Martha Lake, Washington
273 customer reviews
Nate Stevens
Rated highly for: Quality, Value, Responsiveness, Punctuality
Reviewed on Google Maps
patricia see
Rated highly for: Quality, Punctuality, Responsiveness
Reviewed on Google Maps
Jika Martinez
Mikey was great! On time, professional, friendly and outgoing! He did a great job the carpets, and the price was very reasonable. The also do a referral discount as well! So that was a nice surprise to have $25 taken off my total. More...
Reviewed on Facebook
Dee Peterson
Rated highly for:Â QualityThank you once again for a great job! I referred my Mom to your services and she's very happy with everything. Friendly service. Quick and hard working. More...
Reviewed on Google Maps
Jesse Longman
They went over and above our expectations. Great to work with!
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Teresa Williams
We just had our carpets cleaned by Sergio. He was prompt, professional and extremely thorough. I am thrilled with the results and can't wait to share my clean carpets with the family for the holidays!
Reviewed on Google Maps
Andi Lucas
WOW! Sergio did an absolutely amazing job with our carpets! They look brand new again! He paid so much attention to detail, and he gave us great advice for long-term care and upkeep of the carpets. I will definitely use Five Star Chem-Dry again, and I will request Sergio! More...
Reviewed on Facebook
Jean Bolender
It took 2 tries, but Five Star got my carpet looking better than I thought was possible given the number of old and new pet stains. Even my neighbor commented. Thank you for making the extra effort. Jean More...
Reviewed on Google Maps
Nathan Biedler
Definitely enjoyed this cleaning I learned a lot about his machine and my nasty white carpets I had no hope in saving after my old roommates destroyed them with dogs came out looking white again. .. now I get a few more years out of them... me being OCD I watch every move he made and we had some good laughs about it... definitely a great and trust worthy man to come and do you carpets... Mike cares about the work he does & makes sure it's done the best it can be... I would totally use Mike again... More...
Reviewed on Google Maps
Jason Portier
Great service, made sure I was 100% satisfied before leaving. Defiantly recommend this company especially if you have pets.
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Caitlin Echelbarger
Mike is the best! Such an awesome, careful job!
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Travis Rogoninug
Very professional and freindly.Great costumer service.Did a great great job, left the carpet spotless.Very satisfied. Highly Recommended!
Reviewed on Google Maps
Toni Jennings
These guys are great. They bend over backwards to work with your schedule. They did a fantastic job on my carpets. We have 2 dogs and one of them in training, so we really needed a good job. The carpets look great and they even came back to deal with a particularly stuborn spot and cleared it up free of charge ! These are definitely the go to carpet cleaners !! More...
Reviewed on Google Maps
Tracy Barnato-Hyde
My carpets look amazing, thank you so much for a fantastic job!
Reviewed on Facebook
Eric Webster
12 year old carpets with kids and pets. Turned out amazing!!
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Shannon Yandt Green
Professional, on time and they did a great job!
Reviewed on Facebook
Linda Lehn
Mike did an amazing job cleaning an off white carpet that was seriously stained! Thanks!
Reviewed on Facebook
Tyler Maxwell
This is the best carpet cleaning company I have ever used! My carpets look beautiful and Chem Dry went above and beyond.Super satisfied!!!!Great Job!!!!
Reviewed on Google Maps
Walter Sit
I requested a carpet clean service recently. They come and finish the job on time, and cost is reasonable.
Reviewed on Google Maps
Raja Bilal
super nice job reasonable price and on time thanks mike for great job
Reviewed on Google Maps
Qasim Abbas
Great Service and experience...
Reviewed on Google Maps
Tessa Caruthers
We had a great experience with Chem-Dry. They were able to fit us in right away and were very punctual. Our technician, Riley, was very professional and did an amazing job. Would definitely use them again in the future. Thanks Chem-Dry!! More...
Reviewed on Google Maps
Kyle & Emily Ryan
Rented some equipment from Mike and it was a great experience. Mike is knowledgeable, helpful, and we got a much better value from renting from Five Star Chem-Dry than renting through a big-box store.
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calewis55
They did a great job on my dirty carpets, getting out some spots I wasn't sure they could. Home looks so great now. Thank you!!
Reviewed on Google Maps
Nona Henderson
My carpets look great! Service was fast and efficient. Thanks Five Star Chem Dry!
Reviewed on Facebook
Rachel Cardin
After having the worst tendants ever, I had the house measured for carpet. Before spending over 4700 I had Chem-dry clean the upstairs. Wow, after seeing that machine steam the dirt, dry paint and krud away, I had the whole house done and the place looked like I had new carpet again. I strongly recomen there services. I'm also having them steam clean my car and truck. More...
Reviewed on Google Maps
Cheryl Allender
We were very pleased with the work done by Five Star. They actually came early after calling, worked efficiently and did a great job. Recommended by our neighbor, we highly recommend them to anyone who needs a rug cleaning job done very well. More...
Reviewed on Google Maps
Pacific NW Property Mgmt
Chem-Dry was quick and professional and has a consistent outcome which helps us in choosing them again in the future to meet our cleaning needs in managing and preparing properties to provide excellent service for our clients.
Reviewed on Google Maps
Angela Nielsen
This place is AMAZING. And mike in the office was SO helpful and was more then willing to help me in a last min bind. I have dealt with several indifferent carpet companies in the last few weeks and this was by far the most kind, caring and willing to help place I worked with. I will definitely use them in the future and you should too! More...
Reviewed on Google Maps
Amy King
Very nice staff, and went above and beyond...would definitely use this company again.
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Jock Jochimsen
I was very pleased with the service and results from Five Star. They arrived VERY promptly and were courteous and did an excellent job including moving furniture and leaving protective strips on table legs when putting them back on the carpet. All areas looked like new again!!
Reviewed on Google Maps
Jacki Jones
I was extremely happy with my carpets, sectional couch and dining room chairs. I had pet stains that I thought would never come out. My couch hadn’t been cleaned in a few years and looks brand new now. A great job done, I highly recommend Chem-Dry. More...
Reviewed on Google Maps
Jen-Chia Liu
They are quick to respond and promptly and professionally had the carpet cleaned with very reasonable price. I will definitely hire them again and will highly recommend to other family and friends.
Reviewed on Google Maps
Jeanne Railey Railey
they were timely, kind and did great job.
Reviewed on Facebook
Sonia Hatfield Tress
Great service. Pet stains removed. The carpets look wonderful.
Reviewed on Facebook
Dorothy Beck
On time, pleasant tech, and beautiful clean carpet when he was done. I would call them again in a heartbeat!
Reviewed on Facebook
Scott Smith
On time, friendly and carpet looked great after
Reviewed on Facebook
Patrick V.
Highly recommend these guys. Inquired on a Monday, got taken care of by Friday. Nathan was assigned to our house and he actually arrived ahead of schedule (he called before to make sure that was acceptable). Once Nathan got out to our property, it was a quick and simple process as he explained the services we requested for a specific area of the house. The whole process took no longer than a little over than 1 hour. Would definitely use these guys in the future for. More...
Reviewed on Yelp
Lillian Kaufer
Excellent job. Carpets looks fantastic and they removed my dog's accident stains. No odor, no stains. Worth the extra cost to do it right.
Reviewed on Google Maps
Jared Boundy
Mike from Five Star Chem-Dry has been very responsive in handling several cleanings for me, as well as helping with dry out and coordinating repairs on a water damage claim. They are my go-to!
Reviewed on Google Maps
Melissa Meier Oquist
I called 5 Star to get a price for some furniture cleaning- they honored an online coupon and gave me a great deal - Nathan came on time and got to work right away- He was professional and thorough. My 2 chairs and couch almost look new!! I will definitely use them again. More...
Reviewed on Facebook
Christine Vanzweden
Mike showed up on time, was very professional and articulate, and did a fantastic job. I couldn’t be happier. I would defiantly use him again and recommend him to everyone who wants a professional to clean their carpets/upholstery.
Reviewed on Google Maps
Rena Peterson
Excellent service. Liked the quick dry like new carpet. Mike is customer service oriented. Would highly recommend to friends and family without a doubt.
Reviewed on Google Maps
Julie Abner
The technician that came to my house was prompt, professional and very nice. The work was completed very quickly and with no strong arm tactics to get me to use more expensive services. It was refreshing!
Reviewed on Google Maps
Lori Brocato Sauers
Nathan did a great job cleaning our home!!! He was friendly, on time. Gave helpful hints to keep our carpet clean. I will have them come next year!!
Reviewed on Facebook
Jillian Taylor
Fast and friendly service! Mike was great to work with and they did a terrific job on my large office building!
Reviewed on Facebook
Diego Linares
Mike was easy to work with during the scheduling process for our couch cleaning. To be honest I was overall satisfied, but not overly impressed with the level of service provided by the technician. I was happy to find out that Chem-Dry was willing to come back out to complete the work. However, I was left wondering whether a second trip would have been necessary had the technician spent more time to do a more thorough job the first time around. I also chose not to give 5 stars because I still felt there were a couple of areas missed but not enough for me to ask for a third visit. I also don’t like coming off as being nit-picky. For the amount I paid, I could not justify giving Chem-Dry 5 stars. I gave them 4 since they were willing to try and correct the issue. More...
Reviewed on Google Maps
Hazel Johnston
We have used Mike several times now. He is so professional in his interactions and his work. I trust him completely to be consistent and reliable. Five Star is the perfect name for this company! More...
Reviewed on Google Maps
Charlie LaNasa
Mike cleaned some very difficult stains from my dining room fabric chairs. He was able to remove a blueberry cobbler stain as well as grease and oil marks. He was timely, efficient and courteous and I am 100% satisfied with his service! More...
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Michelle DeHaan
4/11/19 - I am updating my review from a 4 to a 5. Mike, he owner called me his evening and apologized for his technician not appropriately handling the appointment-time issue. Mike is a true professional and has reminded me why we are loyal customers. THANKS MIKE!!!Work done is always excellent. This is the first in several years they did not stay within the expected arrival time or even the 2nd time given by more than 3 hours. We are Disappointed that there was no discount for the inconvenience of my having to stay around waiting for my service tech, especially with the amount it costs to have carpets cleaned. First time in MANY years that I am not giving 5 stars. More...
Reviewed on Google Maps