Interactive Marketing Pvt. Ltd.
Wadala Udyog Bhavan, MMGS Marg, Wadala, Mumbai, Maharashtra, India
Wadala Udyog Bhavan, MMGS Marg, Wadala, Mumbai, Maharashtra, India
Interactive group of companies
Launched business in 1998 - 24 successful years of operations
Expertise in :
Outbound - Tele acquisition (On Premise & Remote)
Inbound - Tele Calls
Customer Relationship Management
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What do you love most about your job?
Customer Relationship
According to a survey conducted by Harris interactive, “73% of customers said that they are committed to a brand due to friendly customer service representatives.”
The importance of customer service is enormous to the growth of the business. One foremost importance of customer service is the competitive advantage it gives you over other brands. Irrespective of the industry or environment you are operating, there are bound to be competitors who offer the same product and services as you. To stand out, you have to prioritize your customers and give them the feeling of being valued.
What inspired you to start your own business?
According to Gartner, "members of the next generation of customers flock to businesses that treat them as if they were special, rather than as 'just another number.
Customer Relationship Management is the Key.
Why should our clients choose you?
Consumers Have Humanlike Relationships with Brands.
We see ourselves as an important link between the brand and the consumer.
Companies and business organizations measure their success or failure based on their profit and total revenue. The main aim of every business is to make a profit. The importance of customer service is that prioritizing your customer's welfare and demand increases patronage and revenue. That is where Interactive Marketing Helps its Customer.
Can you provide your services online or remotely? If so, please add details.
Yes. You can outsource your inbound, outbound calls, and Lead Generation to us.
What changes have you made to keep your customers safe from Covid-19?
The current COVID-19 outbreak is a global crisis and an opportunity for us to support our customers. Listening in a caring, empathetic manner during these difficult times has the potential to create real connections that will outlive the social and economic impacts of the pandemic.
Our Services are Online services (remote).
Tele Marketing
Outbound calls,
Inbound calls,
Lead generation,
Sales calls.
Corporate relations
Premium Customers - Service calls Customer
Activation
Online Sales
Churn & Retention team
Billing Hotline
VRE Desks for Enterprise Business
First Level Collection Calls
