Professional Support at affordable rates. Customer satisfaction driven.
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What do you love most about your job?
As an ICT professional running my own business, I love the opportunity to solve complex problems and innovate. I enjoy the freedom to work on a variety of projects, the satisfaction of helping clients achieve their goals, and the ability to stay at the forefront of technological advancements. The independence and flexibility of running my own business also allow me to create a work environment that suits my style and values.
What inspired you to start your own business?
Starting my own business was inspired by a passion for technology and a desire to create solutions tailored to clients' specific needs. I wanted the freedom to implement innovative ideas without the constraints of a corporate environment. Additionally, the entrepreneurial spirit and the challenge of building something from the ground up motivated me. Seeing a gap in the market for personalized IT services and the opportunity to make a direct impact on clients' success also played a significant role in my decision.
Why should our clients choose you?
Clients should choose my business because we offer personalized solutions tailored to meet their unique needs. Our deep expertise and commitment to staying updated with the latest technological advancements ensure that we provide cutting-edge and efficient services. We prioritize building strong, long-term relationships with our clients, focusing on understanding their goals and challenges to deliver exceptional results. Additionally, our flexible approach and dedication to customer satisfaction set us apart, making us a reliable and trusted partner in their success.
Can you provide your services online or remotely? If so, please add details.
Yes, we provide IT services online and remotely. This allows us to offer flexible and efficient solutions regardless of the client's location.
What changes have you made to keep your customers safe from Covid-19?
To keep my customers safe from COVID-19, we have implemented several changes, including:
Increased Remote Services: Expanding remote support and consultation to minimize the need for in-person interactions.
Contactless Support: Utilizing remote desktop tools and video conferencing for troubleshooting and support, reducing physical contact.
Enhanced Sanitization: Ensuring that any equipment that must be handled physically is thoroughly sanitized before and after service.
Social Distancing: Practicing social distancing during any necessary on-site visits and wearing appropriate personal protective equipment (PPE).
Virtual Training and Meetings: Conducting training sessions, meetings, and consultations virtually to avoid gatherings.
Flexible Scheduling: Offering flexible scheduling options to avoid peak times and reduce the risk of exposure.
Health Monitoring: Regular health checks for myself and any team members to ensure that no one exhibiting symptoms or who has been exposed to COVID-19 visits client sites.
These measures help ensure the safety of both clients and staff while maintaining a high level of service.
IT Support
We provide Network and computer Support at your premises or remotely.
IT Hardware Sales and Service
Do you need a new computer, laptop or router, we can supply it all.
Service and repairs of existing hardware, we've got you covered.
Hosted Services
Email and Domain hosting.
Hosted Exchange emails directly on Microsoft's Platform.
Cloud Hosted VoIP Systems.
Network Infrastructure Installations
We install the entire network infrastructure, Data Cables, Wifi Access Points, Network Cabinets, Routers, firewall and Switches.
Solar Installations
Backup Power systems for loadshedding straight through to entire Solar Off-Grid Systems.