Counselling and Psychotherapy can sometimes feel clinical and impersonal. At Phoenix Connection Therapy we do things differently.
Our team recognise the importance of viewing mental health as holistic and recognises the ‘person in the environment’ as being a central consideration within the context of any diagnosis of mental health-related challenges.
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9 customer reviews
Kristie D
I had my second session with Brad today, and it’s hard to believe I didn’t start this work sooner. At 29, I’ve never felt so genuinely heard, validated, and empowered in therapy as I have in just two sessions with him. Brad brings a rare combination of deep compassion and clear, grounded insight. He listens carefully, and he has an exceptional way of explaining concepts like Acceptance and Commitment Therapy in language that actually makes sense, by connecting them meaningfully into my own lived experience that we discuss in the sessions.It feels so good to shake off the things that I so desperately needed someone to just ‘hear’ and ‘share’ in the feelings that I have carried for so long. This takes a special human being, to listen, sit with the feelings, and make meaning of them. I’m genuinely surprised by how much progress I already feel after only two sessions, and I’m really looking forward to continuing this work with him.Thank you, Brad. More...
Reviewed on Google Maps
Nikita Bloom
My partner and I came to therapy feeling so disconnected, exhausted, and unsure how to find our way back to each other. Working with Brad has been one of the most meaningful decisions we have made in our relationship. From the first session, Brad created a space where both of us felt understood, so that we were able to get to the heart of our challenges. Brad helped us see the patterns we were caught in and guided us to understand the needs and fears driving our reactions. We have since learned how to slow down, really hear each other, and stay connected even when things felt hard. Brad’s way of working is deeply compassionate and you can see how passionate he is about supporting couples. We communicate better, we repair faster, and we feel like a team again. We are leaving therapy not just more connected, but genuinely hopeful about our future. We cannot recommend Brad highly enough. If you are struggling and want a therapist who brings skill, safety, and genuine care, he is exceptional. More...
Reviewed on Google Maps
Jimmy Foges
This was the first time I've ever been to therapy and Brad made the experience very comfortable for myself. He is calming, gentle, understanding and simply very good at what he does. I would strongly recommend anybody wanting therapy or just wanting to talk to someone to go visit. More...
Reviewed on Google Maps
Jim cain
Counselling
I can’t afford 90 a week for a chat. First apointment is just getting to know each other. Not for 90. But thankyou for your time brad. I found talking gets me no where.
Reply from Phoenix Connection Therapy
Thank you for providing us with your feedback, and we appreciate your thoughts. It may be worth noting that there may be potential bulk billing options available to you through a referral from a GP. Crisis services such as lifeline are also completely free 24/7 support available, which can also be really helpful. Lifeline can be reached on ph.131114. Kind regards, Phoenix Connection Therapy
Lorna Herron
Brad is an awesome therapist who is providing me with so much help and guidance. He shows so much kindness and empathy which makes walking through tough stuff that little bit easier. With his support I can see things differently and see there is a way out of living in constant panic and fear. I am thankful everyday that I found Brad. More...
Reply from Phoenix Connection Therapy
Thank you so much Lorna for your courage in sharing your experience and your heartfelt review. We so appreciate your words and know they will have a big impact in supporting others in need to find us. Thank you again. Kind Regards, Phoenix Connection Therapy.
Holly
I have seen several therapists over the years and I can easily say I have never felt more seen and heard than I have with Brad. He has really helped me through a lot of what I’m going through currently while also help heal things from my past. I have noticed a massive shift my thoughts, my reactions to certain situations and how I go about my day. I honestly cannot recommend Brad enough!! More...
Reply from Phoenix Connection Therapy
Thank you for this heartfelt review Holly. We really appreciate your courage in sharing your experiences with us as they help others in need to find us. Its been a pleasure to support you. Kind Regards, Phoenix Connection Therapy
Meg
Counselling
This has been my first time trying Therapy and I have been really lucky to find Brad.
Brad takes the time to listen and understand, he finds techniques that work best for you.
Looking forward to continuing my work with him.
More...
Reply from Phoenix Connection Therapy
Thanks for taking the time to leave us a review Meg. Its a privilege and an honour to be a part of your journey. Kind Regards - Phoenix Connection Therapy
Jade
Counselling
Just had my first therapy session (ever) with Brad. He was supportive, empathetic and welcoming. I’m looking forward to my next few sessions with him.
Reply from Phoenix Connection Therapy
Thank you Jade for your review and kind words regards our work. Its so important to destigmatise mental health and we really appreciate you leaving this review, as it no doubt will support someone to consider taking the next step in their own journey! Kind Regards - Phoenix Connection Therapy
Joel Tooney
Therapist
Very welcoming and took time out of their morning on a off day to speak to me
Reply from Phoenix Connection Therapy
Thank you for your review Joel and it was pleasure to support you. Regards, Phoenix Connection Therapy
What do you love most about your job?
I am always in awe and humbled by the level of strength and resilience shown by clients to transcend the challenges that have been keeping them stuck. Its a special honour to be a part of that, and forms the foundation for why I continue to practice as a therapist and social worker.
What inspired you to start your own business?
My journey as a social worker and therapist really started over 10 years ago when I healed from trauma and a lived experience of PTSD. This inspired me to get my university degree in addition to completing many trauma focused courses. From there, I have been fortunate to create my own business in private practice, social work, and psychotherapy. It has been a pleasure and very meaningful to me to walk this journey and bring healing to the lives of others.
Why should our clients choose you?
Clients reaching out in their most vulnerable moments need to feel comfortable and have a sense that the practitioner is the right fit for them. Its with this in mind that I have created a short video for clients to view so they can get an understanding of how I work and if I am a good fit for them. See here - https://youtu.be/VufmNcjeE8A
Can you provide your services online or remotely? If so, please add details.
Yes, I am well accustomed to providing zoom and online services to clients and have also supported clients within an international capacity. It is recommended that prior to zoom session, a free 15 minute consultation is helpful and should occur so that I am able to gather some intake information from the client and also organise an invoice which needs to be paid 24 hours prior to the session.
What changes have you made to keep your customers safe from Covid-19?
Currently, my practice follows the guidelines as set by QLD Government which includes social distancing when required, regularly cleaning the practice room, wearing a mask if necessary, changing face to face sessions to telehealth when required should there be lock down mandates and or the client/ practitioner has had any exposure to Covid 19 and or displaying symptoms. Should you display symptoms after booking, please reach out and request an appointment change at your earliest convenience.
Individual counselling
Individual Therapy: Compassionate Support for Growth and Healing
At Phoenix Connection Therapy, I honour you as the expert in your own life. Therapy is never a one-size-fits-all process—our work together is tailored to your unique experiences, needs, and goals. Whether you’re navigating trauma, anxiety, depression, grief and loss, or relationship-based distress, I am here to support and guide you in a way that feels right for you.
I draw on a variety of evidence-based approaches, including Somatic Experiencing, Dialectical Behavior Therapy (DBT), Internal Family Systems (IFS), trauma-focused Cognitive Behavioral Therapy (CBT), and Emotionally Focused Individual Therapy. Together, we’ll create a safe and collaborative space to explore your challenges, reconnect with your strengths, and build strategies to move forward with clarity and confidence.
Taking the first steps on this journey requires immense courage, and I deeply respect the strength it takes to prioritize your healing and wellbeing.
Let’s work together to support you to create a life that feels more grounded, connected, and aligned with your values.
Zoom online counselling sessions
Discover the convenience and flexibility of our zoom and telehealth sessions. We understand in this current challenging and often changing climate we all need to stay connected and supported. We offer secure and confidential therapy from the comfort of your own space.
Distance and time constraints no longer need to be a barrier to you accessing support. You can now still access guidance, counselling, and therapeutic support no matter what barriers may be showing up for you.
If you need to travel, no problem! We can still maintain your sessions and appointments through Zoom. We can assure you that zoom links are easy to use and we will send you a zoom link prior to your session.
We are accustomed to supporting clients to maintain their therapeutic support and treatment, even within an international capacity.
Couples Therapy
At Phoenix Connection Therapy, couples therapy provides a safe and supportive space to help you and your partner address challenges, build trust, and strengthen your connection. My approach is grounded in Emotionally Focused Couples Therapy (EFT), an evidence-based model designed to help couples understand and transform the emotional dynamics that drive conflict and disconnection.
EFT focuses on identifying negative interaction cycles, understanding unmet emotional needs, and fostering secure attachments between partners. By exploring these patterns, I help you and your partner communicate more openly, repair ruptures, and create new, healthier ways of relating. The process is collaborative and compassionate, providing tools to navigate difficult emotions, express vulnerability, and deepen intimacy.
Whether you’re seeking to rebuild trust, manage recurring conflicts, or simply grow closer, couples therapy can empower you to rediscover and nurture your relationship. Together, we’ll work towards creating a bond where both partners feel supported, valued, and secure.
