15 Botha Street, Richmond Estate, Cape Town
We are a remote IT support company that focuses on data security, computer system maintenance, and safety for your business and client's data, giving you peace of mind.
4 customer reviews
Mark
I recently had the opportunity to work with Remotably for my company's IT support needs, and I must say that their services have been impressive. The technician assigned to us demonstrated a strong understanding of our requirements and was able to efficiently address our IT needs, getting us up and running quickly. One notable aspect of Remotably's service is the ease of communication. Whenever we require assistance, it is straightforward to get in touch with our designated contact, Michael, who is always responsive and helpful. It is evident that Remotably has provided a satisfactory level of support, which speaks to their commitment and capability in delivering quality IT services. More...
Reply from Remotably
Thanks for the review Mark. I am happy to be of service
Kyle
Remotably's services have been exceptional. They provided us with antivirus protection and cloud backups, and we are extremely satisfied with their offerings. Thanks to their diligent work, our data is now well-protected with reliable cloud backups. Highly recommended! More...
Reply from Remotably
Thanks Kyle, it is great doing business with you
Daniel
Remotably is highly recommended! They gave us cloud backups, remote monitoring, and antivirus defence. It was straightforward to collaborate with Michael remotely, and he handled obsolete Windows versions and dubious email attachments with ease. His quick reactions and effective fixes save downtime. Thanks to remotely, our computers are operating more smoothly. The quality of their service is five stars! More...
Reply from Remotably
Thanks again Daniel. Much appreciated
Randy
Remotely has been a fantastic business partner. They set us up with cloud backups and their effective remote monitoring package to promptly meet our IT needs and difficulties.
It was clear right away that their crew held high professionalism and knowledge.
Remotably has been an absolute pleasure to work with. Their staff had an in-depth industry understanding, and they quickly and expertly set up our systems. We were up and running quickly, and the procedure went without a hitch.
Our satisfaction with Remotably's quality of services is outstanding. Our expectations were exceeded by their focus on the small things and dedication to providing excellent solutions. Having their IT specialists on call, ensuring that our systems are well-maintained and secure, is reassuring.
Our company feels considerably secure doing business online since collaborating with Remotably. Our security and peace of mind have been greatly improved by the antiviral defence and reliable backups. Knowing that our computers and data are in capable hands, we can confidently concentrate on our work.
Remotably comes highly recommended to any company looking for dependable and all-encompassing IT support. They stand out among MSPs due to their professionalism, experience, and dedication to customer happiness. Everything is five stars!
More...
Reply from Remotably
Thanks Randy. It is great working with you and I look forward to a long business adventure
What do you love most about your job?
I really enjoy working with computers. I have been working with them for as long as I remember, and I like to learn about new advancements in tech and surrounding industries.
What inspired you to start your own business?
I wanted to start my business to help the people who either dont have time or don't know how to keep thier computer systems up to date and running safely and securely. People deserve to have thier computers protected and running smoothly.
Why should our clients choose you?
Choose Remotably, your trusted Managed Service Provider, for comprehensive IT solutions tailored to your needs. Whether you're a home user or a small to medium-sized business, our services, including remote monitoring, management, and cloud backups, are scalable to meet your unique requirements. As an official partner of Emsisoft, we provide multilayered antivirus solutions with active file protection and behavior monitoring, ensuring your data and systems are always secure. Our team is driven by ambition and stays abreast of the latest cybersecurity and tech trends to deliver the most effective solutions. We pride ourselves on our immediate response to critical issues and our commitment to maintaining your systems with minimal downtime. With Remotably, you can focus on what you do best, while we take care of your IT needs.
Can you provide your services online or remotely? If so, please add details.
Our services are primarily remote. This saves the client time and money as on-site techs get expensive quickly.
What changes have you made to keep your customers safe from Covid-19?
Our services are primarily remote so there is little to no contact with anyone.
Single Device Remote Support
Remotably offers remote support for Windows to troubleshoot and manage your systems quickly and efficiently. Our team is available to diagnose and resolve any problems with your Windows computers.
Remote access to your Windows systems, real-time monitoring and alerting, remote software installation, patch management, and other services are all part of our Windows Remote Support service package. With our Windows remote support service, you can be confident that your Windows systems are working smoothly and securely.
We understand how important it is to keep your Windows systems working efficiently and safely, and our skilled professionals are ready to assist you. This is a single license specialised for home computers. Please ask us about pricing for additional devices.
Multi-Device Remote Support
Remotably’s multi-device remote support is a Windows-only service that provides enterprise-grade remote monitoring and management, patch management, managed enterprise antivirus with ransomware protection, and a multi-layered antivirus with web protection.
With immediate, always-in-the-background monitoring and reporting, our highly skilled and experienced remote support technicians ensure that technical issues are resolved quickly and efficiently.
Discover how our multi-device remote support can benefit your business by contacting us today. There is a 3-device minimum.
Managed Cloud Backup
Remotably’s cloud backup solution is designed to securely backup and protect important business documents, images, and videos.
The solution runs twice a day and there is no limit to the amount of data that can be backed up. Data can be restored as quickly as the client’s internet speed allows. The servers are monitored and protected 24/7 by Infrascale, ensuring that the backed-up data is secure.
The cloud backup is remotely monitored and managed by Remotably and can be customized to meet specific business needs upon request. The pricing model for the backup solution is R120 per computer for 20 GB of managed storage, with additional storage available for R50 per 10 GB.
Android Protection
Emsisoft Mobile Security is our first response to the world of mobile malware. It is a next-gen security solution for Android devices focused on little to no system or battery impact while providing access to a number of security functions in order to help you have a safer and more informed Android experience. Protect your Android smartphone and tablet from dangers awaiting on the internet.
Web Hosting
Remotably is the ideal choice for all of your managed web hosting and domain registration requirements. We offer dependable, secure hosting with a variety of options to make managing your website simple.
Full server management, domain registration, and complete technical support are all part of our services. With Remotably, you can be confident that your website will be secure and up-to-date with the latest technology, allowing you to achieve optimum performance with less effort.
Remotably has you covered, whether you’re a business or an individual searching for an efficient approach to managing your internet presence!