ReFresh Communication
Boulder, CO
Boulder, CO
My coaching clients tell me how heard, seen and supported they feel when they work with me. I balance presence with action. We work together to identify goals, and set our path to meet them, always being compassionate with ourselves when the road takes unexpected turns.
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What do you love most about your job?
I love deepening client's self-awareness. I love the moment a shift happens and they see a whole new world of possibility in front of them. I love the ah-ha moment when clients reach a new level of understanding and a sense of relief sets in because they finally see what had been blocking them. I love hearing how they have achieved their goals.
What inspired you to start your own business?
When I worked in international development in my 20's, I saw people who collaborated on international projects were frustrated. Locals were frustrated with ex-pats, ex-pats frustrated with locals. Even though they were collaborating on crucial projects like providing clean water or preventing human trafficking, burn out rates were high. I thought, "If we can't collaborate effectively and efficiently on projects like this, how will we ever deal with climate change and war." I dedicated my life to identifying tools, through extensive study than personal application, that have a real impact on our ability to build trust and collaborate across differences. What I did not know I started my business was how these same tools would help my clients experience life with more ease and less stress.
Why should our clients choose you?
Clients should choose me if they want someone grounded, present, and ready to show up. Someone who will push them, and always be in their corner. I will always validate where you are, and encourage you to express honestly what is happening, even when--especially when-- it is uncomfortable. That is when shifts occur.
Can you provide your services online or remotely? If so, please add details.
Of course! I use Zoom as an interface. I did work over Zoom before COVID and it is clearly important now.
What changes have you made to keep your customers safe from Covid-19?
I work exclusively remotely. I do hope after this we can meet in person but that is not a necessity.
Coaching
Emily offers coaching for executives who are daunted by the task of managing and motivating teams in rapidly changing times. Often executives need to see a positive change in their team's performance, but feel discouraged and frustrated by failed efforts and wasted time. Emily's decades of communication expertise is put to work through focused, insightful and goal-oriented coaching sessions. Her approach is a great fit for executives who are ready to shift their communication habits in order to create lasting and productive change. Sessions highlight tools related to stress management, communication, team performance and building trust.
Topic often covered in coaching sessions include:
-Effective collaboration in stressful conditions
-Motivating teams and individuals
-Skills to work through cultural differences and conflict
-Giving feedback and performance reviews
-Strategic communication planning for internal events or issues
-Creating positive, inclusive work culture
-Stress reduction
-Tools for having meaningful, authentic conversations
These topics are almost always explored in the context of self-awareness, a skill which is now considered a mega-competency for leaders. Emily offers insight into the brain science of interpersonal dynamics, so she is often great fit for more analytic thinkers like engineers.
Team Training
I partner with clients to deliver programs that teach teams how to collaborate across cultures, engage new communities, build trust, and create an inclusive culture. The Issue: Trust is key to getting work done, yet so often we leave it up to chance. Typically in this face-paced, stressful and distracted world, we forget to prioritize connection. When this happens, collaboration becomes a burden, not an opportunity to solve big problems in the most innovative way possible. The Expertise: Our expertise centers on dynamic programs that get to the heart of communication, equity, and team performance. Our strength is delivering Diversity, Inclusion and Belonging trainings and keynotes that equip teams with the tools to collaborate across different perspectives and different cultures. Participants are empowered with deeper self-awareness, new approaches to frustrating communication challenges and tools that help them adapt to differences with empathy and creativity so they can meet organizational goals.
