DialDesk is India most cost effective provider of call center solutions
Sector
(16)
Sector
(16)
16 customer reviews
Ravikant Verma
I was looking for a high-quality customer support solution for my ecommerce business and found DialDesk. It's easy to use, affordable, and loaded with features that make it perfect for any type of business. Features like call recording, call queuing, call escalation, real-time reporting, and analytics make DialDesk a dependable choice for businesses of any size. They have really streamlined customer inquiries for my business and have also helped me with 15% conversions with their outbound campaigns. More...
Reviewed on Facebook
Saurav Sharma
We're thrilled with the excellent service we receive from DialDesk. It's a huge relief to know that they're taking care of all our customer service needs so we can focus more on growing our business. Recently, an online shopper left a bad review about their experience with my company. But thanks to the help from a DialDesk representative, we quickly addressed and resolved the problem. This allowed us to focus more on growing my business, which is exactly what I need to be doing at this stage. More...
Reviewed on Facebook
Satish Kumar
I am so glad I found Dial Desks! They not only provide a professional and reliable service, but they are also easy to work with. For example, I was able to quickly hire more reps so we could start taking on more website orders and generate more revenue. And their prices are very cost-efficient! More...
Reviewed on Facebook
Sanjay Chawla
At first, I was thinking that DialDesk was just another customer support solution provider. It is much more than that. With DialDesk, I can manage the entire contact journey of my customers. DialDesk offers a lot more than other solutions in the market. More...
Reviewed on Facebook
Ritik Sharma
DialDesk was a great help in our customer support department. We were having a lot of problems with our customers not being able to get through to us and they weren't being handled on time. DialDesk took care of everything and allowed us to focus on other aspects of our business. After working with DialDesk, we have been able to maintain our high standards of customer service and increase our profits. More...
Reviewed on Facebook
M. Gautami Rao
I found DialDesk while I was looking for a customer service provider for my startup on Google. I booked a free demo from their website, and I was impressed by their solutions and offerings. I took a trial package for a month, and I was happy with the way they handled the entire process. It was smooth and I continued with their solution, as it helped me grow my business 50%. And the best part is that they offered me a package of 10,000 pm initially, which surprised me with the results delivered. More...
Reviewed on Facebook
Nixon Sethi
A friend of mine told me about DialDesk and how it's an excellent customer support solution, so I decided to give it a go. I was looking for a way to manage my customer calls with an automated solution and DialDesk turned out to be exactly what I needed. Not only does it manage my calls, but it's also helped increase my bottom line. More...
Reviewed on Facebook
Arun Srivastava
Dialdesk is an excellent customer support provider that provides solutions to businesses of all sizes. The company has a team of customer care reps who are experienced in telesales and customer service. They can provide the best possible service to customers by having an understanding of their needs. More...
Reviewed on Facebook
Kukki Srivastava
DialDesk has been a lifesaver for my business. I have recently started using their solutions, and I get amazing inbound and outbound support. It's ensured my customers are satisfied at all times and it boosted my sales by 23%! More...
Reviewed on Facebook
Dandriyal Mayank
I've been using DialDesk solutions for about 6 months now and I couldn't be happier. Their customer service is excellent. Whenever there's an issue, they're always able to solve it immediately . My only suggestion would be to offer more discounts to loyal customers. More...
Reviewed on Facebook
Naresh Chauhan
We are into the IT business, but we needed help in terms of maintaining our customer base. We partnered with DialDesk and they readily agreed to help us with their inbound management. It did not take long for us to see results coming in and since then we’re pleased that our customers keep coming back for more. More...
Reviewed on Facebook
Sanjeev Tyagi
We run a jewellery brand, and Dialdesk has proven to be a great resource for our customer needs, as we get a lot of calls due to order placement, hence we engaged DiaDesk as our customer support partner. We can rely on their quality customer support service to handle any questions or complications that arise when dealing with customers, which provides us the confidence needed in knowing we’re providing the best service possible! More...
Reviewed on Facebook
Binit Jha
DialDesk is a cost-effective customer support solution that delivers a human touch to your business. It has a unique “Pay as you Go” customer service solution. We took the entire package - IVR, Dialer, and 24/7/ 365 Human Support - it has helped us streamline our customer support effectively. More...
Reviewed on Facebook
Khushboo Jain Wellness Influencer
DialDesk offers a powerful suite of services that can help you improve your customer support. You can stay on top of your support tickets and monitor your entire customer lifecycle, from lead filtration to marketing automation, omnichannel customer support, etc. Their team is friendly and helpful. I recommend it to anyone looking to improve their customer support. More...
Reviewed on Facebook
Rini Mukherjee
DialDesk gives you a cost-effective solution for your customer support needs. It offers you a simple, easy-to-use interface that allows you to manage your tickets and customer interactions in an effective manner. They have helped reduce customer churn and increase the business to a great extent. More...
Reviewed on Facebook
Ramesh Yadav
I tried out a lot of different CRM and customer support solutions but DialDesk stood out as the best option for me. It's easy to set up and use, it's easy to integrate with other solutions, it offers an affordable price, and it comes with a lot of useful features that make customer management a breeze. I would recommend this to businesses who want a CRM that's easy to use and manage. More...
Reviewed on Facebook
