Frank Mortgage is Canada's Online Mortgage Marketplace. We embrace the customer as our only priority and provide uniquely open and transparent access to mortgage alternatives. Our online system reduces the stress of the mortgage process and provides better rates and a better experience.
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56 customer reviews
Yoga & Lifestyle
I had an outstanding experience working with Kanik Nayyar at Frank Mortgage. He was incredibly responsive, knowledgeable, and went above and beyond to help me. He answered all my questions thoroughly, provided a timely rate quote, and followed up with such professionalism. More...
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Claudine Tosso
We are so grateful for Randheer from Frank Mortgage. Randheer worked tirelessly as he walked us through many of the ups and downs of buying our new condo. He set us up with the best mortgage lender and rate we could get. Thank you for your hard work and commitment to your clients. We highly recommend Frank Mortgage. More...
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Suzana Maunaga
Excellent company with fast and efficient brokers and great service, who truly care about customersThank you for everything
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Devon Fernandes
Omari (our Mortgage Agent) was super helpful in securing a great rate, answering our questions, and making sure we finalized our mortgage on time. Thank you!
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Henry Guenther
I dont have much other experience with other companies ,but they did alright
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Tesha Weatherbee
Excellent service, great process.
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Laura
Very easy to talk to agent named Omari. Knowledgeable and helpful in getting best deal.
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Filippo Riccio
Thank you Randheer, and Frank Mortgage for your outstanding service. We appreciate your professional, friendly attitude. All of your help, was amazing, during this very important event in our lives. More...
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Vineet Bhardwaj
Huge thank you to our Mortgage Agent- Omari Alfred and Manager-Don Scott for their exceptional service! They were supportive, professional, and worked nonstop to make sure our mortgage was approved. Truly grateful and highly recommend them! More...
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shahid siddique
Excellent and expert advice by Mr.Omari
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sakshi jaggi
Dear Frank Mortgage Team, We wanted to take a moment to express our sincere gratitude for the incredible support we received throughout our mortgage process. After so many rejections from other places, Omari truly worked his magic and was able to secure an approval for us. We are extremely thankful for his continuous, clear communication, his dedication, and his unwavering “never-give-up” attitude. His hard work made all the difference, and we could not be more appreciative. We would also like to extend our thanks to Don Scott for his consistent follow-ups and for making sure every step of the process moved forward smoothly. His support added greatly to our overall experience. Because of Omari, Don, and the entire Frank Mortgage team, we now have an approval we once thought wasn’t possible. We highly recommend Frank Mortgage to anyone seeking committed, knowledgeable, and genuinely caring professionals. Thank you once again for everything. More...
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Patrick Publow
Super happy how my refinance turned out! Shout out to Sebastian!
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Elisabeth Ienzi
Katie Riccio is a great Mortgage Agent to work with. She kept me up to date at every stage, replied quickly to my messages, and followed up with the lender whenever I had questions. As someone renewing for my last term, my needs were specific to my situation, and she made an excellent match. I’d recommend Frank Mortgage in general, and Katie Riccio in particular. More...
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David Gill
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David Goodyear
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Ben Amir
Omari is the best mortgage broker I’ve dealt with, he’s always quick to respond to your needs and works very hard to get the best deal for his clients.
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Joel
Katie and her team are fantastic! Out of the various different brokerages I’ve worked with she was definitely one of the best. Highly recommend reaching out to her team and asking for Katie. More...
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Cheryl Batulis
Sebastian, at Frank Mortgage, took all my questions, never making me feel as if the question or I were unimportant!
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Peter Roy
Omari was very helpful in answering to my queries.
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Brandon Sommerfeld
Omari was very helpful I wouldn’t hesitate to work with Frank mortgage again in the future! Thanks again
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Andrés Mayorga
Kanik was great to work with, knowledgeable, responsive, and genuinely helpful throughout the mortgage process. I’d highly recommend him!
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Sugan Sunthar
Great service Definitely recommend
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Alex Gauthier
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Marian Toluwalopemi Bernard
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Kartik Trivedi
Kanik Nayyar, at this location is a undisputed, STAR & EXPERT. He didn’t care if he got the business or not, but guided me in the very right direction for everything, including, hazards I may face (not to forget best rates). Earned my trust, respect.
Reviewed on Google Maps
franck tsaf
As a newcomer in Canada i wanted to have my own house because we are a big family. I submitted my mortage application to many brokers and lenders but i faced multiple rejections. So i came to Frank Mortgage and met Sebastian and Randheer who took their time to review my case and worked so hard to find the right program for my mortgage. The process was stressful, but those guys where there to rensure me and provide update on each step. Today i have the house of my dream. Thank you guys. More...
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Maurizio
Kanik was very professional, knowledgable and quick to respond to all of my questions and concerns. I would recommend Frank Mortgage to anyone. Cheers.
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Daniel Janetos
Wish I knew about this earlier. Saved me a tonne of money on my monthly fees and was a breeze to renew my mortgage.
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ashish pandey
Omari has been super helpful throughout the mortgage approval process.
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عبدالله المصطفى
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Sudheesh Kurup
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Yulia Z
We had an excellent experience with Frank Mortgage. Omari Alfred was amazing-he guided us through the entire process, explained everything clearly, and was always quick to respond to our questions. As first-time homebuyers, we felt supported every step of the way. The process was smooth, quick, and stress-free thanks to his professionalism and care. Highly recommend Omari Alfred and the team at Frank Mortgage! More...
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Gerald Oluwole
I am writing this review because I received repeated emails to leave feedback about my experience with your company. So here goes. I did not feel like the agent had my back. Product suggestion did not match my needs. Communication was poor. Calls rang unanswered, voice and emails unreplied. I eventually had to go through other channels and I got resolution within 15 minutes. This was an issue that took weeks for the Frank Mortgage agent to give me a non-answer. More...
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Bob Thompson
If you are looking for a great mortgage rate and if you want to deal with professionals look no further because Frank Mortgage has everything you need. I will be recommending this company to anyone who will listen.Thanks for everything Randheer. More...
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erfan saeidi
We found Frank Mortgage and Kanik as a mortgage broker in there to work on our application. Our mortgage case had some difficulties since the amount of mortgage was a little higher that what regular mortgage broker can make it happen easily. Kanik helped us understand options we have and how to make it happen. He got pre-approval on time, so no problem to move on to remove Subject on our accepted offer. We have worked with several mortgage brokers in last 15 years and I believe that Kanik was one of the best Ones. He was very honest and never hide any thing from us even the bad news. It means alot for us ! More...
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Jacob Collins
Randheer at Frank Mortgage helped my fiancée and I get into our first home, and he made the whole process way easier than we expected. He looked at every option to get things approved and stuck with us right up to closing. Super helpful and made it all as hassle-free as possible. Definitely recommend him. More...
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Heather Cornell
Omari worked very hard to find solutions for a returning Canadian. I will continue to work with this company in my ongoing search.
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Raja Kadri
Randheer is awesome. He was always present to answer any questions for our mortgage. Great help... thanks so much...people like Randheer make frank mortgage in awesome place to buy your dream home.
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Amer ElDesouky
We had a great experience working with Omari as our mortgage broker. He was very understanding of our needs and took the time to really listen to what we were looking for. Throughout the entire process, he was patient, responsive, and always worked hard to get us the best deal possible. We truly felt like he had our best interest at heart. Highly recommend! More...
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sumanjani vinnakota
We had a fantastic experience with Frank Mortgage, thanks to Omari’s outstanding support and professionalism. He made the entire process smooth, explained everything clearly, and helped us secure a great rate without stress. Omari was responsive, honest, and truly went the extra mile. Highly recommend him and the Frank Mortgage team! More...
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Doug Adams
A 10 out of 10 experience. The application was straightforward and the questions I had were answered quickly and accurately. I had time constraints related to my mortgage financing and Frank was able to get me my funding on time and at a great rate with product features I really liked. Randheer oversaw, the transaction and was a pleasure the entire time. I couldn’t be happier and highly recommend Frank Mortgage to anyone looking at getting a mortgage at the best rate in as straightforward a manner as possible. More...
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Ian Hutson
I recently worked with Omari Alfred at Frank Mortgage and had a thoroughly pleasant experience throughout the entire mortgage process. Omari was professional, knowledgeable, and genuinely committed to finding the best solution for my needs. From our initial consultation, Omari took the time to understand my financial situation and mortgage renewal goals, explaining all available options clearly. I would highly recommend Omari Alfred and Frank Mortgage to anyone looking for mortgage services. Their professionalism and client-focused approach truly set them apart. More...
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Saleem Khan
Omari Alfred is a very friendly, professional, and helpful Mortgage Agent at Frank Mortgage. He went above and beyond to assist throughout the process, making everything smooth and stress-free. I would strongly recommend Omari to anyone looking for knowledgeable and reliable mortgage support. keep the good work More...
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Marlon Drayton
I met Randheer a while ago at one of the REC seminars. From day one he conducted himself with professionalism and the way he interacted with potential clients was something to witness. He seemed to talk to you at a level you were comfortable with so as not to confuse or overwhelm you. Even though I was already committed to another mortgage broker, at the time, Randheer was still very willing to provide me sound advice as I maneuvered through the process. I will not only be dealing with him and this company for future ventures but would highly recommend you speak with him to assist you in your upcoming purchases and real estate activities. More...
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Julie Neal
Great communication and options given
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Regan
Omari Alfred of Frank Mortgage was very helpful and he answers every single question I asked him so I can clearly understand the options he was offering us. The rates he gave us were very low conpares to the hig banks. It was just unfortunate that due to time constraint, we did not proceed with it. But with this experience, we would definitely reach out to Frank Mortgage on the future. Thanks Omari for your help. More...
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ana gascon
Omar hada very professional interaction with us. Always open to answer our questions.
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Jattzia
Avoid Randheer, and maybe also Frank Mortgage. Randheer started a weird, lecture / power-trip rant about whether I would be a loyal customer to his company. This was 10 minutes into the first meeting. Super unprofessional. More...
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Hardik Patel
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Suzie Bachan
Frank mortgage helped me get a good mortgage rate. Randheer was very helpful and professional. He explained all the details very well and he handled everything in a timely manner. I highly recommend Frank mortgage. It was my first time using them and I'm very satisfied with the service they provided me with. More...
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What do you love most about your job?
Helping customers understand the mortgage market and find their best mortgage is our greatest reward.
What inspired you to start your own business?
After 30 years in the mortgage market I did not see anyone trying to fix the problems with the old, traditional way of getting a mortgage. The entrenched players are self-interested and not focused on customers. We established Frank Mortgage to change that and create a mortgage market that was open and transparent, fair and customer focused.
Why should our clients choose you?
We truly place the customer's needs first. If a deal is not good for them we tell them. We have non-commissioned mortgage agents that help each customer individually without any sales pressure. Our system and agents will present all the available options to the customer so they can see the market and choose what is best for them. Our advice is free and we have access to the best mortgage lenders in Canada.
Can you provide your services online or remotely? If so, please add details.
We are an online business at www.frankmortgage.com. A customer can apply online and then complete the process by uploading documents to our secure online portal. Our agents are in the background helping along the way but Frank Mortgage is a complete online experience.
What changes have you made to keep your customers safe from Covid-19?
All of your dealings with customers are remote. A mortgage with Frank Mortgage can be completed online and interaction with our agents is either online or on the phone.
Residential Mortgage Brokerage
Purchasing a home, refinancing or renewing a mortgage.
No Fees for prime and B borrowers.
Free mortgage advice.