Urban Index Real Estate

I would like to warn potential buyers, and sellers about this very amateur company. I dealt with Vuyo Matu when I was interested in a residential property to add to my portfolio. I asked whether or not a floor was available, and he replied that there was. The following day I queried why the floor plan hadn't been sent and he replied that he didn't know that I wanted to look at it! Sadly he came across as quite thick, unreliable, dishonest, untrustworthy and quite useless. He was always making up excuses, and making empty promises! To date, he has disappeared, not sent the requested floor plan, not sent the owner's details, nor sent the details of the Director of Urban Index. Urban Index does not have an Office. They rent desk space from a Regus Office, (very professional) and I assume the untrained estate agents "work from home" My opinion is that they are unprofessional and time-wasters! More...

Reviewed on Facebook

I'm writing this review to warn potential buyers about my disastrous experience with Tristan Bawa and Natasha Bawa. Our encounter was marred by false promises and misleading information, leading to a stressful and costly property purchase process. Initially, Tristan and Natasha presented an attractive offer, highlighting the property's best features and making promises outlined in the Specification List we signed upon sale. However, as the process progressed, we discovered these promises were mere sales tactics. Despite our concerns, the agents repeatedly assured us that everything would be taken care of. But post-completion, we faced numerous issues, including: - Key features we signed for were not delivered - Delays - Quality concerns Throughout this ordeal, Tristan, Natasha, and their principal Rudolp remained unresponsive and unhelpful, leaving us to deal with the consequences of their false promises. I strongly advise potential buyers to exercise extreme caution when dealing with Tristan Bawa and Natasha Bawa. Verify all information, seek independent advice, and avoid these agents at all costs. Remember, even written promises can be denied, as we unfortunately learned. Don't make the same mistake we did. Learn from our experience and avoid the stress and financial losses we endured. More...

Reviewed on Facebook

Thank you Urban Index for all your help and support with our property search! Highly recommended!

Reviewed on Facebook

I would highly recommend Urban Index.
We purchased our new home from Francois & Carli Basson they are such amazing beautiful souls. So helpful and friendly. They made the whole process seamless. Such excellent service 👏
Well done 👏
Wish your all the best in everything yourl do. #New home owners#Awesome agents ....#making new memories ✨️ More...

Reviewed on Facebook

I highly recommend Urban Index. We were assisted by Erhard Louw who gave us top class service.

Reviewed on Facebook