At ITCON, we specialize in solving complex IT challenges for individuals and businesses through a wide range of technical services, backed by over 9 years of hands-on experience in diverse sectors such as hospitality, healthcare, retail, travel, manufacturing, and technology.
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What do you love most about your job?
I love helping people fix tech issues and watching their business run smoother because of it.
Solving tech headaches so my clients can focus on what they love — that’s the best part of my job!
I get to turn tech problems into simple, stress-free solutions — and that feels great.
Helping businesses stay connected and worry-free is what makes my day.
What inspired you to start your own business?
I wanted to offer reliable, personalized IT support that truly makes a difference for small businesses.
Why should our clients choose you?
Because, no call centers, no delays — just a real expert solving your problems and helping your business grow.
Clients choose me because I listen, I care, and I deliver exactly what your business needs to run smoothly.
I combine years of hands-on experience with a human touch — so your tech is stress-free and secure.
Can you provide your services online or remotely? If so, please add details.
Yes, I offer both online and on-site services — whatever works best for you.
I can support your business remotely with secure tools for troubleshooting, monitoring, system updates, cloud configurations, VoIP, and more — without disrupting your day-to-day operations. For projects that require hands-on attention, like hardware installations, structured cabling, or physical network setup, I’m available for on-site visits in the Greater Vancouver area and beyond.
🖥️ Network & Infrastructure
Setup and maintenance of secure wired & wireless networks
Router, switch, and firewall configuration
Design and implementation of LAN, WAN, VLAN, and SD-WAN
Cloud and hybrid networking solutions (OVH, bare metal, VPN)
💾 Servers & Virtualization
Install, configure, and maintain Linux and Windows servers
Proxmox VE virtualization, cloud integration & management
Patch management, upgrades, and system hardening
🛠️ IT Support & Maintenance
Ongoing technical support and troubleshooting
User support (onsite or remote)
Computer and peripheral maintenance
Backup solutions and disaster recovery planning
📞 VoIP & Communications
Design, install, and manage VoIP phone systems (Asterisk, Issabel, FreePBX, 3CX, Grandstream)
SIP trunking, call analytics, and call recording solutions
🔐 IT Security & Monitoring
Firewall configuration, ACLs, and VPN security
Network monitoring with Zabbix and Grafana
CCTV systems (IP & analog), access control, and IoT integrations
🛍️ Retail & POS Support
Setup and maintenance of point-of-sale (POS) systems
Network and hardware support for retail environments
📡 Wireless Expertise
Certified in Ubiquiti, Ruckus, Mikrotik, and TP-Link GPON
Wireless coverage planning and optimization for large and small spaces
