Excellent customer service . I found solution to my problem right away.THANKS
Very smart and fast !
Good products and very friendly support. With the Divi themes there are so many options to design a website and improve it to the next level.
The Divi theme by ET I use for years is great, very flexible and user-friendly and always improving. And Elegant Themes has a great support! Highly recommended.
Amazing customer support.
Best support team ever!
really is great
I would not consider myself to be a web-developer, by any means. But the Divi builder makes me look like a pro. When I get into a jam, (which is more often than I'd like to admit) the tech support team usually responds within minutes. Their team gets me out of trouble and I go back to looking like a pro again. More...
While the program is sometimes buggy(which is pretty natural because of how they roll out their update) and sometimes they reply pretty slowly(I know there are so many people looking for help) but I can see the effort they are putting in their work. All of the problems I have encountered and asked them about has been solved perfectly and professionally. More...
Great experience, super helpful in finding a custom solution to my problem.
I've been working with ET for over 6 years and love the service, products and everything else. Very happy customer!!
fantastic service! I had a problem and they managed to solve it insanely fast. A++
Elena Ollero Corvo
Lucian help me a lot not only with Divi features but also just basic set up of WooCommerce which it may not be his main task but was willing to successfully help me. Thanks for the support Divi team.
Very good company that has a top tier customer support system.
great customer service. good luck divi team
Answer my questions immediately whatever the day and time
So satisfied with the support from DIVI team I can´t express with a few words. Just amazing! I bought lifetime subscription and frankly I can say that it´s worth the money. Their attitude towards customers and clients is so welcoming. Anytime I need to solve something(I´ve started with building websites) they are always very helpful.Keep up the good work and thank you! More...
I have been using Elegant Themes for a few years and they continually improve their products. But, what they have done with their Theme Builder and WooCommerce is beyond anything I would have imagined. You can style ANY page including products, Categories, Tags, you name it. And their price is ridiculous affordable when you consider all they offer. I highly suggest looking at them! More...
Tarak Nath Gorai
What I loved most is support... There is a super easy chat window, without the need to fill in the lengthy tickets... as most issues are small. .. but they are responded .. even if I leave the browser and the chat gets closed... the support response in the email of the support question is super easy to come back and work on it.. and the support answers are to the point and easy to follow... Thank you... More...
William R Reynolds
All my questions were answered at this time. Thank You!
Excellent Chat Support! If you're like me, having very little faith in chat support because reps so often don't seem to understand or just partly answer your question, or answer your question with a vague generic response, you will be MOST PLEASANTLY surprised by Elegant Themes. Excellent responsive, clearly explained support via chat 24/7! More...
Excelent support ever in real time, i love the remote control option from the Divi theme.Excelent support from Monica, nice and beautiful attitude towards helping me, thank you so much!
I have been with Elegant Themes for nearly 7 years and for all the right reasons.ET is always moving forward with the customer in mind. They started with themes and have developed into a complete suite of WP solutions, while still supporting their retired themes. The support from ET is fantastic and I'm very happy that they answer my questions, help me resolve issues I am experiencing and will connect and correct the things I am struggling to accomplish. This support goes above its competitors.I am very happy to recommend Elegant Themes! More...
I am short of words to describe Elegant Themes... They are great and the greatest. I love the way they grow and how their amazing products have empowered many people across the world. More grace and wisdom to Elegant Themes Family! More...
SAY IT WITH
You can't get better than today's Black Friday Deal!! LIFETIME ACCESS BABY!!! LOVE IT!! Thanks to Edgardo for answering all my questions about upgrading.
Divi has the BEST WORDPRESS THEMES AND PLUGINS I don't see better themes on the internet 5 STARS ⭐⭐⭐⭐⭐!!!!!
Very fast solving my problem. Excellent support team.
Awesome Theme and great customer service!
i had a problem and didn't know what to do. so i contacted support and they helped me, fast, competent and on a saturday.i had to take advantage of the support more often and the service is always in the foreground so i can recommend the service and the tool to everybody.
Support is awesome now with the new instant chat feature! The new chat makes it easy to find what you're looking for and get solutions fast! I just ran into a little snag on my own, hopped on chat, and within 2-minutes had my solution! More...
I really appreciate the support service, in the last two months I have often needed to contact them and I have always received answers and suggestions that have helped me solve some implementation problems. Thanks
Elegant Themes developed a very powerful page builder with amazing features that they are updating continously and I really appreciate their competent support.
I love my experience with Elegant Themes - super quick support, good documentation and amazing features!
info ANELYSIS PCC
Terrific support!Great visual interface.BUTEvery little bit outside the templates needs CSS. Some modules, such as slider, portfolios, blogs, can't be modified simply by using the visual interface without css coding. For example, I can't adjust my portfolio columns without css. This is a bit harder for novice users. More...
Fast and reliable customer service. I have been a client for almost 10 years and have never had difficulty contacting them and getting assistance.
Epic.Great customer service too
I had created a problem for myself by using the wrong blog module. Within minutes I was speaking to tech support chat and my problem was promptly fixed by Andrei. I gave him access to my site and he immediately understood the issue and actually fixed it for me. Thanks Andrei! More...
Really quick to respond and very helpful. On a Sunday too!
Wonderful and quick solution from Manoj.Made my week!Thank you so much!
I was connected to Fozla and he is outstanding. He is not only knowledgeable but has a lot of patience with inexperienced customers like me. He helped me learn the solution not just solved the issue. I love the way ET Team functions and supports its customers. Cheers More...
first... response was quick. answered my specific question quickly and with detail and pointed me directly the web article i needed. gave me the settings to look at. great. second... but when that didn't work, i was pointed at the additional settings. bingo! Amjad was just brilliant and extremely helpful. support should always be this easy (and i know how hard that is). thank you again! More...
Very helpful indicating source of technical problem. Also replied much quicker than was indicated when I first requested help.
My Divi site wasn't centered and I figured it would be worth trying to see if my wordpress theme would be able to provide any support. I asked the chat help thing on the website for Divi if they had any suggestions. They told me I had something set to 117px and to switch it to auto. Easy fix! More...
quick response and and spot on with the solution
Great help with my website via chat/ mail!
Malena Guzmán Arias
Very efficientsupport team. Every time I need support, they help me in the perfect way.
Really really beautiful Theme.If you have problems or something is missing you can Contact the Support 24 / 7. They respond very quickly!
Always very helpful! Thank you for you everything!
I got a prompt support to a issue I was facing. Thank you very much for being there.
Very helpful and nice. Responds quickly and were patient with helping me figure out the platform. Very very grateful. Every interaction has been pleasant.
Ali from Elegant Themes was very helpful in suggesting a solution to my problem. Thank you!
Divi is the best WordPress theme I'm aware of. In the rare cases that I had some questions, their support staff was always quick help.
Responsive support, great service.
Perfect support! Guides you step by step to the solution.
Great support :-)), cool theme!
Great help! My website request was handled quickly and thoroughly.
2019 was the year I finally took the plunge into building sites in WordPress (previously with Wix and Squarespace). I'm a designer, not a Dev/CSS man, so the DIVI visual builder has been super useful and effective – worth the lifetime membership. The support team are always helpful and patient, and have solved every issue to date. Keep up the good work and thank you! :) More...
Divi theme is the best and the customer service and chat very effective
They help you out with more than just the program! If you need help with basic coding the customer service folks will happily help if they can of course. Super!!
Best WordPress theme, best page builder and best support team !
Drin has been so helpful. Thanks for being so fast to respond. I hope that the tech support is always this fast to respond! :)
The support has been very helpful. They don't give up, even on the hard issues!
Best assistance ever! Great!
ET is great at helping you identify and solve any problems with your site. They are knowledgeable and creative when advising solutions, and most importantly, they help you know why the problem occurred in the first place. The only negative I see is the initial delay in getting a response. Other than that I give them 5 stars. More...
I thought it will be longer to have support but it was quick and Showhan helped me to debug every single problem. He was very helpful ! Thanks a lot.
They were very helpful when I was stuck in an unfamiliar area. My question was answered in a timely manner and I’m now able to continue my site build.
Abdul Hafiz Mhammadah
thanks , everything was good
Excellent service! They will do whatever necessary to solve your issue. Very satisfied!
Excellent Theme and Service as usual! Been using Divi for years and never been disappointed. Love the new features and builder!
Been using elegantthemes for years. Took a hiatus but now trying out their Divi 4.0 product. Looks great thus far. Reviewing based on support received in getting me up and running. Knowledgeable, friendly staff and very responsive. More...
easy decision to buy, extremely professional user interface tools, and 48 hours later results beyond my expectations - thx!
I love Elegant Theme's Divi builder product! It has revolutionized editing my WordPress sites. I also appreciate their Support & Docs area. Clear instruction and video step you through whatever you need to learn. finally, if you need additional help, their remote tech support team takes the time to look over your site and provide the guidance you need to solve problems. Elegant Themes products are a valuable investment you won't regret! More...
It was actually my fault, I needed to update the theme. Daniel was prompt to respond which is appreciated
Lovely theme and great support when I needed it. Thank you!
Always helpful, amazing theme and nice staff.
It's awesome. I can use the builder to build almost everything I need. When I have issues, their team is also really helpful.
Very good product and a good team with great service!
Fast and helpfull Support - everything a User wishes!
Fast and accurate response! Thank you so much Ravindra !!
Drin is excellent technical support!
Super service and products! I'm using products of Elegant themes for many years and it's completely worth the money.
Very kind and very fast. Excelent!!!
Alexandru from DIVI theme gave me great support today. ( just as DIVI always has) Love the DIVI Theme and their TEAM, GREAT support, very nice people and a ridiculous amount of GREAT updates! Thanx so much DIVIYou Guys & Girls ROCK!!!!ChearzzzzArnie More...
I've been a customer of Elegant Themes for 5+ years, and the ET team continues to blow me away with not only their dedication to offering an amazing product + with amazing theme updates with the Divi Theme, but also their support once you're using the Divi Theme. Thank you ET for offering such an amazing product + I'm so fortunate to be a ET client! More...
I have been an end-user of Divi from Elegant Themes for more than 3 years now.I have always found the technical support guys to be helpful and informative each time I have needed to submit a support ticket. They never use jargon and respect their audience who may not have the same technical skills as themselves.Special thanks to Amjad who resolved an issue that I had with the new page builder, simple when you know how!Keep up the good work Guys. More...
I bought divi couple years ago when I started to venture into creating my website. After much research, among many other themes, Divi sounded like the right fit. They have the best support service I have come across and they are actively updating content, providing free layout (which are really beautiful and fully customizable) that can make building your website very professional and convenient. Every time someone asks me about website I say Divi, you just cannot go wrong. There is no limit to creating a design that you like with Divi if you get creative. Every time I work on my website and see the new updates I say to myself - this is one of the best choices I ever made, truly. More...
Elegant Themes Customer Service is always courteous and helpful. In the few times I've contacted them, they were able to diagnose my issue and resolve it within 24 hours.
El servicio técnico es lo mejor de Divi, sin duda. No solo te ayudan en caso de un problema, también te explican como hacer cosas que no se pueden por defecto en Divi, y comparten scripts para que puedas realizarlo. Una Pasada! Sin olvidar la potencia de Divi y las maravillas que se pueden hacer con esta plantilla. More...
Keef Germaine Portman
Pavel was a lifesaver. He was able to make three significant changes to my code to help things work the way i want them to. I can't thank him enough!
Outstanding customer service - they helped me resolve a website glitch in just a few minutes.
Great support and awesome product!
The support team from Elegant themes are amazing. I feel fully confident when I contact them that my issue will be resolved in a knowledgeable and supportive manner. On this occasion, Ravindra and Alamsher helped me resolve the issue very quickly and effectively. Thank you! More...
Best team on the world! Helpdesk doing all to resolve all the problems. I recommend to everyone!
I am a total novice with building websites and I had zero idea whatsoever about what to do. With literally no training and no foreknowledge, I was able to use the Divi builder to create a brand new website that looks great. The tutorials are amazing and the support staff always gets back to me within a few hours, sometimes even within a few minutes! Honestly, I had first tried to build our website through a template that we bought with Bold Builder but I was so confused and so frustrated that I ended up scratching the whole thing. They wouldn't let me customize my website the way that I wanted and their support staff didn't answer my questions at all, they just posted generic answers that weren't even really related to the question I had asked. My brother told me that he uses Divi to build all of his websites and so I decided to give it a try and I am sooooo glad that I switched! Within a week and a half I managed to create an entire website from scratch and I was able to make it look exactly how I wanted it to look with all of the functions and features that I wanted it to have. The support staff has helped me with all of my questions in record time. Everyone at my organization is extremely impressed that I was able to build this website with no background in website building at all. Divi is amazing and I am recommending it to everyone interested in building websites!!! Thank you so much Elegant Themes for all your help!!! More...
great product and very good customer service, friendly and helpful and they know their stuff too!
I have been a member for a long time and see the development of the Divi theme. The guys are constantly improving the product. Technical support is especially pleasing. It will always help to deal with difficulties and find a solution. More...
To me, tech support is super important. I really like the live chat even though I usually have to wait to get a response via email. The techs are knowledgeable and friendly, and never make me feel stupid, even if my question is basic. More...
Wow, again a very quick and advanced professsional support!Greetz,Pieter-Jan
The customer service at Elegant Themes has been great! I'm a newbie to Divi and have had many questions. Everyone who has helped me has been friendly and has provided straightforward, easy-to-understand advice. So far, the best customer service I've received from any tech/software company I've worked with. THANK YOU! More...
Helpful and responsive.
Good support, quick and responsive!
DIVI support was outstanding!! I had a unique technical issue where Divi Builder was causing a problem with my site. I notified tech support and they did troubleshooting and wrote a bit of CSS code which works perfectly! I cannot believe that they would take the time so quickly to get me back up and running.I love using Divi! And I am very impressed with the tech support! More...
A truly wonderful company with excellent customer service and superb themes. I simply couldn't do my job and run my business without the support of Elegant themes. Can't recommend them enough.
I have been using Elegant Themes themes for about a year now and am very pleased. Whenever I have a question, the support staff have been great about working with me to solve the problem.
Spot on help. Quick solution to help me fix my settings and get the outcome I wanted for my client.
Rapid and competent! Well done !
very quick response from Muhammad and Manoj
Thanks to Support! Have had some question about workflow - chat support make it easy ;)
The elegant themes team is just amazing! From the quality of their products to their after-sales services, I'm in awe. Well done!
In a matter of hours, i got my problem solved, i got in contact with a dedicated support person, who in the end narrowed it down to what i specific had to change to get my problem go away. His answers documented with helpfull pictures, and explanations on a level, so that i could understand, made it all go away. So for all of you who say support doesnt work, - well i can tell you it doesnt just work, it works well. !/ Gunnar More...
Always incredibly responsive and helpful. One of the reasons I love using the Divi Theme with Elegant Themes is that I know I'm never cast-off in left field if I am having technical troubles. No issue is too small (or too big!) for the Support staff to help with. More...
Best Wordpress Theme ever and great support team
Quick and helpful
Theme is incredibly powerful, as well as their support. Excellent investment.
Excellent help, they are fast to reply and help find a solution.
Kimberley Ann Leighton
I've had a great experience so far with Elegant Themes and the Divi Builder. I'm not a developer of any sort so I was worried about finding a theme that suited my needs - luckily, this theme has done just the trick. The Divi Builder is incredibly easy to use and it makes it easy to create a layout that you like, rather than scouring through lots of layouts to find something that is "similar" to what you want.I've also had a great experience with the customer service team, especially Mohammad. I had an issue that he helped me fix within minutes, not related to the actual Divi Builder (it was my own Wordpress settings). It's nice having experts who you can approach with your issues! More...
I am now at Formnext exhibition and I thought how 3D printing is the future of technology, so Elegant theme is the future of the web
Awesome product with Awesome online Support!@!I've been using this Website Builder for a while and though I have a little coding experience, the online Support is really awesome. Especially Arnie who helped me so much and as he understands my need he provided the perfect help! It saved me tons of time! Highly recommended! More...
Very patient and helpful support by Fozla!
Very pleased with the assistance I got.....
Best theme to invest in for web designing.
VERY quick response. I had a complicated issue and they walked me through the solution. Good communication and clear instructions.
Exceptionally helpful staff. Always willing to help and assist. Highly recommend. Thank you.
I've been using elegant themes for over a year now and haven't looked back. Quality products and amazing customer service!
I had a technical question and was very well answered! Exceeded my expectations!Thank you!
Always respond, always go above and beyond any tech support I've ever worked with!
Great customer support with using the builder.
It is a pleasure to use this theme. Support is always there and very kind and they really step into your problem and take the time to solve it. Never had a theme with better support - I love it. More...
Great product but, even better, the support is thorough and comprehensive. Can't thank you enough for going above and beyond to solve my issues. A special thanks to Mohammad who found the solution. More...
Oh my I don't know where to begin. With two days left to a project we had some issues pop up. Without Ali's help I don't know if we could have made it. He went so far beyond the "Help" part of helping us, figuring out the issues but showed us code to help guide us and improve our site for our client. With customer service like this it is no wonder you guys have an excellent rating. I know if I ever have an issue I can count on your support. From novice to expert I am covered. I can sleep well at night and I am not exaggerating. More...
The team at Elegant Themes is responsive, helpful and knowledgable. I was able to troubleshoot a few different issues with success. The chat and email worked well for what I was trying to fix. More...
I appreciate Andrew's patience and efforts in resolving our issue. Great help and quick response.Thank you very much.
I know zip about building a site but with Divi and a very helpful man named Ali from Elegant Themes I did it. It isn't quite done yet, but never have I been so thrilled with the customer service I've received anywhere. Above and beyond and then some. I can't say enough good about the product or about Ali. What a blessing! More...
FutinFi Technology Solution
Excellent customer service, and knowledgeable support staff.
Furiosos Del Marketing
Jorich, has been my guide in this opportunity and with several tests to discard small problems we have found my API KEY problems with SUCCESS . ..Thanks to the team, and very happy with the services and attention to the details of friend Jorich .. Recommended 5 Star! More...
I found confidence that I can start a blog business using Divi by Elegant themes. I find the price fair with the great value that comes with it and the live support that keeps me on track. In short I find the Elegant Themes excellent! More...
Very happy with ET! I've only ever had very quick response to my requests on their support chat. Very competent and helpful CS people! I also really love working with the Divi Theme! More...
Resolve in one attempt. Good support !
Great support. Thank you
Great Customer Service! Solutions for everything :)
Support from Divi is really amazing! They patiently and pretty fast helped me with problems that I had on my Wordpress theme. I highly recommend having an Elegant Theme, it gives you so many options and with their support you will skyrocket :) More...
Aamir was super patient with me. This is my first time working with Wordpress and I've been watching tutorials all day. Thank You Aamir!!
Love Divi and their support!
Problem solved. Great support!
I was a bit hesitant buying access to Elegant Themes, as I was worried I wouldn't be able to make the customisations I needed. However the staff at Elegant Themes have all been very helpful with my questions about customisation and have assisted me with some css changes also to get the look I wanted. Thank you! Definitely worth the money! More...
Best theme out there, helpful support and continual improvements with updates!
Fantastic product and absolutely amazing service: fast, competent, friendly. The best I've ever experienced.
the best, awesome support team. thats literally 3 times in two days that I needed help with my website and they not only provided resources for me but also took over access to my website remotely to get the job done quicker and effectively. I love Divi and it is 100000% worth the money. More...
Your support is great. I talked to Ravindara and he was very precise and helpful.
I was very impressed with the support I received from Elegant Themes! John and Pavel responded quickly and identified the problem with easy to follow instructions to resolve the issue. Highly recommend!
Amjad did an excellent job helping me resolve my problem.
Aamir was surprisingly quick in his responses and skillfully helped me work through a couple issues, helping me learn as we proceeded
We are a web design & internet marketing company (Addiction Web Marketing Pros, LLC) and we use the Divi theme in most cases. ..it's awesome. From time to time we need to contact the developers at Elegant Themes with technical questions and each time they rise to the occasion! When it comes to Wordpress theme developers, these guys are among the best... More...
I was very frustrated because I was not able to edit my website. I logged into Divi's chat site, started a chat and within minutes my issue was resolved. The process was quick and seamless. Love it!! More...
The Support Service at Elegant Themes is excellent. They have been very helpful when I have needed advice and quickly resolved any difficulties that I had. I have been very impressed - a good team. Thank you More...
Kristy Ranae Nardini
Great customer service, great product!
He was so helpful!
I've just started using elegant themes. Very easy to use. The premade layouts are fantastic. Support is super responsive.
Amazing customer Support!
Elegant Themes offer fantastic support to subscribers. Aamir has patiently helped me to tweak the sites appearance to the exact specification of my clientImpressive customer support.
very good service
Divi is the best decision I've made about my website. I can't get over how easy it is to use and how creative you can get. Brilliant!
Excellent support. Always friendly and get the job done :)
Quick and effective solutions!
Incredibly easy to use, and a great support service too
Great prompt response and advice that worked!
I recently used the chat feature and it was great. I got the answer I needed and quick!
Thanks Andrei! Has posted a question and never thought any support will attend to it within the day but Andrei came along and helped me with a bunch of codes! :))
El mejor tema de wordpress para mi. Un servicio relación calidad precio excelente.
Elegant Themes and their support are amazing, they go above and beyond in helping to achieve your vision. Big thank you for the team! ;-)
Nguyễn Duy Tiên
I'm experiencing. Everything is very good so far.
Great service particularly from Vojin and Olga. Very friendly, knowledgeable and quick to help. Thoroughly recommended!
Piero Leonardi Tutorial
I'm starting to work on a Word Press site with the Divi theme, I want to emphasize the efficiency, patience and kindness of the chat support service operators. Today Lucian has done everything to solve my problem successfully. Thank you very much. More...
Elegant themes' documentation, tutorials and support team are excellent. Some videos help one to understand the basic concepts, others show off the power of divi. All the videos are followed by written instructions. And if you can't figure how to do something, or run into a error their support team is there to help. I usually hear from the team within 24 hours. Once they have communicated with you --- that person will you work with you until a solution is found. The product is robust and easy to learn even by a non-technical person. More...
Elegant theme's support team is always there to answer any questions I have and they've NEVER let me down!
Your support is excellent, patient and professional. Mayur from Divi popup support helped me a lot and even at the end of the problem he suggested and asked if there was anything else that could be helped.Thanks. :)
Super helpful and fast support! Didn’t tell me to “read a help forum” but instead walked through my issue until it was resolved. So happy!!
The guys went above and beyond this time. I'd have been lost without them.
Danielle van Wijngaarden
Support is the best!
The helpdesk of Divi from elegant themes is always helpful.
Great support and patience. Fast answers and always willing to help, even if they have to do it for you !!
This was my first time using the Divi Support feature built into Divi, even though I've been a Divi user for a loonnnnng time. I have to say I am super pleased with this feature and the response/help I received from my rep, Pavel. Great job Elegant Themes!! Thanks :) More...
excellent and timely service. solved everything at the moment, thanks
Elegant Themes not only provide awesome themes with loads of useful functionalities, their support is also outstanding. I've been bailed out of technical trouble more than once already. Thanks Elegant Themes, keep it up :) More...
Amir from Elegant Themes was Amazing,Super Fast Reply to my Request and Attention until the end !
Patient, knowledgeable and kind. The only thing I wish could be improved is time. I know that ET is inundated with tickets and requests so its silly to even mention such a thing. The support is always exceptional, I just wish it was quicker. More...
My problem was resolved the first time around. Thank you, Ravindra!
the remote control system inserted in Divi is simply fantasticDivi service center operators are available and decidedly problem-solving oriented. What can we say? I couldn't have hoped for better!---------------------------------------------------------il sistema di controllo remoto inserito in Divi e semplicemente fantastico gli operatori del centro assistenza Divi sono disponibili e decisamente orientati al problem solving.. Che dire Non potevo sperare di meglio! More...
Every time I ask the support team a question about Elegant themes I get a answer which realy helps me. I rate their support as 100%. Due to time difference I might have to wait a few hours to get an answer. Np problems with that. More...
Very quick response and very willing to help. Problem was solved swiftly, effectively and with friendliness.
Excellent support!Elegant themes is always quick to assist and has helped me with all my queries in a professional and prompt manner. Would definitely recommend.
Excellent support! Every answer was so accurate and detailed. They provided GIFs and live custom video, just to get me through my issue! And always kind and friendly! Awesome work, guys! More...
Excellent attention and problem resolution.
Elegant themes can do it all. It is a little complicated to learn for a newbie, but once you do it is awesome! Their technical support is excellent. I screwed up one of my pages and they helped me restore it in no time. More...
Very great service. They will answer you immediately and solve the problem for you.5 stars deserved. : D
Elegant Themes support has been great. Very responsive and kind individuals.
Kelsey Le Sueur
Everyone is super helpful, very friendly & respond immediately ! i would 100% recommend this theme!
I have many sites built with Elegant Themes, more specifically Divi. The layout packs are a great inspiration and if you get stuck, their support is fantastic!
Thanks to the DIVI team for the kind and quick service.
Mohammad was extremely patient and thorough in finding a resolution to getting my price table not showing, page flickering and page not loading. Hover was on and needed to be turned off. So simple. Amazing! More...
Divi tech support has been super helpful and great on response times. With all the new tools constantly being improved with the updates, the reliable help makes the process of developing sites for clients more efficient and possible. Thank you Elegant themes! :)
Melissa Lynn Leuschel Dalal
I absolutely love Divi! The entire team at Divi is so helpful and supportive. The video tutorials are amazing and their features and updates are top-notch! Also their support team is so fast and reliable with help. I am Team Divi forever! :) More...
*I caused* a Divi hiccup as a noob whilst following Mr Darrel Wilson's Wordpress tutorial.Anurag at Elegant Themes helped me out with the fix and I was able to continue. Thanks for your friendly and very prompt assistance, Anurag! More...
Very good advice and customer service to improve Divi websites. Thank you !
Divi support is excellent
Profissionais altamente preparados para prestar suporte de qualidade. Show equipe Elegant!!!
For someone who initially felt like a fish out of water, the responsiveness and information provided placed me right back where I needed to be
They very responsive and really take the time to work with you and determine any issues you might have. I have no hesitations at all in referring my peers and friends to Divi!
Very helpful and prompt responses. Thanks Alamsher for figuring out my issue so quickly!
DIVI theme is my favorite WP-theme and has been for the last 3 years. The theme and builder continue to improve and their support is really excellent.
Great and very fast support! Thanks to Daniyal.
Nice Theme and wonderful Team, and their support are great.
Quick reply, right answers. Perfect !!
molto veloci e concreti. Problema risolto in 10 minuti, fantastico.
J'ai été très contente de la rapidité de réponse ainsi que du dépannage à distance qui s'est révélé être très efficace. Merci encore !
Divi is an excellent theme, and Muhammad Farooq spent hours with me on tech support helping me to get it installed on my host when my host was blocking Divi and I couldn't figure out how to get it all set up. Kudos to Divi, great support team and big thank you especially to Muhammad for all of his help. Divi please give him a raise More...
Pavel from elegant themes was a great help. All of my websites have been built with Divi themes because the support is amazing and I am able to create beautiful websites with there help. Divi 4.0 was game-changing especially. More...
I felt like it was already Christmas;) And all my requests were heard :) And wishes fulfilled :) And it was the fastest response time on the technical service ever! I'm lucky today!
Mohamad Azli Abdullah
Great customer support. Prompt reply. Great sales team. Great problem-solving skills they have.
Super fast and helpful support.
The Divi Theme from Elegant themes is the best Wordpress theme I have ever used. The excellent team of technicians is very helpful. It even makes it possible to achieve individual solutions even though you don't have a clue about coding. ; ) Keep up the good work. More...
Digital News PR
Awesome Experience it was truly a great support and learn quickly
Great assistance from Drin!
Good support, nice theme!
A very configurable theme for WordPress professionally support by a knowledgeable and helpful team
Very great support!
I haven't yet had much of chance to work with the interface much but I received excellent help from the chat support. I am a complete beginner and even required help setting up a staging website etc. Great tutorials on the website, incredibly helpful support staff. Could not recommend highly enough. More...
It was my second experience of having your support and I have nothing to complain about. Congratulations and I am very pleased with the product purchased. It's making a difference in my professional life.Congratulations! More...
I have had very few issues using Divi but when I have some small problems they have great support from their Facebook group. But today I need a bit more and received help for a issue I had no know how to resolve. Their support was able to help me through the mistake I had made quickly. More...
I had problems with my website and the elegant themes support team helped me solve it in a few hours, with patience and efficiency.
Complete, easy to use and a great costumer support. Very happy
A great app, very easy to use and great support.
great and quick help. Thanks
The #1 Wordpress Theme available. Easy to use, lots of free templates and resources, lots of 3rd party add-ons and the biggest community of any WP theme where you can get help 24/7 in seconds. Millions of sites built with Divi already and 1000's of really cool examples on Divi Theme Examples .com website, More...
Quick and on point response, very helpful!
Many thanks for a great service, I had spent too much time trouble shooting something on my own only to receive a quick fix from the Elegant Themes team. Much appreciated!
elegantthemes.comI am new on building a site and I have no experience with code.I spent the past month searching for a solution to build a site (wordpress) as easy as intuitive as possible. First I tried building with Elementor on several themes, and it was ok but a bit sluggish. When I first experienced Divi Theme my sensation was that is way better than Elementor so I knew right then what I am looking for.In short, Divi Theme and especially Theme Builder is Magic but when you add Documentation and almost instant Support it becomes Perfect. More...
Efosa S. Omorogbe
Very fast to fix my problems
The DIVI Builder is a major piece of software, with a gazillion details and a myriad of possibilities. Once you get the hang of it, it all makes sense. The problem is getting there. Not easy without help.Fortunately, Elegant Theme's help staff is top-notch! More...
Very quick response with exactly the instructions I needed to make mi site work correctly.
The customer service is outstanding. My question was answered promptly and completely. Pavel solved my issue easily and courteously. Elegant Themes and Divi are a winning combination. More...
Great and speedy support as always from Elegant Themes!
I needed a solution that required css coding, and even though the site said there could be a wait, I got a quick response in my email. It was a delightful surprise to know that users get great service. Because of this, I did not hesitate to purchase their products. — a happy customer! More...
Mike Holmes Art Direction and Design
Divi is a great theme with helpful support.
I usually love the builder but when there are big changes, it's a big adjustment. I find sometimes it messes with what we are working on. If you had more staff available for real-time help, for those of us who are not in an India time zone, it would be MUCH Better. I have been having some difficulties and every time I ask for help in the afternoon or evening/night (Eastern time zone) I don't see an answer until I get up the next day and then I have to wait until the next day for someone to respond again. It's Extremely frustrating. Need real-time help.Tonight I finally got someone VERY HELPFUL, live... and he was awesome. Helped me completely!!! His name is Jorich. More...
About a month ago we decided to carry out a perpetual license of DIVI to facilitate the editing of our customers.We have had some need for clarifications and ad hoc solutions vehemently solved with the excellent online support of DIVI.
Elegant Themes is really easy to use and has a lot of great options. It needs some time to get used to it, but then working is a lot faster and better. Also the support is really quick and good.thank you More...
Daniyal answered me very quickly and he give me the perfect solution.
they are very very veryyyy helpfull
fantastic support - thought i'd ruined the theme I was using completely but 5 minutes on chat and all was sorted - saved me having to start again - as a bit of a newbie this was great - really good support - thank you elegant themes and DIVI is a sinch to use (with a little help)