Based in Mississauga, Ontario, Callture Inc has a 4.7 STAR rating on Google Review and an A+ rating on Better Business Bureau.
Callture Inc. is a leading provider of comprehensive communication solutions for small-medium-sized businesses, and we offer a range of innovative tools and services designed to streamline and enhance communication within organizations.
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1 customer review
Ted
I am fed up with scams like this company wasting the time of customers instead of fair and honest up-front pricing and marketing. Under the PLANS tab it states ALL features are included with all plans. Under the FEATURES tab, it states SMS is one of the features. I buy a toll free number, list it everywhere on my paperwork, and then realize that the SMS feature is not working. When I can to get this fixed, they surprise me by saying SMS is another $4.95 per month. I want to see every lying deceiving failure of a company such as Callture go out of business, since they don't understand ethics and/or the definition of "ALL FEATURES". Not only do they refuse to include SMS for the included price as advertised, they then have the gall to say I will have to pay $30 for them to release the number back in the cloud so I can switch companies and keep the same number. I wonder what other listed features come with hidden charges. And to make it worse, they've been promising a Callture App since at least 2021, and there is NO APP. The features say you can make calls from the app, but the app does not exist. More...
Office Phone Service
Callture Office phone service is fully loaded with the latest features to ensure your business has the complete flexibility it needs to ensure you stay ahead of competitors in your industry. It comes loaded with features such as Unlimited Calling, Extensions, Welcome greeting, Intelligent routing, Call Queue, Calling app, Fax, Conference Calling.
TollFree Service
A caller dials your Nationwide Toll-Free number. They are immediately greeted by the Auto Attendant that plays a pre-recorded greeting. This greeting can either be a generic message that Callture has pre-recorded, or a personalized greeting that you can record. Callers are then instructed to dial a specific extension (Example - Press 251 for Sales). The caller dials the extension number and is immediately routed to a number that you have associated with this extension. You can then either accept the call, or have it go into your voicemail.
The caller will never hear a busy signal, and each call is logged for you to view in your online account manager.
