Frank Mortgage is Canada's Online Mortgage Marketplace. We embrace the customer as our only priority and provide uniquely open and transparent access to mortgage alternatives. Our online system reduces the stress of the mortgage process and provides better rates and a better experience.
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What do you love most about your job?
Helping customers understand the mortgage market and find their best mortgage is our greatest reward.
What inspired you to start your own business?
After 30 years in the mortgage market I did not see anyone trying to fix the problems with the old, traditional way of getting a mortgage. The entrenched players are self-interested and not focused on customers. We established Frank Mortgage to change that and create a mortgage market that was open and transparent, fair and customer focused.
Why should our clients choose you?
We truly place the customer's needs first. If a deal is not good for them we tell them. We have non-commissioned mortgage agents that help each customer individually without any sales pressure. Our system and agents will present all the available options to the customer so they can see the market and choose what is best for them. Our advice is free and we have access to the best mortgage lenders in Canada.
Can you provide your services online or remotely? If so, please add details.
We are an online business at www.frankmortgage.com. A customer can apply online and then complete the process by uploading documents to our secure online portal. Our agents are in the background helping along the way but Frank Mortgage is a complete online experience.
What changes have you made to keep your customers safe from Covid-19?
All of your dealings with customers are remote. A mortgage with Frank Mortgage can be completed online and interaction with our agents is either online or on the phone.
Residential Mortgage Brokerage
Purchasing a home, refinancing or renewing a mortgage.
No Fees for prime and B borrowers.
Free mortgage advice.
