Reply from Painting & Decoration ie

Everything stated in this report is untrue, especially regarding the curtain and the TV. She blamed me for things that were already damaged before I started the work. When I arrived at her house, she herself told me that the previous painter had left everything dirty — everywhere. Anyone who knows my work knows how dedicated I am and how much care and attention I put into every job. I have all the photos to prove it. I took pictures showing that the areas she claimed I had made dirty were already dirty before I started. This was left by the previous painter, not by me. She thanked me for my work, I have all the messages to prove that, and she paid me as agreed. My understanding was that payment would only be made if she was satisfied with the work, which is why I genuinely do not understand the reason for this report. I always stand behind my work and I am always willing to address any genuine issue if a client brings it to my attention. Unfortunately, sometimes you have to deal with situations like this. Those who know my work know exactly how seriously I take my job, the level of care I put into it, and the quality of the service I provide. I have photos and messages documenting what actually happened.