We specialize in custom kitchen design and installation services.
Providing quality service.
We treat our customer like it's our only customer.
61 customer reviews
Tracey
Gas Appliance Installation
Responded very quickly to the ad. Job was done to our satisfaction the following day.
J. Meijer. Spick and Span Cleaners
Kitchen Refurbishment
A good, professional approach, clearly has experience. Pleasure to work with. Can recommend.
Reply from Sapphire Kitchens Pty Ltd
Hi Jan we’re so glad we could help! Your satisfaction is our top priority, and we’re always here if you need anything else. Thanks for choosing us!"
Ignecious
Home Improvements
Sapphire Kitchens Pty Ltd is highly professional and delivered excellent work. I’m extremely satisfied with the results and will definitely use them for future renovations.
Reply from Sapphire Kitchens Pty Ltd
Iggy We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.
Lawrence swanepoel
General Carpentry
Amazing experience . Very talented team with great attitudes . Friendly , polite and well mannered and respectful of our home . Hard working and very good with timing More...
Reply from Sapphire Kitchens Pty Ltd
Lawrence We are so glad you had a positive experience with Sapphire Kitchens Your support is invaluable to us. Looking forward to seeing you again soon!
Cherese
Appliance Repair
Outstanding service! Requested a clean of my top loader drum. Responded and came out on the same day. I have used other companies before but this is the first time that my top loader is actually spotless. He spent 2 and a half hours cleaning my washing machine on site. I have finally found someone who actually does a proper job. My washing machine looks brand new. Can highly recommend! More...
Reply from Sapphire Kitchens Pty Ltd
Cherese Thank you for taking the time to share your positive experience with us" "We're so happy to have you as a customer. You're welcome to come again anytime"
Karen McKenzie
Handyman
Excellent service, very pleased with the work done.
Would definitely use them again.
Reply from Sapphire Kitchens Pty Ltd
Hi Karen we appreciate your feedback.'' -- This emphasizes your gratitude and feels more personal. Looking forward to more business from you 👍
Ryan
Very pleasant. Efficient. Professional and quality workmanship.
Reply from Sapphire Kitchens Pty Ltd
Ryan Thanks so much for sharing your experience with us.” Looking forward to seeing you again.
Slee
Air Conditioning Installation
They responded very quickly and came out and assisted with a inspection for aircon installation. We also needed kitchen stove hoover installation which they able to immediately help with. Happy with service thank you.
Rynhardt Claasen
TV Installation & Mounting
Friendly, professional and great work! Fast and efficient! Thank you very much Sapphire Kitchens!
Reply from Sapphire Kitchens Pty Ltd
Thank you Rynhardt for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.
Nontokozo
General Carpentry
Working with Sapphire Kitchen was a good experience, they honoured the appointment and there were on time. They were installing a TV stand, they did a stella job at a reasonable price, we were happy with the outcome. I can surely recommend to someone else!!! More...
Reply from Sapphire Kitchens Pty Ltd
Thank you so much for your kind words, Nontokozo. We really appreciate you taking the time out to share your experience with us. We count ourselves fortunate to have customers like you. We look forward to working with you again in the future! You were never overbearing. Siyabonga
Siphesihle xulu
They are so professional. I was impressed with their service..they did a an excellent job..I can recommend them
Reply from Sapphire Kitchens Pty Ltd
Siphesihle Thank you so much! We’re grateful to have you as our client.”
Adele
Granite Worktop Installation
Richard was punctual and he did a good effortless job. He worked very tidy and cut our granite for a bigger stove. No cracks,no flaws. ..just a lot of dust :-). Thank you Richard. More...
Reply from Sapphire Kitchens Pty Ltd
Kkkkkk You saw me I was covered in dust all over. Thank you for the positive review and business 😊
Louis
Kitchen Installation & Remodelling
Ritchard did an excellent job. Will definitely make use of him again. Thanks so much Ritchard. JOB WELL DONE!!!!
Reply from Sapphire Kitchens Pty Ltd
Thank you, Louis. We value the positive review and are happy to hear that you are satisfied with our service.
Primrose Ngobeni Primrose Ngobeni
Kitchen Installation & Remodelling
Excellent 🆗 service, more professional and beautiful design
Reply from Sapphire Kitchens Pty Ltd
Thank you, Primrose, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!”
Mercy
Perfectly fitted and I’m impressed with his work
Reply from Sapphire Kitchens Pty Ltd
Mercy Thank you for taking the time to leave a 5-star review. Your feedback greatly appreciated.
Karabo Kgokong
Exceptional work 👏 an a good workmanship.
Reply from Sapphire Kitchens Pty Ltd
Thank you very much Karabo for the positive review and for being generous on the stove swop top up deal 😀
Telanie Mulder
Furniture & Flat Pack Assembly
Richard was very quick to respond to my request, he went out of his way to help me. He was friendly, professional & efficient. When payment was made twice he informed me of this error. I would highly recommend Richard. More...
Reply from Sapphire Kitchens Pty Ltd
Telanie we enjoyed your hospitality more than the business you gave us and we hope more business from you will make us bath in your friendly hospitality 😍
Cindy
Granite Worktop Installation
Was a pleasent experience from star to finish. Excellent service and out come
Reply from Sapphire Kitchens Pty Ltd
Cindy thank you very much for the positive review. And ooh thanks for the fat cakes and beef mince stew was very tasty.
Karabelo moseme
TV Installation & Mounting
Within 5 minutes of requesting assistance, I received a call and the technician was at my place. And my tv is on well professionally mounted on the wall.
Thank you
Reply from Sapphire Kitchens Pty Ltd
Karabelo we appreciate your positive feedback and opportunity for us to do your Job.
Lebohang Phalo
General Carpentry
Richard was professional and neat. Great service. I will work with him in the future again
Reply from Sapphire Kitchens Pty Ltd
Lebohang it was great doing your job and we appreciate the positive feedback
Jack
Very quick, efficient and reliable. They did a great job and I strongly recommend. Great customer service
Reply from Sapphire Kitchens Pty Ltd
Jack thank you for the trust and you very encouraging review.
Nyari
Furniture & Flat Pack Assembly
Very professional, even fixed the work that was previously done wrong by someone else, good communication skills. Definitely your go to guy, Oh and reasonable costs too!!
Reply from Sapphire Kitchens Pty Ltd
Nyarai Thank you for the positive feedback and opportunity to do business with you 🙏🙏
Maxwell
General Carpentry
They are so professional,willing to share ideas They are like family
Reply from Sapphire Kitchens Pty Ltd
Maxwell Thank you for the positive feedback and opportunity to do business with you 🙏🙏 And your Hospitality when we came to East London to do your project. My Team was pleased!!
Maxwell
General Carpentry
They are like family, knows what they are doing, give ear, willing to share ideas. Thus what I call professionalism
Reply from Sapphire Kitchens Pty Ltd
Maxwell Thank you for the positive feedback and opportunity to do business with you 🙏🙏 And your Hospitality when we came to East London to do your project. My Team was pleased!!
Moe
Excellent work and service and reason pricing
Reply from Sapphire Kitchens Pty Ltd
Thanks Moe for the positive review we hope to continue giving you excellent service.
Mzukhona
TV Installation & Mounting
Very punctual, patient, friendly and thoughtful. I would definitely recommend to anyone who needs a TV to be mounted because I got mine done through this company and I'm fully satisfied with the service I was given and the follow up. Thank you.
Reply from Sapphire Kitchens Pty Ltd
Thank you Sir for the positive feedback and opportunity to work with you.
Donovan Jansen
Kitchen Installation & Remodelling
They were very efficient and they cleaned up nicely afterwards.
Reply from Sapphire Kitchens Pty Ltd
Donovan thanks very much for the positive review. KEEP One Bike for me will come join you for exercise I need to get rid of my Belly Fat kkkkkkkkk
Charline
Handyman
Very clean and precise work. Thank you
Reply from Sapphire Kitchens Pty Ltd
Thank you Charline for your business and positive review
Anne-marie
Kitchen Refurbishment
Richard was extremely helpful and went the extra mile to fix all the loose ends in my kitchen!
Reply from Sapphire Kitchens Pty Ltd
Annie Marie "Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!"
Michelle
TV Installation & Mounting
Extremely professional and friendly service. Richard and his team went out of their way to make sure I received quality service. Highly recommended.
Reply from Sapphire Kitchens Pty Ltd
Michelle Thanks for sharing your rating with us and the community.” “Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”
Lisa Hlatshwayo
Kitchen Installation & Remodelling
Thoroughly impressed with the response and turn around time for my job. He charged me market rates. Richard and his partner were very friendly, professional and gave a lot of advise. Recommend his services 100%
Reply from Sapphire Kitchens Pty Ltd
Thank you Lisa Hlatshwayo We appreciate your kind words and we will endeavor to provide even better service going forward.
Didi
Gas Appliance Installation
This man is a con man. We agreed on a total quote for a gas stove installation including the Electrical Certificate of Compliance, thereafter reneged to say it did not include a COC.
We later had someone install an electrical oven we purchased who saw exposed gas lines of the stove installed by Richard and proceeded to tell us this is not done correctly, its a hazard and no one would be able to issue a COC , if not done correctly.
He took pictures of our newly installed kitchen and started posting it on his socials as though he had installed it. Total Con. Definitely would not recommend.
More...
Reply from Sapphire Kitchens Pty Ltd
Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “Is there anything else we can do to improve our relationship with you ?” “We hope to see you again soon!”
Luyanda
TV Installation & Mounting
Thank you so much Richard. Very professional and helpful.
Reply from Sapphire Kitchens Pty Ltd
Hi Luyanda We’re really grateful and appreciate you taking the time to share your rating with us.” “We’re glad that you enjoyed your product and service
Matseba RS
The company representative is highly knowledgeable and deligent. Very much precise in his workmanship.
Reply from Sapphire Kitchens Pty Ltd
Thank you very much Was enjoyable working for you.
Suzette
Electricians
What a pleasure! Shall be calling on Richard again.
Reply from Sapphire Kitchens Pty Ltd
Thank you very much for the opportunity to work for you. Looking forward to your other work for us!!!
Rejoice
Furniture & Flat Pack Assembly
Thank you for an impeccable service!!!!!
Reply from Sapphire Kitchens Pty Ltd
Thank you for the good review and the opportunity to work for you.
Ilze
Granite Worktop Installation
Professional work ethic, good time management and good quality of work. Will definitely recommend Richard and his team!
Reply from Sapphire Kitchens Pty Ltd
IIze thank you for the good review It was refreshing to work for you and André
Lebo
Furniture & Flat Pack Assembly
Responsive and extremely professional 👌🏽
Reply from Sapphire Kitchens Pty Ltd
We are lost of words. Thank you for the good review. We enjoyed help from your friendly Chihuahua best assistant 😄😜😍
Asher
Kitchen Installation & Remodelling
I am very happy with the service I received from this company and the after sales support I got to, I recommend it
Reply from Sapphire Kitchens Pty Ltd
Thank you very much for the good review we will continue to be available for you. And we very greatful for the trust you put in us by giving us your business 🙏🙏
Popi Lusu
General Carpentry
Very professional
Job done well
No complaints
Reply from Sapphire Kitchens Pty Ltd
Thank you Popi 🙏🙏
Thandokazi
Furniture & Flat Pack Assembly
Excellent service, I give them a 10/10
Reply from Sapphire Kitchens Pty Ltd
Thank you very much for the opportunity to do your job and your excellent review
Eustacia Madumo
Kitchen Installation & Remodelling
Back review
I first consulted with Richard on 05th April when he agreed that he would finish my wardrobe doors on a monthly payment basis if I made a deposit of R10 000 on 24th April.
He further promised that he would start within 7 days after receiving the deposit which I paid. I followed up on 9th and 16th May but on 27th May of not hearing from him, I realized that he wouldn't do the job and I texted him asking for a refund. From then he kept making promises about refunding me, waiting for payments from "PAM GOLDING". He comes up with excuse after excuse, cars broke down, LIFE PROBLEMS, has to go to ZIM to fix his papers. HE'S MADE ANY AND EVERY EXCUSE UNDER THE SUN. NOTHING OF MY REFUND! So if you can PLEASE DO NOT BE FOOLED BY THESE REVIEWS CAUSE THIS IS A STRAIGHT UP SCAM BECAUSE I'M STILL WAITING FOR MY REFUND. STAY AWAY FROM THIS "BUSINESS". He seems to be a gentle man who knows his job, but I REPEAT DO NOT BE FOOLED.
More...
Eustacia Madumo
Kitchen Installation & Remodelling
I first consulted with Richard on 05th April when he agreed that he would finish my wardrobe doors on a monthly payment basis if I made a deposit of R10 000 on 24th April. He further promised that he would start within 7 days after receiving the deposit which I paid. I followed up on 9th and 16th May but on 27th May of not hearing from him, I realized that he wouldn't do the job and I texted him asking for a refund. From then he kept making promises about refunding me, waiting for payments from "PAM GOLDING". He comes up with excuse after excuse, cars broke down, LIFE PROBLEMS, has to go to ZIM to fix his papers. HE'S MADE ANY AND EVERY EXCUSE UNDER THE SUN. NOTHING OF MY REFUND! So if you can PLEASE DO NOT BE FOOLED BY THESE REVIEWS CAUSE THIS IS A STRAIGHT UP SCAM BECAUSE I'M STILL WAITING FOR MY REFUND. STAY AWAY FROM THIS "BUSINESS". He seems to be a gentle man who knows his job, but I REPEAT DO NOT BE FOOLED. More...
C Phiri
Well done Richard and team. My tenant is happy with the repairs that you've done in the kitchen.
Reply from Sapphire Kitchens Pty Ltd
Thank you very much for the review and for your business
Martha Mazibuko
Kitchen Refurbishment
Working with Richard and his team was a lovely experience. I asked for a modern kitchen and he delivered. He has wonderful designs and nothing is cast on stone. His prices are reasonable, the results are admirable and they practice good housekeeping. More...
Reply from Sapphire Kitchens Pty Ltd
To Mazibukos Thank you very much for the review and for your hospitality and business Trusting us with a lot of money being first time contact.
Mariana
General Carpentry
Really would recommend Sapphire
Kitchens! Their service is friendly and they go above and beyond to make sure your cupboards are done on time and to your satisfaction!
Reply from Sapphire Kitchens Pty Ltd
Mariana Thank you for the kind review. How is the new Home have you settled in now?
Glen Quirk
Kitchen Installation & Remodelling
Knows what he is doing no bull shit
Amanda Gilmour
Granite Worktop Installation
Richard and his assistant did an excellent job inside our kitchen cutting granite. Very friendly and professional Thanks Amanda and Rob
Reply from Sapphire Kitchens Pty Ltd
Thank you very much Amanda Tell Rob to use the small screw driver I left to open bottle of whiskey kkkk
Natasha Mosaie
Kitchen Design & Planning
Richard came all the way from Vereeniging to quote me. He took his time with his design and made me understand everything every step of the way. I cant wait for his design to become a reality. More...
Reply from Sapphire Kitchens Pty Ltd
Natty we won't promise heaven and earth, but we will do a good Job kkk
Lawrence
Kitchen Installation & Remodelling
Excellent respond, quick quote and execution of work.
Reply from Sapphire Kitchens Pty Ltd
Thank you for the kind review and for the opportunity to work for you
What do you love most about your job?
Interaction with clients and listening to their needs and seeing how best we can address them.
Collaboration. “I love my job because everyone shares the same vision and is dedicated to the mission. ...
Work-Life Balance. “I love that I have a great degree of control and freedom within my job.
“I love my job because people care about me as a person and about my professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping the customer that I have not found at other corporations,”
“I love that I have a great degree of control and freedom within my job. I work full-time on a flexible schedule, both in and out-of-office, and my boss trusts me to produce high-quality work and results. I work hard to maintain that level of trust, which keeps me engaged and excited — but at the same time, I love that my job enables me to love and enjoy my other passions in life,
Feeling a sense of accomplishment when I am up against a deadline and we only have one shot to get it right, and it turns out better than we could have imagined. Having a boss that appreciates the work I do and always thanks me for the hard work at the end of the day,”
“I love the challenge of coming in every day and trying to figure out how I am going to get more people around the world on my website today,”
The sight of a happy and satisfied customer ?
What inspired you to start your own business?
Passion to succeed in life being from a poor background.
Each day at the office will be motivating. ...
You'll be following your passions. ...
You can pursue social justice or support non-profits. ...
You can achieve financial independence. ...
You can control your lifestyle and your schedule. ...
You can start from scratch. ...
You'll get tax benefits.
Why should our clients choose you?
We Listen And Clarify Their Desires. ...
We Demonstrate our Expertise. ...
We Don't Sell Services, Sell Solutions. ...
We Fix Your Value Proposition First. ...
We Focus On The Customer. ...
We Reward Them For Action. ...
We Build Trust In our Answers.
We Talk About Difference In Solutions
We Provide Value And Treat our customers As Partners
We Make It Easy To Say Yes
We Tout Your Testimonials
We show results and value to develop buy in.
We are genuinely interested in them and assess when they are ready to act and tirelessly work for their needs.
What changes have you made to keep your customers safe from Covid-19?
Even if regulations on COVID-19 are no longer stringent. We still continue to respect clients who abide by the rules and respect their requests for us to comply when we visit their premises.
Designer Capabilities
Designer Capabilities
Our designers and sales consultants are TRAINED to give our customers excellent service. Timely house calls, accurate measurements, appealing designs