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T

the bugman

Rio Vista Mobile Home Estates, California

(117)
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Reviews (117)

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5/5

117 customer reviews

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29 November 2019

We just had Tray Hooks come to do our annual termite inspection and he did the most thorough inspection that I have ever seen.  He also gave us some in site into how spot treatments work and good questions to ask the technician. He was kind, courteous and very knowledgeable. We will definitely ask for him as our inspector again next year! More...

Reviewed on Yelp

29 November 2019

Thank you to Andrew for outstanding service! Our kids consider him our "big hero." He took care of our pest issue, all while providing the best customer service. No more bugs means a better nights rest! More...

Reviewed on Yelp

27 November 2019

Rated highly for: QualityI appreciate the monthly visits from the Bugman. Ivan efficiently checks the traps, rebaits where necessary, replaces glue traps, and always has a friendly demeanor.

Reviewed on Google Maps

27 November 2019

Rated highly for: Responsiveness, Punctuality, Value, Quality

Reviewed on Google Maps

25 November 2019

Isaiah Chairez came to fix our termite problem and did a great job! I was worried I would be left with huge holes in the wall and once I saw the end result you could barely see the holes. He arrived on time and was quick. Thank you Bugman and Isaiah! More...

Reviewed on Yelp

22 November 2019

The Bugman is so wonderful! They accommodated me in a pinch! I have to tell you how great Luis is! He went above and the call of duty. He is courteous and kind. He took care of a few things that I didn't realize he could do. I am so glad that I have the Bugman as my termite and pest control company! They're the best! More...

Reviewed on Yelp

22 November 2019

I've been having my home serviced by the Bugman for the last 5 years...they've been consistent with their work and thoroughness.  My latest tech  Ignacio was amazing.  Not only did he find the source of termites which wasn't easy, he also found a water leak in my wall and going under the foundation.  After he was done addressing the termite issue, he stayed and investigated  finding the source of the water leak, then giving me suggestions of what to do next, and this had nothing to do with the termite issue.  He went way above and beyond and it was so very much appreciated.  And he did it all with a great attitude.  Thank you Ignacio for the great service!Gabe More...

Reviewed on Yelp

22 November 2019

The Bug Man is pretty dialed in. They are on time, they get the job done. Very satisfied.

Reviewed on Facebook

22 November 2019

Very professional, knowledgeable and on time. I would highly recommend. Thank you.

Reviewed on Google Maps

21 November 2019

The BugMan is the best! My company moved into a building that had been vacant for a while, so to say the least we had a major bug problem inside and out of our 34,000sq ft. Mark Goldin came out and did the initial spray of the inside and out. Knocked down all the webs from windows, rafters, awnings etc. His attention to detail and his knowledge really set him apart from other places I have had to deal with. He set my company up with a maintenance plan and assured me the Tech that would be covering us going forward (since we weren't in Marks territory) would be just as great and he was right! Raul Espino came out this morning to do our quarterly service and he was kind, courtesy and professional. His attention to detail to knocking down all the webs and spraying all areas just as Mark did, has left me reassured I will not have to worry about anything in between services. He even told me his plan going forward for when the heat comes back! I'm extremely happy with my decision to go with The Bugman and I'm sure you will be too :) More...

Reviewed on Yelp

15 November 2019

Great company caring and professional. They fallow up with you make sure everything has been taken care of

Reviewed on Facebook

14 November 2019

Ignacio arrived right on time and was very thorough. It is great that they inspect and apply treatment at the same time. Very efficient.

Reviewed on Google Maps

14 November 2019

Paul Figueroa has serviced my home for many years and has done a great job.

Reviewed on Yelp

13 November 2019

I was recently referred to this company by a friend because of a bee swarm issue. John was amazing and went above and beyond to remedy the problem! I was so impressed by this company that I am moving my annual termite preventative service from a company I have used for 15 years to this company! I enrolled in their quarterly bug remediation service and am updating my previous review. I continue to be top box satisfied with John and his expertise and thoroughness but this time I was completely satisfied with the philosophy of the company. I received their email to schedule my quarterly service and called to select a different date/time and confirm that John was still the tech assigned to my area. Initially, I was told John had been rotated to another area but upon my expressing concern about changing techs, I was assured John would be responding to my service. I was thrilled!! There is nothing I dislike more that finding a tech with a company and having that person rotated away. I was thrilled that Bugman understood the importance of the relationship between their customer and their tech!!! More...

Reviewed on Yelp

13 November 2019

It started with the yearly inspection, Ignacio has a lot of experience working in this business and it showed. He was friendly, professional and knowledgeable. After talking to him and him educating us, we realized it was important to get the wood damage fixed.  The People who fixed the damaged wood, Art and Oscar were nothing but hard working professional and willing to go above and beyond to make us happy.  The finishing 15- 20 pieces of wood that have been replaced look FANTASTIC! More...

Reviewed on Yelp

8 November 2019

The Bugman company is the best!!! Eddie, the inspector, was thorough, honest, and fantastic to deal with. Isiah, the terminator , was thorough, caring, understanding, and awesome! !! Years ago I called the Bugman for my subterranean termites and they did a fantastic job back then. A few weeks ago I discovered the I had dry wood termites in the attic and called the Bugman for an inspection. Eddie came out and inspected every square inch of my home, didn't rush through anything (took a couple of hours probably), patiently answered all my questions and concerns, showed me pictures of everything that was problematic and everywhere that treatment was needed. Isiah came out and did the local treatment and was fantastic to work with. Gave great attention to all the areas that needed treatment. I felt he took care of my job as if it was at his own home.Before signing up with the Bugman, I called another company just to price shop the job. The rep from that company went in to the attic for about 5 minutes and said he saw a lot of wings and that I need to tent the house. Puzzled by how quickly he came to that conclusion, I asked if he could show me the areas he was troubled by and if anything could be done with local treatment to address the infestation. The rep said my whole attic was infested and only treatment option is tenting. Completely not true!I have a large attic and only a portion of it had some infestation and the second company wanted to charge me many thousand$$ for tenting. The Bugman group did a local treatment in the infested area and I paid a fraction of what the other company wanted to charge for unnecessary/excessive work.Thank you to everyone at the Bugman!!!! More...

Reviewed on Yelp

7 November 2019

Excellent experience with the Bugman. They identified our issue quickly, sprayed the area causing the problem and now we were all set. No bugs since the treated the areas. More...

Reviewed on Google Maps

7 November 2019

Dave has been my guy for so many years! He's efficient he's nice caring and he totally knows his stuff! Thank you so much Dave!

Reviewed on Google Maps

7 November 2019

I do a lot of my own repairs. I'm not a pro, but I'm good enough to know when somebody's really good.Ben C. performed the most thorough termite inspection I've seen. It revealed more damage than we had hoped. Isaiah spent awhile squeezing into corners to treat everything.Narcizo brought Art G. and Daniel to do three days of wood repair. In many places, their repairs are better than the original construction. Our painters mentioned the quality of their work, too. Art also replaced a damaged exterior door, again, better that the original.I was totally confident in, and comfortable with, everyone working on my house throughout the process. We heard about The Bugman from family and we will recommend them to anyone.Thanks, again, gentlemen! More...

Reviewed on Google Maps

6 November 2019

Tray did a wonderful job. He was very polite and patient as I showed him all the areas on the balcony that needed treatment. He treated all the areas and explained to what needed to be done and how he was going to do it. Thank you Tray for a job well done! More...

Reviewed on Yelp

5 November 2019

Great service from Paul Figuora for years Monthly service on the hill where we live is a must and no little critters ever in the house.

Reviewed on Facebook

2 November 2019

I've had an annual termite contract for many years. Recently (between renewals), I discovered some termites in a corner of the living room. At no additional charge for such a service call, technician IGNACIO LOPEZ came to treat the problem. He was on time, professional, well-groomed, gracious, and wearing shoe covers.He quickly discovered two pinholes in the wall, treated them through  those same pinholes, and checked adjacent walls and window sills and casings to be sure there were no other infestation sites. Customer Service at the Bugman is efficient, and they follow up after their visit. More...

Reviewed on Yelp

28 October 2019

I trust the bug man. That company always responds quickly to my needs. This time the man knocked down all my spider webs as well treated for my insects..

Reviewed on Google Maps

28 October 2019

Juan is the most through service man I’ve ever had. Bugman, don’t ever lose him

Reviewed on Google Maps

28 October 2019

Your service has always been great. Only item I would mention is that in oral report to me, inspecto0r indicated there was cardboard under the house. The impression I was given was it was a significant amount of cardboard. I hired someone to clean it up--ONE piece of cardboard. More...

Reviewed on Google Maps

28 October 2019

Friendly, honest and fairly priced. Highly recommend them.

Reviewed on Google Maps

28 October 2019

Our company has been with The Bugman for over 3+ years, have nothing but the best service, experience with Juan D. as our representative. Highly recommend Juan he's friendly, very knowledgeable and knows the bug business. He's a true asset to The Bugman! More...

Reviewed on Google Maps

28 October 2019

We have been a customer of the Bugman for many years. If you are looking for a pest control service you must consider the Bugman and ask for Don S. We will not allow anyone else to service our home. Don is detailed, honest and prompt. The Bugman is fortunate to have Don as an employee. More...

Reviewed on Google Maps

25 October 2019

Don Shuffield from the BugMan is the best!  He always shows up at his scheduled time, does a great job with our rodent traps, spraying and cleaning all the eves around the entire house.  We just got a third dog and he is great with our labs.  As long as Don is our service guy we will be a long time customer.  We trust Don.  If you are considering a pest control we recommend the Bugman and you MUST ask for Don! More...

Reviewed on Yelp

24 October 2019

Narciso Rodriguez was the head carpenter for replacing exterior wood and siding caused by termite damage. I would highly recommend him. Not only was he professional and friendly but his workmanship was exceptional. He stayed until the job was completed. Everything was  always cleaned up. He deserves 6 stars. More...

Reviewed on Yelp

18 October 2019

We've been having trouble with spiders and mosquitos. Paul from The Bugman came out and sprayed inside and outside and he even knocked down the cobwebs outside our house, in the eves. Paul is very professional and super nice. I highly recommend Paul - The Bugman. More...

Reviewed on Yelp

18 October 2019

The Bugman is great! Reliable! Flexible! Jack is my service man and he is excellent!

Reviewed on Facebook

17 October 2019

We have had a routine service from The Bugman for many years to alleviate a cricket problem. We had an inside unidentifiable insect  in a bathroom recently and Mark Goldin solved the problem . I would recommend The Bugman for any pest problem. More...

Reviewed on Yelp

9 October 2019

Thank you so much Mark!!You are so great at what you do! You are always on time. I always get a call when you are on your way. Mark, your service is always superb. Thanks again. More...

Reviewed on Yelp

6 October 2019

Bugman has been coming out to our home in La Habra for several years and have always done a great job. Recently we needed repairs due to termite damage. Carpenter Art Gonzalez came out and did an incredible job.  Exceptional work, neat, clean and thorough. Thanks Bugman! More...

Reviewed on Yelp

4 October 2019

great service and information from both the office staff and the exterminators.

Reviewed on Facebook

29 September 2019

The Bugman gives us knowledgeable, reliable and FRIENDLY service every time!

Reviewed on Facebook

28 September 2019

Rated highly for: QualityScheduling, technician, service were A+.

Reviewed on Google Maps

28 September 2019

We called to get pricing for ants and spiders. Initially, I spoke with Carmen who was very sweet and efficient, but after I couldn't get service same day, I asked to speak with the manager and got transferred to someone named Nicole. At first I was hopeful to get service, but after she quoted me, she wanted to raise the price from quarterly treatments to single treatment. I did not like that or the way Nicole handled it, she knew I was already upset and didn't try to rectify the situation. It's upsetting having this pest issue and I just needed assistance without price gouging. More...

Reviewed on Google Maps

28 September 2019

We have had the bug man for over 40 years and are very satisfied with them. They have done a good job of the pest control part and Termite Control. When we have had a problem they have been right there to take care of it. I highly recommend them. More...

Reviewed on Google Maps

28 September 2019

The service is always complete with care. They spray bi monthly for ants. I've done the service for five years and have not had any Invaders since.

Reviewed on Google Maps

25 September 2019

"It's always a great day at the Bugman!" They are punctual. They communicate expectations and deliver on those expectations. I really appreciate that they stand by their service and their commitment to excellence is going to be hard to beat. We have been customers since 2015 and have turned on a few friends to the Bugman. They are, as of this writing, very happy with their service. Thank you, Bug-people! More...

Reviewed on Facebook

24 September 2019

I have been a customer of this business for a few years now. My resent service was one of the best yet! On 8/3 I had my annual inspection and treatment by Ignacio Lopez. He was promptly on time and very courteous. He then wrote me up a very reasonable estimate for wood repair.On 9/16, Art Gonzalez and Oscar Perez, showed up promptly on time and made all of the repairs needed. Again, they were very professional and courteous. They went above and beyond with their service and cleaned up everything before they left.I was very pleased and impressed. Thanks guys! More...

Reviewed on Yelp

23 September 2019

My wife and I have been using the bugman services for more than 12 years and we are continuing customers. Great value in using the Annual Service Agreement to maintain the properties from termite and bugs. Recently our two - 4plex units In Costa Mesa required termite attention. Our ownership of 42 years gave us no excuse for delaying recognition of the extent of the termite infestation.The supervisor took time and effort to ruthlessly probe all areas of both units …. to tent or treat and repair?. We chose treat and repair Great Job!To tent and fumigate would have interrupted the tenants use of their units.Eddie Hernandez ran the projects. We received the final detailed reports in full. I decided to do some of the small repairs at ground level. The annual inspections in the future will make sure the properties are maintaining their value (when we might need that value) . More...

Reviewed on Google Maps

16 September 2019

I called the bugman out to my house a couple years ago because of an ant's and spiders . A gentleman buy the name of Mark came out and did his thing and haven't seen any ants or spiders since. He takes all the cobwebs down from my patio cover and just a very pleasant person. The office sent another guy out one time, he was a nice guy but I called the office and asked for Mark back for all my future needs with their services . Good guy! More...

Reviewed on Yelp

16 September 2019

Luis and Oscar did work on our house on Friday, September 13. They were so professional. Their work looks great and when they left everything was cleaned up as if they had never been there. They were friendly and answered all of our questions. More...

Reviewed on Yelp

15 September 2019

The Bugman is always polite and great to work with.

Reviewed on Google Maps

15 September 2019

Daniel Montes, Luis Barron and Eddie Hernandez were the workman working on our home for 2 days.  They were extremely polite, immaculately clean with their clean up, very detailed in their work and they were very considerate of our neighbors and our family. I would recommend "The Bugman" without hesitation to anyone who needed a good, thoughtful, clean, complete working crew. Respectfully, Max and Sophia Litt More...

Reviewed on Yelp

5 September 2019

This review is for two carpenter's who work for the bugman, a company  who has serviced our home for over 5 years.  Termite's had damaged some of our wood on the house and patio.  Narciso and Daniel came  to repair at least 7 areas where the wood on our house and patio cover needed to be replaced.  They were professional, prompt and thorough. We were very impressed with not only the great work they did but also the clean up and their work ethics. More...

Reviewed on Yelp

30 August 2019

I cannot say enough good things about Jeff. He is so great. He's super informative and helpful. He educated us on what to do to keep pests at bay in between services and recommended products to really keep our family safe. I have two little ones and I am so paranoid about chemicals coming in contact with them. Jeff is so sensitive to my worries and always relieves any anxiety I may have about spraying. I could really tell that he genuinely wants to help people. He's so polite and is really easy to talk to. He answers questions and patiently helps you understand the entire process. He's very trustworthy and honest. I would recommend this company only because Jeff seriously is the best! More...

Reviewed on Yelp