Sparks
15 customer reviews
Jeanette W.
Thank you! Â Best company ever and great response time. I closed my Grandson's door, to fill his water bottle and heard a click! Reached for the door and the smart two year old had locked all the doors with my keys and phone just inside. Â The gentleman from your company arrived within less than 20 minutes and opened the door very quickly. Â I tried to pay him and he told me they do not accept payment when there is a child in the car. Â Blessings to the wonderful young man and this most excellent company with values. Prosperity and Joy to you and your firm. JW More...
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Michelle C.
Great response and support on rekeying my outdoor / indoor locks. Friendly and professional staff. They were efficient and not too expensive.
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JustaThough t.
Excellent customer service here!! I dropped off a furniture drawer that had locks but no keys. They said it would be a couple of days, but I asked if I could get in next day. They got it done! There was some issues with the lock but they were able to take care of it, no problem! When I came to pick it up, let's just say they made my day with their kindness!! Truly appreciate it and I won't forget it. They will get my return business for sure!! More...
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Bill T.
Terrific experience with Alpine Locks. Showed up on time and promptly completed job even with it being more than anticipated. Â Wonderful service, more than fair prices. Â Highly recommend. More...
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Steven P.
I was called before the one hour window for a more exact time for my appointment. Showed up with his mask on. Gave me an estimate of how long it would take and I was a bit shorter. Tested the new keys and they worked great. Cost was less than quoted. Feels great to have a company quote the worst case scenario and then it ends up costing less. More...
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Eric D.
Great service, professional, courteous and thorough! Gabriel came out and was done in no time and did a great job! 2nd time we've used Alpine lock and key!
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Kenton K.
I've had several laser cut keys made at their shop. Most recently they replaced the ignition on my daughters vehicle. Â Very professional and prices are reasonable. I would highly recommend them.
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Brent B.
Locked my keys in my truck and the guy came right out and did his magic to pop the lock. They were friendly and professional.
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Marshall W.
The two times I locked myself out of my car(here in Reno at least), these guys helped me out. Â Don't waste your time trying to call other locksmiths on a Friday night because you get an answering machine for 90% of them or someone that charges a stupid amount. I found Alpine very reasonable price wise, for dealing with my own stupidity and both times they got my problem fixed in less than 10 after they got there. Â One of those times was way out on USA Parkway and I was seriously worried I would get charged an arm and a leg to drive all the way out there. Â That was not the case, they showed up almost as fast as one could drive out there as well as being shockingly affordable. I will always use these guys for any future moments of stupidity. Â A+ professionalism. More...
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P. C.
Great friendly service! Nice showroom with everything you could possibly need key related... and a great selection of safes. Highly recommend!
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Andrea L.
They were great. The guy who handled it responded really fast, did the job that day, and was affordable. Very happy with the whole thing.
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Susan O.
We needed to re-key our "new" house as the keys given were not working well. Â They were on time and efficient. Â Really appreciated that at a busy time.
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Ismael P.
Great fast and courteous response Called several other places before alpine because they where not the closet to my location but when I called alpine the dispatch person was not even finish taking all my information and the service tech was already in route to my locationThey will definitely be my first call next time I need help with locks Thanks James.
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Joe M.
We needed keys to a lock we had no key for and needed it rejected to match an existing lock we had a key for. Â I walked in and back out in about 15 minutes and also had several other keys made. Â Everyone was very congenial and helpful. Â If you need key or lock work this is a great place to do business. More...
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Adrian C.
Alpine Lock & Key is a life saver!!! Greatest/fastest service ever. I am a new long-haul truck driver and I happened to get myself locked out of my truck while waiting at my pick up location. I had 1 hour left until my pickup appointment and frantically called all locksmiths in the Reno/sparks area. Alpine had the fastest response, gave me a quote over the phone, and asked a few questions. Within 30 minutes, someone was already on their way and they got my 2020 Freightliner Cascadia opened in about two minutes. By then, I had 15 minutes left before my appointment and was able to deliver my load on time.Alpine saved me from losing my job, saved me from 100 degree heat, and saved me from a ton of anxiety as I was in an unfamiliar location with no food or water plus a near dead phone battery. More...
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