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Northamptonshire
Falcon Innovations are a well established, professional electrical contractors located within the Northamptonshire area. We pride ourselves in the fantastic service we provide to our customers! We specialise mainly within the domestic and residential sector of the electrical industry, this includes work such as EICR'S and testing, Fault finding, Re-wires, Consumer unit upgrades and electric vehicle charger installs. We are also an NICEIC member, and trained to the newest 18th edition regulation changes.
Customer satisfaction and problem solving! We love the look on our customers faces when we have completed a project for them, and they stand back and appreciate our skills and attention to detail. Unlike many other trades who just to complete their work without even a conversation, we find our favourite part is that talking with our customers. The conversations where we go in extreme detail about the customers wants and desires, likes and dislikes, and to help guide them using our experience, and then after we get to stand back and say YEAH! WE DID THAT! :D and then showing it off to everyone we see after.
We have always had a culture built around problem solving, in fact solving faults is one of our strengths as a company. We believe this problem solving mentality runs a lot deeper than just fixing faults as we see every part of running our business as a problem to solve. The problem of how to complete a project, the problem of making sure our customers are happy, the problem of ensuring we finish on time. All these problems keep a daily smile on our face, and passion in our work.
We started out doing new build work for a number of years, which eventually became a bit too repetitive for us, and then gradually began branching out to doing more domestic works for individual customers. We began doing these small jobs, and began being complimented from our skill level, our positive attitude, and the helpful information we provided our clients. We found we was finishing our work feeling refreshed and energetic for the next day, something we had never experienced before. I guess the saying it is not work if you are enjoying it, and so the following day we handed in our notice to our previous employer, registered our company with companies house, and then went out on our own and haven't looked back for a single day 4 years later.
We are not going to state any cliche sayings like 'we are the best' or 'customer satisfaction guaranteed' as everyone says these. But what we will say is that our reviews prove our customers are satisfied with us, which should be great proof that you shall be just as happy with our work. If you need proof of our passion of the industry then just check out our online presence with all the countless videos, blogs, social media posts, online memberships, huge positive reviews, large amount of pictures of completed work, and this should show you the enthusiasm we have daily, which shall be carried over into your work. And once you have seen all this we want you to ask yourself one question, what could a competitor do better? and we believe after asking this question you will realise why you want to choose us.
We follow all government guid-lines in regards to Covid-19, this means wearing masks and ensuring we keep at least 2M distance at all times. We also ask a selection of questions prior to assertion the level of risk present and customise our plan accordingly such as working with windows open for ventilation etc.
4.86/5.00
based on 96,083 reviews
What a nice guy, David even fitted me a new outside security light for a bacon and egg butty certainly the first guy. I would call
15 May 2024
Introductory contact was swift and informative. I have a future appointment so can’t comment yet on any work
15 May 2024
Great quality service, contacted yesterday about an outdoor plug been trying get one sorted and within 24 hours I have one installed super fast will be recommended to anyone I know
14 May 2024
