, and Esther do and recommend their services for any senior care needs.
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Reply from Kelly's Home Care
Thank you, Jim! It has been our pleasure providing care services to your parents!
Janet
Home & Domiciliary Care
When I was searching for Private Care for my Mum I had called several agencies and when I spoke to Kelly, I had a feeling that this was the one!
Kelly came to my parent’s house to meet with me and my Dad while my Mum was in hospital. She was friendly, very caring and put us at ease. Kelly chatted with my Dad and we liked her immediately.
Kelly has a great team of caregivers and she and her team have all been wonderful with my Mum. They are punctual, very kind, helpful and understanding. With Kelly’s experience, she keeps me in the loop and provides advice when needed. It’s also a relief to know that when they are caring for Mum, my Dad feels comfortable leaving her in their hands which gives him some free time to go for a walk and run errands.
I have nothing but good things to say about Kelly and her team and would highly recommend them.
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Reply from Kelly's Home Care
Thank you for your kind words, Janet! We enjoy our visits with your parents!
Cyrille
Working at Kelly’s Home Care has been a pure bliss to me. The CEO’s kindness to the employees and prioritizing the client’s safety and comfort have truly been inspiring.
Reply from Kelly's Home Care
Cyrille, we love having you on our team of caregivers! Thank you for being so amazing and reliable!
Crystal
Home & Domiciliary Care
Kelly’s home care was professional caring and accommodating. They worked with me to schedule care at the times I needed it. The care staff were always on time and provided me with all the services I needed. Kelly went above and beyond to make sure I was accommodated. I would recommend them to anyone else looking for such services. Many thanks to Kelly and her staff. More...
Reply from Kelly's Home Care
Crystal, you are very welcome. Thank you for taking the time to leave a review on the services you received through Kelly's Home Care. It was a pleasure assisting you and we look forward to working with you again in the future.
Cammie
Home & Domiciliary Care
Kelly is very friendly and fun to talk to. She knows how to initiate a happy communication with my husband. However, she was not punctual.
Reply from Kelly's Home Care
Thank you, Cammie. I am glad your husband was comfortable and happy with his home care services. Unfortunetly, I did fall a bit behind schedule and for that I do apologize. I appreciate the honest review.
Kimberley
We recently had the pleasure of employing a PSW who stood out from the rest! We were in need of some overnight help for our Mom (Grama) and Kelly was wonderful!
She took time to chat with my daughter and I on the phone first, and then came to meet us and my Mom personally. She immediately put us at ease with her compassionate and pleasant personality.
Kelly demonstrated an exceptional ability to connect with my Mom and also showed a genuine interest in her well being and happiness. My Mom trusted her right away and really enjoyed her company.
Kelly Stevens is the owner of Kelly’s Home Care. She exemplified the best qualities one could hope for in a caregiver. We would highly recommend her services to anyone in need of a caring and dedicated caregiver.
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Reply from Kelly's Home Care
Thank you for your kind review, Kimberly. Your mom was lovely to work with and it was my pleasure to assist you and your daughter with looking after her.
Lynne Cyr
Home & Domiciliary Care
It was a pleasure working with Kelly to find a caregiver for my elderly parents. She was patient with their hesitancy and concerns and was responsive to their needs and requests. I am happy to say that the caregiver whom Kelly suggested, seems to be a good fit for my parents. More...
Reply from Kelly's Home Care
Thank you, Lynne.
M Angus
Home & Domiciliary Care
It has been a pleasure to work with Kelly. She is very professional and caring and has guided me through the process of supplying home care to a friend who is 91 years of age and who is living alone. My friend Margaret who is hesitant to have anyone help her has enjoyed the company of all the caregivers sent to her in Kelly’s employ. They have been punctual, caring and if needed have stayed past the hours booked. Last night Margaret was admitted to the hospital for observation and with short notice Kelly’s team will provide companionship daily and bring her a few outside snacks and meals until the doctors and social workers complete their assessment. It is wonderful to have this support. I would highly recommend Kelly’s Home Care to anyone who is looking for supportive home care services. More...
Reply from Kelly's Home Care
Wow. Thank you, Marilyn, for such a detailed review. It is a pleasure providing services to Margaret. We all enjoy visiting her and ensuring she is safe and comfortable.
Domenic
Home & Domiciliary Care
I had a good feeling about Kelly and the services from my first contact with the organization. My instincts were dead on. Kelly’s services are genuine, honest and fair.
Reply from Kelly's Home Care
Thank you! We respect and appreciate each client, and we are happy to give the family peace of mind.
Stephanie
Home & Domiciliary Care
Had a great experience with my PSW Rafaela!! She was diligent, reliable, and lovely ti he around. Highly recommend this service to others
Reply from Kelly's Home Care
Thank you, Stephanie! We will miss you, but we are happy you are recovering well!
Gordon lannan
Home & Domiciliary Care
Everything I needed done was done correctly. The service was fantastic more people should get on board with Kelly. I enjoy the service very much and will continue.
Reply from Kelly's Home Care
Thank you, Gordon!
Teresa kucheran
Home & Domiciliary Care
I booked with Kelly Home care for support at home as I was recuperating from knee replacement surgery. I found Kelly to be very professional and helpful- advising me of things to think about in my home environment. My PSW, Christine was truly amazing! She approached her work with me in a compassionate and kind manner. She was very respectful of my home and often offered to help in keeping it tidy and clean. Christine was invaluable in supporting me through my physiotherapy exercises and personal comfort. She took the lead in what she could do for me and focused on establishing a professional relationship. When I get my other knee done, I will call Kelly’s Home Service again! More...
Reply from Kelly's Home Care
Thank you, Teresa! We will be here when you need us!
Julie Warthe
Home & Domiciliary Care
Kelly was awesome to work with. She replied to my ad almost immediately, was very responsive and finding the right caregiver for our mom and has a passion and a heart for looking after elderly people. I would highly recommend her.
Reply from Kelly's Home Care
Thank you, Julie. We have enjoyed providing care services to your family!
Elizabeth Rafuse
Home & Domiciliary Care
Caring and accomodating . Listens to the issues and provides solutions.
Reply from Kelly's Home Care
Thank you!
Warren Dunec
Kelly is a very kind, hard working care giver. She is punctual, honest, professional and very personable. We highly recommend Kelly without any hesitation.
Reply from Kelly's Home Care
Thank you for the kind words! Your loved ones are a pleasure to be around!
Why should our clients choose you?
We are a growing home care company that takes pride in the work we provide. Our employees are genuine, honest, reliable, and most importantly, they have a passion of caring for others.
What changes have you made to keep your customers safe from Covid-19?
We follow all guide lines from the Ontario Ministry of Health.
Personal Care
Bathing and showering assistance, bed bath, dressing and grooming, incontinence care
Light Housekeeping
Laundry, vacuuming, sweeping/mopping, dusting, bedmaking
Light Meal Preparation
Palliative Care
Bedside care, assistance with feeding, incontinence care, companion care