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Animal Travel South Africa

Lansdowne

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5/5

42 customer reviews

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14 March 2022

Thank you so much to Bernadine from Animal Travel Services for all her help and excellent service, in getting Buddy and Daisy, our French Bulldog furbabies to us in Abuja, Nigeria! A week ago today they arrived after their long flight… albeit they were hot (it’s Nigeria) they were happy and ready to start their new adventure here with us! Their crates were CLEARLY labelled for airport staff to see just how to handle them! Bernadine was a star and answered all my frantic calls :-) reassuring me and answering all my gazillions of questions. THANK YOU! More...

Reviewed on Facebook

9 March 2022

Thank you to Janine and the rest if the team at ATS for getting my 3 dogs to us in the Netherlands. Our home and hearts are full again. Janine was always professional and answered my emails quickly. The chauffeur was so kind, gentle and calming. All the documents and guidelines sent were informative and helpful. The price was great. I could go on and on about our good experience! I will recommend them to anyone. Thank you ATS! More...

Reviewed on Facebook

22 February 2022

A big thank you to Animal Travel, especially Lucy and Nick, for your professional and friendly service.

Reviewed on Facebook

19 February 2022

We used Animal Travel SA for our 2 dogs and 16yr old kitty to come to the Netherlands from JHB. What an amazing team of friendly and efficient people. Jaco Steenkamp was brilliant. He always answered my mails and calls and ensured communication right till they were delivered to our doorstep. I am so grateful for the recommendations to use this agency. Jaco and your team =thank you so much. More...

Reviewed on Facebook

12 February 2022

I was a foster Mum for a friend’s dog who was travelling to the UK. I love the dog as my own, and Ryan from ATS made me feel relaxed and at ease with explaining the whole process when dropping the crate off and when he picked up Storm on the day of travelling. He assured me that Storm will be just fine. Thanks Ryan! More...

Reviewed on Facebook

11 February 2022

What a fantastic experience moving out American cocker spaniel from Cape Town to Scotland with ATS! They were outstanding and we had such a smooth trip, with constant updates. Thank you Jaco for everything! Highly recommend them! More...

Reviewed on Facebook

3 February 2022

Thanks to Misha and the Animal Travel South Africa team who have made the stressful process of moving a puppy a pleasure! Misha's patience with all my calls and queries was amazing and I am so grateful for the brilliant service - thank you!

Reviewed on Facebook

31 January 2022

Thank you Vaughn for getting our Cat, Callie to Mauritius safely, despite all the stops and starts with the Travel Ban. Vaughn and his team are very professional and reliable. I would recommend them for your Pet Relocations without any hesitation. More...

Reviewed on Facebook

27 January 2022

Thank you for getting our Cattens safely in Cape Town from Georgia (country). What a spectacular service - I felt like it was a friend who helped me arrange it. I highly, highly, recommend Animal Travel Services! More...

Reviewed on Facebook

15 January 2022

I want to thank Jaco for the amazing way he handled our request in sending our 5 babies to The Netherlands and for keeping me calm during this stressful time. It has been such a pleasure in dealing with a team who love animals and understand the owner’s emotions.❤️ My dogs were bumped off flights and Jaco was phenomenal in getting new flights for them. David took time to get to know the doggies before taking them to the airport. All are rescued doggies and therefore their trust in humans isn’t always what it should be. David treated each one with kindness and love. They have arrived exhausted but happy. Thank you Jaco-you are the BEST ever!! More...

Reviewed on Facebook

3 January 2022

Our 2 fur babies are safe and sound in London 🇿🇦 ✈️ 🇬🇧 After a long trip, I collected them at HARC on the 30th December. They are already settling in. I would like to thank Jaco and his team from Animal Travel Services for getting our babies across the ocean safely. Thank you for all of your patience, guidance and support along the way. I cannot recommend Animal Travel Services enough to transport your furry family members 😊 More...

Reviewed on Facebook

17 December 2021

A massive thank you to Jaco and the whole ATS team for getting Jaymee over to the UK in a time of uncertainty and confusion. Their knowledge and professionalism in my opinion is unmatched! And a special mention to Jaco who have been the best in answering all of our questions and giving us peace of mind during the whole process. The most important is that Jaco was genuinely invested in making sure Jaymee got to us safe and sound. The best by far guaranteed!! More...

Reviewed on Facebook

14 December 2021

Jaco and his team are the most amazing people who act with kindness and love to both pets and owners. Every moment is handled with care and transparency and your pets well being is priority number one. Jaco shipped my little angel to Dubai from Cape Town and I can't thank him enough for his caring and professional nature. More...

Reviewed on Facebook

10 December 2021

So my doggies have arrived .. we were in Ballito for a few weeks & Jaco @ Animal Travel Services got them a flight from CT on BA. Off they went - then they got bumped for cargo so we’re moved to fly out Sunday - then it all went a bit wrong when SA was red listed. Thanks to Jaco’s perseverance we got a flight on BA out of Jhb .. off they went, spending 2 nights at ORT and then on a daylight flight to Heathrow. A night at HARC and finally my sister could pick them up yesterday mid-afternoon. A huge shout out to Jaco - what a wonderful, warm, calm, professional he is ! Also to Yvette who collected them for their flight to CT, to Kim at Briza Kennels, Cattery & Stables & to Amber at Airpets in the UK & the staff at HARC .. now happily with my sister & her dogs till we’re out of quarantine ! I cannot recommend Animal Travel Services enough .. THANK YOU Jaco ! More...

Reviewed on Facebook

25 November 2021

Wouldn't know what we would have done without ATS. They were able to bring our 3 dogs which includes a 1 year old Pitbull to Ireland. after a 4 day trip, our children were delivered to us safe and sound. we were kept in the loop with photos and messages all the way. they are just amazing. More...

Reviewed on Facebook

11 November 2021

To anyone relocating abroad and hopefully wanting to take their animal-children with them, I would highly recommend using Animal Travel Services. Special mention and thanks goes to our Export Supervisor Jaco Steenkamp, who took on our “complex” situation with utter confidence and professionalism! Our unexpected 3 month long separation from our cats was devastating, scary and heartbreaking, eventhough they were both very well loved & cared for at MonteCATsino Cattery by Crystal while plans A, B, C, D, E (and more) were being made. Jaco always stayed in constant touch with me and was very proactive in trying to solve our dilemma and reunite us with our fur babies! He has my undying appreciation for a job expertly done…. and at all times with a friendly empathetic voice on the other side of the phone and sharing common cat humor which was so very much needed. My fur babies finally arrived at their new home today! 😀 Thank you so much Jaco and team! More...

Reviewed on Facebook

8 November 2021

I can’t thank Jaco and his team enough for getting my two cats safely to the U.K. their service was outstanding Thank you again

Reviewed on Facebook

4 November 2021

Pets delivered from Cape Town to Bristol UK 🇬🇧 Very professional service. Thank you for your care and attention.

Reviewed on Facebook

26 October 2021

Jaco and the team at Animal Travel Services has just been absolutely amazing. I honestly didn't realise just how much admin and organizing goes into relocating a pet, but ATS has just been wonderful from the first moment. My two dogs arrived in The Netherlands - happy, stress free and almost looks like "frequent flyers” when they arrived after a two day trip from CPT to Amsterdam. Thank you so much guys! You are the BEST! 😎 More...

Reviewed on Facebook

19 October 2021

As a cat hotel owner I have had dealings with many of the pet transport agencies - and in my experience Animal Travel Services is the absolute best ! ✈ Special mention goes to Jaco Steenkamp, JP and Henry for superb service above and beyond at all times - Thank you ⚘ 🐾 More...

Reviewed on Facebook

15 October 2021

Thank you so much to the Animal Travel Services team for helping me get my two dogs to the UK. I was informed of every little detail, including pictures of them at the airport check in and updates during stop overs. Thank you, Bernadine, for all of your patience and immediate help provided when needed, you were lovely to work with and my dogs were in the best hands! Thank you, Wesley and Frik, for getting my dogs and their paperwork etc to the airport and chatting to me while waiting, you both helped keep me calm during the process as I knew exactly what was going to happen. Thank you, Irene, for clearing my dogs so quickly in Dublin and helping with their paperwork. Would definitely recommend to anyone considering taking their dogs overseas. More...

Reviewed on Facebook

12 October 2021

Finally I got to sit and wrote this review. It was one of the hardest times for us moving firstly from Durban to Johannesburg then to the UK 🇬🇧. Then of course during covid and lock down! Well we made it! :) one of the best investment we ever did was to invest with Jaco and his team. Oh my word honestly Jaco and his team took allot of stress off us. Our three kids where so well looked after. From the paper work to the collect and delivering or kids to us in JHB and in the UK I cannot fault Jaco and his team one bit! Jaco you truly helped us you made us feel very at ease and I can tell you your team who collect our kids in Durban and JHB was amazing so caring and helpful! How do I know this??? Well Bastian does not easily go to people and hates crates but when you guys arrived in JHB to collect he just walked happily and climbed in! That says allot! Our kids arrived happy and heathy! Once again I cannot stop in saying how amazing your company is. Wish I would I will use you soon but sadly I need a break lol! But you will always be on our home address book to call :) More...

Reviewed on Facebook

30 September 2021

A MASSIVE thank you to Animal Travel Services for bringing our boy, Bonsai, over to the UK! A big Thank you to Jaco for an absolute seamless process and great communication and also a big thank you to Wesley for your friendliness and giving us some time to say bye to our boy before being transported. I would HIGHLY recommend Jaco at ATS🤩 More...

Reviewed on Facebook

29 September 2021

I just want to thank Animal travel services for their absolute excellent service. I am so thankful for their love and care throughout this whole journey of our 2 fur babies traveling to Canada. Thank you Janine for all the updates, we appreciate it so much. Highly recommend you guys, very professional and so much love in your hearts for animals. Babies are safe in Canada. 🙏 More...

Reviewed on Facebook

27 September 2021

Very professional and efficient service. Our dogs were with us in London within roughly 26 hours. :)

Reviewed on Facebook

23 September 2021

It can be traumatising transporting your beloved pet but with Animal Travel Services it was an absolute pleasure. They transported my Yorkie, Cooper, from Cape Town to Portugal safely on the 10th August 2021. They even delivered him straight to my door in Peniche as I didn't have a car yet. A special shoutout to Vaughn for putting up with my many questions and keeping us updated during Cooper's flight, his safety & his happiness. Muito Obrigada. Robyn More...

Reviewed on Facebook

23 September 2021

It is the third time we have used Animal Travel South Africa. We had such fantastic service from this company. We did not have 1 single problem with them, they are very professional and know what they are doing. No point trying to shop around for a better price, these guys are the best. More...

Reviewed on Facebook

22 September 2021

Thank you to Jaco and his team at Animal Travel Services for such a professional and efficient service. It was an absolutley seamless process, we did not have to stress about anything. We received regular updates and pictures of our babies every step of the way. Highly recommend them and will use them again. More...

Reviewed on Facebook

17 September 2021

Amazing service from Animal Travel South Africa. My wife and I had to move our Jack Russel and French Bulldog from South Africa to Guernsey. Even with the complications of Covid (and moving a Frenchie) the service from our consultant Jaco was amazing. Animal Travel South Africa reduce the stress of this part of our international move significantly. Thank you! More...

Reviewed on Facebook

2 September 2021

I can highly recommend Animal Travel Services. Jaco and his team worked exceptionally hard and efficiently at making our dogs move happen within the time frame requested. Once the dogs were on the move, we were kept updated all the way. A transition that ran like clockwork. Something rather difficult to achieve in these challenging times! More...

Reviewed on Facebook

29 August 2021

Amazing experience with them, Jaco and the whole team were excellent! They solved issues before becoming problems. I can’t recommend them enough!

Reviewed on Facebook

11 August 2021

Amazing, supportive staff who really do their utmost to meet their customers’ needs and make them feel comfortable. Moving with pets is a difficult, emotional process and Animal Travel Services helps alleviate a lot of the stress involved. We received constant updates when our pets were sent off, and felt like our consultant, Jaco, genuinely cared about our dogs. More...

Reviewed on Facebook

2 August 2021

What a great service. Luna traveled on her own from Cape Town to UK and then to the Isle of Man where we are now all reunited! Jaco and his team were amazing! We were a nervous wreck but he kept us updated all the way and really put our minds at ease. They treated Luna as if she was their own and she came to us very happy and excited! We are eternally grateful to Animal travel services for their amazing assistance…Luna is finally home! More...

Reviewed on Facebook

24 July 2021

A shout-out to Animal Travel Services, and in particular, Lucy Porter and Herman Stoltz, for the exceptional service, care and efforts take to get two babies to their new families in KZN. And this amid all the dramas and unrest, with no certainties regarding flights that could be canceled at a moment's notice. There were a few sleepless nights to get everything in place, and the new owners were on tender hooks for what must have felt like an eternity.. Finally they were able to take ownership of their new family members, and I have had updates that they have both settled in nicely and don't seem traumatized by the whole experience at all. Thank you Marycke Ackhurst for getting the ball rolling... At some stage we really worried that this would never be realised and their dreams would. Be crushed... All's well that ends well... More...

Reviewed on Facebook

3 July 2021

Animal Travel Services, and the entire team. We are so incredible thankful for the amazing service 😻 Our 3 kitty cats arrived last night without hiccup. Words can't describe, Nadine, Jaco, Herman and anyone behind the scenes. We are forever amazed and grateful 🐈‍⬛🐈‍⬛🐈‍⬛ More...

Reviewed on Facebook

27 June 2021

Our babies arrived today. Couldn't have done this without your service. thank you so much. 🥰⭐⭐⭐⭐⭐

Reviewed on Facebook

9 June 2021

Just WOW!! What great service from this copany!! I flew my kitty Holly from Cape Town to Johannesburg and Lucy was with us all the way! ! She was fantastic at responding to my e-mails and messages and once Holly was on the flight, she sent me updates about the flight and checked in with me all throughout. I highly recommend this service and will definitely be using them again when Holly and I travel back to CapeTown. Thanks Lucy and team for the great service!! :) More...

Reviewed on Facebook

4 June 2021

Thank you Jaco and team for all your assistance in transporting our dogs to join us in our new home. We always felt informed and are so grateful to have them with us safe and sound. Scott and Vanessa

Reviewed on Facebook

3 June 2021

Jaco at Animal Travel was absolutely superb throughout our extra long process of getting our beautiful fur babies (2 x cats) over to the UK. His support, guidance and patience absolutely astounded me. Covid made it even more difficult, but Jaco stepped up. Vaughn also assisted us while Jaco was away, and he was amazing too. Overall, we had a fantastic experience with Animal Travel and highly recommend them. More...

Reviewed on Facebook

27 May 2021

I recently moved our cat from Cape Town to Qatar and used Animal Travel South Africa. I had an agent by the name of Janine and she was absolutely incredible! I cannot thank you and your team enough for everything you did. My emails were responded to almost immediately and all my silly questions answered! When the day came for our cat to travel, I was sent updates and photos for every step of the way. I highly recommend this amazing company! More...

Reviewed on Facebook

17 May 2021

We worked with Jaco from Animal Travel Services and both my wife and I were very picky and pushy for information, to the point where we passed over 2 other agencies since we didn't feel like they had all of the answers. Jaco and his team were quick, informative and GREAT! No issues at all and any time that we had questions, they were answered without delay. Could not give them more of a recommendation at all. More...

Reviewed on Facebook

5 March 2021

We have worked with Jaco, Jenna and his team on two occasions now and both times we have received excellent service from them. I would recommend Animal Travel Services to anyone wanting to transport their precious cargo to another country. Thank you Animal Services for getting our babies safely to Texas. More...

Reviewed on Facebook