SuperNova International Dog Sports Academy

Extending my appreciation to Joy Neo for her tenacity and patience towards Enzo, reached out to her thru reviews and have never turned back because of her positive reinforcement and helpful tips along the way on this journey, highly recommend. 😊

Reviewed on Facebook

Michelle is a very patient, friendly and skillful groomer. A big THANK YOU to you for grooming our Ah boy neat , youthful and handsome.

Reviewed on Facebook

Signed my dog up for train4me programme. Very impressed with her behaviour. She attended just 2 or 3 days of training and she showed some changes. Highly recommend for owners who has no time to train their dog. More...

Reviewed on Facebook

My 5month old Mini Goldendoodle JayJay attended the Train4Me programme. The programme has been super helpful with obedience training and puppy interaction/socialisation. Class size is kept small so that trainers are able to give the puppies their full attentions. We also receive videos and photos of what was taught at school for reinforcing and practice at home! Overall a very effective programme and JayJay always looked forward to going to school! Highly recommend the programme! More...

Reviewed on Facebook

Happy graduation to my little girl Yumi! The training benefited her through the train4me program, she have been super duper playful but she slowly followed the command and as a owner I do also benefited from the training and support that SuperNova have provided. Thanks Mike for been patience and providing his expertise for Yumi! I’ve learnt so much and understand how to handle her with the professional structured training. #throwback #train4me #puppytraining #supernova More...

Reviewed on Facebook

Shanice is the most dedicated trainer I've ever met. I brought my Bedlington Terrier, Claüdius to try out Agility @ SuperNova's NEWest Mall outlet. We enjoyed every session with Shanice and I can tell my boy was looking fwd to class when I use certain keyword that was used at class while we were preparing to go for lesson each time. The class is 1 to 1. And Shanice also help us took many many memorable progression videos at each class. Highly recommended if you wanna bond with your dog or teach them something new! 🌟🌟🌟🌟🌟 More...

Reviewed on Facebook

Highly recommend the Train4me program! Trainer Mike was very friendly and patient with whatever queries we have. All sessions are followed with video recordings showing how to practise the commands at all. Can see great improvement of my puppy through each session, really happy with the results! More...

Reviewed on Facebook

Hooray!! Happy graduation to our little girl Yūki! From not allowing us anywhere near her, our little girl has come a long way to being comfortable with us around her, slowly revealing her playful side and now completing her Basic Obedience training with SuperNova! While Yūki is generally shy and reacts to sudden sounds and movement, we felt supported in this journey where our concerns have been addressed and the pace of learning was matched alongside Yūki and our readiness. We cannot imagine coming this far and are immensely grateful to our trainer Ms Joy Neo for the kindness, patience and encouragement in our pawrenthood journey with Yūki! Joy goes above and beyond completing a structured training to guiding us in building a positive foundation with Yūki. We’ve learnt so much and definitely recommend her any time! More...

Reviewed on Facebook

Joy was recommended to us by our friend and aft our experience of having our Golden Retriever to be trained under her - we highly commend Joy as your trainer if you are getting a new pup :) What we appreciated the most was Joy’s patience with us as new pawrents. She educated us how to understand GR pup - Biscuit and made us feel very comfortable to ask if we have any questions Joy was very sincere in her trainings and would also check in on Biscuit even if we asked things out of the boundaries of training - for example once Biscuit ate garlic and we consulted Joy for it. She directed us to consult a vet however as she was always very reassuring and helpful as a trainer, she was the first in mind when we needed help. Few days later, Joy still remembered and checked in on Biscuit’s condition. We enjoyed the 8 private lessons and would recommend it to fellow new pawrents :) More...

Reviewed on Facebook

We joined Supernova for dog agility class to foster a closer bond. Besides, it’s also a good sport for Teddy as he’s normally quite laid back about working hard. One of our greatest takeaway was that Teacher Pearlene pointed out that Teddy is very attuned to Mama which she did not realise. When she looks back at the vids, she always find it very touching whenever she sees Teddy reading her cues attentively. Mama is also learning to praise Teddy louder and reward him more! We are very glad to have started our agility journey with such a great teacher from Supernova. Teacher P cheers and jumps in excitement each time our doggos complete a designated task. 🙆🏻‍♀️ We can’t wait for our next term to start! More...

Reviewed on Facebook

I signed up for private obedience training with shanice when my pup was about 6months old. Since I was new dog owner and I don’t have a car so private training will be the best way to go. Shanice was very encouraging and only uses positive reinforcement. 8 lessons (minus one orientation lesson) might not be enough for my puppy but with constant practices using the method taught my puppy is now turning 8 months and she is getting a lot better now. :) More...

Reviewed on Facebook

Waffle has a 1 to 1 training with Shanice. He is a very stubborn schnoodle. We learned a lot from the training eg sit, paw, down,stay, not to bark at passersby, not to chase after other dogs, obedience dog walks etc Shanice also recommends us the right harness for Waffle as he tends to wriggle out of the old one. We have seen tremendous improvement in Waffle’s behaviour and am glad the money is well spent . I highly recommend trainer, Shanice as she is very very patient and gentle . Most importantly Waffle is very happy during her training lessons as he enjoys it. More...

Reviewed on Facebook

We wanted to try positive reinforcement training and was fortunate to have met Joy. She is a very patient, passionate and understanding trainer who never fails to get Butter excited for every session. Joy supported us throughout our journey as pawrents and she continues to inspire us to provide Butter with a conducive environment to learn and play in his early stages of growth. We could not have gotten a better trainer. Thank you, Joy! More...

Reviewed on Facebook

Joy is an experienced and passionate trainer who helped and guided us on what we needed to know as first time clueless pawrents. Her training sessions are always well planned, fun and easy to follow. Thanks to her constant encouragement, feedback and advice over the past 3 months, it has helped us become more confident in handling our puppy. We are grateful and will definitely recommend and engage Joy for future training! More...

Reviewed on Facebook

Joy was introduced to us to teach us on how to guide and support Cotton, our new addition to the family. We found ourselves being blessed with a good teacher in Joy. Her methodology and practice in dog training is so inspiring! The sessions were always filled with lots of love, fun and happiness. Under her tutelage, we have grown to be more confident pawrents. Cotton absolutely adores Joy who is such a skilful trainer, so does our family. We cannot thank her enough for teaching us how to develop strong bond with our little fury baby. More...

Reviewed on Facebook

Joy advocates positive reinforcement for training. We have tried alpha dominance training for our previous and current dog but soon realised it is not lasting and does not foster the bonding we prefer. Through a sound curriculum with progressive scaffolding, we were able to learn how to train our 2 dogs with good successes. I learnt that there is no miracle pill and any sound pedagogy must also be accompanied by consistent training on our end. Joy was able to customise our training after taking the time to understand our needs. Highly recommended. "Train with Kindness!"- so reads one of her tee shirt. ;) More...

Reviewed on Facebook

We enrolled our corgi Sparky for 8 sessions of basic obedience with Joy whom we highly recommend! Joy was very patient in answering our queries, proving recommendations and introducing effective tools for us to better manage Sparky using positive reinforcement! She also makes it a point to send us videos taken during each training session for us to refer to. Most importantly, Sparky absolutely loves her and enjoys every training session! Thank you so much Joy for your time and effort! More...

Reviewed on Facebook

We highly recommend Joy ! Being first time dog owners, we were lost when we brought home our Jack Russell who is hyperactive . Along with her techniques and strategies, we were able to train him and use his energy in an effective way. Now he is much more obedient and independent in what he does. She is also very calm and handles any situation professionally.She also answered our queries too. Thank you so much for helping us in the past 8 weeks. We learnt a lot and thank you Supernova 🤗 More...

Reviewed on Facebook

Super late review, but I would like to highly recommend Joy! My family and I adopted a Singapore special (also named Joy) and as we were first time owners, we were having issues managing her and teaching her basic commands. We engaged Joy when our pup was 3 mths old. We loved how Joy was so ever patient in guiding us to reinforce positive behaviours in our pup and how to manage the negative ones. There will also be short videos of each session made available for us to do a playback, which is really useful as small reminders of how to reenact simple commands such as “drop”, “stay”. Joy would also share tips on the types of treats, toys and chews suitable for our pup (ours is a die-hard hard chew fan, she even chews on the walls of the house). “Positive reinforcement” is something that’s etched in my mind when faced with our pup’s behavioural issues. And don’t be stingy with the treatos! :) thank you so much Joy! More...

Reviewed on Facebook

Thank you Shanice, Mike and Yumi for the Train4Me program for Casper & Snowy. The month long training has improved these 2 puppies behaviour and most importantly their ability to listen to command and follow. Greatly appreciate their updated videos and progress in school. Highly recommend this program for paw parents like me who are usually occupied at work during daytime but want very much to have their dogs trained. Great job guys 👍🏻👍🏻👍🏻 More...

Reviewed on Facebook

We signed our little corgi pup Dobbie up for the private good canine citizen classes with Shanice after glowing reviews from a friend. Shanice was absolutely awesome with Dobbie, teaching not only the pup some good manners, but also us as owners how to understand and handle our dog. It is really evident that Shanice loves dogs and loves working with families to bring out the best in their canine companions. She was also incredibly patient with us and Dobbie, always willing to share her experiences and the many lessons learnt during her years of training. We highly recommend Supernova for anyone looking for a place to train your pup! More...

Reviewed on Facebook

To say that our little Breadloft was mischievous would be an understatement. She would bite and bark and bark and bite, and every day we would bruise and bleed. We couldn’t understand what we were doing wrong — we felt so dejected.

Then we met Joy. You can tell from the get-go how passionate she is in what she does. She helped us with managing Breadloft’s behaviour and her many moods. She was patient and observant. She opened our eyes to Breadloft’s good habits and always reinforced them. Most importantly, she reminded us to have fun.

After eight lessons (and probably eighty homework sessions), we’re so happy to see Breadloft’s progress. Sure, she still has her bad days. But at least she’s en route to becoming the goodest girl she can be. Thanks so much, Joy! More...

Reviewed on Facebook

Amy was an excellent trainer for agility training.
Taught me and my dog to perform tricks till sadly i had to pull oreo out of training due to health issues else i would continue the training with oreo.

Reviewed on Facebook

Highly recommend Joy! Being first time dog owners, we were stressed out when we first brought Cookie home at 3 months old. Joy has been extremely patient with all our questions and has given us helpful tips to better train our puppy.

What really worked well was Joy’s live demo, followed by assisting us to make sure we got the foundations right, to even encouraging follow ups and updates over WhatsApp. It’s comforting to know what Joy will be there when we need professional advice, and she is so willing to help!

Very thankful we managed to bring Joy along the past few months to see Cookie grow. Joy is clearly passionate in what she does, and you can see that come through during her trainings and interactions with dogs. Cookie will definitely miss seeing Joy’s familiar face but thankful for the training as always! More...

Reviewed on Facebook

When we got our puppy we were recommended to do a basic puppy course with Supernova. I contacted them and they were very clear and professional in their reply. We first met for a try and it immediately clicked, both with Loki, our Golden Retriever, and myself. Shanice was very clear in how we should train our pup to become a well behaved dog. We had eight private classes in which we covered the basics and it has been such a good investment. Loki is now 8 months old and listens very well for his age. We might not be the most strict with training, but Loki picks new things up very well and because of training with Supernova we know how to handle if we want to learn him something new. I can definitely recommend them to anyone as they genuinely care about the dogs and using positive reinforcement to let them become good canine citizens! More...

Reviewed on Facebook

I have signed up my pup for the good canine class . I almost pulled her out from the class, before the first practical lesson as my pup is skittish. I was worried that she might be too stressed to learn anything with all the unfamiliar faces and “trapped” in an enclosed area. Shanice encouraged me to give my pup a chance to try. I heed her advice and unexpectedly, my pup was comfortable with Shanice and others during her first lesson. She even let Shanice hold her leash and followed her instructions in the subsequent lessons. Shanice is a nice and approachable trainer with a big heart for dogs. She advocates positive enforcement training for your pups too! More...

Reviewed on Facebook

Michelle really cares for the dogs under her care. We went to see a a beautiful husky puppy but it didnt get along with our current dog. They frankly told us that we might want to reconsider. I’m glad for their honesty and frank opinion. Would have really wanted to get a puppy from Michelle as she keeps a good relationship with all her customers. More...

Reviewed on Facebook

Good training with lots of tips specific to my pup

Reviewed on Facebook

Our corgi puppy, Nugget was enrolled for an 8 lessons basic obedience training with Joy. Joy is super knowledgeable, patient, and is always willing to teach and use new methods according to Nugget's needs. Joy also took the effort to review past training, re-inforce them. She is always willing to help to correct and advise on Nugget's behavior and how to adjust and correct Nugget's new behaviour :) More...

Reviewed on Facebook

Firstly, I am very thankful that Shanice has opened this dog trainer program for people like me who are keen to learn but prefer to be based in Singapore. Watching Shanice as one of her GCC students (part of the program), she kept the classes light hearted but also conducted it professionally. She is always encouraging to both the dog and owners and also took individual dog's personalities into consideration when assessing their performance. As her assistant in classes, Shanice gives plenty opportunities to demo certain behavior commands and is helpful to fill in where needed, giving me confidence and courage. I may have completed my course but I feel there is plenty more to learn from Shanice! More...

Reviewed on Facebook

Thank you so much SuperNova. Shanice helped us to train our puppy. As a first time dog owner we preferred professional help to settle the puppy - Pearl. Shanice is great, she is kind, full of patience. She was flexible with the schedule and always happy to answer all the queries. We all enjoyed the training sessions with Shanice. Thank will do more twinning sessions. More...

Reviewed on Facebook

Shanice is truly a really great and patient trainer! Love her positive reinforcement training methods. Am really how haaappy my little puppy (insta azuki. theshiba) turned out in the end to be such a cute and well behaved dog! Her dedication is truly amazing - even coming on CNY eve last year when I was really struggling with the toilet training, and for replying so quickly on WhatsApp even at 1am! She really tailored and individualized her training to my dog’s needs and to the issues that I was having. She’s also really encouraging - from obedience training and now on to agility training (never thought I’d do it with a shiba but I must say I truly enjoyed the session)! I highly highly recommend her services to anyone who is in need of help with a new dog! More...

Reviewed on Facebook

Shanice has helped us with a private 121 training for our adopted Border Collie, Bailey. The classes were tailored to our needs. One of the best / most memorable training session was the car training session. We used to not be able to control Bailey in the car as he gets really excited with motorcycles, moving objects & when the car reverses. Now, I am able to drive alone with just Bailey in the car without my husband! Bailey has certainly matured & is a lot more manageable now after training with Shanice. :) More...

Reviewed on Facebook

So much to say about Pets Philosophy! When I first got my adopted dog, Miso (toy poodle), I did not know how to care for her well, being a first time owner. The team advised me that her paws appeared red and inflamed, suggesting over-exposure to urine (was trying to potty train her on padded mats). After my first session at Pets Philosophy, I tried out other groomers - I can say with confidence, Miso loves Pets Philosophy the best! Although I was not well versed with pet care back then, anyone can read the emotions of a dog - She came back from one groomer looking jittery, and came back from another groomer with both ears still with ear powder. From then on, each and every time, she leaves Pets Philosophy 100% satisfied, as though she has returned from a pet cafe! My experience with Pets Philosophy is coming to 3 years now (Since March 2019). Along the way, the groomers have not shied away from giving me very useful tips. Being a complete noob at dog grooming, I asked for extra services such as paw pad shaving initially. Michelle said to me, actually, why don’t you do it on your own, so you can save on the cost? I explained that I did not know how to do so. She responded by helping me order one of the paw pad shavers they use, so I could practice in my own time. There were also a few occasions where they feedbacked that Miso’s fur was matted, since I grow out her fur and like her fluffy. Since there was an additional dematting fee of $20-$25, I was thinking, are they trying to scam me? I groom her daily and her fur is smooth! Then, they taught me that the tools I was using was insufficient - I needed to use a slicker AND a comb, to comb out the mats. Gradually, I became fully equipped! Miso did not visit the groomers for almost 6 months (from CNY 2020 - June 2020) due to Circuit Breaker. Many pawrents were freaking out - what were they gonna do? As for me, I did basic grooming all on my own, which meant that I did bi/tri-weekly paw pads shaving, nails cutting, ear cleaning (powder + plucking), weekly showers and close to daily grooming. So, I can firmly say that Miso’s welfare would never be as good as it is today, without the helpful and friendly advice from the team at Pets Philosophy. They truly care about pets! (And they no longer feedback about matting issues anymore or offer dematting services, I have mastered it - yay!) Of course, when I don’t have time, I will send her in for basic grooming - After all, the time I spend on basic grooming for Miso is longer than the time she would spend at Pets Philosophy, so it’s good to save some time and energy sometimes! Also, shout out to Michelle - She is such a busy woman, juggling the shop and motherhood too. Yes, she doesn’t reply me all the time. I just have to follow up with her. But she is always courteous and friendly. Aside from my interactions with her, I also see her frequently being mentioned on Facebook for her rescue efforts - she helps out with stray dogs and also helps with grooming rescued dogs. You can be assured your pet will be in good hands with Pets Philosophy. Pro Tip: To save cost, do consider purchasing their very affordable grooming packages! Featured pictures: 1) Miso’s adoption picture 2) Miso during Circuit Breaker 3) 4) Very happy and well groomed Miso! More...

Reviewed on Facebook

Enrolled my puppy for a 8 week 1x1 training with Shanice. She was very patient and knowledgeable with lots of good advice on how to train him. She also gets on really well with my puppy who enjoys the weekly lessons. More...

Reviewed on Facebook

We enrolled Finn, our border collie, in the Good Canine Citizen course when he was about 4 months old. Shanice & Jenna, our trainers, are genuine, down-to-earth trainers who give practical feedback and solutions. They shared with us their experience raising BC puppies and how to navigate these challenging months. Their positive reinforcement training techniques really do strengthen the bond that we have with our puppy and make training sessions enjoyable! The curriculum covered was all useful obedience that is very relevant in real life contexts. Thank you Supernova and Shanice & Jenna! 😊 More...

Reviewed on Facebook

After a rough start looking for a Project Adore-certified trainer, we’re so glad to have found Joy. As Vader is a very fearful Singapore Special, I was initially concerned that he would not react well to training, even if they were private sessions. But to my surprise, he took to Joy, was taking her treats the first time they met and could respond to her cues during our subsequent sessions - a big step for a dog so afraid of everything. Beyond equipping us with foundational management skills, Joy was also really interested and invested in helping Vader come out of his shell, proposing different toys, places and methods we could try to help him find his joy. She was always on hand for us to reach out to and showed real care for him, which I really appreciated as a first-time owner of an anxious dog. Through the sessions, we’ve learnt positive reinforcement methods to help him cope with his fear and to better read his body language. Vader’s still very much a work in progress, but we’re so thankful to Joy for going beyond by-the-book training and focusing instead on helping him live his best doggo life. Would recommend Joy if you’re looking for a positive and dedicated trainer who will put the fun in training for your dogs! More...

Reviewed on Facebook

I decided to engage Supernova for my pomsky’s training as I know they can slightly difficult to train as compared to other breed. 🤔 I’m glad to say that Shanice has been a wonderful trainer to Skyla. Her loving guidance has taught me how to properly handle a pomsky. She is very patient and concise when it comes to the training. I like that she records our sessions and sends it back me so that I can review it on days when I need a reminder on what areas we should practice more, etc. Shanice is also very knowledgeable when it comes to the care of dogs, always answering my queries and willing shares her viewpoint on doggy matters. Skyla has grown to close to Shanice during our 8 sessions and enjoys her time thoroughly. I definitely recommend Shanice and SuperNova for their Comprehensive Good Canine Citizen course. You won’t go wrong with a good trainer 👍🏻 Thank you Shanice for devoting your time to Skyla 🐶 and imparting your doggy wisdom to me 🙋🏻‍♀️ More...

Reviewed on Facebook

Shanice is a blessing for us and Pudding, our 6mths old puppy! Her service, kind and patient nature won us over and is shown throughout every session. She tailors the training to us, and was always flexible with the schedule. When Pudding seems like she is already a super role model with no more obedience skills to learn, Shanice still makes the effort to teach us more stuff, never stingy with her knowledge and sharing. Throughout this period, there were times when we message her to ask about some unusual behavior or weird noises that Pudding makes and Shanice has always responded quickly. I remember panicking on the first night we had Pudding and immediately thought "oh no! we better get a trainer". I messaged Shanice late night and even though at that time we had yet to engage her, she still offered us a lot of advice and it really helped to sooth our nerves. She even offered to come right down the next morning! Such a dedicated, warm, easygoing and passionate teacher is hard to find!! Highly recommended! :)🥰😍😘 More...

Reviewed on Facebook

I am a pet service provider & have been coordinating with Pet Philosophy for a few times now. They were recommended to me as a trustworthy grooming salon. After trial, I agree that it is true. Not only that, the team is always friendly & they always try to compromise with our needs. Thanks team for your support thus far. 🙏 More...

Reviewed on Facebook

As first-time owners, I felt more comfortable engaging a professional as there are many different opinions on training methods, what's best, what’s not etc. There're also many things along the way that we don't know that we don’t know. Joy was recommended to us by a friend and we're so so so glad that we entrusted Truffle (and our obedience training journey) to her! It was crucial to have someone who is aligned with us on methods, beliefs and goals. More importantly, Truffle loves Joy from day 1 and it made the 8 lessons so much more fun and easier! Joy carries a very positive energy, is very encouraging, and willing to teach and try new methods according to Truffle's needs. Can tell that she genuinely cares about Truffle’s well-being and development, and she answers our questions as promptly as possible and through sharing her personal experiences. The Good Canine Citizen course taught us about dog behaviour, communication, handling, socialisation, basic obedience and cues etc. As we engaged private training, there was one-to-one attention on Truffle's behaviour and how we train. Joy sent us videos after each session so we can see for ourselves what was done right or what can be improved. The training has also helped us spot behaviours / signs prior to an "offense", which helped minimise / prevent Truffle from being attacked or from being overstimulated which could also unintentionally trigger other dogs. This means that we can pull Truffle away before anything happens. Training is an ongoing process and takes 3 hands to clap - trainer, us and the pup! We started when Truffle was about 4mo and while Joy has helped built a strong foundation for us, it doesn't stop after we obtained the certificate. It will take a lot of patience and consistency, and we'll continue to work hard on his training progress! More...

Reviewed on Facebook

Definitely a 5⭐️ experience . Michelle is so friendly when me and my son step in for the first time and didn’t know what to get and also not prepared She patiently explain and give us so much confidence explaining to us about our Toy Poddle . She guided us what to get and share her experience on how to keep it in the family The staffs are all very friendly with smiles explaining to us with so much knowledge and I must say Kudos to the Groomers too for giving Milo such a cute haircut What’s more it’s a One Stop station where we can send Milo to groom , bathe , ear digging , nail cutting each week over here . There is a transportation service too to fetch and deliver our furry safely back home smelling nice . I actually sign up a annual package for that under Michelle recommendation . For someone like me and my son who has no experience and if you are thinking of getting a furry buddy in your family , this is definitely a highly recommended place to get your Puppy at a One Stop station with awesome service Sincerely appreciate Michelle and every staff from Pets Philosophy More...

Reviewed on Facebook

Shanice helped to organise and run a group training session for a group of us with our dogs. She was very patient, helpful and professional. She explained the sessions very clearly and guides each owner on how to handle the different difficulties each dog faced. When we struggled with some commands, Shanice patiently suggested various different ways to go about the training. Shanice encouraged the use of positive reinforcement in all her approaches, never got impatient and didn't force us or the dogs to do anything we were struggling with. She made a lot of effort to ensure that she gave the different dogs the attention they required for the training. She even brought an additional trainer, Valerie, to assist in giving all the dogs the attention they needed. While we have to continue with the training on our own, we can definitely see the results of training Korra and we are very happy with it! Thank you very much Shanice! More...

Reviewed on Facebook

We loved coming for the dog obedience class for our SS Amber. Shanice has genuine care for dogs under her program to turn them into good canine citizens. Highly recommended.

Reviewed on Facebook

Shanice is a very experienced & sharing, thoughtful trainer. We highly recommend her to anyone looking for a dog trainer

Reviewed on Facebook