9 hires on Bark
5 years in business
4 hour response time on Bark
11-50 staff
We are a small team of qualified caregivers, With many years of experience and provide that personal touch. Always having the clients needs met. We take pride in our work and have many clients for many years. Newly registered NDIS provider.
9 hires on Bark
5 years in business
4 hour response time on Bark
11-50 staff
We are a small team of qualified caregivers, With many years of experience and provide that personal touch. Always having the clients needs met. We take pride in our work and have many clients for many years. Newly registered NDIS provider.
House cleaning
Assisting with domestic tasks
2 customer reviews
Jase
Where do you start.. Extremely poor management. Team leader working extended hours to benefit her own pocket working up to and over 15 hour days, which as a team leaded they shouldn't be working any more than 10 due to burn out which results in very poor care to participants which has clearly been shown. There are days where participants not being cared for and still being charged.Careers often just take participants to their personal address and continue doing their own daily chores instead of engaging with the client.Participants have reported to me that careers would often just sit and look at their phones and not engage to the point of just falling asleep on the couch.A client had cried to me multiple times expressing she feels as though nobody cares about her as she is often left waiting for someone to turn up and is not even notified when they dont have a care worker.I raised multiple issues and their way of resolving issues is to, simply remove you from shiftcare access, remove all shifts, remove access to any rosters and messages and totally ignore you even after asking for thing in writing.There have also been reports of management invoicing days that participants aren't even being cared for.They treat people that actually care like garbage and just strive to get as much out of the NDIS as possible.Horrible service and terrible management.I would NOT recommend Care 4 You to care for any of your loved ones.*Honest review as I've seen it first hand and am suffering from the very poor management and treatment given. (to both, participants and careers) More...
Reviewed on Google Maps
Kylieprice
House Cleaning
Quick to respond very friendly people
Reply from Care 4 You Support Services
Thank you very much for your feedback!
How long have you been in business?
I have been managing my business since January 2021, I have worked alongside my clients since the beginning of my business.
I have grown to have many clients and have many contracts with other organizations.
Do you bring your own equipment and supplies?
Mostly to clients but if you prefer to use your own thats ok
What do you love most about your job?
Caring for the clients and let them live as independent as possible.
What inspired you to start your own business?
I felt I can make a difference in caring for people with disabilities and the elderly.
Why should our clients choose you?
We offer personalised care to our clients and offer care personalised to their requirements.
Can you provide your services online or remotely? If so, please add details.
Only in home care can be provided.
At the clients home.
What changes have you made to keep your customers safe from Covid-19?
Making sure we keep up with hygiene commitments and wear protective clothing where possible to eliminate any spread.