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Quell Pest Control

Queen Creek

(21)
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Reviews (21)

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4.5/5

21 customer reviews

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3 March 2022

SCAM!!! STAY AWAY FROM THIS COMPANY. Misrepresented that there was a warranty on the house from previous owner. Not true! They came to service, had me sign that the service person had been there, then transferred my signature to a year contract. Only way to get out of it was to pay them off with $179. More...

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Reply from Quell Pest Control

Good afternoon Willa! This is Johnny one of the owners here at Quell. First I want to apologize for the miscommunication and I’m so sorry for the experience you’ve had so far. I hope to clear everything up for you! We are a small local family business and I can assure you our service is definitely not a scam. We have hundreds of Happy Customers and we are we very proud of what we do helping protect the homes in our community from any bugs and pest. In regards to your claim about us transferring your signature from the service person to an agreement..that is not true and not possible for us to do. Your technician serviced your home on Monday January 17th. You mentioned that your technician had you sign on his tablet confirming that he had been there. Our technicians do not carry tablets and he didn’t collect any type of signature from you that day. In fact he made a note saying you weren’t available when he was done with the service so he couldn’t have collected any signature if he wanted. After reviewing your account, you called to set up service on Friday January 14th. After reviewing the call recordings our representative Jake mentioned on the phone call with you that that he would send you the agreement to review and sign digitally. He sent you the following text at 11:27am with the link to the agreement. “A new agreement is ready for you to review and sign.” At 11:29am our system shows you opened the text and digital signed your name on the agreement from your cell phone. Once we got confirmation of the signed agreement, we scheduled you for your initial service 3 days later. I hope this clears up the concern you have about us scamming your signature and helps you remember what happened. Please review your text from us at 480-500-1822 and doesn’t hesitate to reach out to me directly. Thanks, Johnny

22 January 2021

Quell is a great pest control company. Ethan is a very professional technician and I have nothing negative to say about him or Quell. :) He is very kind and friendly; excellent guy! More...

Reviewed on Facebook

13 January 2021

Nathan was very polite, and thorough. He knocked on the door to check and see what bug activity we had seen since our last service and encouraged us to call them for an interim spray when we see any activity. He placed some additional traps on the garage sensors and I was just impressed with his attention to detail. More...

Reviewed on Facebook

17 December 2020

Excellent service all around.

Reviewed on Facebook

11 November 2020

Awesome customer service and the product works great!

Reviewed on Facebook

10 November 2020

We just bought our first home, that had been uninhabited for some time. Quell Pest Control took care of our scorpion infestation! On their first visit, i found several scorpions dead and/or dying. I had them come over in between scheduled service calls and ever since their 3rd visit, I have not seen a single scorpion in the house, and when I find them outside, most are already dead. All of the technicians have been very friendly and thorough when spraying. Nate was here today and did an excellent job!! I look forward to seeing him again next time! I love that they use eco-friendly, child-friendly and animal-friendly chemicals, that work!! Thank you Tim and John!! More...

Reviewed on Facebook

2 November 2020

Very professional and thorough. Thanks for helping us stay bug free!

Reviewed on Facebook

31 October 2020

Ethan came yesterday to service the interior of our home. He was polite and professional. We would recommend Quell Pest Control to anyone.

Reviewed on Facebook

6 October 2020

Matt just did our first treatment at our newly purchased home. He was very professional and and thorough. It’s great piece of mind to know that inside and out of the house we won’t have the bugs or scorpions.

Reviewed on Facebook

22 September 2020

You guys are a ridiculous company who prey on new home owners in this area that no nothing about the surrounding area. We are now tied into a 1 year contract because your Door to Door salesmen didn't explain what my husband was signing. It was explained this was a 1 time service for $50.00 and that we could cancel at anytime. When calling to cancel I was told that we are now tied into a 1 year contract or $100.00 to get out of it. The rude salesmen then emailed what my husband had signed and sure enough we are under contract for 1 year. So why wasn't this contract left with my husband the day of initial service? In closing I'd like to say this is why people don't answer the door for salesmen because you are all LIARS and we will never recommend you to anyone!!!!! More...

Reviewed on Facebook

21 September 2020

Love these guy. Prompt, kind, informative and just super nice.

Reviewed on Facebook

15 September 2020

Quell Pest Control is the greatest. I saw a mouse and they were out within a day to set traps for me. They even took all the dead bodies away. The crew is very professional and knowledgeable. Worth every dollar knowing if you need them to come back out when it's not your month for service, they will be there in a jiffy. John and Timothy and of course Garrison are a great team. More...

Reviewed on Facebook

10 September 2020

Our tech,Garrison was very thorough,professional and personable. Respected our home by wearing booties and maintained at least 6ft Covid distance.

Reviewed on Facebook

19 August 2020

Great Company! Tim explained in detail the type of service they would conduct on our initial pest control service at our New home in Queen Creek. It was perfect timing as we just started to move in. Tim and Jake were very thorough inside and out, very professional and provided great customer service. Highly recommend. More...

Reviewed on Facebook

22 July 2020

Bugs killed instantly. Garrison did a thorough job and went above and beyond. I recommend this company.

Reviewed on Facebook

22 July 2020

The team at Quell noticed we recently moved in and popped by my house today. I was in market to have a service take care of the unwanted critters. They were friendly, responsive and professional. We set up same day service. Garrison was informative on what treatments he provided and made sure we had no outstanding questions. Looking forward to our bi-monthly treatments moving forward. More...

Reviewed on Facebook

21 July 2020

I’ve been using Quell for a few months now, very happy with their work! Ethan does a wonderful job and will listen to and try to address any concerns you may have, thanks guys!

Reviewed on Facebook

17 July 2020

Great company! Quality service and friendly technicians that are willing to explain all that goes into protecting our home from all the pests.

Reviewed on Facebook

15 July 2020

They are great! Ethan was friendly, timely and quick! He let me know when he was on the way, and ensured to provide me a breakdown of the services/areas they sprayed. I would highly recommend this company! More...

Reviewed on Facebook

15 July 2020

Just had the guys stop by & set up service at my new place. They are fantastic!! Friendly, professional & quick! They even got rid of the huge beetle that crawled out after spraying for me yuck! Definitely recommend!!

Reviewed on Facebook

1 May 2020

The service technician, Garrison, is so friendly and he does a great job providing our pest control service. It was a very hot day, and we really appreciate having this company protect our home from insects. We would recommend Quell for anyone needing pest control service. More...

Reviewed on Facebook

15 April 2020

They arrived within a few hours and took care of the scorpion issue by treating inside and outside.

Reviewed on Facebook