Linxio is a GPS Tracking and fleet management software provider with an international presence that specialises in GPS based fleet, asset and team management solutions. Our focus is on optimising vehicle fleets and workflows to help our customers reduce costs and increase revenue.
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83 customer reviews
Daniel Kim
Great product and service, couldn’t be happier. All at such a good price too, can’t recommend them enough
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John Sampang
Great and reliable product. Great support.
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Coralie Turner
I would like to thank Reina from Medalert so much for her very quick response to my email yesterday on my queries on my new Medalert Watch. Reina rang me back about my query and was so professional, helpful and pleasant over the phone, adjusted the sensitivity of the watch for me while I was talking to her, checked my SOS emergency contact for me and also emailed me back all the information I needed to start an account with the SE Tracker on my mobile phone. I again sent Reina an email today to thank her for all her help and she again rang me to let me know if I need assistance at anytime, to contact her either via email or phone, which was so good to hear. More...
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Bilal Khan
Its been really more then a month that I’ve received my GPS tracker. After receiving I was trying to contact LINXIO to send someone to install on my truck but they always said… someone will be in touch with you or one of our technician will call you shortly to come and install… i called them 3 time… no one contacted me since… finally I’ve decided to give them only start just for the product was received in 2 business days at my address… I wish they were better at service providing
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Carol
I love this watch, I can take my blood pressure everyday and if I have a fall it will call for help but it checks that I need it first. I highly recommend it.
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Kiirs Kiiro
The watch itself is a great tool for safety and peace of mind. My nana loves it. Reina is so accomodating and calls us whenever we need to clarify something about it functionalities. Old people do easily gets upset but she stay nice all throughout. We will observe the watch and keep you posted. We will call again if we need to. Thank you, ciao More...
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Dinesh vaishnav
I very good service and cheapest
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Liam Dove
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Mary Edwins
Good and friendly service. This watch was easy to set up, and comfortable to wear. I feel more supportive when walking on my own now.
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Desley Molnar
A comprehensive print or online manual would be very helpful for those of us who need to quickly refresh our memory on what to do, or how to do it, or how to find the relevant information in the future. We are (mostly) seniors and we sometimes forget. More...
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Lee Li
Watch out guys out there if you were looking for GPS tracking systems, try to avoid this company as their tracking devices are not reliable and always difficult to have them rectify the issues. Their customer support is very disappointing and never get back to you even they said they would multiple times. Worst customer service I have ever experienced as it has been quite a few months and I am still trying to sort out the issues I have with their tracking systems. Of course they are not shy at all on taking your money! Based on my personal experience. Watch out folks, there are a lot of better and more reliable tracking services out there. More...
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A J (Travelling Tassie Trio)
Works well and there are so many extra features that help to keep my mother safe
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HyeYoon Schneider
SolBox made running our fleet way easier. The tracking’s spot on and it’s super easy to use. Anytime we had questions, their support team was on it. Totally recommend!
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Kimberly Lace
We’ve been using SolBox for a few months and it’s been awesome. Keeping track of our vehicles is way easier now. It just works, and their team’s super helpful when we need anything.
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Julie Holder
Mum had an issue with her MedAlert watch not working after a recent update. Reina from the Support Team solved her issue very quickly. She was extremely pleasant and helpful. Each time we have contacted the Support Team we have received the same care and attention to our issue. A wonderful company to deal with. More...
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Glennis Cook
What amazing support I was given by the Medalert team. My husband passed away. He had a Medalert watch which I needed to set up for myself, There was an immediate response to my email requesting assistance in setting this up for me to use. Within a couple of hours, the watch was adjusted to suit my needs. Thank you, Medalert, especially Paul. You’ve given an older lady and her family peace of mind l More...
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Gabi Hagwood
I cannot recommend MedAlert enough. Today I had dealings with the customer service side and was blown away. Paul went above and beyond to help me. Paul was a dream to chat to and extremely helpful. Thank you Paul and MedAlert More...
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cisco pasco
Honestly can't fault these guys went above and beyond to deliver results for me. I believe the blokes name was Morgan and he was that helpful highly recommend these guys awesome customer service from them absolutely fantastic.
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martin reeve
A lady from the Philippines named Reina helped me start an account with SeTracker to enable the pedometer on my MedAlert amongst other things. I am 90 and not ‘tech savvy’, she was patient and cheerful and got me connected after I had spent hours trying without help. Thankyou Reina More...
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Saab Hardjo
I am very pleased with the various features of the MedaAert watch. The falls detection function worked very well with adjustable sensitivity settings. I like the ability to dial from the watch to alert my contacts. I had some concerns regarding an inaccurate GPS tracking function, but the after sales service was very prompt and Paul who attended to my queries was very clear and competent in explaining the location and position tracking feature. Overall I feel confident wearing the MedAlert watch. It delivers well the multi functions it advertised. S Hardjo More...
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Ali Metleg
Howard is always quick to respond and provides great customer service. We have multiple trackers with Linxio and they are always quick to respond and provide live updates of our vehicles.
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Beryl Ball
I am 81years old and very active. My age does not restrict me from doing things I like to do, swimming, gardening, exercising. Wearing my MedAlert watch gives me the confidence to do these things knowing that if I have an accident or a fall my daughters are contacted immediately. More...
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Robert Bethke
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Top End Car Rentals & Campervan Hire
The reliability and functionality of your system are NON-PERFORMANCE. The issues we are experiencing are not occasional — they are persistent and severely disruptive. Linxio currently charge us $200/ month. Below are the primary complaints: GPS Tracking Failures – The GPS system is often non-functional. Live tracking is unreliable or entirely unavailable at critical times, defeating its core purpose. Live Camera Dysfunctionality – The live camera feeds are consistently lagging, outdated, or non-operational. There is no reliable video playback available, and only still image playback is accessible — which is grossly inadequate for real-time monitoring or incident review. Device Downtime – Devices frequently show as offline, even when they are powered, with green lights and connected in vehicles. This clearly indicates deeper connectivity or firmware issues that remain unresolved. Recurring Technical Problems – Your system is plagued by constant “technical issues” that affect GPS and live view functions. The reliability of your entire platform is in question. High Maintenance Dependency – These problems are not rare; they are ongoing and demand continual technical support and maintenance — an unacceptable burden for a system meant to improve efficiency. Not Suitable for Urgent Operations – The lag, downtime, and poor compatibility make your system entirely unsuitable for any situation that requires immediate action or live tracking. Misleading Commitment Requirements – Locking clients into a contract while delivering a system that fails to meet even basic expectations is deceptive. Had these persistent issues been made clear up front, we would never have agreed to the contract. You will need to take action. More...
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Support Kershki
We’ve been using Linxio for a few years now, and it has been working perfectly without any issues. The platform is reliable and easy to use. Their Help Centre is also excellent—quick to respond and always helpful whenever we have questions. Highly recommended for anyone looking for a dependable fleet management solution. More...
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Bernadette Carr
Amazing Medalert watch for seniors. Have set this up for our parents. It’s quite sleek (not bulky like other brands) and easy for our 80+ parents to use. We set it up for them with the help of the Medalert support line. Always answered promptly and talked us through any issues. The Velcro strap option makes it comfortable to wear 24/7 and health monitoring and location tracking from afar is fantastic. We have tested the SOS function, which worked well. Hopefully we never have to use that. More...
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Chris Webster
After a Rocky start, Paul came through. Everything is now fine. The watch is looking good
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Paul Wang
Good product with outstanding customer service
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Anthony Ryan
A very helpful helo centre and a good device. Thankyou very much.
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Ian Souter
Superb customer service, can not fault the follow-up on my query, problem was resolved in Super fast time. Would not hesitate to recommend this company as I couldn't be more happy.
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Philomena Eleanor.
Reina has been very pleasant and helpful in assisting me with any help I needed getting my watch setup. Thanks to her and the team for the support and great watch that I now feel confident wearing. Regards, Shirley
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JILL MCDONALD
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Josh Weston
After trying a few other options, I found solbox to be the best solution to manage our drivers. They also have great Aussie customer service and fair prices
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Scott Twine
Very happy with the team in helping me set up mums medalert watch and there immediate support in resolving any queries I have had for the year we have had it thankyou
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Ali Quinlan
The Medalert team were quick to respond and so helpful in setting up the watch for my client. Nothing was too much bother. Answered all my questions. Thank you! More...
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John Hambly
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Maggie Marks
The support team responded thoughtfully and efficiently to solving my problem. I was very grateful
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Claire Picotti-Ellis
Great aftermarket support for clients, prompt and very helpful. Client has been very happy with product!
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Yvonne Sobatkiewicz
Couldn't be happier with my watch, feel if I had a fall my children would be notified straight away. Plus when I need help I'm so happy that I can sent a email to Medalert help centre and within a few minutes I get a reply 🙂
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Debbie Griggs
Paul at Med Alert was super helpful and very efficient at replacing a band that broke.
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alexdunn82
Purchased a tracking package for my fleet of vehicles. Staff were amazing and helped all the way through to installation. They continue to check in on how the product is performing. 10/10
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Deb Rhodes
I seldom leave reviews but in this case I asked to be able to leave one for Paul at Med Alert. I had trouble getting the watch for my mom operational. Paul was extremely helpful, professional and patient. We exchanged many many emails over the course of several weeks. He was just very good at his job. If not for him I would have returned the watch. Honestly it has been the most positive customer service experience I've ever had. I cannot say enough positive things about Paul. My Sincere Thanks, Deb Rhodes More...
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Leisa
Paul and the MedAlert team have been great! They responded quickly to all my enquiries and resolved everything efficiently. I'm really happy with the service I received — professional, helpful, and very responsive. I also love this watch for my mum — it gives me peace of mind knowing I can support her safety and activity from a distance. It's been such a helpful tool for her care. Thanks, Paul! 😊 More...
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Freida Brown
Due to being alone and experiencing increasing health issues, I started researching health devices I.e watches. After comparing many, I chose a product from Medalert for elderly which gave me the benefits I needed, without a lot of other things I didn't at this age. After assistance from Katy in support, the watch is on it's way to me, and I am pleased that I know that I will be "monitored ... Heart, breathing, fall etc and able to call for assistance. My anxiety that my beloved, faithful companion Max will not be left for any length of time alone because no one knew I was ill, ..or worse, has been releived and I thank Katy at MedAlert again for her caring support and assistance for advice, and securing my purchase. More...
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Roger Wang
Excellent GPS service from Linxio! Super reliable and a user-friendly platform. I’ve compared several GPS devices, and this one has the best UI I’ve seen. Highly recommended for any business needing fleet management solutions. More...
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S J S Creations
Hi, I spoke to Katy today and I found her exceptionally kind, courteous and professional. I was extremely tired and probably incoherent and Katy explained everything exceptionally clearly and kindly. She is a large credit to your company and if everyone is like her, I will be referring as many people as I can for your services. More...
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Jean Rowley
Very helpful
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Finos Plumbing & Gas
Kevin from Linxio was very helpful sorting out minor issue and resolved in good timing, would highly recommend.
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Wayne Phillips
Very happy with the service and the watch which works very well and a secure way for communicatìng when issues happen, the company give great service very professional and very willing to help. I could not be more satisfied.
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Jacob Celermajer
Justin was a fantastic help to me as I looked into this great product. He helped all the way through sales and assistance and was very knowledgeable. I would recommend this product and this service highly to all of my friends. And I would like to see more of Carla around too More...
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What do you love most about your job?
I love connecting businesses with the right tech tools—I find the problem‑solving aspect thrilling. Whether it's streamlining a workflow or finding just the right software setup, seeing someone’s face light up when it clicks is gold. It’s about helping people save time, reduce stress and feel confident in their tech choices.
What inspired you to start your own business?
I got frustrated watching companies struggle through complicated software decisions. One client told me they wasted months and thousands of dollars on the wrong tools. That stuck. I decided to build Linxio to take the guesswork out of software, offering reliable advice and streamlined solutions. I wanted to make tech accessible—and help businesses operate smoother.
Why should our clients choose you?
I’m hands‑on, not sales‑driven. I take time to understand each client’s needs, rather than pushing a one‑size‑fits‑all.
I’ve worked across small businesses, creative agencies and non‑profits—so I’ve seen how diverse needs can be, and how to tailor solutions accordingly.
I offer support that doesn’t vanish after onboarding. If something starts misfiring six months later, I’ll fix it. I stay involved and accessible.
Can you provide your services online or remotely? If so, please add details.
Absolutely. Most of what I do is remote—via Zoom, Teams or Google Meet. I offer virtual discovery sessions, screen‑share audits, initial setup and training, and follow‑up support call‑ins. I can also walk through tools step‑by‑step in real time. If clients want in‑person help and they’re around Sydney, I can come onsite too, but remote is usually smoother and more efficient.
What changes have you made to keep your customers safe from Covid-19?
Face‑to‑face meetings are now contact‑free. I do 100% of client meetings, onboarding and training online.
When onsite visits are needed, I wear a mask, sanitise equipment and respect distancing.
I’ve upgraded all tech to high‑quality video setups so clients get clear visuals, reducing any need for in‑person follow‑ups.
I stay flexible with rescheduling if someone feels unwell—I simply shift the session online or to another time. Clients appreciate that adaptability.
GPS Tracking
At Linxio, our GPS tracking gives you real-time visibility over your vehicles, assets and equipment, all from one clean, easy-to-use dashboard. Whether you're running a few vehicles or managing a growing fleet, you’ll always know where everything is, helping you respond faster, cut downtime and keep things running smoother day to day.
Fleet Management
Our fleet management tools do more than track vehicles – they help you actually run your fleet smarter. We make it simple to monitor driver behaviour, schedule maintenance, reduce fuel use and stay on top of compliance, without needing five different systems. It’s all connected, which means fewer headaches and more control.
Asset Management
From trailers to tools and heavy equipment, Linxio helps you keep tabs on all your assets, wherever they are. You’ll get real-time updates, usage history and automated alerts if something moves when it shouldn't. It's about reducing loss, improving accountability and having a proper record of everything without chasing paperwork.
Driving Behaviour
Linxio gives you a clear picture of how your team’s driving out on the road, with real-time data on speeding, harsh braking, cornering, idling and more. It’s not about pointing fingers, it’s about making the roads safer, cutting wear and tear, and lowering fuel costs by helping drivers build better habits over time.
Route Planning
Our route planning tools help you get from A to B more efficiently, without the usual guesswork or delays. You can map out the fastest or most cost-effective paths, avoid traffic snarls, and make last-minute adjustments on the fly. It’s all designed to keep your drivers moving and your customers happy.
AI Dashcams
Linxio’s AI dashcams do more than record – they actively help prevent incidents before they happen. With features like real-time alerts for phone use, tailgating, lane drifting and fatigue, these dashcams give you eyes on the road and insights you can actually use to protect your drivers and your business.
