The Black Goose Design

I stayed in an AirBNB and LOVED the lofty down comforter on the bed and wanted one for my own bed. I showed up to The Black Goose because the internet said they were one of the only local stores that carry Pine Cone Hill bedding and I wanted to see if I could identify the right model on their floor. Despite having photographed the tags, with numbers that looked important, apparently I failed to capture the SKU.Sam was super helpful and friendly, letting me leaf through all their bedding samples.She tried to track down the exact model of the duvet insert that I was looking for with her rep but my photos proved unhelpful. So when her rep couldn't answer the question, she REACHED OUT TO THE AIRBNB to find out exactly which duvet inserts they had on their beds.Amazing sleuthing. Above and beyond.My only personal preference is that I wish they carried some more Pine Cone Hill in-store (their sister bedding store, Layers, didn't have much either). The duvet inserts are better than I've ever experienced; I think they would sell a ton but instead you have to know what you're looking for and make a special order. I would have liked to see in person how lofty the midweight duvet insert is as it's probably useful for more of the year. But I got to sleep under the heavy weight "hibernation" duvet so I know I already love it and took the safe road and ordered what I knew I loved.All around friendly atmosphere and lovely customer service (every employee I encountered said hello to me, it's a shame other reviewers did not have such a nice experience). And the staff didn't seem to judge or mind that I was only in for one very specific, relatively low-dollar item. More...

Reviewed on Google Maps

This is my favorite place to order furniture from! The employees are so kind and do their best to make sure that you are helped. I love seeing what new things they bring in and love that they have all the fabric selections for lee industries and Wesley hall. More...

Reviewed on Google Maps

I love this store. Everyone is friendly and their products are gorgeous. I hired Ali to help furnish our great room after a remodel. She was super patient with me when I told he I didn’t like something, she came up with other options. The finished product was perfect. I highly recommend The Black Goose, and especially Ali. More...

Reviewed on Google Maps

Such a find in an unexpected place! Loved the ambiance and service

Reviewed on Google Maps

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Reviewed on Facebook